RoboVet 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

RoboVet

4.0

(45)

Pricing

Starting at £633.00 per month

About RoboVet

For over 30 years, RoboVet has been continuously developed by industry experts to meet the evolving needs of veterinary practices. It’s a powerful, secure, all-in-one PMS that’s agile and designed to boost performance and help practices reach their goals, growing with you every step of the way.

With tools like Vetlytics, our built-in BI module, you get real-time insights for smarter decisions. We also integrate with a wide range of trusted technology partners to further support your practice.

Direct Dispense, our exclusive integration with Covetrus UK, enables next-day medication delivery, auto consultation-matching, and one-click patient record updates, reducing admin and improving compliance, convenience, and access.

Created in response to customer feedback, RoboVet Hosted offers the same trusted PMS with less overhead, greater efficiency, and easy scalability. For practices in remote areas, our on-premise option remains a reliable choice.

RoboVet Screenshots

RoboVet Pricing and Plans

Starting price: £633.00 per month

Free Trial

Free Version

Basic

£633.00

per month

No plan information available

RoboVet Features

Popular features found in Veterinary
Billing & Invoicing
Calendar Management
Client Management
Confirmations/Reminders
EMR/EHR
Imaging and X-rays
Inventory Management
Payment Processing
Prescription Processing
Treatment Planning
More features of RoboVet
Accounting
Activity Dashboard
Alerts/Notifications
API
Appointment Scheduling
Charting
Communication Management
Data Import/Export
Document Management
Document Storage
Electronic Payments
Electronic Signature
Email Reminders
Historical Reporting
Invoice Management
Patient Intake
Patient Records Management
Reminders
Reporting & Statistics
SMS Messaging
SOAP notes
Status Tracking
Task Scheduling
Telemedicine
Template Management
Third-Party Integrations
Workflow Management

RoboVet Integrations

Loqate

Rapport

Vetstoria

PetsApp

Clover

LabLINK

RoboVet User Reviews

Overall Rating

4.0

Ratings Breakdown

29%

47%

18%

Secondary Ratings

Ease of Use

3.8

Value for money

3.3

Customer support

3.7

Functionality

3.8

Rebekka F.

Used daily for more than 2 years

Review source

Reviewed July 2017

functionality seems slow to be developed. Internally built items seem good but bolt ons often don't

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The support team are very good, really appreciate that problems are often fixed while your on the phone. It would be nice if practices were asked what they wanted developed.

Cons:

The inability/ reluctance to work with 3rd party companies. Incompatibility with iPads and other mobile devises that would make reception flow better. No tappi interface Difficult merging clients On line booking is not as good as it should be

Vendor Response

Many thanks for taking the time to leave your feedback Rebekka, your review is hugely valuable to us. We are delighted to hear that you find our RoboVet Support team helpful. We do currently, actively seek feedback from our customers on what they would like to see developed and would really like to hear from you on what your practice would like our team to introduce. We encourage you to visit our RoboVet Product Suggestions section within our new RoboVet user portal where you can make suggestions for our team and review/support suggestions for others. We have also recently introduced a new mobile app which syncs seamlessly to your RoboVet system and can be used on any device. I'll ask our team to reach out to you with more information should this be of interest to your practice. Many thanks again. If you have any questions at all please don't hesitate to reach out to us.

Replied December 2019

Stephen P.

Verified reviewer

Veterinary

11-50 employees

Used daily for more than 2 years

Review source

Reviewed December 2019

Robovet

Overall quite good, as I realise no system is perfect. There are still a few issues that need resolving.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Widely used throughout the industry and recommended by other practices

Cons:

Can be difficult to navigate, training was very minimal.

Reasons for choosing RoboVet

Owned by wholesaler

Reasons for switching to RoboVet

Were told that no further development to system

Vendor Response

Thank you for taking the time to leave your feedback Stephen, we really appreciate your honest review. We'd like to reach out to you to discuss our new RoboVet Portal and training material you might find useful. Our team also offer one to one training so if you were interested in our online training packages or how-to materials we can set you up with an intro to our training team. Kind regards, The Covetrus Team

Replied December 2019

Tom H.

Veterinary

2-10 employees

Used daily for more than 2 years

Review source

Reviewed February 2017

It's alright, but could do with a bit more functionality/support

We've used the system for 5 years and found it practical and much better with dealing with our stocking levels than previous systems, however there doesn't seem to be a mad rush to make it easily compatible with other systems (for instance Petlog's Microchip database - surely we could click on a button to 'upload to petlog' all the details already recorded, rather than requiring vets/receptionists to duplicate all the information already on our systems). Just things like that - the people involved are generally great, but we'd sometimes query why we have a printer server doing nothing when a first time setup would have resolved minor issues.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It works, generally

Cons:

A bit clunky, fails once in a while, security settings controlled by another party make it difficut to get problems resolved in-house.

Vendor Response

Thanks for your feedback Tom. I'll pass your comments to the relevant areas for action. They may be in touch with you for more detail if required. Re your comment on Petlog integration, this is offered as part of our integration with Vet Envoy which was released in Feature Pack 24. If you would like to be upgraded please contact our support team.

Replied January 2020

Tim P.

Verified reviewer

Veterinary

11-50 employees

Used daily for more than 2 years

Review source

Reviewed February 2022

Long term user

One of the original 30 users. Support can be average and it’s expensive with lots of extras that have to be paid for rather than included. However, it is stable and very rarely crashes.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Stable. Rarely crashes. Fairly easy to learn.

Cons:

Expensive add-ons Integration with imaging not great.

Reasons for choosing RoboVet

Sophisticated at the time but no feels dated.

Lucy S.

Verified reviewer

Veterinary

11-50 employees

Used daily for less than 2 years

Review source

Reviewed February 2022

Robovet

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Diary and appointments work well, old fashioned display but users become familiar with it. Client and animal data is recorded well. Secure. Integrated with our main pharmaceutical supplier which is useful. Invoicing and accounts section is easy to learn.

Cons:

Not integrated with all suppliers and labs. Reminders set up could be improved, currently manual processing required to send reminders.

Alasdair R.

Verified reviewer

Veterinary

11-50 employees

Used daily for more than 2 years

Review source

Reviewed December 2019

Robovet

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Intuitive features . Automatic saving of notes. Ability to move between clients without shutting them down . Clear graphics

Cons:

The account statements cause a lot of confusion to clients

Vendor Response

Thank you for your feedback Alasdair, your review is hugely valuable to us and it's great to gain insight into how our clients find the system day to day. Also great to hear your positive comments around automation, time saving and function. We'd be really interested to hear more around your thoughts/feedback around the accounting system and where we might focus improvements first. We'd encourage you to visit our RoboVet Product Suggestions section in our new RoboVet user portal on our website where you can make suggestions and review suggestions for new features and development from others. Many thanks again.

Replied December 2019

luisa G.

Veterinary

2-10 employees

Used daily for more than 2 years

Review source

Reviewed February 2017

Great help clinical wise but not so much administratively

Compared to working the old manual way it is amazing and very helpful. However, for being such a robust program I find it lacking of important administrative modules. It is a program that leads you to think you would be able to fully manage a practice when in reality you need to run a complete and separate administration program to achieve that. The system helps you get an idea of a growth, only based in incomes and client/animal registration but you cant see a full panorama of the expenses, fix assets etc.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the clinical aspect of it, history management, reminders, stock management, appointments management, etc.

Cons:

Very weak, almost zero administrative tools to relate the "practice growth" with real life expenditure, taxes, fix assets, etc. Technically it is impossible to speak of Business Growth without having the full scope.

Vendor Response

Thanks for your feedback Luisa, it's really useful. I have asked our Product Development team to make contact with you to discuss areas for improvement.

Replied January 2020

Debra S.

Verified reviewer

Veterinary

2-10 employees

Used daily for more than 2 years

Review source

Reviewed December 2019

Robovet user

Easy to use everyday. A lot of functions not utilised with us as not explained

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use and adjust to practice needs. Support staff very helpful

Cons:

Accounts,invoicing and billing difficult

Vendor Response

Sincere thanks for your feedback Debra we are delighted to hear your positive comments around ease of use and our support team. We have specialist training consultants, material and helpful content within our RoboVet user portal on our website which could help your team make full use of the features available. If you'd like to discuss training options for your team please don't hesitate to get in touch with us and we encourage you to sign up to our RoboVet user portal and to our newsletter to make sure you always receive the latest updates on features and releases from us. Many thanks again.

Replied December 2019

Ben G.

Verified reviewer

Veterinary

11-50 employees

Used daily for more than 2 years

Review source

Reviewed December 2019

A really neat system

Ratings Breakdown

Ease of use

Functionality

Pros:

Looks lovely and intuitive. Appearance is much better than alternatives.

Cons:

Not as flexible or as tweakable for individual practices as others.

Reasons for switching to RoboVet

Poor service and lack of updates

Vendor Response

Thank you for taking the time to leave your feedback Ben we really appreciate your review. We are very pleased to hear you have found RoboVet intuitive and I have passed your feedback around flexibility to our product development team. We'd also encourage you to visit our product suggestions section within our RoboVet user portal if you'd like to suggest specific areas you'd like to see greater flexibility. Many thanks again, don't hesitate to get in touch with us should you have any questions.

Replied December 2019

kathryn g.

Verified reviewer

Veterinary

2-10 employees

Used daily for more than 2 years

Review source

Reviewed December 2019

robovet review

good day to day software

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software is easy to use on a day to day basis.

Cons:

It can be difficult to access specific analytics.

Reasons for switching to RoboVet

costs, company based closer to my company

Vendor Response

Many thanks for taking the time to leave us your review, your feedback is so important to help us identify areas for development. We'd be interested to talk to you about accessing the specific analytics you need and offer help or training which may assist with reporting and analysis for your practice. Do get in touch with our team if you'd like us to help you with any questions or check out our training options here - https://softwareservices.covetrus.com/emea/training-option/ Many thanks again

Replied January 2020

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