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VetlinkPRO

Overview
Reviews

VetlinkPRO 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

VetlinkPRO
VetlinkPRO
4.8
(43)

Pricing

Starting at NZ$150.00 per month

About VetlinkPRO

VetlinkPRO is a SQL-based veterinary practice solution that helps various types of veterinary practices manage clinics. Key features include appointment booking, reminders, billing, inventory management, e-forms, reporting, a client portal and cloud backup.

VetlinkPRO allows users to configure their appointment-book layout, functionality and look. Customers can book appointments online through a booking website provided by VetlinkPRO. Text-message communication tools enable clients to receive notifications about pets' post-surgery status, appointment reminders, vaccination reminders, special offers and more. The document interface allows users to work in multiple windows at the same time, running multiple tasks.

VetlinkPRO also supports third-party integrations with e-commerce programs and data-facilitation providers. Reporting feature let users generate reports on staff-performance reports, sales and clients.

VetlinkPRO is available both as cloud-based solution and as an on-premise solution. It also provides mobile apps for both iOS and Android.

VetlinkPRO Screenshots

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VetlinkPRO Pricing and Plans

Starting price: NZ$150.00 per month
Free Trial
Free Version

Basic

NZ$150.00

per month

No plan information available

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    VetlinkPRO Features

    • Popular features found in Kennel
      Client Management
      Client Portal
      Electronic Payments
      Employee Management
      Mobile Access
      Online Booking
      Pet Birthday Tracking
      Pet Grooming
      Photo Management
      Records Management
      Reminders
    • More features of VetlinkPRO
      Accounting
      Alerts/Notifications
      Animal Database
      API
      Appointment Management
      Appointment Scheduling
      Billing & Invoicing
      Calendar Management
      Communication Management
      Confirmations/Reminders
      Customer Database
      Customer Management
      Document Management
      Document Storage
      Email Reminders
      Horse Database
      Horse Management
      Imaging and X-rays
      Inventory Management
      Medical Records
      Onboarding
      Patient Portal
      Patient Records Management
      Payment Processing
      Prescription Processing
      Reporting & Statistics
      SMS Messaging
      SOAP notes
      Task Scheduling
      Telemedicine
      Template Management
      Third-Party Integrations
      Treatment Planning
      Workflow Management

    VetlinkPRO Integrations

    Xero
    Xero
    NetSuite
    NetSuite
    SmartFlow
    SmartFlow
    Mailchimp
    Mailchimp
    Google Calendar
    Google Calendar
    Flow
    Flow

    VetlinkPRO User Reviews

    Overall Rating

    4.8

    Ratings Breakdown

    5

    79%

    4

    21%

    3

    0%

    2

    0%

    1

    0%

    Secondary Ratings

    Ease of Use

    4.6

    Value for money

    4.7

    Customer support

    4.9

    Functionality

    4.7

    KB

    Kirsten B.

    Verified reviewer

    Veterinary

    11-50 employees

    Used daily for more than 2 years

    Review source

    Reviewed December 2020

    Simple and easy

    5

    '

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    I find VETLINKSQL to be very easy to use despite not having had any formal training on it yet. Whenever I do have a question, the help desk staff are always available and happy to help. Recently, [SENSITIVE CONTENT HIDDEN], visited our clinic to introduce a new staff member and while here he took some time to show me several features I wasn't aware of that have saved me valuable time and reduced mine and our staff's workload considerably. Thanks [SENSITIVE CONTENT HIDDEN]!'
    Cons:
    Whenever there are upgrades, as one of the first clinics to trial the newer version, we sometimes get frustrated with the little issues that might pop up - however, this is to be expected with any upgrade trial and the helpdesk team work quickly to resolve them.

    Read More

    RH

    Rob H.

    Veterinary

    11-50 employees

    Used daily for more than 2 years

    Review source

    Reviewed September 2017

    Great functionality and Service

    5

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    While the software is very powerful, it is really easy to use and has huge functionality for all types of practices, especially for our equine side of the business. What we like is that the software is continually upgraded with new features from requests we make. For example, we wanted better stock management for our equine and farm vehicles so they have created an App that allows a really easy way for Vets to transfer stock to their cars, even if they are in a hurry we now use this App which has reduced our Stock Shrinkage by 50% this year! Finally I think the helpdesk is very good and the familiar support staff are excellent.
    Cons:
    We don't have too many dislikes but it would be good to get some more advanced training for our staff and have regular visits to get the best out of the software.

    Vendor Response

    Thank you for the kind words Rob. Just call our help-desk or Kelsi our BDM (kelsi@cfl.co.nz) and she can make a note to contact you once a year to book in staff training.

    Replied September 2017

    Read More

    PW

    Peter W.

    Verified reviewer

    Veterinary

    2-10 employees

    Used daily for more than 2 years

    Review source

    Reviewed June 2019

    Inhouse Sever Crashed

    5

    “Just amazed as how quickly and smoothly I got moved to the cloud! You wouldn't believe it but one of my in-house server RAID hard drive died on a Thursday, so I ordered a replacement (HP drives are not cheap) and before it even arrived the second RAID hard failed the very next day - Friday! I called up VetLinkSQL and they were able to fire up their cloud server, configure it, and get us up and running in their cloud, with our complete database by the next day (Saturday). The whole system is running so smoothly we can’t even tell the difference, except that we will never have to purchase a server again or worry about failing drives. Added bonus is that no VPN and so on to access from home or my phone!

    Ratings Breakdown

    5
    Ease of use
    4
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Intuitive for users! and easy to transition across to the cloud!!
    Cons:
    not much , VetlinkSQL staff were great to work with and VERY accommodating!!

    Read More

    DD

    Danae D.

    Verified reviewer

    Veterinary

    11-50 employees

    Used daily for more than 2 years

    Review source

    Reviewed October 2019

    VetLinkSQL Online Booking System

    5

    The VetLinkSQL online booking system has integrated so seamlessly into our daily appointment scheduling. More than 100 of our consultations per month are booked online. The easy, user friendly format and convenience of around the clock appointment requests both increases our level of client service, and reduces the volume of phone calls through our reception. Overall, I think the online booking system created by VetLinkSQL has been one of their best additions.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Very innovative company that comes up with new and exciting features all the time. Excellent customer support!
    Cons:
    Not a lot to complain about. Would love to see more training webinars.

    Read More

    TB

    Taryn B.

    Used daily for more than 2 years

    Review source

    Reviewed July 2018

    We have used VetLinkSQL for years, it's a quality product, has great features and is value for money

    5

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    We have migrated from one cloud based server which was hosting our VetLinkSQL software to cloud based hosting through VetLinkSQL and the process has been seamless. We have gone from a system that was extremely expensive, continually offline, very frustrating with a very unhelpful "help" desk, to a fast, integrated system. For our business it means we are able to contact one provider for our PMS system and our other software needs. The other huge benefit is we are financially far better off, which means improvement to our bottom line.
    Cons:
    We have some frustrations with not knowing what we can do with the software. The developers are continually updating and innovating the software, and unfortunately we are lagging behind.

    Vendor Response

    Thank you for your kind works Taryn. Yes we were surprised what you were paying! Now your VetLinkSQL is a fully cloud hosted solution by us so no worries at all. We look after everything including backups, updates, etc?

    Replied July 2018

    Read More

    DL

    DAVID L.

    Used unspecified for unspecified

    Review source

    Reviewed June 2016

    AMAZING HELPDESK & DEDICATED CEO

    5

    Marketing experts say that every business should have a 'Unique Selling Proposition' to lift them above the competition. They also say that there is a business life cycle phase made up of 'Start Up', 'Growth', 'Levelling Off' and then usually 'Decline'. I am pleased to be able to report that not only does VETLINKSQL have an incredible product, they also very definitely have the most amazing USP, and even more amazingly, after so many years in business, are still very much in the 'Growth Phase' of the life cycle. Gail and myself, as owners of Redlands Veterinary Clinic, are proud to be able to say that we have been delighted clients of VETLINKSQL since we installed it many years ago. We researched the available software programs and immediately decided that VETLINKSQL had all the attributes that best suited our practice. That decision has been more than justified over the years. We could not be more happy with our investment. The product is extremely powerful, (hacks like ourselves have no chance of ever fully utilising the capabilities), easy to use, and at the top of the list, is the wonderful help and support desk which seemingly find no problems that can't be solved in what seems to be an instant. The program seems to be changing constantly with new innovations and rapid progression into the digital age at the forefront. Fortunately our practice now has younger members and are taking to the new features like ducks to water. So, what is this USP. Back in the mid-nineties when we sourced the product, Deven Patel, the then product developer (and now CEO), visited our practice to demonstrate the features of their original DOS product. Now, more than twenty years later, the very same Deven is still visiting our practice inflicting his infectious enthusiasm upon us, and astounding us with his knowledge and innovations with their new product. Certainly no other Veterinary software company, and very few suppliers of any product, can boast that their CEO and principal product development manager is still at the very shopfront of their company and providing such wonderful customer service, even after their client base has grown to hundreds of clinics worldwide . Well done Deven, and the team at VETLINKSQL!

    Ratings Breakdown

    4
    Ease of use
    5
    Customer support

    Read More

    GT

    Graham T.

    Veterinary

    11-50 employees

    Used daily for more than 2 years

    Review source

    Reviewed December 2017

    Great software, with excellent support provided by the CFL team.

    5

    we could not run our business successfully without it!

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    I have used this software for many years, and have been impressed with the development and introduction of innovative features based on changing client needs over time. We have recently transitioned to the cloud-based version and this went very smoothly. Integration with our laboratory services provider, sms, and smartflow is working very well for us. The software is customisable and flexible and works very well for our medium sized small animal practice.
    Cons:
    As the software has been written specifically for the veterinary practice, and developed over a long period of time (with additions and customisable options added over time) it takes a little time for a new staff member or locum to become familiar with the software. This, however is likely the case with most software programmes.

    Read More

    VT

    Veronica T.

    Used daily for more than 2 years

    Review source

    Reviewed April 2018

    A brilliant Vet software product with outstanding and reliable support

    5

    We chose Vetlink over all competitors because of its long term features, customer support and user friendliness. Vetlink enabled us more to engage with our client's rather than via phone or post, which in the long term, saved us time and money. Would highly recommend for any forward thinking Veterinary Surgery and one that certainly is looking for a product to take it to the next IT level in an ever expanding IT world.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Functionality and ability to email and SMS clients of their animal reminders, appointments and to be able to send histories direct to other third parties.
    Cons:
    Very different to what we had been using which was Vetcare - so took some time to get to know the expansive features (not being IT savvy). Some of the reporting I found I needed technical help with, but Vetlink backup was always there to support us. Once I got the hang of it, it was easier.

    Vendor Response

    Thank you VERY much for your kind words Veronica.

    Replied April 2018

    Read More

    HG

    Holly G.

    Used daily for more than 2 years

    Review source

    Reviewed May 2017

    The customer service is excellent. You can always get them on the phone to help.

    5

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    The ease of communication with clients to save time. You don't have to press save every time! Always getting updates and new ways of doing things.
    Cons:
    clipboards are hard to see and not that obvious. There are numerous icons happy and sad faces etc which re not that intuitive or easy to understand.

    Vendor Response

    Hi Holly Not sure what you mean by clipboards - you mean diary tabs? As far as icons are involved, I agree that we need a legend somewhere but here are some explanations: Face with sunshine - New Client Yellow Sad Face - You have disabled charging to a/c Blue Happy Face - They got Vet they asked for Purple Sad Face - they asked for a staff and you booked with another Red Sad Face - Wrote off a bad debt in the past Coloured Flags - you can set these yourself Coloured coins - set up yourself based on spend by client - automatically shows VIP clients 0/30/60/90 indicates how far they are with payments Cheers for now

    Replied May 2017

    Read More

    LF

    Leanne F.

    Veterinary

    51-200 employees

    Used daily for more than 2 years

    Review source

    Reviewed August 2017

    Our company has been a user of Vetlink since 2002, there is great value for money with this product

    5

    This software meets all our needs. It is constantly being improved on and made more efficient to ensure it keeps up with changing markets and legislative changes within the industry. When we looked at upgrading our software we looked at all the leading veterinary software packages in the market at the time and Vetlink was hands down the best out there and still is.

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    Easy navigation, comprehensive fully integrated software from client/animal records to appointment booking to sales and marketing and accounting. The development of the software is very progressive and with an industry focused strategy.
    Cons:
    To be honest not a lot I dont like, but would like to see a better reporting module that lets you create the reports you want with the information you want rather than standard reports.

    Vendor Response

    Thank you for your kind words Leanne.

    Replied August 2017

    Read More

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