TeamViewer ONE 2026: Benefits, Features & Pricing

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Overview
User Interface
Pros and Cons
Popular Alternatives
Pricing and Plans
Features
Integrations
User Reviews
Popular Comparisons

Overview

TeamViewer ONE

4.6

(11617)

Pricing

Starting at $24.90 per month

About TeamViewer ONE

TeamViewer is a digital workplace platform designed for remote desktop access, IT support, and device management. It is used by IT professionals, enterprises, managed service providers, and organizations across industries such as automotive, agriculture, logistics, manufacturing, retail, healthcare, banking, and the public sector. The platform supports businesses of various sizes, from individual users and small businesses to large enterprises managing devices across multiple locations.

The platform provides remote connectivity features that allow users to access and control devices from any location, deliver technical support, and monitor IT infrastructure in real time. It includes capabilities to detect and resolve IT issues proactively, using automated remediation to reduce manual tasks. Security features include compliance with ISO/IEC 27001, HIPAA/HITECH, and SOC 2 and 3 standards, as well as two-factor authentication, single sign-on support, and conditional access controls. Additional features include asset and patch management, mobile device management, endpoint protection, and augmented reality solutions for industrial applications.

TeamViewer is a cloud-based platform wi...

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TeamViewer ONE User Interface

Popular TeamViewer ONE Alternatives

Main Product

TeamViewer ONE

4.6

(11617)

Ratings Breakdown

4.61Ease of use
4.37Value for money
4.30Customer support
4.56Functionality

Pricing

Starting at $24.90 per month

Get Price

Alternative Product

Zoho Assist

4.7

(1359)

Ratings Breakdown

4.71Ease of use
4.69Value for money
4.61Customer support
4.63Functionality

Pricing

Starting at ₹480.00 per month

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Alternative Product

Slack

4.7

(24024)

Ratings Breakdown

4.61Ease of use
4.55Value for money
4.43Customer support
4.56Functionality

Pricing

Starting at $8.75 per month

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Alternative Product

Supremo Remote Desktop

4.7

(447)

Ratings Breakdown

4.76Ease of use
4.72Value for money
4.64Customer support
4.50Functionality

Pricing

Starting at $109.00 per year

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Alternative Product

ISL Light

4.7

(779)

Ratings Breakdown

4.71Ease of use
4.47Value for money
4.72Customer support
4.59Functionality

Pricing

Starting at $16.90 per month

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Alternative Product

GoTo Meeting

4.4

(11525)

Ratings Breakdown

4.41Ease of use
4.31Value for money
4.30Customer support
4.35Functionality

Pricing

Starting at $14.00 per month

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TeamViewer ONE Pros and Cons

We analyzed 11,617 verified reviews for TeamViewer ONE to find out what actual users really think.

Select to learn more

Intuitive Interface For All Users

The platform is simple to navigate, with a user-friendly design that suits both tech-savvy and novice users. Quick setup, clear menus, and straightforward controls make remote sessions and assistance easy to manage for everyone.

TeamViewer ONE Pricing and Plans

Starting price: $24.90 per month

Free Trial

Free Version

TeamViewer Remote Access

$24.90

flat rate, per month

Plan includes:

1 Licensed user
1 Concurrent connection (channel)
Up to 3 concurrent sessions per channel (in tabs)
3 Managed devices
Remote printing
File transfer / queuing

TeamViewer Business

$50.90

flat rate, per month

Plan includes:

200 Managed devices
TeamViewer Intelligence
Google Meet integration
Phone support (in 33 languages)
Unlimited attended devices to connect to
Record and playback sessions
Switch sides
Custom branding
TeamViewer AI

TeamViewer Premium

$112.90

flat rate, per month

Plan includes:

15 Licensed users
1 Concurrent connection (channel)
Up to 10 concurrent sessions per channel (in tabs)
300 Managed devices
Unlimited devices to connect from
Outgoing connection reporting
TeamViewer AI

TeamViewer Corporate

$229.90

flat rate, per month

Plan includes:

30 Licensed users
3 Concurrent connections (channels)
Up to 15 concurrent sessions per channel (in tabs)
500 Managed devices
Incoming connection reporting
Mass deployment
TeamViewer AI

TeamViewer Tensor

Pricing available upon request

Plan includes:

Single sign-on (SSO)
TeamViewer AI
Mobile Device Support
Enhanced mass deployment (MSI)
Auditability (audit log and API)
Premium 24-hour support available (SLA required)
Multitenancy (add-on)
Conditional Access (add-on)
DEX Essentials (add-on)
Mobile SDK (add-on)

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TeamViewer ONE Features

Features of TeamViewer ONE
Access Controls/Permissions
Active Directory Integration
Activity Tracking
AI Copilot
AI/Machine Learning
AI Summarization
Alerts/Escalation
Alerts/Notifications
Anomaly/Malware Detection
Anti Virus
API
Application Management
Application Security
App Management
Asset Discovery
Asset Tracking
Assignment Management
Audio Calls
Audit Trail
Authentication
Automated Routing
Automatic Backup
Automatic Patch Deployment
Automatic Scans
Backup and Recovery
Barcode/Ticket Scanning
Behavioral Analytics
Billing & Invoicing
Build Automation
BYOD Management
Change Management
Chatbot
Chat/Messaging
Client Portal
Collaboration Tools
Commenting/Notes
Communication Management
Compliance Management
Configuration Management
Contact Management
CRM
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Customization
Dashboard
Data Visualization
Deployment Management
Desktop Virtualization
Device Auto Discovery
Device Management
Diagnostics Tools
Disaster Recovery
Documentation Management
Document Management
Drag & Drop
Electronic Signature
Email Management
Emergency Notification
Encryption
Endpoint Management
Endpoint Protection
Enrollments/Onboarding
Event Analysis
Event Logs
File Management
File Quarantining
File Sharing
File Transfer
For MSPs
For the IT sector
Help Desk Management
HIPAA Compliant
Incident Management
Inventory Management
Issue Management
IT Asset Management
IT Asset Tracking
IT Reporting
Kiosk Mode
Knowledge Base Management
Knowledge Library
Knowledge Management
Live Chat
Location Tracking
Maintenance Scheduling
Meeting Management
Mobile Access
Mobile App
Mobile Device Management
Monitoring
Multi-Device Support
Multi-Factor Authentication
Multiple Monitor Access
Multiple User Accounts
Network Provisioning
Network Security
Network Wide Management
Password Management
Patch Management
Performance Metrics
Performance Monitoring
Personalization
Personally Identifiable Information Protection
Policy Management
Print Management
Prioritization
Problem Management
Process/Workflow Automation
Projections
Project Management
Project Time Tracking
Ransomware Protection
Real-time Alerts
Real-Time Analytics
Real-Time Chat
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Reporting
Real-Time Updates
Remediation Management
Remote Access/Control
Remote Access & Monitoring
Remote Monitoring & Management
Remote Printing
Remote Support
Remote Update/Installation
Remote Wipe
Reporting & Statistics
Role-Based Permissions
Scheduling
Screen Recording
Screen Sharing
Search/Filter
Secure Data Storage
Secure Login
Security Management
Security Tools
Self Service Portal
Server Monitoring
Service History
Service Level Agreement (SLA) Management
Service Request Management
Session Recording
Session Transfer
Single Sign On
Software Management
SSL Security
Summary Reports
Support Ticket Management
Support Ticket Tracking
Surveys & Feedback
Tagging
Task Scheduling
Third-Party Integrations
Threat Response
Ticket Management
Troubleshooting
Two-Factor Authentication
Two-Way Audio & Video
Unattended Access
Usage Tracking/Analytics
User Management
Version Control
Video Chat
Video Conferencing
Video Support
Vulnerability Management
Vulnerability Scanning
Website Monitoring
Whiteboard
Whitelisting/Blacklisting
Wireless Internet Access Control

TeamViewer ONE Integrations

Microsoft Outlook

Integration rated 4.8 from 15 reviews

AnyDesk

Integration rated 4.3 from 14 reviews

SysAid

Zendesk Suite

Zoho CRM

NinjaOne

See all 21 integrations

TeamViewer ONE User Reviews

Overall Rating

4.6

Ratings Breakdown

68%

28%

Secondary Ratings

Ease of Use

4.6

Value for money

4.4

Customer support

4.3

Functionality

4.6

Junaid E.

Verified reviewer

Hospitality

201-500 employees

Used daily for less than 2 years

Reviewed August 2025

Great Remote Access Tool

My experience with TeamViewer has been positive. It is easy to setup, reliable, and secure, making remote access simple and stress free. The connection quality is excellent and features are well thought out.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I liked how easy it is to use TeamViewer even with people who are not tech-savy. TeamViewer offers great value for money, helping save time and reduce travel cost. I found easy and quick to share files with TeamViewer compare to the platform I used in the past.

Cons:

TeamViewer is fast and reliable, but mobile phone support is pricey for occasional users. A pay as you go option would make it much more appealing.

Reasons for choosing TeamViewer ONE

I considered AnyDesk, Chrome Remote Desktop, and Splashtop. AnyDesk worked fine but felt less stable and polished compared to TeamViewer. I also felt comfortable with TeamViewer user interface which is kind of easy to use compare to others.

Reasons for switching to TeamViewer ONE

I switched from AnyDesk because I found TeamViewer more stable, with smoother connections and better overall performance.

Vendor Response

Hello Junaid, Thank you for taking the time to review and share your experience with us. We take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a great day! Valeria/TeamViewer

Replied September 2025

Will M.

Verified reviewer

Information Technology and Services

Self-Employed

Used daily for more than 2 years

Review source

Reviewed November 2025

TeamViewer was the hands down choice for my IT support needs

Experience has been very good especially having worked IT support in northern Montana where driving 75 miles to help a client was just out of the question. Working with the client with my TV was phenomenal

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The full administrative rights (capability) to manage hosts completely. Connectivity with even slower host internet connections has been great. Customer support with a client's host hundreds of miles away made my job a lot easier. TV's capabilities

Cons:

For me as a small IT person supporting a small number of hosts, the cost having to go to v15.x from my 12 was a bit overwhelming, even with the 2-for-1 rate. A feature that may be impossible I could have used several times is the capability to access a hosts BIOS. Ended having to go to the client's home to resolve issues that required BIOS access.

Reasons for choosing TeamViewer ONE

Power and full control of the tasks I need to accomplish

Vendor Response

Hello Will, Thank you so much for your rating and for sharing your experience with us, Cases like the one you describe are very interesting to know about because it offers us a broader spectrum that we sometimes haven't considered and that can help us improve and expand our remote control tool. We take the opportunity to invite you to click on the following link, where you will find a user's guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a nice day! Valeria/TeamViewer

Replied January 2026

Miguel B.

Verified reviewer

Information Services

2-10 employees

Used weekly for more than 2 years

Review source

Reviewed October 2023

A good program for remote acces on almost any platform

The free version offers a lot of features and a good experience overall, setting up for remote acces is easy and fast, remote control works well and it has some features to complement it. A really good option if you want to manage many devices hassle-free.

Ratings Breakdown

Ease of use

Previously 5

Value for money

Functionality

Previously 4

Pros:

Setting up its fast and don't require any technical experience, the user interface is easy to learn and use (Before update), diagnostic feature is nice to have if you got limted acces to the devices you want to control.

Cons:

The new interface is complicated but you can still switch to the old one, premium version isn't friendly if you have less than 10 devices at least.

Curt H.

Verified reviewer

Hospital & Health Care

2-10 employees

Used daily for more than 2 years

Review source

Reviewed December 2025

Not worth it...look elsewhere for cheaper and easier products.

Teamviewer product...good...Teamviewer corporate structure with their latest money grab...I give them 0 stars for that.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The remote support program looked good while we used it...for many years...but the corporate structure is another thing altogether.

Cons:

Corporate structure. Appears that there has been a change in environment and they are getting desperate...so now they are trying to get more money from everyone. When I told them that this was no consistent with their agreements...they started quoting something. I asked for a copy of what they were supposedly quoting...AND THEY COULD NOT DO IT. I was told that my license was not going to be valid any longer...yet it was a perpetual license which was supposed to be good as long as the product was supported by the OS. They said I could...but internally only...I told them that this would not work for me and if they wanted to change and make it not available any longer that they could just give me a new license. They refused. The cost of the product is absolutely outrageous in comparison to other products. The only reason I was staying with them was because it was good at what it did...BUT...their new changes required me to pay $1000's of dollars more to continue to use. Try working with their support...they simply stand behind their statements even though they can provide no documentation, etc to support their position....yet I could provide documentation showing where I was coming from....hhhhmmmm...go figure. TERRIBLE COMPANY...go elsewhere.

Reasons for choosing TeamViewer ONE

It worked good for what we needed and worked without issue of network firewalls, etc.

Reasons for switching to TeamViewer ONE

This was a long time ago...like 15 or more years ago...was using PC Anywhere but Teamviewer offered things that could not be done with that product so we switched. Very happy until the latest culture of the company changed.

Vendor Response

Hello Curt, Thank you for taking the time to share your experience. It’s clear this situation has been incredibly frustrating, especially after being a long‑term user. We understand how important clarity, consistency, and transparent communication are in licensing and support, and we are really sorry to hear that your recent interactions left you feeling unheard. Your feedback about license expectations, documentation, and pricing changes is valuable, and situations like this shouldn’t feel confusing or unsupported. Be sure that your feedback is incredibly valuable, and we will make sure it reaches the right team. Best Regards, Valeria/TeamViewer

Replied January 2026

Soon Tai W.

Verified reviewer

Financial Services

51-200 employees

Used daily for more than 2 years

Review source

Reviewed November 2025

My review on Teamviewer

I find Teamviewer still the best software for remote support the user, especially dealing with those user no knowledge how to install to allow remote access

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Centralize access control by policy is very easy to use and prevent unauthorize access and easy to deploy

Cons:

Too costly but we have no choice to use as it easy to deploy without much end user efforts. Another issue on auto terminated application when too many tab opened.

Reasons for switching to TeamViewer ONE

Exploring but unable to assign policy control the access

Vendor Response

Hello Soon Tai, Thank you for your review. However, regarding your comment about the auto-terminated application when too many tabs are opened, we would need more details and, if possible, some screenshots to better understand your case and give you the proper assistance. Please visit our TeamViewer Community https://community.teamviewer.com, where you can share more information with us. Thank you in advance. Best, Valeria/TeamViewer

Replied January 2026

SERGUEI K.

Verified reviewer

Food & Beverages

201-500 employees

Used daily for more than 2 years

Review source

Reviewed November 2025

Still love it...

I've been with TV from their beginning and i loved it. Until they started to pack in it as many features as they could think about. It was a sleek, reliable tool, sitting in the corner somewhere and let me to connect with any resource just by double click on the name. IF (And it is a very big IF) I needed any details, i could call them up through 'Properties' Now it is a huge monster half-screen size with tons of unneeded information, icons and whatnot. To connect with something you need to go through the whole series of clicks and manipulations. I'm not even talking about totally unfamiliar look which you really need to learn. It seems all companies compete in changing their interfaces and poor users have to waste their time for learning a new interfaces of this program and that program instead of simply continue to work. And attempts to pack in a 1000 of features into one program is disastrous. Giving you a free idea - make a 'Light' version, just for remote control, as the initial version was - it will be sold by a landslide, I'll be the first in line. Not that I expect you to do that :)

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

There are many good things to be said about TV. I am with TV since their very first versions and it says something about its quality, given it never has been on cheap side. I don't have to think about what to install - i always install a full client. This allows me to log in to ANY computer with full client and work as from your own computer, all resources available, familiar workspace. Means I can go to any location, find spare machine, log in and access any server or workstation/laptop. Gives me an unmatched freedom and makes my life as an IT manager and life of my admins so much easier. Also, Teamviewer is extremely reliable and connects through any firewalls with ease.

Cons:

Interface. The very first interface was slim, simple, logical and easy to use. Took a little from screen space, could be moved somewhere in the corner. Double click connected you to any machine. Now it is heavy and huge monster with no logic whatsoever. Hard to navigate. Tons of unneeded details. To do a simple thing requires to navigate to it through a pile of totally nonsensical icons and even after that you need to specifically choose what to do instead of simple double click on the name of the resource. Chat window, taking a quarter of the screen? Seriously? I need chat only to ask a few quick questions; it is not my main area where my work is. I seriously consider looking for alternative, especially having in mind that TV is very heavy priced, it is becoming a burden for our midsize business.

Reasons for choosing TeamViewer ONE

Exceptional ease of use (initially), reliability, and a habit - I've been using it from their first versions.

Vendor Response

Hello Serguei, Thank you for your honest feedback and for taking the time to detail your experience. Regarding your comment about the new interface, ease of use is critical, and your insights on interface complexity and pricing will help us guide improvements. However, we would like to invite you to click on the following link, where you will find a guide for the new UI to make your journey in TeamViewer easier: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/. Finally, please be assured that your feedback is incredibly valuable, and we will ensure it reaches the relevant team. All the best! Valeria/TeamViewer

Replied December 2025

Darren S.

Verified reviewer

Computer Software

11-50 employees

Used monthly for less than 12 months

Review source

Reviewed January 2026

TeamViewer > RDP.

TeamViewer is a great alternative to RDP. It provides quick and simple access regardless of operating system. It has all the features you need, and the end to end encryption is impressive. If your company already has RDP, you will need to convince them that TeamViewer is worth the extra spend, which if you supporting other operating systems, it certainly is.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

TeamViewer is easy to use, secure and it works across different platforms - Windows, Mac, Linux and even Android. Features like file transfer, chat and session recording make it a powerful tool for remote access. There is a free version for non commercial use.

Cons:

Seems slower and less responsive than Remote Desktop, especially on slow connections. If you use Windows, TeamViewer is an extra expense over the included free RDP.

Vendor Response

Hello Darren, Thanks so much for sharing such a balanced and thoughtful review! It's great to hear that TeamViewer’s ease of use, cross‑platform compatibility, and features like file transfer, chat, session recording, and end‑to‑end encryption really stand out for you, especially with the flexibility to connect across Windows, macOS, Linux, and Android. Every environment has its own needs; that´s a fact. However, when experiencing slow connections, we recommend ensuring that both devices are running the latest version of TeamViewer, which can be downloaded from our official website. If the software is up to date, restarting both devices and, if possible, rebooting the WiFi router may help resolve the issue. Hoping these tips will help in future connections, we wish you all the best, Valeria/TeamViewer

Replied January 2026

Brittany B.

Verified reviewer

Hospital & Health Care

2-10 employees

Used monthly for more than 2 years

Review source

Reviewed January 2026

Team viewer is our go-to

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

TeamViewer makes it easy to connect with remote support for our many tech companies to keep our software running smoothly

Cons:

TeamViewer had not given us any issues at work thus far. I don’t have a negative comment about this company

Vendor Response

Hello Brittany, Thank you so much for your rating. So nice to hear how TeamViewer makes it easy to connect with remote support with your tech companies to keep your software running smoothly. We take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a nice day! Valeria/TeamViewer

Replied January 2026

Michal K.

Verified reviewer

Education Management

2-10 employees

Used monthly for less than 2 years

Review source

Reviewed January 2026

Solid remote control software

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

I like team viewer because it is simple to use and just works. Many companies use it for remote access and it is pretty straightforward to use.

Cons:

It happens that if there is persistence access on the computer enabled, rarely maybe 3 times the access cut out - during 1 year of usage.

Vendor Response

Hi Michal, Thank you for your review and for sharing your experience. Great to hear that TeamViewer’s simplicity and reliability are working well for you — that’s exactly what we aim for. Regarding the rare connection drops during persistent access: that definitely shouldn’t happen often, and we appreciate you pointing it out. However, please ensure that both sides have the latest version of TeamViewer available on our website. If not, proceed to update and retry. And if the inconvenience persists, please feel free to visit our TeamViewer Community at https://community.teamviewer.com for any troubleshooting questions. All the best, Valeria/TeamViewer

Replied January 2026

Verified

Reviewer

Real Estate

11-50 employees

Used monthly for free trial

Review source

Reviewed February 2026

TeamViewer for a large group

Overall TeamViewer is a good product for file sharing and its very easy to use especially indicated for a large group of workers

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I loke the most about TeamViewer is that its a great file sharing, works well in a large team with team collaboration and task management.

Cons:

What I like the least about TeamViewer is that sometimes it might present some bugs or errors in the system

Vendor Response

Hello TeamViewer user, Thank you so much for your positive review. We’re glad to hear that TeamViewer meets your file-sharing needs and works well within your larger team. We’re sorry to hear you’ve occasionally encountered bugs or system errors. While we continuously work on stability and performance improvements, your feedback is important to us. We take the opportunity to invite you to click on the following link, where you will find our user´s guide: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a nice day! Valeria/TeamViewer

Replied March 2026

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