SmartDraw 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

SmartDraw

4.0

(117)

Pricing

Starting at $5.00 per month

About SmartDraw

SmartDraw makes professional drawings and diagrams accessible to everyone. Non-technical users can quickly create floor plans, while professionals get the precision and scale they require. With industry-leading floor planning tools, strong data integrations, and an intuitive interface for traditional diagramming, SmartDraw delivers enterprise-ready power without unnecessary complexity.

Easy to Get Expert Results
SmartDraw makes it easy to create accurate scaled diagrams without requiring specialized CAD training. Create floor plans for both residential and commercial spaces, make accident reconstructions and crime scenes, build fire pre-plans and design landscapes easily. Your team doesn't need to be experts to get expert results.
Import and Scale Existing Imagery
While SmartDraw makes creating floor plans easy, you can skip that step and import an existing floor plan as a PDF or start with a Google Maps image to serve as the foundation for a new drawing.
Industry Standard Content
Get thousands of industry-standard symbols to build anything from commercial floor plans, warehouse layouts to accident reconstructions and fire pre-plans.
Create Custom Symbol Libraries
You c...

SmartDraw Screenshots

SmartDraw Pricing and Plans

Starting price: $5.00 per month

Free Trial

Free Version

Individual

$7.95

flat rate, per month

No plan information available

Team

$6.95

per user, per month

Plan includes:

Team administrative controls
1 Shared Team Folder
Document Retention and Control
Ability to Consolidate Accounts
Premium Support

Site

$5.00

per user, per month

Plan includes:

Everything in a Team License
SSO
Multiple shared folders
Custom company theme

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SmartDraw Features

Popular features found in Construction Management
Budget Tracking
Contract/License Management
Contractor Management
Equipment Tracking
Estimating
Inventory Management
Mobile Access
Reporting & Statistics
Subcontractor Management
Task Management
Timesheet Management
More features of SmartDraw
2D Drawing
Access Controls/Permissions
Ad hoc Reporting
Annotations
API
Appointment Scheduling
Architectural Symbol Library
Audit Trail
Automatic Adjustments
Automatic Formatting
Brainstorming
CAD Tools
Change Management
Charting
Chat/Messaging
Collaboration Tools
Commenting/Notes
Commercial
Communication Management
Component Library
Content Library
Customizable Branding
Customizable Fields
Customizable Templates
Customization
Dashboard
Data Import/Export
Data Linking
Data Visualization
Design Management
Design Templates
Desktop Interface
Diagramming
Dispatch Management
Document Embedding
Document Management
Document Storage
Drafting
Drag & Drop
Drag & Drop Editor
Employee Photos
File Management
File Sharing
Flowchart
For AEC Industry
For Architects
Forms Automation
For Residential
Freehand Sketch
Gantt/Timeline View
Goal Setting/Tracking
Graphical Data Presentation
Graphical Workflow Editor
Groundskeeping Management
Idea Management
Image Library
Interactive Elements
Job Scheduling
KPI Monitoring
Labeling
Landscape Design
Milestone Tracking
Mind Maps
Mobile Interface
Mockup Creation
Modeling & Simulation
Multiple Projects
Multiple User Accounts
Network Diagram
Offline Access
One Line Diagram
Organizational Charting
Org Chart Creation
Parts Management
Presentation Tools
Process Builder
Process Modeling & Designing
Project Management
Project Planning
Project Workflow
Publishing/Sharing
Quality Control Management
Quotes/Estimates
Real-Time Data
Reusable Designs
Risk Assessment
Roadmapping
Rules-Based Workflow
Scenario Planning
Scheduling
Scorecards
Screen Capture
Search/Filter
Single Sign On
Smart Chart Legend
SSL Security
Status Tracking
Strategic Planning
Succession Planning
Symbol Library
Task Planning
Template Management
Templates
Text Editing
Third-Party Integrations
UI Prototyping
User Management
Version Control
Visual Workflow Management
Whiteboard
Wiki
Wireframe Creation
Workflow Management

SmartDraw Integrations

Box

Dropbox Business

Trello

Microsoft 365

Google Workspace

Jira

See all 20 integrations

SmartDraw User Reviews

Overall Rating

4.0

Ratings Breakdown

38%

44%

Secondary Ratings

Ease of Use

3.9

Value for money

3.7

Customer support

3.9

Functionality

4.1

Gerson C.

Verified reviewer

Used weekly for less than 12 months

Review source

Reviewed February 2018

SmartDraw a powerful tool for diagramming, drawing, layout and more.

It is perfect for drawing projects, has a wide range of templates that make it easier for you to work and all the types of diagrams you need (at least it is for my IT area), it has a desktop and online version that allows you to work in any place, it is very useful.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

SmartDraw is a very complete plication for all types of diagrams that you need, has great virtues with respect to Visio that can be considered the number one in the market or at least used, when you need to diagram a project from the basic algorithm to the more complex gantt diagrams , this tool is very useful, it makes you much easier in work (in my experience much easier to use than Visio) the connection between diagrams is simpler, since finishing a diagram makes it much easier to do the following, has a wide range of options and templates that help you in the creation process, contributing to the development of diagrams for systems that you are going to develop, a very useful tool for projects where you need to correctly capture what you want to develop, use it, try it for yourself.

Cons:

Its main against is the price, the full version is very expensive although it allows you to enjoy the desktop version and its cost is very high, I think you should download it to compete more in the market. The speed of the online version sometimes fluctuates negatively, it is a mistake that must be corrected.

Mark D.

Verified reviewer

E-Learning

Self-Employed

Used monthly for more than 2 years

Review source

Reviewed February 2025

Decent, but could be better. Not a Visio killer, but close.

Overall, I like it. I've used for technical diagrams, process flows, step-by-step workflows, etc.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use, great graphical design. Drag-n-drop design. Easy to access templates.

Cons:

Cannot manipulate the design as much as I would like. It's a graphic program, but not as easy as you might expect. Cost.

Reasons for switching to SmartDraw

Costs and versions were too steep with Visio.

Neil R.

Verified reviewer

Investment Management

2-10 employees

Used monthly for less than 2 years

Review source

Reviewed January 2026

Poor value

Extremely frustrating: it has the feel of a very old software system that has been inadequately updated.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Good libraries - ie range of projects with templates one can use. I like the ability to show or hide measurements.

Cons:

Very clunky drawing and measurement tools; completely ridiculous pricing for light users now they have switched from product licences to online subscriptions

Rohit y.

Verified reviewer

Information Technology and Services

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed April 2019

Great tool for business analyst activities

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Can create your mind maps and complex flowchart of any kind with ease. Using it on office desktop and well integrated with Microsoft office suit. Also compatible with google docs which is very helpful

Cons:

So i didn't find anything and i will strongly recommend this for pm and business analyst activities.

Vendor Response

Hi Rohit, Thank you for taking the time to write a review, I'm happy to hear SmartDraw worked well for you. If you need anything, please do not hesitate to reach out. US: 800-768-3729 International: +1 858 225 3300 email: support@smartdraw.com -Chris

Replied April 2019

Oscar T.

Verified reviewer

Internet

501-1000 employees

Used other for more than 2 years

Review source

Reviewed June 2018

Great for new users to computer aided designs.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I tried Smartdraw for the first time in 2016 and I was impressed by the ease of use ; I understood the major workings around this program in a matter of days.I have used Smart draw for Gantt style charting , simple drawings ,including floor drawings when I moved to my new home a while back. Smartdraw provides users with a variety of modules ,making it a program which can be leveraged by different professionals in different career fields.

Cons:

Smartdraw doesn't allow for remote collaboration like what I have come to expect from months of recently embracing Lucidchart. I have also found out that when creating Gantt charts with this program , I am limited in the number of coloumns I am allowed to use.

Wiiliam C.

Verified reviewer

Retail

Self-Employed

Used monthly for less than 6 months

Review source

Reviewed September 2025

Nice to Try Horrible to Own

Overall I like smartdraw as a program but the customer service, lack of customer retention and acting like they are robots, not actually helping or answering you, just like they are reading from a scripted book. Have over 500+ customers ready to sign up at $15 a month, and they still refuse to budge.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use, templates, learning was a breeze, simple program with basic features. I recommend this if you are a beginner and want to do a free 7 day trial or are looking for a basic program with basic features to get to your desired design. I would not buy this as it's a annual trap.

Cons:

The plans offered are horrible. No monthly plans for those of us who want to periodically want to create personal designs. It's either all or nothing with them. Even with the $10.99 monthly subscription, this has to billed annually which is a headache. They have lost so many customers over not offering a month to month subscription with a $15 subscription fee.

Reasons for switching to SmartDraw

Because 5dPlanner was way too powerful for what were doing, a little clunky to use and very very intricate in design features. I loved the free version they had and the monthly subscription options.

Barry L.

Verified reviewer

Government Administration

1001-5000 employees

Used monthly for more than 2 years

Review source

Reviewed January 2020

Good and Bad

Project management and organization development.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I liked the price and the easy project management Tool Set.

Cons:

Newer version does not allow import of Excel or Text files to build org charts. This is a show stopper for me!

Reasons for switching to SmartDraw

Earlier version had the org chart import feature that I liked, along with the price. Since the org chart import Excel and Text files feature has been eliminated, I'll have to look for a different solution.

Vendor Response

Hi Barry, Thank you for the feedback. The Excel and text file import still exist for org charts. Whether you are using the online or downloaded version of SmartDraw, they are located in the SmartPanel on the left once you have opened an org chart. Hopefully this helps. If you require more, please let us know. Thank you, Chris support@smartdraw.com 858 225 3300

Replied February 2020

Roberto A.

Verified reviewer

Information Services

2-10 employees

Used monthly for more than 2 years

Review source

Reviewed January 2021

too slow

An inexpensive but fantastic software for both network diagrams and any other business and other needs. Cheap but very good.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I' using SmartDraw for many years and my opinion is the same :An inexpensive but fantastic software for both network diagrams and any other business and other needs. Cheap but very good.

Cons:

I installed the 2020 version a couple of months ago but opening old files was particularly slow. I tried completely uninstalling the software and reinstalling it but didn't notice any improvements. I spoke to other users of different company and they confirmed the same opinion.

Reasons for choosing SmartDraw

much cheaper and at the same time complete for my needs

Tharindu D.

Verified reviewer

Utilities

201-500 employees

Used daily for less than 6 months

Review source

Reviewed March 2021

Dedicated Software for Charts, Diagrams and Mind Maps

SmartDraw is the first chart making software I used and I used it for almost all my chart/ diagram requirements for a long time. Though I used this for creating mind-maps most of the time, it did contain all the tools one would require for any type of chart. The software does need some getting used to but once you're familiar with it, it does save a lot of time. If you're not used to a dedicated chartmaker, give this one a try. You'll never go back to manually drawing flowcharts, mind maps or hierarchies.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

SmartDraw comes with a large number of templates that are customizable. You'll rarely have to build a chart from scratch with those. The software also consists of almost all the tools one would need to make a chart.

Cons:

Using of the software does need a bit getting used to and the workspace is not the most state-of-the-art for this software category.

Carl F.

Verified reviewer

Arts and Crafts

Self-Employed

Used daily for free trial

Review source

Reviewed July 2019

smart draw 101

I am able to organize,plan,and create forms,documents for my ministry,and hobby,and it makes it so much easier to do.smart draw is a great starter for anyone that has a hobby.or likes to keep track of activities.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This software not only helps you draw but has other activities you can plan,organize any kind of project you want to build.I got the free trial and it is great.it is good as a starter for a first timer that desires to create activities for work,school,club,organization.

Cons:

the free trial is limited,but it is worth learning the basics of creating document,forms,and lots of projects that you are going.

Vendor Response

Hi Carl, Thank you for the positive review. Good to hear you are getting so much use out of the software. If you need anything from us at all, please let us know. International: +1 858 225 3300 US: 800-768-3729 / 858-225-3300 email: support@smartdraw.com -Chris

Replied July 2019

Showing 1 - 10 of 117 Reviews

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