CommunitySuite 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

CommunitySuite

4.8

(38)

Pricing

Pricing available upon request

About CommunitySuite

CommunitySuite is a cloud-based non-profit management solution designed for small and midsize companies. Key features include fund accounting, a donor portal, online donation management, scholarship management and event management.

Accounting tools allow users to track assets, liabilities and accounts payable and receivable. The product also allows users to create and manage donor records, fund statements and grants. The online donation management module provides users with an online payment portal for fundraising activities. Users can also create ad hoc donor pages to support emergency fundraising.

The grant management module lets users design forms and workflows, manage reviews, send notifications and send transactions to the accounting system. It also features customer management, enabling users to create contact profiles, filter contacts and send targeted email campaigns. CommunitySuite also offers integration with GuideStar, Foundation Center and GreatNonprofits.

Perpetual licensing and monthly subscription pricing are available. Support is offered through email, phone and online chat.

CommunitySuite Screenshots

CommunitySuite Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

CommunitySuite Pricing

Pricing available upon request

No plan information available

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CommunitySuite Features

Popular features found in Fund Accounting
Accounts Payable
Accounts Receivable
Bank Reconciliation
Billing & Invoicing
Budgeting/Forecasting
Expense Tracking
Financial Reporting
Income & Balance Sheet
Partnership Accounting
Payroll Management
Real-Time Reporting
More features of CommunitySuite
Access Controls/Permissions
Ad hoc Reporting
API
Campaign Management
Campaign Planning
Cash Management
Check Printing
Compliance Management
Contact Management
Credit Card Processing
CRM
Customizable Branding
Customizable Fields
Customizable Reports
Customizable Templates
Data Import/Export
Donation Tracking
Donor Management
Electronic Payments
Email Management
Email Marketing
Email Templates
Event Management
Event Ticketing
Financial Analysis
Financial Management
For Nonprofits
Fund Management
General Ledger
Grant Management
Invoice Management
Mobile Access
Mobile Giving
Multi-Currency
Online Giving
Payment Processing
Personalization
Pledge Management
Real-Time Data
Receipt Management
Recurring Giving
Registration Management
Reporting/Analytics
Summary Reports
Third-Party Integrations

CommunitySuite Integrations

Stripe

Constant Contact

Mailchimp

CommunitySuite User Reviews

Overall Rating

4.8

Ratings Breakdown

89%

Secondary Ratings

Ease of Use

4.6

Value for money

4.6

Customer support

4.9

Functionality

4.6

Verified

Reviewer

Non-Profit Organization Management

2-10 employees

Used daily for less than 2 years

Review source

Reviewed April 2019

A unified system that delights both internal and external users

Overall, a great experience. The team at Foundant is very responsive and the software is easy to use.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Unified solution, clean & simple interface, the dev team is very open to suggestions and using IdeaLab, users can submit and vote on desired features/functionality. Tech support and service is phenomenal. Going from a non-unified system to a unified system has been like night and day. Being able to offer our Fund Advisors an online portal where they have 24x7 access in a clean site has been a long-awaited feature for us.

Cons:

That we didn't have it implemented sooner. It has saved so much staff time.

Vendor Response

Thank you for your review! This will be greatly beneficial to others who are exploring community foundation solutions .

Replied April 2019

Laura P.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used daily for more than 2 years

Reviewed October 2023

Real Time Money Management for Nonprofits

I love that it integrates so well with the GLM and the SLM (Grant and Scholarship Management platforms) and that our accountant can send us the data reports we need instantaneously.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love all the data you can accumulate and process in Csuite. The reports are easy to create, they look nice and they are accurate. You can rely on them for new donors, investors and auditors.

Cons:

That they use Stripe as a processor. It is hard to get reports out of and takes a larger fee than our other processor.

Reasons for choosing CommunitySuite

Ease of accountability, ease of conversion, ease of payments.

Reasons for switching to CommunitySuite

FIMS had the worst reporting (to Notepad) and produced unreliable data

Vendor Response

Thank you for the review Laura! We are happy to hear that you are benefiting from CSuite's reporting features!

Replied October 2023

Hank D.

Non-Profit Organization Management

2-10 employees

Used daily for more than 2 years

Review source

Reviewed July 2018

It's a frustrating system that is missing so much compared to other options.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is cloud-based. Unlimited Users. The accounting system seems to work, though I am not an accountant so who knows.

Cons:

Donation pages are not customizable or user-friendly. There is no way to track the source of donations (even though the description says donation tracking). If you want to track ROI on your website, ads or communications, you can't. There's no integration with ANY other software(other than Stripe). They do not verify users by email address, so you constantly have to be on top of duplicate accounts from donations. The ticketing system is barebones and difficult to set up. There's no custom reporting.

Aaron B.

Verified reviewer

Non-Profit Organization Management

11-50 employees

Used daily for less than 6 months

Review source

Reviewed February 2020

Finally, A Modern Software Solution Catering Specifically to Community Foundation Needs!

We have what I would call "a beautiful relationship". Not only do we know our team at Foundant, we like them and enjoy hanging out with them. They are constantly seeking ways to improve their product and provide the best customer experience possible. They do that by seeking to better understand the way we function and anticipating industry trends. Additionally, they have made allowances for direct buy-in/investment from a number of community foundations, thus insuring that the company and the company's interests will remain true to community foundations for years to come. No other software provider in our field has taken that step so far as I am aware of.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

There are three things I like most about this software: 1) It is designed specifically for use by community foundations - they get "it"! 2) The customer service. Second to none. Responsive. Knowledgeable. Experienced. Resourceful. Caring. Oh, and they are a heckuva a lot of fun, too! 3) Migration. Rarely is the term "easy" used in close quarters with discussions of transitioning from one core software package to another. However, the good folks at Foundant specialize in this process. In fact, it may be the only company out there that has customers who consistently use the term "flawless" when describing their data migration (at least from FIMS to C-Suite). Basically, Foundant has built itself upon the idea that community foundations are their niche market. Make that "only market". Community foundations (CF's) are their only customers. What's more, a large portion of their staff have past personal work experience either with CF's or with the former industry-specific software, FIMS, from which the majority of community foundations have or are in-process of migrating from.

Cons:

There is no perfect solution (yet) for community foundations. While Foundant comes fairly close by providing a ready-made solution, it is not as customizable as our particular organization would prefer. While it appears to be able to handle all of our required needs, we will be employing a few work-arounds and changes to our processes to make it fit those needs. Ideally, a software solution would allow the client to change the program to suit its workflow. Not exactly so with C-Suite. That said, it is a HUGE improvement in terms of integration and report generation over FIMS. It also increases functionality at least 10 fold. Not looking to purchase an additional CRM solution (cough...Salesforce...Raisers Edge...cough)? C-Suite is still a huge upgrade over FIMS.

Reasons for choosing CommunitySuite

Our pre-requisites included accommodation for all of our essential accounting functions. But, following that, customer service and price.

Reasons for switching to CommunitySuite

FIMS no longer fits the growing needs of our community foundation. However, the customer service is virtually non-existent (thank you, Blackbaud). Additionally, our donor portal software provider is closing its doors mid-2020.

Vendor Response

Aaron, thank you for taking the time to share your experience. Your feedback is so helpful for others looking to understand our company and for us to continue improving our processes. As always, please let us know if we can help in any other way.

Replied February 2020

Dori W.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used daily for more than 2 years

Review source

Reviewed February 2022

Hello Foundant Goodbye FIMS

Our overall experience has been nothing but positive. The employees at CommunitySuite are smart problem solvers and with this software, we have been able to grow over 200%. Our efforts now go into donors and grantees instead of spreadsheets.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Foundant is very flexible. We have several users with different levels of computer knowledge all can navigate in Foundant. The training is great and the programmers are always looking to make the software more user-friendly. The time we save using this software allows us to spend more time in donor and community development.

Cons:

There is not much that I don't like about Foundant. The only thing is new releases and it's really not a negative. It's just that so many good things get implemented that I don't always keep up.

Reasons for choosing CommunitySuite

Pricing, user-friendly, and support

Reasons for switching to CommunitySuite

FIMS had gone up in price and was very laborious.

Vendor Response

Thank you for your review, Dori! We are happy to know that CommunitySuite training was helpful for you and the software allows you to engage more with donor and community development!

Replied February 2022

Alicia C.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used daily for less than 2 years

Review source

Reviewed February 2021

CommunitySuite is a lifesaver

Before migrating to CommunitySuite, my organization had to use two separate solutions - a fund accounting software and a CRM software - and staff had to duplicate work to get data out of and in to each system. The fund accounting software was antiquated and not user friendly, and the CRM software was great for donor management but terrible for accounting. Plus, the customer service was impersonal and not always helpful. CommunitySuite brings it all together in one package, which has streamlined our operations and allowed staff to spend more time on more productive tasks and projects. And, we feel like we personally know the folks at Foundant and can rely on them anytime for anything. We are planning to eventually purchase two other solutions that Foundant Technologies offers to have complete integration of our operations.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Fund accounting is unique even by accounting standards. Using other solutions that weren't made to do what we needed them to in order to cobble together our operations was a nightmare. CommunitySuite brings it all together in one easy-to-use solution that is constantly being improved - and they take customer feedback to heart when making improvements. Additionally, the personalized training and the absolutely stellar customer service Foundant Technologies provides, coupled with the opportunities to meet and work with their team one-on-one, makes purchasing CommunitySuite a no-brainer!

Cons:

CommunitySuite is great for fund accounting, but it's lacking a little on the CRM side. It works, but not as well as some other solutions (but those solutions don't have the robust fund accounting capabilities, which was the priority for my organization). However, Foundant Technologies is constantly working to make improvements on the CRM side, and I am confident that it will only get better and better!

Reasons for choosing CommunitySuite

It was pretty clear early on that no other solution could provide what CommunitySuite does, so to us there really was no choice!

Reasons for switching to CommunitySuite

FIMS was completely antiquated and not user-friendly (and was about to cease being supported), and Raiser's Edge could not provide us with the accounting solution we needed. And using two systems was inefficient and ineffective!

Vendor Response

Thank you for your review of CommunitySuite Alicia! We're glad you've enjoyed our solution and that you're happy with our continuous improvements.

Replied April 2021

Erin B.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used daily for more than 2 years

Reviewed October 2023

Great for Community Foundations

We have been very happy with our CommunitySuite Fund Accounting purchase. It has facilitated more donor and fundholder engagement. It has also allowed us to move in the direction of a less paper office environment.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The fund accounting features make it easy to track transactions, allocate investment income, and administer fees by fund. CommunitySuite Fund Accounting has the ability to create multiple allocation, fee, and cash management structures to meet the unique parameters of each fund.

Cons:

Features are constantly being improved based on user-feedback. These upgrades are often helpful in allowing more flexibility and efficiency in our processes. Sometimes the releases are not relevant to our foundation, and that's ok. Occasionally, releases cause more work - either learning a new process, or on rare occasions, feel like a step backwards in product development.

Reasons for choosing CommunitySuite

We were impressed by the features of the software and the responsiveness of the Foundant team.

Reasons for switching to CommunitySuite

We were looking for a system that allowed more user access, donor and fundholder portals, and more intergrated donor managment.

Vendor Response

Thank you for the review Erin! We are happy to hear that you are satisfied with CommunitySuite!

Replied October 2023

Eliese O.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used daily for more than 2 years

Reviewed October 2023

Almost 100% spot on

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

SO much functionality in profiles and profile maintenance make it a dream for creating donor and other profile lists, and linking people, organizations, and funds together. Fund profile also has such incredible detail and linking.The ability to drill down on figures is also wonderful.

Cons:

The only thing I miss from FIMS was the Columnar Fund Balance report. Seems like the auditors like that, and it's very difficult to reproduce in CSuite.

Reasons for choosing CommunitySuite

Easy transition; good value; great training and support.

Reasons for switching to CommunitySuite

Blackbaud was discontinuing FIMS. Since we were hosting it locally, we could continue to use it, but it was time to consider another product.

Vendor Response

Thank you for the review Eliese! We are happy to hear that you are satisfied with CommunitySuite!

Replied October 2023

Merrell B.

Verified reviewer

Philanthropy

2-10 employees

Used daily for more than 2 years

Review source

Reviewed February 2021

Purpose-built, incredible, responsive customer service make this an easy decision to buy

We needed a fully integrated suite without trying to cobble together multiple packages like QuickBooks and Salesforce. I have worked in ERP/Financial software for over 20 years with Tier 1 firms (BaaN, Infor) as an implementation consultant. NONE of these firms can touch CommunitySuite for responsiveness, rapid development of new features, ease of use and support. I have direct links at the VP Product level and feel that the corporate culture is first-rate. Community Suite (and the GLM module we also license) are growing with us and we look to adding SLM as well. Cannot imagine how we would have handled hundreds of business, nonprofit and individual grants during COVID-19 without this product and their team.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

CommunitySuite combines solid financials with good CRM/donor management and tightly integrated grant and scholarship management modules, if needed (extra cost). Extremely easy to implement and use. With excellent support from Customer Success Manager team, we were trained on key functionality and brought foundation from spreadsheets to state of the art systems in less than two months. That support has never waivered and after 2 years of use , they only keep getting better, with more features .

Cons:

Donor management and integration with third party payers (Stripe) may not be quite as robust as a standalone boutique module, but it is steadily getting more robust. Newly enhanced custom reporting tools are also filling a gap that existed two years ago.

Reasons for choosing CommunitySuite

Too complex, too costly. The team that ultimately selected CommunitySuite had first hand experience with Blackbaud in a large foundation and found it cumbersome and did not want to use it again.

Vendor Response

Thank you for the review, Merrell! We are glad to see that our support has remained consistent over the past two years and that you have enjoyed working with us.

Replied April 2021

Kathleen S.

Verified reviewer

Investment Management

Self-Employed

Used daily for more than 2 years

Reviewed October 2023

Promote transparency, ease of reporting, and accurate donation history with C-Suite

We shifted from Quick Books and many spreadsheets to C-Suite in 2015, and have never looked back. The transparency for fund managers and staff alike has been wonderful over the years.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Cloud based, ease of use, great integration of CRM with accounting and event management, and excellent history tracking for funds--C-Suite delivers.

Cons:

A recent change to no linked chart of accounts when making vendor payments and other entries is the sole annoying feature of this program.

Reasons for switching to CommunitySuite

Another community foundation insisted we make the change as soon as possible. We found a donor to pay the initial fee, and went for it. We have never regretted this decision.

Vendor Response

Thank you for the review Kathleen! We are happy to hear that you are satisfied with CommunitySuite!

Replied October 2023

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