CommunitySuite 2026: Benefits, Features & Pricing

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Pricing and Plans
Features
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User Reviews
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Overview

CommunitySuite

4.8

(38)

Pricing

Pricing available upon request

About CommunitySuite

CommunitySuite is a cloud-based non-profit management solution designed for small and midsize companies. Key features include fund accounting, a donor portal, online donation management, scholarship management and event management.

Accounting tools allow users to track assets, liabilities and accounts payable and receivable. The product also allows users to create and manage donor records, fund statements and grants. The online donation management module provides users with an online payment portal for fundraising activities. Users can also create ad hoc donor pages to support emergency fundraising.

The grant management module lets users design forms and workflows, manage reviews, send notifications and send transactions to the accounting system. It also features customer management, enabling users to create contact profiles, filter contacts and send targeted email campaigns. CommunitySuite also offers integration with GuideStar, Foundation Center and GreatNonprofits.

Perpetual licensing and monthly subscription pricing are available. Support is offered through email, phone and online chat.

CommunitySuite Screenshots

CommunitySuite Pricing and Plans

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Free Trial

Free Version

CommunitySuite Pricing

Pricing available upon request

No plan information available

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CommunitySuite Features

Popular features found in Fund Accounting
Accounts Payable
Accounts Receivable
Bank Reconciliation
Billing & Invoicing
Budgeting/Forecasting
Expense Tracking
Financial Reporting
Income & Balance Sheet
Partnership Accounting
Payroll Management
Real-Time Reporting
More features of CommunitySuite
Access Controls/Permissions
Ad hoc Reporting
API
Campaign Management
Campaign Planning
Cash Management
Check Printing
Compliance Management
Contact Management
Credit Card Processing
CRM
Customizable Branding
Customizable Fields
Customizable Reports
Customizable Templates
Data Import/Export
Donation Tracking
Donor Management
Electronic Payments
Email Management
Email Marketing
Email Templates
Event Management
Event Ticketing
Financial Analysis
Financial Management
For Nonprofits
Fund Management
General Ledger
Grant Management
Invoice Management
Mobile Access
Mobile Giving
Multi-Currency
Online Giving
Payment Processing
Personalization
Pledge Management
Real-Time Data
Receipt Management
Recurring Giving
Registration Management
Reporting/Analytics
Summary Reports
Third-Party Integrations

CommunitySuite Integrations

Stripe

Constant Contact

Mailchimp

CommunitySuite User Reviews

Overall Rating

4.8

Ratings Breakdown

89%

Secondary Ratings

Ease of Use

4.6

Value for money

4.6

Customer support

4.9

Functionality

4.6

Jean V.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used daily for less than 2 years

Review source

Reviewed February 2022

Worth the switch!

Our overall experience has been extremely positive and I would not hesitate to recommend the software.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

The best part of this software is it replaced the need for us to triple enter data! I also have to say the team that assisted us with migration and training were fantastic!! As well, the support they offer after implementation and their online help database has made this move so worth the hard work we had to put in to get where we are today.

Cons:

The implementation and training process I found very challenging and there were days I thought I would never get it. However, their constant support and the extra training we arranged for to make sure we had the processes down right, made it all worth it in the end.

Reasons for switching to CommunitySuite

We made the switch because from the very beginning Income Manager did not get the job done and the support and training was extremely bad.

Vendor Response

Thank you for your review, Jean! We are happy to know that the CommunitySuite software has made it easier for you to enter data and our online database has been a helpful tool.

Replied February 2022

Tye S.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used daily for more than 2 years

Reviewed October 2023

Community Foundation recommendation

Overall, we have had a terrific experience with this software and have no regrets at our organization for making the switch back in 2021.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The feature that our organization liked the most was the ease of use for the software. We apprecaite having the sandbox feature to "test" before submitting in the live system.

Cons:

The feature that our organization likes the least would be the balance swap process. Still needing further understanding of this process.

Reasons for switching to CommunitySuite

Efficiencies and support.

Vendor Response

Thank you for the review Tye! We are so happy to hear that you are satisfied with CommunitySuite!

Replied October 2023

Madeline R.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used weekly for less than 2 years

Reviewed October 2023

Interacting with CommunitySuite Fund Accounting

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It was easy but challenging at the same time, navigating is pretty easy but functionality are challenging. Everything was not shown during the implementation and hard to discuss if was the first time use.

Cons:

Some of the functions could be explained better and for a non profit organization in ways to utilize the application to benefit staff for an easy workflow. Our processes are implementing new ways to use CommunitySuite Fund Accounting.

Reasons for switching to CommunitySuite

FIMS was outdated and needed a more robus application to work through our processes with precision and user friendly functionality to get the job done.

Vendor Response

Thank you for the review Madeline!

Replied October 2023

Sherri R.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used daily for more than 2 years

Reviewed October 2023

CommunitySuite is Perfect for Community Foundations

I am very happy with CommunitySuite. I'm a professional accountant and have worked in nonprofit accounting for 22 years. This is BY FAR the best software for fund accounting, tracking and reporting to donors and other stakeholders.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This software is exactly what we need to track our funds, donors, and operations. Tech support is always quick to respond and willing to work through problems to help us learn.

Cons:

The only thing I would add that would make it 100 for me as the accountant/CFO would be a payroll module.

Reasons for choosing CommunitySuite

We had seen two demos prior to 2017, but Foundant wasn't quite ready to handle our needs. We were pleased to see they continued to develop the product further until it was perfect for us.

Reasons for switching to CommunitySuite

Blackbaud announced in 2017 that they were going to stop all support for FIMS. At that point we were already looking for a replacement for FIMS, but the announcement shifted that search into high gear.

Vendor Response

Thank you for the review Sherri! We are so happy to hear that you are satisfied with CommunitySuite's fund accounting!

Replied October 2023

Alexis W.

Verified reviewer

Non-Profit Organization Management

11-50 employees

Used daily for more than 2 years

Reviewed October 2023

CCCF-Csuite

I like how community suite has a help page, tutorials, constant updates, and how they take suggestions from its consumers in order to better their platform. I'd rate my overall experience a 10 compared to the last software we used to use.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love how we can use one platform to manage funds, donations, grants, and scholarships.

Cons:

A feature I would like to be incorporated is to be able to send payment confirmation emails for electronic/ach (like we do for grant payments) for the voucher payments. We have to manually send these emails currently.

Vendor Response

Thank you for the review Alexis! We are happy to hear that you find our support hub and tutorials helpful!

Replied October 2023

Courtney R.

Verified reviewer

Accounting

2-10 employees

Used daily for more than 2 years

Review source

Reviewed February 2022

Community Suite Lite for the Win!

Overall it has been a great experience and we are very satisfied. There is not another vendor on the market right now that we could consider!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This software is intuitive. I came into my role with zero training. Our foundation was in the process of switching from FIMS to Foundant. I am so grateful they decided to make this change. I had to do very little work in FIMS before we were up in running in Foundant. With no one to help me, FIMS was so hard to navigate and understand. I immediately felt comfortable in Foundant and through their available online trainings easily taught myself the program.

Cons:

My one complaint with the program is financial statements. They are great within the software, but when it comes to preparing reports for donors or board meetings I have not found a style I like. I have made my own in Excel for the time being. It's not that they do not have the capability to do reports; it's the look of them that I do not like.

Vendor Response

Thank you for your review, Courtney! We are happy to know that the CommunitySuite training videos were helpful for you!

Replied February 2022

Bill A.

Verified reviewer

Non-Profit Organization Management

11-50 employees

Used daily for more than 2 years

Review source

Reviewed March 2021

Community Suite Software

Overall, our transition to Community Suite created informational transparency in the organization resulting in increased efficiency.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The product is intuitive and comprehensive. My entire organization can use the same platform for grantmaking, accounting and customer relationship management. The accounting software allows for easy reporting and analysis. What I truly like best, and what separates Community Suite from other software products I have used, is the Customer Service. Their team walked us through implementation and provides both technical and real world help in a timely manner. And, Community Suite is constantly working on upgrades, some suggested by users, that make it a real world tool for success.

Cons:

An area for improvement, which is being mitigated by Community Suite's communication that changes are in process, would be in traditional financial reporting i.e., having a financial report that looks like financial statements. Such reports can be made currently but they lose some of the functionality that makes Community Suite so powerful. To be clear, all the information is available but I find myself using Excel more than I would like. I expect that these concerns to be addressed in the next few quarters.

Reasons for switching to CommunitySuite

I was not involved in the decision but I am told that the prior product was dated with decreasing customer support.

Vendor Response

Thank you for your review of ComunitySuite Bill! We are happy to see that your entire organization can use the same platform for grantmaking, accounting, and customer relationship management. We're also glad to see you're happy with Foundant's constant upgrades!

Replied April 2021

Kristie A.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used daily for more than 2 years

Reviewed October 2023

It has been a real improvement

It has been a welcome addition to the operation of our Foundation and we really can't imagine life without it now!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The fact that everything transfers over seemlessly from other CSuite platforms (GLM and SLM) to CSuite for payments and profiles. It makes everything so much more simpler.

Cons:

It did take a bit of set-up time, but that has paid off ten-fold with the ease of operating.

Reasons for switching to CommunitySuite

Needed an updated platform.

Vendor Response

Thank you for the review Kristie! We are happy to hear that you are satisfied with CommunitySuite!

Replied October 2023

Debbie C.

Verified reviewer

Philanthropy

2-10 employees

Used daily for less than 2 years

Review source

Reviewed February 2019

CommunitySuite provides platform to grow our foundation

CommunitySuite allowed our Community Foundation to fully automate our operations relatively early in our growth as a Community Foundation with very limited resources. It set the stage for the rapid growth that we've experienced and was definitely worth the investment.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

CommunitySuite provides an integrated platform to run our Community Foundation at a price that is affordable for even a very small Community Foundation. The support and training provided through the implementation process made it possible to implement the software with very limited staff. Once implemented, the simplified fund accounting process made it possible to offer more options to our donors, including the introduction of non-endowed funds and multiple investment portfolios. These increased options have helped us to more than double the size of our foundation in less than two years. We could not have accomplished what we have without CommunitySuite.

Cons:

The campaign process is my least favorite part of the software. While it is nice to have an integrated system to manage events, mailing lists, etc., those who are accustomed to using dedicated event management systems may find the features somewhat limited. It works fine, just without a lot of bells and whistles. Since we generally don't need bells and whistles, and we appreciate the integrated aspects of campaigns, we happily use the features provided. It is simply an area that has room for improvement.

Vendor Response

Thank you for taking the time to share your thoughts about CommunitySuite, Debbie! We appreciate your feedback and thorough review that will help other community foundations researching solutions to support their organization.

Replied March 2019

Vonda C.

Verified reviewer

Non-Profit Organization Management

11-50 employees

Used daily for more than 2 years

Reviewed October 2023

Fund Accounting Software That Works!

The software and the Foundant support team has helped streamline our processes and increased productivity. The fear of changing accounting software was quickly eliminated by a wonderful team that helped every step of the way.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

CommunitySuite is user friendly and intuitive. The initial struggle of learning to do customized reports ended with a powerful feature to get the information I need. Customer service has been outstanding throughout our time with Foundant as a whole. The Sandbox feature where you can practice with real information and try new processes/ideas has been invaluable.

Cons:

The summary pages are not organized in a way that is useful for me. Some of the date features are a struggle for our controller because they are not the way we process.

Reasons for choosing CommunitySuite

We were already using Foundant's grant lifecycle manager and scholarship lifecycle manager.

Reasons for switching to CommunitySuite

FIMS was purchased by Blackbaud.

Vendor Response

Thank you for the review Vonda! We are so happy to hear that CommunitySuite has increased the productivity of your team!

Replied October 2023

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