FirstLight Enterprise Edition 2026: Benefits, Features & Pricing

It was an excellent experience with FirstLight. The testing and setup were a dream, very easy. From an internal perspective, you do need to have your competitive and market intel sources and names well documented, so it forces you to get all of that organized. The meetings with the vendor's staff really helped me visualize the best approach to organizing my dashboards for my users' needs. AND my internal company users are SO EXCITED about what I have there. That is like proof of success. And they have already asked me to ADD new dashboards and content, so that is like the cherry on top. And the AI and the automatic tagging is fantastic.

FirstLight is truly a competitive advantage for our team. It is an integral tool we use every day whether it's to keep informed or to assist in analysis and help disseminate insight to key decisionmakers.

We needed our users to have a better user experience with the platform than we had previously been getting with our original vendor and FirstLight was such a step up for us in many ways. From the platform system itself and what it offers in terms of technology, it far exceeded what we had been using. The technology behind FirstLight allows us to proactively keep our users updated on new content each day and is built in such an intuitive, easy to use format. We saw our NPS increase from 47 to 60 in the last 2 years. The FirstLight team has also worked closely with us to customize a project tracking system that allows our team to track all our projects and includes a survey process to track satisfaction among our stakeholders. They also have worked closely with us to build out extensive metrics/auditing within our platform to help us better understand usage and where we can continue to make changes and improvements. Our site is so heavily customized there is a lot I could say here, but in general we have found the FirstLight platform to work seamlessly for us in every way possible - and we have asked for a lot!

I have witnessed the evolution of the FirstLight intelligence platform over the past three years and the [SENSITIVE CONTENT] team has consistently demonstrated a commitment to customer service and continuous product improvements. The [SENSITIVE CONTENT] team has responded to our requests and information needs by adding the ability to collect from new sources, adjusting permission settings to ensure responsible information sharing of more sensitive information, and new analytics capabilities to facilitate our competitive analysis. I highly recommend FirstLight and the [SENSITIVE CONTENT] team.

Problem/Challenge: Across our global company, we struggled with data overload and information stored in disparate locations (email, SharePoint, SF.com, etc.), and we lacked the ability to pull it together in a useful, actionable format. Plus, we often had to log-in to multiple systems, taking up precious time searching for usernames and passwords. Impact of implementation: - Productivity estimated to have increased by 20% through automation.- Cost savings: access to some paid databases; no redundancies in reports; and save hugely in time and effort savings- Dozens of opportunities, innovations, leads and gaps uncovered that would not be found with manual methods