Germain UX 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Germain UX

4.8

(129)

Pricing

Starting at $460.00 one time

About Germain UX

Custom Platform to increase Adoption, Conversion and Retention, at a fraction of the cost.

Germain UX helps Monitor, Analyze, Improve and be Alerted on issues that affect User Experience, 24x7, real-time.

Strong features (all customizable): Real User Session Video Recording/Replay, User Behavior Insights, Process Monitoring/Insights and Technology Monitoring/Insights, Proactive Issue Detection (via synthetic and prediction), Automatic Issue Resolution (via automation) and Alerting.

Germain UX Screenshots

Germain UX Pricing and Plans

Starting price: $460.00 one time

Free Trial

Free Version

Starter

$460.00

usage based, one time

Plan includes:

Automation
Business Process Monitoring
Code Profiling for Almost Every Language
Plugins for All Major Platforms
Predictive Analytics
Real UX Monitoring
Technology Monitoring
Website Monitoring

Silver

Pricing available upon request

Plan includes:

Automation
Business Process Monitoring
Code Profiling for Almost Every Language
Plugins for All Major Platforms
Predictive Analytics
Real UX Monitoring
Technology Monitoring
Website Monitoring

Unlimited

$11,995.00

flat rate, per month

Plan includes:

Automation
Business Process Monitoring
Code Profiling for Almost Every Language
Plugins for All Major Platforms
Predictive Analytics
Real UX Monitoring
Technology Monitoring
Website Monitoring

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Germain UX Features

Popular features found in Web Analytics
Campaign Management
Goal Setting/Tracking
Heatmaps
Keyword Tracking
Pageview Tracking
Referral Tracking
Site Search Tracking
Time on Site Tracking
User Interaction Tracking
Web Traffic Reporting
More features of Germain UX
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Ad hoc Query
Ad hoc Reporting
Alerts/Escalation
Alerts/Notifications
Anomaly Detection
API
Application-Level Analysis
Application Management
Audit Management
Audit Trail
Automated Discovery
Availability Testing
Bandwidth Monitoring
Baseline Manager
Behavior Tracking
Benchmarking
Bottleneck Identification
Campaign Analytics
Capacity Management
Capacity Planning
Charting
Chat/Messaging
Collaboration Tools
Compliance Management
Configurable Alerts
Configuration Management
Container Monitoring
Conversion Rate Optimization
Conversion Tracking
Customer Journey Mapping
Customer Segmentation
Customizable Branding
Customizable Dashboard
Customizable Reports
Customizable Templates
Dashboard
Dashboard Creation
Database Monitoring
Data Connectors
Data Extraction
Data Import/Export
Data Mapping
Data Storage Management
Data Synchronization
Data Transformation
Data Visualization
Dependency Tracking
Diagnostic Tools
Drag & Drop
Email Alerts
Engagement Tracking
Event Logs
Financial Reporting
Forecasting
For Websites
FTP Monitoring
Funnel Analysis
Historical Trend Analysis
Incident Management
IP Address Monitoring
Issue Management
Issue Tracking
Key Performance Indicators
Mail Server Monitoring
Maintenance Scheduling
Marketing Reports
Metadata Management
Mobile Access
Mobile Alerts
Monitoring
Multi-Location Monitoring
Multiple Data Sources
Multiple Site Management
Multiple User Accounts
Multitenancy
Network Analysis
Network Resource Management
OLAP
Performance Management
Performance Metrics
Performance Monitoring
Predictive Analytics
Prioritization
Profitability Analysis
Publishing/Sharing
Query Analysis
Real-Time Analytics
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Reporting
Real-Time Updates
Remote Monitoring & Management
Reporting/Analytics
Reporting & Statistics
Resource Management
Resource Optimization
Risk Alerts
Role-Based Permissions
Root Cause Analysis
Sales Reports
Sales Trend Analysis
Scheduled/Automated Reports
Scheduled Testing
Scorecards
Screen Activity Recording
Search/Filter
Secure Data Storage
Self Service Data Preparation
Server Monitoring
Service Level Agreement (SLA) Management
Simple Network Management Protocol (SNMP)
Single Sign On
Social Media Integration
SSL Monitoring
SSL Security
Status Tracking
Summary Reports
Surveys & Feedback
Third-Party Integrations
Threshold Alerts
Transaction Monitoring
Trend Analysis
Trend/Problem Indicators
Troubleshooting
Uptime Reporting
User Management
Visitor Tracking
Visual Analytics
Visualization
Website Analytics
Widgets
Workflow Management

Germain UX Integrations

Vue.ai

ServiceNow

Salesforce Starter

Angular

Microsoft Azure

Siebel CRM

See all 10 integrations

Germain UX User Reviews

Overall Rating

4.8

Ratings Breakdown

84%

15%

Secondary Ratings

Ease of Use

4.6

Value for money

4.8

Customer support

4.8

Functionality

4.8

Kasam P.

Verified reviewer

Computer Software

Self-Employed

Used weekly for more than 2 years

Review source

Reviewed September 2021

Germain apm great tools for monitoring your site

i have great experience in germain APM tools

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

German apm user session tracking functionality very useful, i also like features Analytics, Alerts and performance. Integration was so easy in any website.

Cons:

Sometimes forget password option on login page is not working properly also for new user it is very difficult to understand apm tools all functionality so we need proper documentation of all functionality.

Manish S.

Verified reviewer

Computer Software

51-200 employees

Used weekly for less than 2 years

Review source

Reviewed June 2020

Good Monitoring tool

Easy to use and the analysis also provide diffrent dimensions which we never used

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Last Year we started using Germain for monitoring our Salesforce SAML applications and now we are extending its support to analyze/automate other Oracle applications. We have used many performance monitoring software earlier however Germain is easy to use, can be used by a wide range of our internal departments & provide option to review the code-base for optimal outputs. The best part is it provide a RCA for issue too, be it the code, network and a insight into database. We were trying to create a complex report for the new accounts created by our sales partner(Individual/Team wise) with respect to Date, Geography, Sales Theater, Revenue and Agreement time and we were able to integrate all in the Dashboard which gave us a holistic view of our sales and we use the report weekly to boost performance.

Cons:

The only cons I can see is that the reports can be a little more user friendly(However all features are available if you do a detailed search) and eye catchy in terms of visibility like colour & chart types

Vendor Response

Thanks Manish

Replied July 2020

Mohammad W.

Verified reviewer

Information Technology and Services

Self-Employed

Used other for less than 6 months

Review source

Reviewed June 2020

Awesome Product

The UI of the product is little hard to understand for new customers. Sometimes login system takes too much time to response.

Ratings Breakdown

Ease of use

Functionality

Pros:

Germain APM have many features. User session tracking feature one of them. It's very advance tracking system that track user's every event in in his application. I like the feature.

Cons:

It is a very useful product. I used their user session tracking system and it works great. It can help people to get analytics of the user session events in the application.

Vendor Response

Hi Mohammad, thanks so much!

Replied July 2020

Eugene P.

Verified reviewer

Internet

201-500 employees

Used weekly for less than 12 months

Review source

Reviewed June 2020

usage experience for 6m+ period and its impact on the product

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Step-by-step instruction for the setup is clear, it goes smooth and easy. Great documentation and support. Specifically per our project needs our techops/dops team was able to setup monitoring Java app with germain APM very quickly (CPU and memory usage and HTTP requests (inbound and outbound)), and after that we were able to improve performance of the application drastically for the timeline of last 4 sprints. Also error rate have enormously decreased after fixing some crucial bugs (that been reported by APM). Currently setting up monitoring for (native) Android app. Experience with Germain APM is outstanding. Pricing is reasonable. Definitely recommend it to use. This is a perfect fit for startups and mid-size projects.

Cons:

Documentation is a bit outdated in some places, e.g https://germainapm.atlassian.net/wiki/spaces/germainAPM/pages/99221657/User+Automation+Testing+using+Selenium . But QA automation team was able to resolved all the technical clarification with support.

Reasons for choosing Germain UX

Features, functionality, support, value for its price.

Vendor Response

Thanks for your review Eugene. We are in the process of updating our doc so it reflect the new release we have spent 14 months building! :)

Replied June 2020

Alexandre C.

Verified reviewer

Real Estate

51-200 employees

Used daily for less than 12 months

Review source

Reviewed June 2020

Complete Tool for IT

Server and Network Infrastructure monitoring.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Germainapm is a complete tool that an IT of every organization really needed. It will help IT infrastructure both front and back to run smoothly and to prevent breakdown. Using this software is a huge advantage, it will save employee time and company profit. The software interface and functionality are well detailed. What I like most in GermainAPM are the complete data sources for both hardware and software. The ability to analyze user experience and business processes is amazing.

Cons:

The wizard in deploying new task like monitoring is a little bit confusing for a new user, however still it can be learn easily.

Vendor Response

Thanks for your review Alexandre. We are working on enhancing the ux of our config wizards so a non-it person can easily use them. We are looking at having this ready by end of 2020. thanks again

Replied June 2020

Adailton S.

Verified reviewer

Information Technology and Services

Self-Employed

Used daily for free trial

Review source

Reviewed June 2020

A Swiss army knife

the tool allowed, in just one place, to keep the development, test management, and monitoring of the created / tested elements

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I found a powerful tool, very complete because it has several resources in one place For those looking to manage their applications, this Swiss army knife comes to improve the performance of your team and will add a lot to your production. I still haven't seen anything like it. You can monitor how many times the page is accessed, how many clicks each button has received and generate a complete quantity report and performance, which you can use for your management team or your devteam. Automate your tests and repeat as many times as necessary to ensure quality in your application. Manage consumption of your APIs, both GET and POST Analyze KPIs and user experience through the Analytics menu. But if you don't have a lot of knowledge, Wizards can easily guide you and make your life easier.

Cons:

The aplication doesn had a kind of log of changes, but it send you a e-mail when something happens

Vendor Response

Thanks you Silva. In our latest available release, we do have log changes monitoring capability and audit trail for any configuration changes that are made..let me know if you need to discuss this.

Replied June 2020

talal a.

Verified reviewer

Computer Software

2-10 employees

Used daily for free trial

Review source

Reviewed June 2020

Germain APM Found very Useful solution for my enterprise

actually the best thing is we can get all the things in one place without paying extra charges and Germain APM is very useful in this pandemic because I can schedule meetings with my team easily, overall helpful when we experience any issue for my products

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Germain APM found a powerful tool, easy to use and get all the resources that need for my enterprise, the features are liked most, we can do the testing, automation, monitoring, and get analytics at one place, apart from these things we can schedule meetings which is a very helpful feature for me in these days to collaborate with my team . Germain APM fulfills me all business needs. we get better quality in cheap price which is a good thing for any consumer

Cons:

UI seems to be outdated need to improve and must-have mobile apps for both android and ios

Vendor Response

Thank you so much Talal. We do have a UI look-and-feel revamp project (that is now possible since we just released a brand new UI using the best JS framework on the market in 2020). We have a mobile app for monitoring/troubleshooting of android mobile device and apps, and yes we need to provide IOS. Our new UI is built with a mobile-friendly JS framework so most users are going that way..but we are looking at building a mobile app as well. thanks again :)

Replied June 2020

Evgeni D.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for less than 12 months

Review source

Reviewed June 2020

germain APM

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I've been using germain APM for quite some time now. It is giving me very clear insights on the performance of my applications. It is very easy to use and navigate, even for non-experienced users. It has great collections of wizards that can help you with the monitoring and automation of your system. I also love that there is a Chrome extension now, for monitoring and debugging my JS code.

Cons:

The only drawback is the large list of KPIs and SLAs that I have to scroll through to find the one I need, but I can live with that.

Vendor Response

Thanks for your feedback Evgeni. Note there is a free-text search at the top of the screen for you to find KPI and SLA so you don't have to scrolldown.

Replied June 2020

Ian B.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for free trial

Review source

Reviewed June 2020

Very convenient and gets the job done

Great experience, saved us a lot of time and effort on resolving issues in our applications. It helped us focus on scaling our business.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Setting up and configuring Germain APM is very straightforward, their documentation clearly specified what needs to be done. We really liked the convenience and their fair pricing. Their User Replay feature is great, it helped us save a lot of time on testing and figuring out the main cause of user-related issues. Germain APM has a lot of options for monitoring and analytics which can be used on almost any type of online business. We run a couple of web and mobile applications and mainly use their platform to enhance user experience and root out issues, their automated application code performance review is a bonus. Considering that they have a wide range of application support, we never felt that our choices were limited.

Cons:

Although they have phone and email, it would be good to have a live chat option for support.

Vendor Response

Thanks Ian. We will be having a chat support option by 8/30/20! :)

Replied July 2020

Roman K.

Verified reviewer

Information Technology and Services

11-50 employees

Used daily for free trial

Review source

Reviewed June 2020

Great monitoring tool with lots of integrations for different services

Ratings Breakdown

Ease of use

Functionality

Pros:

What I liked: 1. Integrations with lots of common tools 2. Different customization for monitoring configurations (like setting up hosts, HTTP Actions, etc.) 3. Documentation is awesome and really helpful. Very detailed steps (checked through the documentation for JS, VueJS, and Java)

Cons:

What I didn't like: Although the application is very solid with a lot of features it also has a number of bugs. Sometimes I face performance might be better, especially during search or switching between steps while configuring something. Also, I am unable to login now after I changed my password with either old or new password. When I tried to log in using Google, it returned me back with a message I have to log in with email & password since I did signup in such way.

Vendor Response

Thank you for this great feedback Roman and sorry for the trouble. The environment you used has an older version of germainAPM and is smaller (in hardware size and speed) than our more recent cloud instances, yet we will fix that for your instances and similar ones.

Replied July 2020

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