Germain UX 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Germain UX

4.8

(129)

Pricing

Starting at $460.00 one time

About Germain UX

Custom Platform to increase Adoption, Conversion and Retention, at a fraction of the cost.

Germain UX helps Monitor, Analyze, Improve and be Alerted on issues that affect User Experience, 24x7, real-time.

Strong features (all customizable): Real User Session Video Recording/Replay, User Behavior Insights, Process Monitoring/Insights and Technology Monitoring/Insights, Proactive Issue Detection (via synthetic and prediction), Automatic Issue Resolution (via automation) and Alerting.

Germain UX Screenshots

Germain UX Pricing and Plans

Starting price: $460.00 one time

Free Trial

Free Version

Starter

$460.00

usage based, one time

Plan includes:

Automation
Business Process Monitoring
Code Profiling for Almost Every Language
Plugins for All Major Platforms
Predictive Analytics
Real UX Monitoring
Technology Monitoring
Website Monitoring

Silver

Pricing available upon request

Plan includes:

Automation
Business Process Monitoring
Code Profiling for Almost Every Language
Plugins for All Major Platforms
Predictive Analytics
Real UX Monitoring
Technology Monitoring
Website Monitoring

Unlimited

$11,995.00

flat rate, per month

Plan includes:

Automation
Business Process Monitoring
Code Profiling for Almost Every Language
Plugins for All Major Platforms
Predictive Analytics
Real UX Monitoring
Technology Monitoring
Website Monitoring

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Germain UX Features

Popular features found in Web Analytics
Campaign Management
Goal Setting/Tracking
Heatmaps
Keyword Tracking
Pageview Tracking
Referral Tracking
Site Search Tracking
Time on Site Tracking
User Interaction Tracking
Web Traffic Reporting
More features of Germain UX
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Ad hoc Query
Ad hoc Reporting
Alerts/Escalation
Alerts/Notifications
Anomaly Detection
API
Application-Level Analysis
Application Management
Audit Management
Audit Trail
Automated Discovery
Availability Testing
Bandwidth Monitoring
Baseline Manager
Behavior Tracking
Benchmarking
Bottleneck Identification
Campaign Analytics
Capacity Management
Capacity Planning
Charting
Chat/Messaging
Collaboration Tools
Compliance Management
Configurable Alerts
Configuration Management
Container Monitoring
Conversion Rate Optimization
Conversion Tracking
Customer Journey Mapping
Customer Segmentation
Customizable Branding
Customizable Dashboard
Customizable Reports
Customizable Templates
Dashboard
Dashboard Creation
Database Monitoring
Data Connectors
Data Extraction
Data Import/Export
Data Mapping
Data Storage Management
Data Synchronization
Data Transformation
Data Visualization
Dependency Tracking
Diagnostic Tools
Drag & Drop
Email Alerts
Engagement Tracking
Event Logs
Financial Reporting
Forecasting
For Websites
FTP Monitoring
Funnel Analysis
Historical Trend Analysis
Incident Management
IP Address Monitoring
Issue Management
Issue Tracking
Key Performance Indicators
Mail Server Monitoring
Maintenance Scheduling
Marketing Reports
Metadata Management
Mobile Access
Mobile Alerts
Monitoring
Multi-Location Monitoring
Multiple Data Sources
Multiple Site Management
Multiple User Accounts
Multitenancy
Network Analysis
Network Resource Management
OLAP
Performance Management
Performance Metrics
Performance Monitoring
Predictive Analytics
Prioritization
Profitability Analysis
Publishing/Sharing
Query Analysis
Real-Time Analytics
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Reporting
Real-Time Updates
Remote Monitoring & Management
Reporting/Analytics
Reporting & Statistics
Resource Management
Resource Optimization
Risk Alerts
Role-Based Permissions
Root Cause Analysis
Sales Reports
Sales Trend Analysis
Scheduled/Automated Reports
Scheduled Testing
Scorecards
Screen Activity Recording
Search/Filter
Secure Data Storage
Self Service Data Preparation
Server Monitoring
Service Level Agreement (SLA) Management
Simple Network Management Protocol (SNMP)
Single Sign On
Social Media Integration
SSL Monitoring
SSL Security
Status Tracking
Summary Reports
Surveys & Feedback
Third-Party Integrations
Threshold Alerts
Transaction Monitoring
Trend Analysis
Trend/Problem Indicators
Troubleshooting
Uptime Reporting
User Management
Visitor Tracking
Visual Analytics
Visualization
Website Analytics
Widgets
Workflow Management

Germain UX Integrations

Vue.ai

ServiceNow

Salesforce Starter

Angular

Microsoft Azure

Siebel CRM

See all 10 integrations

Germain UX User Reviews

Overall Rating

4.8

Ratings Breakdown

84%

15%

Secondary Ratings

Ease of Use

4.6

Value for money

4.8

Customer support

4.8

Functionality

4.8

Sachin G.

Verified reviewer

Computer Software

11-50 employees

Used daily for less than 6 months

Review source

Reviewed June 2020

Best ever APM found till yet

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I have been using new relic APM since time but I got something that has more that we want in Germain APM. The best thing is that it is supporting many frameworks/databases/features. Also, easy user management is there in Germain APM. so you can share it with your team which you want. I got a very useful feature with a browser and a real user experience. So based on it I will design my site. Indeed, SSH/alerts and click automation is adding beauty with this software.

Cons:

If they can improve better UI(design) then it will be more understandable with my team.

Reasons for choosing Germain UX

I need some of the functionality for alerts and all and I found easily within this and indeed it is giving good monitoring that I was using in new relic

Reasons for switching to Germain UX

I got more features on this software and easily added in my sites

Vendor Response

Thank you Sachin. We are working on improving our UI (much easier as this UI is new/built with one of the greatest js framework) stay tune! :)

Replied July 2020

Verified

Reviewer

Education Management

51-200 employees

Used daily for free trial

Review source

Reviewed June 2020

Germain APM Cloud Application

Dashboard UI is easy to use and configurable. Its really use to lookup what happen on weekly basis. Scheduler functionality available in automation help us to save more money instead of running cronjob. After trial period usage, i got confidence to use this system for my future projects.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Angular and React applications traffic can be easily monitored with embed javascript from Germainapm.I like the way its integrated out of box.Automation is very simple and useful for triggering our cpu usage details, this help us to reduce our downtime, thanks to germainapm for this Automation.Existing SMS and Email Alert Template give us more flexibility and possiblity to use.

Cons:

Adding a wizard for python app will make it easier to "monitor" a python application.

Reasons for choosing Germain UX

I have seen some additional features will exactly fit for our requirement and its easy to integrate with existing our own system.

Vendor Response

thank you. Python wizard will be there shortly.

Replied June 2020

Neha G.

Verified reviewer

Information Technology and Services

Self-Employed

Used daily for free trial

Review source

Reviewed September 2021

Trial version review of germain APM for new business

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

This is the first APM tool that I have signed for trial use for my website. Signup was simple and easy. At first go UI looks simple and easy to use. It allowed me to customize as per my priorities/goal/industry etc. There are plenty of wizards /options available to customize as per ones requirement. If tutorials and user guides are provided for a beginner that would be of great help for people like me who really want to use APM tools for growing their business.

Cons:

When I first started using it, I thought it will be easy to understand and use ; with help available for the first time users of APM tool. But I couldn't find help/guide for new users. It was very difficult for me to understand and start using this. I am not able to find anything related features for ecommerce website and tools.

Shankar P.

Verified reviewer

Computer & Network Security

11-50 employees

Used daily for free trial

Review source

Reviewed June 2020

Very good application

Really excited to use in production environment. Working great.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Application is very user friendly and easy to use. Faster when monitoring and exploring resources. The main thing is onestop solution for any technology stack.

Cons:

Dashboard looks quite congested, Must be having a setup wizard for user when login instead of all icon placed at home screen

Reasons for choosing Germain UX

Other applications were complicated in configuration and costlier in comparison of features.

Vendor Response

Hi Shankar. Thank you and couldnt agree more! we are looking at providing this setup wizard by 12/31/20 (may seem far ahead but we have so many other things in the pipeline...if you need this more urgently, please reach out to whoever you are working with or use this info @ germainapm.com

Replied July 2020

Elena Michelle I.

Verified reviewer

Marketing and Advertising

2-10 employees

Used daily for free trial

Review source

Reviewed July 2021

The best and only platform you will need for Performance & Monitoring

Germain is a platform easy to be intimidated by, but at the same time is the best way to properly focus your effort. It will give you easily accessible control over the most important aspects of your business.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

• What I like the most about Germain is its adaptability, it works for any industry; basically, everyone can benefit from it. It doesn’t matter if you are a small or an enormous company, you will be able to take advantage of the effectiveness of the platform. • Germain provides all kinds of tools to personalize your experience, to the point that you will feel that it has been created just for you, you will feel a human touch & interest behind it. It certainly gives you the feeling of having all the solutions in just one place. • The other key point for me is that it will professionally help you identify and fortify your weaknesses. It is an APM platform that goes straight to setting up your goals and assisting you in taking the necessary steps to achieve them.

Cons:

• Being such a complex application I would appreciate a little more in the educational aspect, what I meant to say is that imagine being a new user, and you follow/use all the features of your interest, and there is a whole other bunch that could help you, but you simply don’t know of them. It is true that the platform showed some instructions, but it was just once, and if you didn’t get it the first time, that’s it, there’s no remainder or description of the menus. • In my opinion, there should be more connections between the different menus, my point is that for example in the Wizards sections, there are a lot of options that need a previous application added, it would be a nice touch to show somewhere that you can review all your applications in the “Software Menu” or vice versa had the user know that all the options added in the “Software Menu” are key in the use of the Wizard’s tools. • Last place to improve has nothing to do with performance, and it would be the UI, it’s easy to feel overwhelmed with what you are seeing, and a little artsy touch could help better the user experience and draw attention at first sight.

Jason M.

Verified reviewer

Airlines/ Aviation

10000+ employees

Used daily for more than 2 years

Review source

Reviewed April 2020

Full stack insight and alerting for many applications, including Siebel CRM

We have found that working with the Germain APM team has been very productive. The team responds to issues raised quickly, and they provide feature updates and fixes monthly. The product has evolved with our needs and requests.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Gemain's best capability is its correlation from the users' desktops through the application, database, and infrastructure. For end users in a web app, JavaScript insights are especially detailed, and its alerting integration via email and web hooks are flexible enough to work within our enterprise. One particularly nice feature is being able to search first by field type (e.g., "Host Name") or even by a specific value. Typing in a specific value (user login, server name, SQL ID) runs a query across all searchable fields. This capability is especially helpful when the user does not know the exact field name but has a value ready. All matching fields with that value appear in a dropdown for selection.

Cons:

The user interface is somewhat outdated relative to competing products; Germain APM is nearing release of a refactored UI.

Vendor Response

Thank you so much Jason. Our new UI is ready and we can't wait for your organization to use it! :) and thank you for your amazing support :)

Replied April 2020

Md Jahan M.

Verified reviewer

Internet

10000+ employees

Used weekly for less than 2 years

Review source

Reviewed April 2022

"The best APM tool is germain APM"

Fantastic! It's helped me a lot in tracking my website, application, user reporting, etc.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

germain APM is a fantastic functional program for gathering application behavior, website traffic, keeping track of user visits, checking console issues, and triggering operations based on user activity. This program can be used to track a user's application runtime activity. I can track - the HTTP post validates calls, user sessions, and time spent on the app, as well as which pages or products they preferred to spend time on before making a purchase.

Cons:

Need to improve on the UX area, there are a few front-end tweaks that could improve this tool.

Anwarul A.

Verified reviewer

Computer Software

2-10 employees

Used weekly for less than 6 months

Review source

Reviewed June 2020

Valuable tool for performance monitoring

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like Germain APM's customized cloud settings to set configuration criteria such as priorities / goals / relevant industries to the user and how they could impact the user’s cloud design for performance monitoring of the applications. In addition, Germain APM offers a creative approach to offering full-stack coverage for a wide range of application frameworks, not simply concentrating on one component, but also involves the emerging cloud operations area that is operated by the DevOps group.. The size and complexity to which Germain APM can be implemented is unprecedented. No need to manually configure thresholds or dependencies, automatically discover dependencies and the AI helps enormously to quickly discover problems and easily get to root causes. Moreover, Germain APM immediately identifies the incidents and determines the root cause of the incidents through analytics for business processes, KPIs, browser / UX etc. It is particularly helpful for broad organizations where numerous problems can occur and it allows to easily monitor what caused the failure. Germain APM also monitors almost the entire infrastructure, from the hardware along with network components, to the software running on them and to the databases for web services. Germain APM also monitors almost the entire infrastructure, from the hardware along with network components, to the software running on them and to the databases for web services.

Cons:

The present separation of features in the Germain APM may be a little daunting without structured instruction requiring some time for careful navigation and a guided walkthrough for it to be more user friendly.

Reasons for choosing Germain UX

Affordable service packages for extensive application performance management (APM) requirements and under a budget.

Vendor Response

Thank you so much Anwarul. This year, we are going to improve the UI to make it easier to use for new starter.

Replied June 2020

Arun C.

Verified reviewer

Insurance

501-1000 employees

Used daily for less than 12 months

Review source

Reviewed July 2021

An all in one automation suite

24/7 performance monitoring.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Hassle free signup and user experience is commendable. The application is very responsive and navigation to various features is seamless. It felt very easy to navigate and find various options. Integrated well with advanced features. Performance monitoring is one of the key features of this tool, which works smoothly with the help of more than 60 popular plugins that do complete monitoring and analysis. This is completely automated. Awesome dashboard with various performance based metrics and analytics. Also provides easy exportable & user-understandable graphs in the form of a report. complete and easy configuration of the various automation jobs.

Cons:

For a first-time users, there can be a bit of a learning curve to understand and configure the cloud.

Reasons for choosing Germain UX

reporting feature that gives in charts.

Kelly B.

Verified reviewer

Information Technology and Services

Self-Employed

Used daily for free trial

Review source

Reviewed June 2020

germainAPM software provides powerful UX monitoring services and technologies

There just isn't enough time or space to include all the amazing capabilities of this company's technology. I am convinced that this software is essential to any thriving business today.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

germainAPM software provides powerful (and, in my professional opinion, essential), monitoring services and technologies for any individual/organization out there today that cares to understand the various facets of their operations and how to improve upon the current/existing processes and performance levels. As a primary decision-maker in several different capacities - business services-provider, consultant, consumer/end-user, and more- I know that user experience is key and possibly even the MOST important factor in conducting successful business online today. germainAPM provides amazing and comprehensive UX monitoring including real-time user experience recordings of REAL VISITORS and REAL VISITS to your website. These recordings can be reviewed and analyzed at the convenience of the website owner AND are GDPR compliant. There are tons of really amazing and useful tools are available with the germainAPM software to provide business owners with internal shortcomings as well.

Cons:

While I do feel a bit overwhelmed by the vast offerings and complex technologies of it all, I am willing to take the time to learn it and am looking forward to discovering just how much more I can do with germainAPM.

Vendor Response

Thank you so much Kelly. Agreed we do need to provide self-guidance

Replied June 2020

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