Site24x7 2026: Benefits, Features & Pricing

Wondering if Site24x7 is right for your organization?

Our Incident Management Software selection experts can help you in 15 minutes or less.

On this page

Overview
Screenshots
Pricing and Plans
Features
Integrations
User Reviews
Popular Comparisons

Overview

Site24x7

4.7

(341)

Pricing

Starting at $10.00 per month

About Site24x7

Site24x7 is a cloud-based website and server monitoring platform that helps small to large size businesses monitor websites, servers, clouds, networks, applications and real-time users. The platform enables users to derive insights on uptime, web applications’ performance, internet services and private networks.

Prime features of Site24x7 include the monitoring of website performance, web page speed (browser) monitoring, DNS servers, website availability, website defacement monitoring, File Transfer Protocol (FTP) speed, Representational State Transfer (REST) API, Secure Sockets Layer (SSL)/ Transport Layer Security (TLS) certificates and more.

Site24x7 also allows mobile access. The product is available on a monthly subscription plan and support is extended via phone, email and an online help desk.

Site24x7 Screenshots

Site24x7 Pricing and Plans

Starting price: $10.00 per month

Free Trial

Free Version

Starter

$10.00

flat rate, per month

Plan includes:

10 Websites/Servers
500 MB Logs
1 advanced microsoft app
Monitor 1 Plugin free per Server
Cron Monitoring
Kubernetes Monitoring
StatsD Metrics Monitoring
5 Network Monitoring Interfaces
2 Netflow Analyzer Interfaces
1 NCM Device

Pro

$39.00

flat rate, per month

Plan includes:

100k RUM Pageviews & 1 Site
10 Websites/Servers
1-Minute Poll Frequency
1 Synthetic Web Transaction
2 Netflow Analyzer Interfaces
3 Status Pages in Statusiq
500 MB Logs
50 SMS/Voice Credits Per Month
5 Network Monitoring Interfaces
Multi-User

Classic

$99.00

flat rate, per month

Plan includes:

150 SMS/Voice Credits Per Month
1-Minute Poll Frequency
2 Netflow Analyzer Interfaces
3 Status Pages in Statusiq
3 Synthetic Web Transactions
40 Websites/Servers
500k RUM Pageviews & 5 Sites
500 MB Logs
5 Network Monitoring Interfaces
Buy Add-Ons for More

Enterprise

$225.00

flat rate, per month

Plan includes:

250000 Websites
Applications and Cloud Services Per Account
Networks
Servers

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

Site24x7 Features

Popular features found in Incident Management
Alerts/Notifications
Audit Trail
Communications Management
Corrective and Preventive Actions (CAPA)
Investigation Management
IT Incident Management
On Call Scheduling
Safety Incident Management
Status Tracking
Ticket Management
Workflow Management
More features of Site24x7
Access Controls/Permissions
Activity Dashboard
Activity Monitoring
Alerts/Escalation
Analytics
Anomaly Detection
API
Application-Level Analysis
Application Management
Availability Testing
Backup and Recovery
Bandwidth Monitoring
Baseline Manager
Billing & Invoicing
Capacity Analytics
Cloud Computing
Compliance Management
Configuration Management
Continuous Integration
Cost Management
CPU Monitoring
Customizable Reports
Dashboard
Dashboard Creation
Data Aggregation
Database Monitoring
Data Migration
Data Security
Data Visualization
Device Auto Discovery
Diagnostic Tools
Email Alerts
Email Monitoring
Event Logs
File Transfer
Firewalls
For MSPs
For Websites
FTP Monitoring
Help Desk Management
Hierarchical Mapping
Incident Reporting
Intrusion Detection System
Issue Management
IT Asset Management
IT Monitoring
IT Reporting
Log Analysis
Log Collection
Log Management
Machine Learning
Mail Server Monitoring
Maintenance Scheduling
Mobile Access
Mobile Alerts
Monitoring
Multi-Cloud Management
Multi-Language
Multiple User Accounts
Multitenancy
Natural Language Processing
Network Analysis
Network Monitoring
Network Provisioning
Network Resource Management
Patch Management
Performance Analysis
Performance Management
Performance Metrics
Performance Monitoring
Predictive Analytics
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Reporting
Remote Access/Control
Remote Monitoring & Management
Reporting/Analytics
Reporting & Statistics
Resource Management
Root Cause Analysis
Scheduling
Search/Filter
Secure Data Storage
Server Monitoring
Service Level Agreement (SLA) Management
Simple Network Management Protocol (SNMP)
Support Ticket Management
Task Management
Third-Party Integrations
Threat Response
Threshold Alerts
Transaction Monitoring
Trend Analysis
Troubleshooting
Uptime Reporting
User Management
Virtual Machine Monitoring

Site24x7 Integrations

Microsoft Teams

Integration rated 4.5 from 12 reviews

Slack

Integration rated 4.8 from 10 reviews

ManageEngine ServiceDesk Plus

ServiceNow

PagerDuty

ManageEngine AlarmsOne

See all 9 integrations

Site24x7 User Reviews

Overall Rating

4.7

Ratings Breakdown

75%

21%

Secondary Ratings

Ease of Use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.6

peter a.

Verified reviewer

Information Technology and Services

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed November 2024

A better tool to monitor internet services

Using Site24x7 is fantastic. Monitoring of services is much easier.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love the proactive monitoring capability of Site24x7. Because it uses multiply sites or datacentres in it services , you are able to pick quickly from the dashboard when services starts degrading. With it RUM feature, it is easy to monitor the user experience of customers from multiple locations and even tell what users are doing wrong.

Cons:

I just do not like the plenty alerts sent when degradation starts

Reasons for choosing Site24x7

Sitex24x7 is less expensive and setup was easier

Facundo G.

Verified reviewer

Consumer Services

51-200 employees

Used daily for more than 2 years

Review source

Reviewed October 2025

Great app at a very veasonable cost

Since we started using site24x7 monitoring of our entire infrastructure has improved a lot. Also the mobile app is very helpful to keep track all the monitors and alerts. It has been a service with excellent reliability.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Greate customization and options for infraestructure monitoring. We have used the platform over the last 10 years. Security is also something that constantly concerns us, but it has not been a problem with Site24x7. It has a huge amount of functionalities and integrations to monitor all kind of infraestructure, at a reasonable cost. We haven't experienced any bugs or issues.

Cons:

The interface could be more intuitive and modern. Also when we started to use the platform, the initial configuration was a little hard.

Reasons for choosing Site24x7

It had all our needs and also it represented an improvement on our costs.

Reasons for switching to Site24x7

We used Monitis. The company was sold to TeamViewer and the new platform didn't meet our requirements.

Guillermo H.

Verified reviewer

Apparel & Fashion

11-50 employees

Used weekly for less than 12 months

Review source

Reviewed October 2024

Site24x7 is my go-to for monitoring website performance and uptime. It's been a lifesaver.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love the ease of use and the comprehensive monitoring tools. It's simple to set up and reliable.

Cons:

I wish the reporting and analytics features were a bit more intuitive. It could use some user interface improvements.

Muhammad U.

Verified reviewer

Real Estate

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed January 2026

Reliable Infrastructure Oversight

I’ve been using Site24x7 to manage a hybrid environment for a while now, and it’s become our go-to for infrastructure management.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The "single pane of glass" visibility is the biggest winner for me. Being able to jump from a high-level website uptime check straight into server-level metrics or cloud resource usage without switching platforms is a huge time-saver. I also really value the flexibility of the alerting system; the fact that it can actually place a phone call to me when a critical circuit goes down, rather than just burying another notification in a noisy Slack channel has saved our team during off-hours more than once.

Cons:

The user interface feels a bit stuck in the past. It’s functional, but it’s definitely cluttered, and finding specific advanced settings can feel like a scavenger hunt. Also, the alerting can be a double-edged sword; if you don't spend significant time fine-tuning your thresholds early on, you’ll get hit with a "storm" of individual notifications for a single incident instead of one consolidated report. The pricing model can also be a bit of a headache to navigate once you start adding various monitors and add-ons.

Evgeny P.

Verified reviewer

Information Technology and Services

11-50 employees

Used daily for more than 2 years

Review source

Reviewed October 2025

Perfect choice for enterprise and small business observability platform

I am more than 5 years customer of this platform and never regretted my choice. It remains the core of the Company observability stack

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Huge catalogues of monitors, ease of deployment, fair pricing model. Mobile app push notifications are very handy for on-call engineers

Cons:

Advanced monitors are a bit pricey. Actually I didn't plan to write more of what I like least, but Capterra requires 100 characters )

Reasons for choosing Site24x7

Zabbix is good as well, but it cannot provide geo-distributed monitoring or mobile probe

Verified

Reviewer

Hospital & Health Care

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed April 2025

SMB value for SaaS infrastructure monitoring

We initially purchased the service for server infrastructure monitoring, but quickly began using other features such as ping, website monitoring, website speed, application checks, and more. It has been a reliable service and tool, and we haven’t found anything that fits better.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We have used Site24x7 for over four years. It was quick to set up, we used many of the monitoring tools for troubleshooting clients and multiple sites. Having a hosted monitoring app has been invaluable. The uptime of the product has been fantastic.

Cons:

Site24x7 is affordable, it can quickly get pricey due the monitor “types”. The monitoring thresholds are very customizable, but the new “AI” monitoring needs to get better. You still must set a combination of thresholds and AI baselines on the monitors.

Reasons for choosing Site24x7

Provided infrastructure needs that the other products didn't offer. Also, we wanted SaaS and the price was better.

Nathan C.

Verified reviewer

Translation and Localization

201-500 employees

Used daily for less than 12 months

Review source

Reviewed July 2025

Very happy it manager!

Great, sales team aren't pushy and are extremely helpful and knowledgeable. Have been there when we needed them but also left us alone when we asked to "play with the system"

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to set up and create dashboards. The process of adding monitoring to not only hardware (servers etc) but also our Azure Subscriptions was easy and quick with the walkthroughs being well documented and very easy to follow

Cons:

Limited vendor support for firewall (Cisco/Meraki) would be nice to see Fortinet and other vendors, other than that very happy with the product so far!

Reasons for choosing Site24x7

Better integration with other Zoho products as well as the general product being easy to set up and manage

ruchita a.

Verified reviewer

Information Technology and Services

1001-5000 employees

Used daily for less than 12 months

Review source

Reviewed May 2025

All in One Monitoring That Delivers Real Value

overall my experience with site 24*7 has been positive .Its a powerful monitoring tool for all your infrastructure under one roof.Except initial configuration & documentation overall it's good

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

site 24*7 has been excellent tool for monitoring all your infrastructure across your all environment .I really like the centralized dashboard where i can see everything from all cloud resources , on-premises firewall like PaloAlto,Fortigate,F5 Load Balancer

Cons:

Basically one area that can improved is initial configuration experience since its new tool so the documentation sometimes lacks clarity for specific use case

Reasons for switching to Site24x7

user dashboards & integration of all services ,devices under one-roof

michael p.

Verified reviewer

Government Relations

51-200 employees

Used daily for more than 2 years

Review source

Reviewed May 2025

Site 24x7 honest review by County Goverment

I purchased site 24x7 based off of cost compared to other solutions. Over time though I have really enjoyed new updates, and just how easy it is overall to use and manage

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very easy to use interface, super easy to manage agents. Also love the reporting for websites, and Servers

Cons:

Upkeep on on prem pollers sometimes causes issues, and requires reinstalling the poller.

Reasons for choosing Site24x7

For the features site24x7 just made the most sense to us

Andrew F.