Big Sky Technologies creates cloud-based solutions for large chain retailers and restaurants to manage their facilities, assets, and store operations. Starting with the initial request at the store level, Big Sky tracks the full scope of the maintenance process as it is sent to the home office for review, dispatched for resolution by a third party, and invoiced once the issue has been resolved. The data is stored in the cloud and allows users to access information whenever they need it.
The software allows users to log requests and the requests are visible in the system, so anyone from the store manager to c-level executives can track progress. The solution comes with a built-in scheduling application so that basic repetitive tasks and complex service contracts can be automated to work on a regular basis.
Invoices are generated electronically by contractors and linked up to work orders and contacts. Things such as maintenance, the cost of labor and materials, and service dates are tracked in the history.
The asset-tracking portion of Big Sky monitors asset levels across store locations. Detailed information about each asset, including store ID, description, model, and serial number is housed within the system.
Jordan from H&M
Big Sky is a highly customizable, user-friendly system.
Their office is in Southern CA, but I'm in NYC. Would be great to have them closer!
This system is easy for all of our users to access and update.