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m1Facility

Overview

m1Facility 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • User Reviews

Overview

m1Facility
m1Facility
4.2
(9)

Pricing

Starting at $30.00 per month

About m1Facility

M1Encompass by MaintenanceFirst is a software suite that provides tools for maintenance operations in various industries, including healthcare, manufacturing, education, hospitality, and venues such as ice-skating arenas. The suite includes four platforms: m1Facility, m1Connect, m1Mobile, and m1Monitor.

Central to the suite is m1Facility. Packed with CMMS, CAFM, and EAM features, it provides indispensable tools - from Scheduled Work Orders, Asset Management, to Compliance Standards and more. m1Connect is an interface designed for customers and staff, allowing easy work order requests and equipment searches. It also provides access to information such as hazardous material and company policies & procedures. With its robust tools, m1Connect streamlines work order prioritization, automates assignments, and offers automated notifications, reducing unnecessary communication regarding maintenance operations.

m1Mobile focuses on mobility, allowing users to interact with team members, monitor live data, and manage work orders from any location. m1Mobile greatly reduces the need for paperwork and repetitive data entry, ensuring no requests are missed and improving customer service and co...

st-effectiveness. Meanwhile, m1Monitor provides an alternative technology solution for facilities with limited resources, catering to in-house and contracted technicians. The company's subscription model includes free essential services like remote initial setup, implementation, and thorough training. In addition to the software suite, MaintenanceFirst offers a variety of services, from Barcode Services to Hosting and Data Migration. A dedicated onboarding process and state-of-the-art OCR import features enable a smooth transition for newcomers and existing clientele.

m1Facility Screenshots

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m1Facility Pricing and Plans

Starting price: $30.00 per month
Free Trial
Free Version

Core

$30.00

per user, per month

Plan includes:

  • m1Facility Web Interface
  • m1Mobile
  • Data Migration: Personnel & Location
  • Unlimited Work Orders
  • Unlimited PMs
  • Recurring Job Management
  • Asset Management

Advanced

$50.00

per user, per month

Plan includes:

  • m1Connect
  • m1Monitor
  • Data Migration: Equipment
  • Inventory Management
  • Requisitions & Purchase Orders
  • Utility Management

Encompass

$70.00

per user, per month

Plan includes:

  • Data Migration: Schedules & Historical
  • Compliance Standards
  • Deficiency Plans
  • Policies & Procedures
  • Safety/Round Tracking
  • Space Utilization & Tracking
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m1Facility Features

  • Popular features found in Maintenance Management
    Billing & Invoicing
    Calendar Management
    Document Management
    Inspection Management
    Inventory Management
    Scheduling
    Service History
    Technician Management
    Third-Party Integrations
    Vendor Management
  • More features of m1Facility
    Access Controls/Permissions
    Activity Dashboard
    Activity Tracking
    Alerts/Notifications
    Asset Accounting
    Asset Assignment
    Asset Categorization
    Asset Lifecycle Management
    Asset Planning
    Asset Tracking
    Audit Management
    Audit Trail
    Automated Scheduling
    Barcode/Ticket Scanning
    Barcoding/RFID
    Budgeting/Forecasting
    Calibration Management
    Checklists
    Commercial Properties
    Communication Management
    Compliance Management
    Compliance Tracking
    Contact Database
    Contact Management
    Contract/License Management
    Contractor Management
    Corrective and Preventive Actions (CAPA)
    Cost Tracking
    Customizable Dashboard
    Customizable Fields
    Customizable Forms
    Customizable Reports
    Data Import/Export
    Depreciation Management
    Dispatch Management
    Disposal Management
    Document Storage
    Downtime Tracking
    Energy Management
    Equipment Maintenance
    Equipment Management
    Equipment Tracking
    Facility Asset Management
    Facility Management
    Facility Scheduling
    Fixed Asset Management
    For Mechanical Equipment
    For Schools
    Historical Reporting
    Incident Management
    Inventory Auditing
    Inventory Control
    Inventory Optimization
    Inventory Tracking
    Invoice Management
    Job Management
    Job Tracking
    Key & Lock Management
    Maintenance Management
    Maintenance Scheduling
    Manufacturing Inventory Management
    Materials Management
    Mobile Access
    Monitoring
    Multi-Location
    Order Management
    Parts Management
    Predictive Maintenance
    Preventive Maintenance
    Product Identification
    Productivity Analysis
    Purchase Order Management
    QR Codes
    Quality Management
    Real-Time Analytics
    Real-Time Data
    Real-Time Notifications
    Real-Time Reporting
    Recurring Appointments
    Reminders
    Reorder Management
    Reporting/Analytics
    Reporting & Statistics
    Residential Properties
    Retail Inventory Management
    Returns Management
    Routing
    Search/Filter
    Service Request Management
    Shipping Management
    Space Management
    Status Tracking
    Tagging
    Task Management
    Task Scheduling
    Time & Expense Tracking
    User Management
    Utilization Reporting
    Vendor Managed Inventory
    Warranty Tracking
    Workflow Management
    Work Order Creation
    Work Order Management

m1Facility User Reviews

Overall Rating

4.2

Ratings Breakdown

5

33%

4

56%

3

11%

2

0%

1

0%

Secondary Ratings

Ease of Use

3.8

Value for money

4.7

Customer support

3.9

Functionality

4.1

Have you used m1Facility and would like to share your experience with others?

BL

Bess L.

Verified reviewer

Hospital & Health Care

1001-5000 employees

Used daily for more than 2 years

Reviewed October 2023

Facility Work Order solution

5

We use M1Encompass for work order management for our hospital in both environmental services and engineering.

Ratings Breakdown

3
Ease of use
5
Value for money
4
Customer support
5
Functionality
icon
Pros:
M1Encompass offers a lot of features and functionalities within their various modules. Implementation process was fairly easy we just needed to provide them the data to import/setup. Support is responsive within 1 - 2 days.
Cons:
The thing I like least about M1Encompass is the reporting capabilities.

Reasons for choosing m1Facility

We already had M1Encompass in use for environmental services and it was easy to turn our engineering module back on since we used in the past. It was a quick fix and easy for us to re-implement.

Reasons for switching to m1Facility

We ended contract with a 3rd party vendor who was outsourced so lost access to Sprocket as well.

Vendor Response

Thank you, Bess, for sharing your experience with M1Encompass. It's great to hear that you found our implementation process straightforward and our support responsive. We're also pleased that the range of features and functionalities in our modules meets your needs. We take note of your feedback regarding the reporting capabilities. We are constantly working on enhancing our software, and insights like yours are vital for our continuous improvement. We appreciate your decision to choose M1Encompass for your facility work order solution, and we're committed to ensuring that it continues to be a valuable tool for your team. Please feel free to reach out if you have further suggestions or need assistance. Peyman Attari

Replied November 2023

Read More

SH

Scott H.

Verified reviewer

Entertainment

201-500 employees

Used daily for less than 2 years

Reviewed October 2023

M1Encompass Helping My Facility Operate More Smoothly

5

I would recommend M1Encompass to any facility that wants to have a program to make your operations better and can adapt to what your companies needs are.

Ratings Breakdown

4
Ease of use
5
Value for money
5
Customer support
4
Functionality
icon
Pros:
The ability to adapt to my companies needs and wants in a program
Cons:
It was a bit challenging to navigate at first but the tutorial videos and the training that I have had with [sensitive content hidden] has been amazing.

Vendor Response

Scott, thank you for your fantastic review of M1Encompass. We're thrilled to know that our software has been instrumental in streamlining your facility's operations and that it adapts well to your company's unique needs. Your feedback regarding the initial challenges in navigation is invaluable, and we're glad that our tutorial videos and training, have been beneficial in overcoming these hurdles. Your high rating in customer support, value for money, and likelihood to recommend means a great deal to us. We are committed to continuous improvement and ensuring our clients have all the tools they need for success. Thank you for choosing M1Encompass and for sharing your positive experience. Peyman Attari

Replied November 2023

Read More

MW

Misty W.

Verified reviewer

Health, Wellness and Fitness

201-500 employees

Used daily for less than 12 months

Review source

Reviewed November 2023

Good for the money

3

Maintenance First is a good maintance program for a small company, but does not keep up with larger areas. The customer service is HORRIBLE!! Calls may or may not be returned, requests for service are ignored, and requests for changes are ignored. Reports are clunky and difficult to request.

Ratings Breakdown

1
Ease of use
2
Value for money
1
Customer support
2
Functionality
icon
Pros:
Easy to enter work orders Nice visuals Lower price than other Maintenance Programs
Cons:
Not user friendly Horrible Customer Service Very limited in options and customization

Reasons for choosing m1Facility

Cheapest Price for the program offerings.

Vendor Response

Thank you for your candid feedback, Misty. We sincerely appreciate your perspective, especially as it highlights areas for improvement. Your experience with customer service and the ease of use concerns us, and we are committed to addressing these issues. We continuously strive to enhance our product features and functionality, and your input is invaluable in this process. For the matters you've raised, particularly those you found unsatisfactory, we would welcome the opportunity to discuss them further. Please visit our website, go to "Contact Us," click on "User Requests," and enter "Review Followup" in the message box. I will personally reach out to schedule a call with you. Our goal is to ensure M1Encompass meets your expectations and needs. Peyman Attari

Replied November 2023

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SN

Stephanie N.

Verified reviewer

Hospital & Health Care

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed November 2023

Great Product

4

We have had a great experience with M1Encompass.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
I use M1Encompass daily, it is easy to use, it has a lot of capability, the employees can catch on quick how to use the program. We can keep up with our preventative maintenance easily and it is easy to add new equipment or schedules. Overall it is a good program.
Cons:
N/A.

Vendor Response

Stephanie, thank you immensely for your glowing review of M1Encompass. It's incredibly rewarding to hear that our software has become an integral part of your daily operations, especially with its ease of use and comprehensive features. Knowing that M1Encompass effectively aids in your preventative maintenance and equipment management is a testament to our team's dedication to delivering quality solutions. We're honored by your high recommendation and commitment to our product. Your feedback is a great motivation for us to continue improving and evolving. Thank you for choosing and trusting M1Encompass for your needs. Peyman Attari

Replied November 2023

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JG

Jim G.

Verified reviewer

Recreational Facilities and Services

51-200 employees

Used daily for less than 2 years

Review source

Reviewed November 2023

Maintence First - Productive Tool

4

Ratings Breakdown

4
Ease of use
5
Value for money
5
Customer support
4
Functionality
icon
Pros:
The new changes to the webpage have improved the overall look and feel. The functionality of utilizing QR codes for various maintenance tasks is extremely helpful.
Cons:
At first it was a little cumbersome, but now that we have been in it for awhile, and with the new GUI, it is easier to use.

Vendor Response

Thank you for your feedback, Jim! We’re thrilled to hear that our updates and QR code functionality are enhancing your maintenance management experience. We understand there can be an adjustment period with new interfaces, and we're glad you've found ease of use with the new GUI. Your insight is invaluable to us. Peyman Attari and M1st Team

Replied November 2023

Read More

JR

Jacob R.

Verified reviewer

Hospital & Health Care

11-50 employees

Used daily for more than 2 years

Reviewed October 2023

DIS review

4

Great system with a wide array of solutions. Some systems seem dated, as well as difficult to implement.

Ratings Breakdown

2
Ease of use
5
Value for money
1
Customer support
3
Functionality
icon
Pros:
[sensitive content hidden] is willing to typically do what we ask for any of our problems. The system gets the job done and is very dependable.
Cons:
[sensitive content hidden] is typically unable to deliver on time service. In services always get delayed, or rescheduled. He needs more help.

Vendor Response

Thank you for your detailed feedback on our software Jacob. It's heartening to hear you appreciate our system's dependability and value. However, we recognize the challenges you mentioned regarding service delivery and implementation. Please know we're actively addressing these areas, with plans to enhance support and provide clearer tutorials. Your insights drive our improvement, and we're committed to delivering a superior experience for you and all our clients. M1st team.

Replied November 2023

Read More

KW

Katie W.

Verified reviewer

Hospital & Health Care

51-200 employees

Used daily for less than 6 months

Review source

Reviewed November 2023

Review

4

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
4
Functionality
icon
Pros:
It is very intuitive and forgiving. It makes sense.
Cons:
I wish some features were combined. For example, the recurring job and the scheduling should be combined.

Vendor Response

Thank you, Katie, for taking the time to review M1Encompass and for your positive feedback. We're thrilled to hear that you find our product intuitive and valuable, especially in terms of ease of use and customer support. Your suggestion to combine certain features, like recurring jobs and scheduling, is insightful and something we'll seriously consider in our ongoing product development. We aim to continually refine our software to better serve the needs of our clients like you. Your detailed feedback helps us move in the right direction. Please feel free to reach out if you have any more suggestions or need further assistance. Peyman Attari

Replied November 2023

Read More

CA

Casey A.

Verified reviewer

Information Technology and Services

1001-5000 employees

Used weekly for more than 2 years

Reviewed October 2023

PMC Administratior

5

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
The friendly and helpful support. [sensitive content hidden] always goes above and beyond!
Cons:
I really don't have any complaints about m1Encompass.

Vendor Response

Casey, we're absolutely delighted to receive such high praise from you for M1Encompass! It's wonderful to hear that our support team, has been able to provide exceptional service and assistance. Our team strives to go above and beyond for our clients, and it's heartening to know that we're achieving this goal. Your complete satisfaction with our product in terms of quality, ease of use, functionality, and value is the best outcome we could hope for. Thank you for your continued support and for taking the time to share your positive experience. We're committed to maintaining this level of service and continually improving M1Encompass for our valued clients like you. Peyman Attari

Replied November 2023

Read More

BB

Brian B.

Verified reviewer

Health, Wellness and Fitness

51-200 employees

Used monthly for more than 2 years

Reviewed October 2023

Maintenance First Deserves your Consideration!

4

We have been very pleased with the software. It does everything that we need.

Ratings Breakdown

5
Ease of use
5
Value for money
4
Customer support
5
Functionality
icon
Pros:
The way the software is laid out is very logical and consistent.
Cons:
It would be helpful to have had more extensive training year ago - we are currently going through in-depth training and the software has some amazing features.

Vendor Response

Brian, thank you for your positive review and for highlighting M1Encompass's logical layout and consistent features. We're glad to hear that the software meets your expectations in terms of quality, ease of use, and value for money. Your feedback about the initial training is invaluable to us. We recognize the importance of comprehensive training to fully utilize the software's capabilities, and we're continuously working to improve our training process to ensure clients like you can make the most of M1Encompass from the start. It's great to know that you're discovering the amazing features through your current in-depth training. We appreciate your support and your recommendation, and we're here to assist you in any way we can. Peyman Attari

Replied November 2023

Read More

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