m1Facility 2026: Benefits, Features & Pricing
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Wondering if m1Facility is right for your organization?
Our Maintenance Management Software selection experts can help you in 15 minutes or less.
- Overview
- Pricing and Plans
- Features
- User Reviews
Overview
Pricing
Starting at $30.00 per month
About m1Facility
M1Encompass by MaintenanceFirst is a software suite that provides tools for maintenance operations in various industries, including healthcare, manufacturing, education, hospitality, and venues such as ice-skating arenas. The suite includes four platforms: m1Facility, m1Connect, m1Mobile, and m1Monitor.
Central to the suite is m1Facility. Packed with CMMS, CAFM, and EAM features, it provides indispensable tools - from Scheduled Work Orders, Asset Management, to Compliance Standards and more. m1Connect is an interface designed for customers and staff, allowing easy work order requests and equipment searches. It also provides access to information such as hazardous material and company policies & procedures. With its robust tools, m1Connect streamlines work order prioritization, automates assignments, and offers automated notifications, reducing unnecessary communication regarding maintenance operations.
m1Mobile focuses on mobility, allowing users to interact with team members, monitor live data, and manage work orders from any location. m1Mobile greatly reduces the need for paperwork and repetitive data entry, ensuring no requests are missed and improving customer service and co...
st-effectiveness. Meanwhile, m1Monitor provides an alternative technology solution for facilities with limited resources, catering to in-house and contracted technicians. The company's subscription model includes free essential services like remote initial setup, implementation, and thorough training. In addition to the software suite, MaintenanceFirst offers a variety of services, from Barcode Services to Hosting and Data Migration. A dedicated onboarding process and state-of-the-art OCR import features enable a smooth transition for newcomers and existing clientele.m1Facility Screenshots

m1Facility Pricing and Plans
Core
$30.00
Plan includes:
- m1Facility Web Interface
- m1Mobile
- Data Migration: Personnel & Location
- Unlimited Work Orders
- Unlimited PMs
- Recurring Job Management
- Asset Management
Advanced
$50.00
Plan includes:
- m1Connect
- m1Monitor
- Data Migration: Equipment
- Inventory Management
- Requisitions & Purchase Orders
- Utility Management
Encompass
$70.00
Plan includes:
- Data Migration: Schedules & Historical
- Compliance Standards
- Deficiency Plans
- Policies & Procedures
- Safety/Round Tracking
- Space Utilization & Tracking

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m1Facility Features
- Popular features found in Maintenance ManagementBilling & InvoicingCalendar ManagementDocument ManagementInspection ManagementInventory ManagementSchedulingService HistoryTechnician ManagementThird-Party IntegrationsVendor Management
- More features of m1FacilityAccess Controls/PermissionsActivity DashboardActivity TrackingAlerts/NotificationsAsset AccountingAsset AssignmentAsset CategorizationAsset Lifecycle ManagementAsset PlanningAsset TrackingAudit ManagementAudit TrailAutomated SchedulingBarcode/Ticket ScanningBarcoding/RFIDBudgeting/ForecastingCalibration ManagementChecklistsCommercial PropertiesCommunication ManagementCompliance ManagementCompliance TrackingContact DatabaseContact ManagementContract/License ManagementContractor ManagementCorrective and Preventive Actions (CAPA)Cost TrackingCustomizable DashboardCustomizable FieldsCustomizable FormsCustomizable ReportsData Import/ExportDepreciation ManagementDispatch ManagementDisposal ManagementDocument StorageDowntime TrackingEnergy ManagementEquipment MaintenanceEquipment ManagementEquipment TrackingFacility Asset ManagementFacility ManagementFacility SchedulingFixed Asset ManagementFor Mechanical EquipmentFor SchoolsHistorical ReportingIncident ManagementInventory AuditingInventory ControlInventory OptimizationInventory TrackingInvoice ManagementJob ManagementJob TrackingKey & Lock ManagementMaintenance ManagementMaintenance SchedulingManufacturing Inventory ManagementMaterials ManagementMobile AccessMonitoringMulti-LocationOrder ManagementParts ManagementPredictive MaintenancePreventive MaintenanceProduct IdentificationProductivity AnalysisPurchase Order ManagementQR CodesQuality ManagementReal-Time AnalyticsReal-Time DataReal-Time NotificationsReal-Time ReportingRecurring AppointmentsRemindersReorder ManagementReporting/AnalyticsReporting & StatisticsResidential PropertiesRetail Inventory ManagementReturns ManagementRoutingSearch/FilterService Request ManagementShipping ManagementSpace ManagementStatus TrackingTaggingTask ManagementTask SchedulingTime & Expense TrackingUser ManagementUtilization ReportingVendor Managed InventoryWarranty TrackingWorkflow ManagementWork Order CreationWork Order Management
m1Facility User Reviews
Overall Rating
4.2
Ratings Breakdown
5
33%
4
56%
3
11%
2
0%
1
0%
Secondary Ratings
Ease of Use
3.8
Value for money
4.7
Customer support
3.9
Functionality
4.1
Have you used m1Facility and would like to share your experience with others?
Bess L.
Verified reviewer
Hospital & Health Care
1001-5000 employees
Used daily for more than 2 years
Reviewed October 2023
Facility Work Order solution
5
We use M1Encompass for work order management for our hospital in both environmental services and engineering.
Ratings Breakdown
Reasons for choosing m1Facility
We already had M1Encompass in use for environmental services and it was easy to turn our engineering module back on since we used in the past. It was a quick fix and easy for us to re-implement.
Reasons for switching to m1Facility
We ended contract with a 3rd party vendor who was outsourced so lost access to Sprocket as well.
Vendor Response
Thank you, Bess, for sharing your experience with M1Encompass. It's great to hear that you found our implementation process straightforward and our support responsive. We're also pleased that the range of features and functionalities in our modules meets your needs. We take note of your feedback regarding the reporting capabilities. We are constantly working on enhancing our software, and insights like yours are vital for our continuous improvement. We appreciate your decision to choose M1Encompass for your facility work order solution, and we're committed to ensuring that it continues to be a valuable tool for your team. Please feel free to reach out if you have further suggestions or need assistance. Peyman Attari
Replied November 2023
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Scott H.
Verified reviewer
Entertainment
201-500 employees
Used daily for less than 2 years
Reviewed October 2023
M1Encompass Helping My Facility Operate More Smoothly
5
I would recommend M1Encompass to any facility that wants to have a program to make your operations better and can adapt to what your companies needs are.
Ratings Breakdown
Vendor Response
Scott, thank you for your fantastic review of M1Encompass. We're thrilled to know that our software has been instrumental in streamlining your facility's operations and that it adapts well to your company's unique needs. Your feedback regarding the initial challenges in navigation is invaluable, and we're glad that our tutorial videos and training, have been beneficial in overcoming these hurdles. Your high rating in customer support, value for money, and likelihood to recommend means a great deal to us. We are committed to continuous improvement and ensuring our clients have all the tools they need for success. Thank you for choosing M1Encompass and for sharing your positive experience. Peyman Attari
Replied November 2023
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Misty W.
Verified reviewer
Health, Wellness and Fitness
201-500 employees
Used daily for less than 12 months
Review sourceReviewed November 2023
Good for the money
3
Maintenance First is a good maintance program for a small company, but does not keep up with larger areas. The customer service is HORRIBLE!! Calls may or may not be returned, requests for service are ignored, and requests for changes are ignored. Reports are clunky and difficult to request.
Ratings Breakdown
Reasons for choosing m1Facility
Cheapest Price for the program offerings.
Vendor Response
Thank you for your candid feedback, Misty. We sincerely appreciate your perspective, especially as it highlights areas for improvement. Your experience with customer service and the ease of use concerns us, and we are committed to addressing these issues. We continuously strive to enhance our product features and functionality, and your input is invaluable in this process. For the matters you've raised, particularly those you found unsatisfactory, we would welcome the opportunity to discuss them further. Please visit our website, go to "Contact Us," click on "User Requests," and enter "Review Followup" in the message box. I will personally reach out to schedule a call with you. Our goal is to ensure M1Encompass meets your expectations and needs. Peyman Attari
Replied November 2023
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Stephanie N.
Verified reviewer
Hospital & Health Care
1001-5000 employees
Used daily for more than 2 years
Review sourceReviewed November 2023
Great Product
4
We have had a great experience with M1Encompass.
Ratings Breakdown
Vendor Response
Stephanie, thank you immensely for your glowing review of M1Encompass. It's incredibly rewarding to hear that our software has become an integral part of your daily operations, especially with its ease of use and comprehensive features. Knowing that M1Encompass effectively aids in your preventative maintenance and equipment management is a testament to our team's dedication to delivering quality solutions. We're honored by your high recommendation and commitment to our product. Your feedback is a great motivation for us to continue improving and evolving. Thank you for choosing and trusting M1Encompass for your needs. Peyman Attari
Replied November 2023
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Jim G.
Verified reviewer
Recreational Facilities and Services
51-200 employees
Used daily for less than 2 years
Review sourceReviewed November 2023
Maintence First - Productive Tool
4
Ratings Breakdown
Vendor Response
Thank you for your feedback, Jim! We’re thrilled to hear that our updates and QR code functionality are enhancing your maintenance management experience. We understand there can be an adjustment period with new interfaces, and we're glad you've found ease of use with the new GUI. Your insight is invaluable to us. Peyman Attari and M1st Team
Replied November 2023
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Jacob R.
Verified reviewer
Hospital & Health Care
11-50 employees
Used daily for more than 2 years
Reviewed October 2023
DIS review
4
Great system with a wide array of solutions. Some systems seem dated, as well as difficult to implement.
Ratings Breakdown
Vendor Response
Thank you for your detailed feedback on our software Jacob. It's heartening to hear you appreciate our system's dependability and value. However, we recognize the challenges you mentioned regarding service delivery and implementation. Please know we're actively addressing these areas, with plans to enhance support and provide clearer tutorials. Your insights drive our improvement, and we're committed to delivering a superior experience for you and all our clients. M1st team.
Replied November 2023
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Katie W.
Verified reviewer
Hospital & Health Care
51-200 employees
Used daily for less than 6 months
Review sourceReviewed November 2023
Review
4
Ratings Breakdown
Vendor Response
Thank you, Katie, for taking the time to review M1Encompass and for your positive feedback. We're thrilled to hear that you find our product intuitive and valuable, especially in terms of ease of use and customer support. Your suggestion to combine certain features, like recurring jobs and scheduling, is insightful and something we'll seriously consider in our ongoing product development. We aim to continually refine our software to better serve the needs of our clients like you. Your detailed feedback helps us move in the right direction. Please feel free to reach out if you have any more suggestions or need further assistance. Peyman Attari
Replied November 2023
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Casey A.
Verified reviewer
Information Technology and Services
1001-5000 employees
Used weekly for more than 2 years
Reviewed October 2023
PMC Administratior
5
Ratings Breakdown
Vendor Response
Casey, we're absolutely delighted to receive such high praise from you for M1Encompass! It's wonderful to hear that our support team, has been able to provide exceptional service and assistance. Our team strives to go above and beyond for our clients, and it's heartening to know that we're achieving this goal. Your complete satisfaction with our product in terms of quality, ease of use, functionality, and value is the best outcome we could hope for. Thank you for your continued support and for taking the time to share your positive experience. We're committed to maintaining this level of service and continually improving M1Encompass for our valued clients like you. Peyman Attari
Replied November 2023
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Brian B.
Verified reviewer
Health, Wellness and Fitness
51-200 employees
Used monthly for more than 2 years
Reviewed October 2023
Maintenance First Deserves your Consideration!
4
We have been very pleased with the software. It does everything that we need.
Ratings Breakdown
Vendor Response
Brian, thank you for your positive review and for highlighting M1Encompass's logical layout and consistent features. We're glad to hear that the software meets your expectations in terms of quality, ease of use, and value for money. Your feedback about the initial training is invaluable to us. We recognize the importance of comprehensive training to fully utilize the software's capabilities, and we're continuously working to improve our training process to ensure clients like you can make the most of M1Encompass from the start. It's great to know that you're discovering the amazing features through your current in-depth training. We appreciate your support and your recommendation, and we're here to assist you in any way we can. Peyman Attari
Replied November 2023
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