NAVIS Suite 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

NAVIS Suite

5.0

(4)

Pricing

Pricing available upon request

About NAVIS Suite

Navis Marketing Suite is a cloud-based marketing platform designed to help businesses in the hospitality industry automate, deliver and measure personalized communications among guests and reservation inquiries. It comes with an integrated list management module, which lets hotel supervisors manage and update all information about leads and guests on a unified dashboard.

Key features of Navis Marketing Suite include email templates, automated messages, surveys, personalization and preference management. It provides a drag-and-drop editor, which enables administrators to quickly create targeted emails using text, images and call-to-action buttons. Additionally, businesses can measure and gain insights into guests' experiences by sharing surveys with clients.

Navis Marketing Suite facilitates integration with business property management systems to streamline communications and follow-ups with past guests and not-booked prospects. Pricing is available on request and support is extended via phone, email and other online measures.

NAVIS Suite Screenshots

NAVIS Suite Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

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NAVIS Suite Features

Popular features found in CRM
Calendar Management
Customer Journey Mapping
Email Management
Quotes/Estimates
Reporting/Analytics
Sales Pipeline Management
Segmentation
Task Management
Territory Management
Workflow Management
More features of NAVIS Suite
A/B Testing
Booking Notes
Calendar/Reminder System
Campaign Analytics
Campaign Management
Commission Management
Contact Management
CRM
Customer Support
Customizable CTAs
Dashboard
Drip Campaigns
Email Templates
Lead Management
Marketing Automation
Reminders
ROI Tracking
Template Management

NAVIS Suite User Reviews

Overall Rating

5.0

Ratings Breakdown

100%

Secondary Ratings

Ease of Use

4.8

Value for money

4.7

Customer support

4.7

Functionality

5.0

Have you used NAVIS Suite and would like to share your experience with others?

Alaina D.

Verified reviewer

Events Services

Used daily for more than 2 years

Review source

Reviewed April 2018

Great property management software for call tracking and lead management!

Customer lead management and reservation call training were the main features of the software that I used. I love the Navis product and their support staff are the best in the business!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Narrowcast is very user-friendly and easy to use. The support staff at Navis is always eager to help with any training needs and extremely efficient. They give you real training tools for you to be successful.

Cons:

The only downside is that the cost of the software is higher than most other companies that offer similar software.

Verified

Reviewer

Hospitality

201-500 employees

Used daily for more than 2 years

Review source

Reviewed November 2018

Navis Narrowcast

Overall, Navis is not just a product you purchase, is really a partner, their support team is superb, always looking for ways to help, reviewing data alongside the companies, great company and great people. Top notch customer service.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of use, great for rez managers to manage day to day operations of their call centers, good supply of different reports, giving you the upper hand in analyzing real, live data not only on a day by day, but even hour by hour of the operation, helping you to make necessary changes with staffing or offers.

Cons:

Possibly the cost, the company i worked for, constantly talked about the price, but in reality for any manager that has used this product, is really worth the price.

Alyssa B.

Verified reviewer

Real Estate

11-50 employees

Used daily for less than 2 years

Review source

Reviewed February 2024

Navis simplifies communicating with renters.

My overall experience with Navis Suite was positive and simplified communicating with renters and tracking past communications.

Ratings Breakdown

Ease of use

Functionality

Pros:

I liked that Navis made it simple to track my communication with renters. I could easily follow up with renters that I had not heard back from or remind them of payment due dates.

Cons:

My least favorite part was when Navis malfunctioned.

Barbara V.

Verified reviewer

Hospitality

11-50 employees

Used weekly for less than 2 years

Review source

Reviewed October 2019

Tracking Calls and Sales

Great sales tool. We loved using Navis, it is a great software.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ability to track and monitor calls along with sales call leads. Tracking sales calls and leads along with being able to cold call allow our sales team to meet sales goals.

Cons:

Overall, we have nothing negative to say. The price is a little high, but well worth it. They offer many tools and options.

Showing 1 - 4 of 4 Reviews