Surefront 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Surefront

4.9

(12)

Pricing

Pricing available upon request

About Surefront

Surefront is a robust product collaboration platform that integrates PLM, PIM, and CRM to transform merchandising, product development, vendor management, and sales processes.
We empower teams to collaborate on every product attribute, ensuring alignment between internal teams and external suppliers.

Surefront securely stores all historical conversations and attachments, providing a reliable single source of truth for all product-related information.

Its powerful catalog, order, and quote management features, combined with customizable workflows, streamline tasks across departments.

Complimentary licenses for suppliers encourage active participation, while image markup tools support prototyping, design adjustments, and quality assurance enhancements.

Surefront delivers a comprehensive solution for end-to-end product lifecycle management, driving seamless cross-functional collaboration, boosting innovation, and enhancing overall productivity.

Surefront Screenshots

Surefront Pricing and Plans

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Free Trial

Free Version

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Surefront Features

Popular features found in Quoting
Automated Quoting
Billing & Invoicing
Customizable Branding
Discount Management
Document Management
Electronic Signature
Pricing Management
Proposal Generation
Third-Party Integrations
More features of Surefront
Access Controls/Permissions
Accounting Integration
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Approval Process Control
Auction Management
Audit Management
Audit Trail
Backorder Management
Barcode/Ticket Scanning
Bid Management
Bills of Material
Budget Management
Calendar Management
Campaign Management
Catalog Creation
Catalog Management
Categorization/Grouping
Change Management
Client Portal
Collaboration Tools
Commenting/Notes
Compliance Management
Configuration Management
Contact Management
Content Creation
Content Library
Content Management
Contract/License Management
Cost Tracking
CRM
Cross Selling Functionality
Customer Database
Customer History
Customizable Categories
Customizable Fields
Customizable Reports
Customizable Templates
Customization
Database Publishing
Data Import/Export
Data Mapping
Data Modeling
Data Quality Control
Data Storage Management
Data Synchronization
Data Visualization
Design Management
Digital Asset Management
Documentation Management
Document Automation
Document Classification
Document Storage
Document Templates
Drag & Drop
eCommerce Management
Electronic Payments
Email Management
ERP integration
Estimating
File Management
File Sharing
Filtering
For Manufacturers
Global Sourcing Management
Ideation
Image Library
Inventory Auditing
Inventory Management
Invoice Creation
Invoice Management
Invoice Processing
Item Management
Layout & Design
Lifecycle Management
Localization Automation
Master Record Management
Merchandising
Metadata Management
Milestone Tracking
Monitoring
Multi-CAD editing
Multi-Channel Distribution
Multi-Channel Management
Multi-Channel Marketing
Multi-Language
Multi-Location
Multimedia Support
Offboarding
Onboarding
Online Catalog
Order Entry
Order Fulfillment
Order Management
Order Processing
Order Tracking
Parts Management
Performance Management
Performance Metrics
Portfolio Management
Price/Margin Management
Pricing and Cost Calculations
Prioritization
Procurement Management
Product Catalog
Product Comparison
Product Configurator
Product Data Management
Production Management
Product Lifecycle Management
Progress Tracking
Project Management
Promotions Management
Purchase Order Management
Purchasing & Receiving
Quality Control
Quality Management
Quotes/Estimates
Real-Time Data
Real Time Order Entry
Reminders
Remote Order Entry
Reporting & Statistics
Requirements Management
Requisition Management
Returns Management
Revision History
RFP Creation
Rfx Management
Risk Assessment
Role-Based Permissions
Rules-Based Workflow
Sales Order Management
Sales Tax Management
Sales Trend Analysis
Search/Filter
Self Service Portal
Shipping Management
Shopping Cart
Single Sign On
Social Media Integration
Sourcing Management
Special Order Management
Spend Analysis
Spend Control
Spend Management
Status Tracking
Supplier Management
Supplier Qualification
Supplier Risk Management
Supplier Web Portal
Supply Chain Management
Tagging
Task Management
Template Management
Templates
Transaction History
User Management
Vendor Management
Vendor Master Data Management
Vendor Payment
Version Control
Video Management
Warehouse Management
Workflow Management

Surefront Integrations

SAP Business One

NetSuite

Surefront User Reviews

Overall Rating

4.9

Ratings Breakdown

92%

Secondary Ratings

Ease of Use

4.7

Value for money

4.7

Customer support

5.0

Functionality

4.8

Have you used Surefront and would like to share your experience with others?

Livvie F.

Verified reviewer

Furniture

11-50 employees

Used daily for less than 12 months

Review source

Reviewed March 2021

Unbelievable platform that makes my days much easier

10/10 experience!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software has helped me in so many ways, especially with getting off excel and having everything i need in one place where i can collaborate with my colleagues and vendors.

Cons:

I don't feel there are any cons, I am very happy with the software!

Doug H.

Verified reviewer

Consumer Goods

11-50 employees

Used daily for more than 2 years

Review source

Reviewed April 2024

Modern System with Comprehensive PLM+PIM+Wholsale Tools

Overall we are very happy with Surefront. The product has transformed many aspects of our business, from product development to wholesale. Their customer service team is also very responsive and helpful.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Surefront makes it easy for us to collaborate with internal team members and external suppliers and wholesale customers/retail buyers. Our buyers have specifically indicated it makes it easier to buy from us compared to before Surefront/buying from our competitors. Our team also required a quick implementation which Surefront was able to deliver on.

Cons:

Surefront has some limitations on which features are available on mobile.

Reasons for choosing Surefront

Our team indicated Surefront's user experience and functionality would be easiest to use and most likely to meet the team's requirements.

Mark E.

Verified reviewer

Automotive

2-10 employees

Used weekly for less than 12 months

Reviewed April 2024

A feature rich platform that saves us time

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

- Facilitates collaboration and communication with suppliers - Greatly reduces email exchanges and spreadsheet usage - Built-in chat function helps team coordinate - Easy sharing of product details with customers - Quote and order submission without leaving Surefront - Bulk uploads made onboarding easy - Customer support team is great

Cons:

- With so many features it takes a bit of time to learn the platform - Sometimes slow but has been improving with every release

Joy S.

Verified reviewer

Furniture

11-50 employees

Used daily for more than 2 years

Reviewed April 2024

Surefront PIM PLM CRM Solution

Overall Surefront has been a good software choice. It puts the team on the same page while speeding up our processes. Archaic spreadsheets have disappeared and we can now communicate in one system with our China team.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the ease of using Surefront. You can access it from around the world. You get 3 solutions in one without having to use and maintain multiple systems. It's customizable, from user defined fields and types to customer exports. The customer service team was amazing, they really listened to my needs and worked with me to find solutions.

Cons:

Surefront is still growing. The system I started with and the system it is now has come a long way. I'm sure it'll keep growing and improving as they learn more from their customers.

Melissa J.

Verified reviewer

Wholesale

2-10 employees

Used daily for more than 2 years

Review source

Reviewed April 2024

Great All-In-One PLM Platform!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Surefront offers the tools needed to streamline the entire product lifecycle which includes product development, sourcing, sales, orders and production. This platform allows you to fully manage the entire process from start to end with one easy application. No need to use any other platform-big win SF! Also, there are so many easy to use functions that allow quick communication with suppliers and customers. I can work directly with suppliers obtaining quotes and placing orders; and I can also present offers and create line lists to share with new and existing customers. It is nice to be able to work both sides. This saves me so much time! To add - Their customer support team is stellar; any questions and/or assistance I need they respond quickly and most efficiently.

Cons:

I cannot wait to use more of their business analytic features.

Kristine F.

Verified reviewer

Wholesale

2-10 employees

Used daily for more than 2 years

Reviewed April 2024

Much Needed Tool

Ratings Breakdown

Ease of use

Functionality

Pros:

I like Surefront because it has so many features that help me navigate product development. Also, everything I need to know about the product is documented. Aside from that, I can communicate with internal team and vendors easily.

Cons:

I would love to see showcase feature to be developed.

Don S.

Verified reviewer

Wholesale

Self-Employed

Used weekly for free trial

Review source

Reviewed April 2024

Great collaboration platform

Ratings Breakdown

Ease of use

Functionality

Pros:

Saves time when dealing with lots of vendors. One place to see all internal and external communication with vendors

Cons:

the process for getting a free trial was needs streamlining

Bucky R.

Verified reviewer

Computer Software

51-200 employees

Used daily for more than 2 years

Review source

Reviewed March 2021

Great Collaboration Tool!

Ratings Breakdown

Ease of use

Functionality

Pros:

I love how Surefront has so many different tools all in one app. The tool was able to improve our speed-to-market and simplify collaboration with suppliers.

Cons:

I would like to see some additional features around the workflow and a dashboard as well.

Joseph D.

Verified reviewer

Real Estate

2-10 employees

Used weekly for less than 6 months

Review source

Reviewed February 2021

Cool and with good graphics. Nimble and Effective solution.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Surefront has provided a complete 180 for our buying team. We went from slow, disorganized communication with our suppliers to being able to keep all the product specifications, programs and assortments organized in one place. I genuinely feel like it has freed up 8+ hours of work for each one of our team members that are using the platform. Easily the best part of Surefront is the transparency of the data trail for each product and the openness of communication for team members on both sides of any given negotiation.

Cons:

Probably this isn’t really Surefront’s issue, but getting our suppliers to onboard with Surefront can be a little bit of a hassle. Ideally, we want our whole network of suppliers to be on the platform. We find that with some of the “old school” decision makers, they are just more comfortable with tools they already have and know (i.e. email attachments). Would love it if we had some incentive to give them on Surefront’s end. Most suppliers are pretty open to onboarding, but wish there was an easier path for the stubborn ludddites.

Michael F.

Verified reviewer

Financial Services

10000+ employees

Used daily for less than 6 months

Review source

Reviewed February 2021

Easy to use and a huge timesaver

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

When it comes to bringing new products to market, Surefront really helps with pretty much everything—development, sales, merchandising. Super fast for communicating with retailers and other third parties for sales and sharing product specs and new lines. Makes just about everything we do faster and easier.

Cons:

Would love if the vision boards feature had a little more of a visual appeal on the screen. They just appear as attachments, which is probably one of the only sharing features that Surefront doesn’t elevate compared to email attachments. It’s fine and functional, but more visual appeal would elevate the overall impact.

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