iCare 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

iCare

3.9

(16)

Pricing

Starting at $100.00 per month

About iCare

iCare’s childcare management tool for office and classroom management helps automate and simplify enrollment, billing, payments, registration, recordkeeping, journaling, and parent-teacher communication. iCare includes every function and feature needed for running childcare centers efficiently and profitably.

iCare provides users with the tools required to process daily attendance and full accounting reports. Multiple user interfaces lets teachers track child and staff information, manage daily attendance and create invoices in real-time. Class attendance tracking automates end of the month billing cycle and helps generate real-time invoicing reports.

iCare allows businesses to track students' attendance, generate detailed invoices, print and manage various reports, manage students' tuition payments and send reminders by email or by text message. The platform assists with the management of billing, enrollment, class recording and more.

iCare Screenshots

iCare Pricing and Plans

Starting price: $100.00 per month

Free Trial

Free Version

Center/ Preschool/ Montessori

$100.00

flat rate, per month

No plan information available

Drop-In Center

$100.00

flat rate, per month

No plan information available

After School Care and Enrichment

$100.00

flat rate, per month

No plan information available

FDC Placement Agency

$250.00

flat rate, per month

No plan information available

Very Large and Multi-Site

Pricing available upon request

No plan information available

iCare Features

Popular features found in Daycare
Alerts/Notifications
Billing & Invoicing
Daily Reports
Employee Management
Immunization & Allergy Tracking
Meal/Nutrition Management
Parent Portal
Payment Processing
More features of iCare
Activity Dashboard
Activity Tracking
API
Attendance Tracking
Calendar Management
Class Scheduling
Communications Management
Contact Database
Customer Accounts
Data Security
Electronic Signature
Enrollments/Onboarding
Lesson Planning
Milestone Tracking
Multi-Location
Records Management
Registration Management
Reporting & Statistics
Role-Based Permissions
Wait List Management

iCare Integrations

Zapier

Cloudinary

FreshBooks

QuickBooks Online

iCare User Reviews

Overall Rating

3.9

Ratings Breakdown

44%

19%

25%

Secondary Ratings

Ease of Use

3.8

Value for money

3.3

Customer support

4.4

Functionality

3.3

Ian B.

Verified reviewer

Education Management

11-50 employees

Used daily for more than 2 years

Review source

Reviewed July 2022

iCare works for us!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like that it is cloud hosted and practically every device and browser can be used to access the server from anywhere. Most of the data points are minable and you can create almost any report that you need.

Cons:

Although the speed of the application has increased over the past years, there are many tasks that take moments to complete, rather than instantly.

Vendor Response

Hello Ian, Thank you much. We really appreciate your review. A task can be slow for many reasons: - Too many data validations have been added, especially, if the validations are running on diverse resources. - We just didn't optimize the underlying database query or tried to do too much in it. Sometimes, these are not caught in the QA process because of the lack of testing data. Depending on what they use more, each customer's dataset is different. - Sometimes the underlying technology is not great and needs to be refactored. Please send us (support@icaresoftware.com) the list of your slow tasks. We will absolutely do our best to optimize them.

Replied July 2022

Catherine S.

Education Management

11-50 employees

Used daily for less than 6 months

Review source

Reviewed November 2018

Fantastic Upgrade from our old program

I have been a school administrator for over 15 years and iCare is the software I have always dreamed of having. Automated features, parent engagement and lightening speed. I used to wait on hold forever to reach someone, not iCare, they are so wonderfully tech savvy! Messaging, screen sharing, phone or email- I have all the support/access I need. Thank you iCare!!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love that it is cloud based and interactive with our parents and staff. We have only scratched the surface of what iCare can do and already it is lightyears ahead of anything else we found.

Cons:

There is nothing about this software that I don't like-it loads fast, the tools are easy to use and I can access it from anywhere. If we come across something that needs to be tweaked to work better for our program, the response from iCare is great.

Vendor Response

Thank you so much for your kind words, Catherine. We really appreciate you taking the time to share your experience with us¿ We count ourselves lucky for customers like you. Team iCare

Replied November 2018

Candice D.

Verified reviewer

Individual & Family Services

2-10 employees

Used daily for less than 12 months

Review source

Reviewed July 2022

Icare is the worst!!!

Extremely negative. Unfortunately we are dragging through the last couple months of our “commitment”

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Nothing, it is full of bugs and bad coding. The IT guys think they know about accounting. They get offended if something isn’t working. Big language barrier and they refuse to actually help.

Cons:

Everything, the accounting part angers me the most. THE SOFTWARE DOESNT WORK RIGHT!

Vendor Response

Candice, It is not possible to agree with you. You have a drop-in (point-of-sale) business. For that business, nothing is developed as much and as well as iCare. As an example of a business like yours, we have one 24x7 drop-in center that caters to 1,500 children night and day. We'll be happy to have you talk to them and see what iCare does for them. Maybe when you started with iCare your business model wasn't fully developed or there were some gaps in communications that we couldn't get you started. Do you mind scheduling a call with me to go through your difficulties and if they were bugs to see if they are gone? And if they were misunderstandings then get a clearer picture of your needs and operation. Want to add one line: We have been in this business for 25 years and have dealt with thousands of centers and programs. We couldn't have survived if more than a handful experienced what you did.

Replied July 2022

Greg W.

Used unspecified for unspecified

Review source

Reviewed January 2016

Wouldn't want to go without it !!!

As the owners of a 7 day a week center with over 500 children, my wife and me decided to search for a better way to run our business. We brought ICare online in November of 2007 and it literally changed the way we do business. We were using a DOS program and had to enter weekly and daily charges in manually. For years, we did all attendance and food program for the children manually as well. Staff attendance was done with punch cards that required us to calculate hours before issuing checks. Now that we use ICare, we can quickly and easily run the reports we need and tuition is billed automatically. Overtime is calculated during the day ending process every night. Staff times are calculated and the report makes payroll a breeze. Reimbursement for childcare and food through state programs are easily justified since ICare organizes the information for you in simple reports. Over the years, I have requested tweaks and upgrades to the software and have been very pleased with the response/results I get. Because of ICare, we are able to keep payroll to a minimum and track everything that needs tracking with amazing ease. I would recommend ICare to any one in the market to simplify and streamline their business with software.

Ratings Breakdown

Ease of use

Customer support

Maer B.

Verified reviewer

Education Management

51-200 employees

Used daily for less than 6 months

Review source

Reviewed August 2022

Perfect for tricky deployments

The [SENSITIVE CONTENT] and deployment team are fantastic.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

We have a very specialized set of requirements, and iCare was able to address them all directly without bizarre workarounds.

Cons:

Have not found anything to yet, but we are in the deployment phase

Reasons for switching to iCare

Needed an updated interface and loads of new features that would have been too costly to develop in our custom solution.

Emmett P.

Verified reviewer

Non-Profit Organization Management

11-50 employees

Used daily for less than 12 months

Review source

Reviewed July 2022

Icare review

overall we get good value and the software is easy to use.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

mostly it is easy to use and the customer service is great.

Cons:

there are many small glitches in the software.

Vendor Response

Hello Emmett, Thanks a lot for a very honest and helpful review. We are quite aware of the glitches you are talking about - after all, we have to support them ;). Really, the reason for the glitches is that we entertain a lot of customer requests sticking to our slogan of 'tailored to your needs'. But as the product has grown in scope and is becoming more rugged, we don't have to make as many changes now to satisfy customer requests. Many of those can now be managed through setup and configuration. Hopefully, you'll find fewer and fewer glitches going forward. I must say that a few more major enhancements are in the pipeline right now. The new Journal, Lesson Plans, and Curriculum just got released. New Program/Classes Setup and Enrollment Process are coming out soon. Our motive is to provide more use cases and make the product easier to use for both new and advanced users. We'd, of course, love your recommendations. Again, thanks for the candid review.

Replied July 2022

Gina D.

Education Management

11-50 employees

Used daily for less than 2 years

Review source

Reviewed December 2018

Program Director

The customer support always helps us with the problems. They are a great asset to your company. They knows what they are doing and they will explain what is the problem.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We have a lot problems every month with the software. I have to do a lot of fixing for our clients with their billing. If you do an update more problems surface.

Cons:

During the first of the month we do billing and that's when all our problems start. I had one time 2 months with no problems and I was excited that we didn't haven't to fix anything and than you guys did an update and all the problems surface back up and add more problems.

Ashley E.

Verified reviewer

Individual & Family Services

2-10 employees

Used weekly for less than 6 months

Review source

Reviewed July 2022

I wish I enjoyed using it

I absolutely love the support team. They always have my back.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I use this most for charting attendance and tracking hours of staff for payroll.

Cons:

Everything makes sense but I just hate using it. The only reason I use it is because I can’t keep track of everything in my head. I only use it when I have to…

Reasons for choosing iCare

I was looking for something to manage my drop in system but ended up switching the nature of my program and no longer need the scheduling systems I needed then.

Vendor Response

Hello Ashley, Thanks for your candid response. Since your business model has changed, can we go back to the drawing board and see what your needs are and how the business has changed? I am asking your assigned Customer Success Manager to schedule a time convenient for you for a meeting. Please accept that. Thank you,

Replied July 2022

Kim C.

Primary/ Secondary Education

11-50 employees

Used daily for less than 12 months

Review source

Reviewed December 2018

Using iCare due to regulation Mandate

We started using the program because the state of Washington mandated electronic attendance taking, it does a fair job of doing this, but the tech for our center does a lot of hand holding and support to make our usage viable.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I have been the tech business for 40 years, and iCare Customer Service response has been the best I have used for a technology company. iCare was willing and did make requested updates, and they did so ina timely manner.

Cons:

The program is not intuitive for: parts of adding a student; locating some settings; and graduating students to new class/program.

Katherine G.

Education Management

2-10 employees

Used daily for less than 12 months

Review source

Reviewed December 2018

Pros and cons of icare