Servant Keeper 2026: Benefits, Features & Pricing

Again, it's the support that makes this software hum for me. I am pretty good using it but occasionally still need a little help and you guys are always available, helpful and patient.

I have appreciated having and using it. My coworkers have struggled to keep things straight because of it's complexity.

Great for creating photo directories on our own. Also a good reporting tool

I am very pleased with the functionality within Servant Keeper. I must state again, that I have never had better customer service. Not only was the CSR knowledgeable on every question I asked, and may I add, I had very random questions, but all were completely answered, and just ... WOW!!! How nice to deal with a company that appreciates your business even if we are small fries.

This has been a very reliable software as I have experienced very few issues with it. In the almost seven years I have used it, I think I have called for technical assistance only two or three times. My issues were resolved in a timely and helpful manner. I am a satisfied user of Servant Keeper.

Due to the unfortunate experiences with Servant Keeper, I have led my organization to switch immediately.

I was the database admin the We had constant issues with the ck system.

When our church first got SK, we were coming from inconsistent and insecure data storage methods that had been used for many years. SK was a nice change, as it was our first introduction to church management software. We have greatly utilized its integration with Mailchimp and Vanco and have built processes for ourselves to meet our needs these last few years. However, as our church is striving to grow and change, we are looking for a replacement for our Servant Keeper software. Its reporting features are clunky and not as customizable as we'd like, especially the graph reporting. The interface is overwhelming and unattractive and has a big learning curve, so many members of our staff have not been able to use it or learn it efficiently. The mobile apps are nice, but with the limits of the reporting, Greet and Attend is basically useless to us - the quick counts do not accurately chart in the reports and there is no way to fix this. The Mobile Ministry app crashes often. The fact that this software is downloaded and not web-based makes it inaccessible in many ways. There is no way for volunteers or members to utilize it either, which is something important to us. The final straw for us was the price - a $550 initial setup fee, $59.99 a month for the lowest plan (increased without warning from $49.99), plus an additional $200 a year to have access to support that is often unhelpful is too much for our smaller church.

Having used Servant Keeper for 2 years, it did exactly what I needed it to do, but never without some challenges that had to be overcome. Servant Keeper's look and features really feel designed for an older church but a church with a younger staff and demographic would probably find itself better suited with another option.

Their customer service was poor at times when they had compatibility issues with Mac OS. And on top of that their pricing model went up. If they had kept up the look and feel of their software that would not be an issue. However they raised prices without adding functionality to their suite of services. Further I discovered after the fact that there were some benefits with the higher pricing— however no one ever communicated that to us—- the customer.