TrialKit 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

TrialKit

4.5

(34)

Pricing

Pricing available upon request

About TrialKit

TrialKit, developed by Crucial Data Solutions, is a powerful, end-to-end clinical trial platform designed to transform the way life sciences organizations collect, manage, and analyze study data. Built to adapt to the ever-evolving needs of clinical research, TrialKit combines advanced electronic data capture (EDC) capabilities with a comprehensive suite of tools for every stage of your study lifecycle—from startup to closeout.

What sets TrialKit apart is its unparalleled flexibility. Whether you're a small biotech or a large CRO managing a global portfolio of trials, TrialKit offers scalable solutions to meet your needs. The platform provides a user-friendly interface for seamless study design, robust data collection tools (including direct data capture and ePRO/eCOA), and eConsent, randomization and trial supply management (RTSM), medical coding, eTMF, and AI-driven analytics.

TrialKit eliminates the inefficiencies of disjointed systems by offering a truly unified platform. Research teams can configure studies themselves with minimal technical expertise, enabling faster deployment and reducing costs. Meanwhile, participants benefit from an intuitive mobile app experience that f...

TrialKit Screenshots

TrialKit Pricing and Plans

Starting price: Pricing available upon request

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

TrialKit Features

Popular features found in Electronic Data Capture
Audit Trail
Clinical Study Management
Compliance Management
CRF Tracking
Data Import/Export
Distributed Capture
Document Classification
Document Imaging
Forms Management
Remote Data Capture
Reporting/Analytics
Third-Party Integrations
More features of TrialKit
21 CFR Part 11 Compliance
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Ad hoc Reporting
Alerts/Notifications
API
Approval Process Control
Audit Management
Configurable Workflow
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Data Capture and Transfer
Data Extraction
Data Storage Management
Data Synchronization
Data Verification
Data Visualization
Digital Signature
Document Management
Document Storage
Double Data Entry
Drag & Drop
Electronic Data Capture
Electronic Signature
EMR/EHR
Enrollments/Onboarding
Financial Management
HIPAA Compliant
Inventory Management
Mobile Access
Monitoring
Multi-Language
Patient Management
Patient Monitoring
Patient Recruiting
Progress Tracking
Randomization
Real-Time Data
Real-Time Monitoring
Real-Time Reporting
Reminders
Reporting & Statistics
Role-Based Permissions
Scheduling
Secure Data Storage
Trial Design
User Management
Web Forms
Workflow Management

TrialKit User Reviews

Overall Rating

4.5

Ratings Breakdown

68%

24%

Secondary Ratings

Ease of Use

4.4

Value for money

4.6

Customer support

4.8

Functionality

4.2

Verified

Reviewer

Education Management

1001-5000 employees

Used monthly for less than 6 months

Review source

Reviewed May 2022

Efficient platform

Ratings Breakdown

Ease of use

Functionality

Pros:

What I like the most about TrialKit is that it helps capture clinical and pharmaceutical data . This is extremely beneficial for scientists who want to conduct research as they can find readily available information from different sources to use in their studies. Also, TrialKit is accessible not only through a computer but also on a mobile phone making it practical and easy to use. Customer service and support is available around the clock for users too.

Cons:

I love TrialKit and wish all countries had access to it. I live in Panama and being able to use it here would simplify a lot of medical processes. I think that if TrialKit can consider a free trial it would be more captivating to users.

Vendor Response

Dear Valued User, Wow - thank you so much for sharing about your experience with the TrialKit platform on Capterra! It makes us happy to hear that it has supported your data capture processes and that the mobile app was helpful to have in your technology toolkit. We did want to share that TrialKit is available in all countries, and we do provide a trial sandbox for vetted organizations to evaluate the system. If you ever have questions about using the platform in Panama to conduct research, please don't hesitate to get in touch with us at info@crucialdatasolutions.com and we'll connect you with the right person at CDS. - Your Partners in Research, The Crucial Data Solutions Team

Replied May 2022

Stephanie P.

Verified reviewer

Medical Devices

51-200 employees

Used daily for less than 12 months

Review source

Reviewed May 2020

This EDC is awesome!

The company is benefiting greatly from the features we were able to include or exclude based on our specific study. Our clients also seem pleased with the system, as the majority of our previous studies were managed using paper forms. The switch from paper CRFs to utilizing this EDC has been wonderful! Lastly, while it might only be notable for myself, I'd like to mention that I've grown personally through the set-up/customization/study build process in terms of gaining helpful, basic programming knowledge.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The product is very user-friendly and intuitive with simple icon legends and a detailed, informative help desk. It has the ability to be flexible with many aspects of different types of studies, and has a wide range of reporting features as well as audit reports. The automatic notifications, editable home page, and simple upload/export features are great. After the customization, during the initial study build, it was implemented and integrated seamlessly into our workflow.

Cons:

There are a few small suggestions, such as developing the task of adding users to sites into a multi-select type option, instead of one by one. Read-only access to the payment manager would also be helpful. Batched email notifications regarding queries or review items, instead of an email per query, would be a nice feature too.

Reasons for choosing TrialKit

We chose TrialKit over other options because of the great customer service, the unbeatable costs, and the abundance of customization that other "out of the box" companies could not accommodate.

Vendor Response

Thank you so much for this review, Stephanie! We are pleased to hear that the customizable nature of TrialKit has served your studies well and that your transition from paper has been a smooth one. Your suggestions have been passed along to our development team for future enhancements as we continue to improve the system. - Your Partners in Research, The Crucial Data Solutions Team

Replied May 2020

Craig P.

Verified reviewer

Research

2-10 employees

Used weekly for more than 2 years

Review source

Reviewed October 2019

Full of Bad, Buggy Programming

Dealing with Clinical Studio and, by extension, the support staff has been a lesson in abject frustration. It is one of the most bug-filled, poorly written programs I have ever had to deal with. At this point though, I have poured hundreds of hours and thousands of dollars into setting up our data management within Clinical Studio, so it's essentially too late to switch to a competing EDC. No doubt many users are in a similar position to my own, allowing Clinical Studio to offer such a sub-par product with little to no repercussions.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

At first I believed Clinical Studio was rather flexible and had lots of functionality. Unfortunately, the more I've used it, the more I've discovered that it is full of undocumented limitations (such as certain Conditional Logic types not working with certain Field types, for no clear reason) as well as hollow functionality (such as a button to copy and paste Conditional Logic from one Field to another Field in the TrialKit, though the button doesn't actually work).

Cons:

The fact that most of the bugs and problems that I've run into with Clinical Studio are not new, yet are still not fixed, is infuriating. Often, when I contact support they tell me that they've seen the issue I'm describing in the past, and suggest a work-around for it. This "solution" only addresses the symptom, not the underlying problem (bugs in the developers' programming), and does nothing to prevent the issue from happening to myself or someone else in the future.

Vendor Response

Craig, Thank you for the feedback in this review. As President of Crucial Data Solutions I take all feedback seriously and view it as a learning opportunity for our company. I also appreciate you taking time to speak with me on the phone last week upon first learning about your frustrations. I've shared our conversation with our team and I know everyone is committed to providing you with more insight, support and guidance that I expect will have a positive effect on your experience with CDS. With over 10,000 global users and overwhelming positive feedback, your situation is an outlier for us. Software inherently has bugs and challenges; how we address them is what we've been lauded for by the majority of our customer base. Unfortunately, we haven't done an adequate job in your case, so I plan to be personally involved to make sure we can set you up for success. I look forward to supporting you moving forward and to a successful launch of your upcoming study. Jeff Rogers

Replied October 2019

Jerry S.

Health, Wellness and Fitness

2-10 employees

Used daily for more than 2 years

Review source

Reviewed November 2017

GREAT Tool for Web Based, Mobile, and Wearable Clinical Trial Data!

We've been able to tap into the world of mobile and wearable technology in clinical research!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Clinical Studio and TrialKit have helped FUEL Studios, Inc. provide even more great tools for our clients. The feature we like most about this platform is the native ability to run on Smartphones, Tablets, and Wearables as an App. It creates a fast and intuitive experience for sponsors, clinicians, and patients. The user interface is modern, and fun for users to use from any location. The Clinical Studio support team has been great to work with too! They have always supported our team in numerous ways, and eagerly receive our suggestions for software improvements. Good people. We're thrilled to have this platform as one of the solutions we can offer to our clients!

Cons:

Though this platform has the ability to create reports and easily pull data, we're hoping to see the complexity of these features grow. For example, creating graphical reports or reports with calculations. We're also hoping we could easily query all study and system data to find specific situations. In the times when we need more, it is very easy to export data to work with outside reporting tools. Or, ask the support team for further information!

Vendor Response

Hi Jerry, thank you for such a wonderful review! It's exciting for us to see our mobile and wearable technology be put to use in studies as it continues to become a growing tool in the clinical research industry. We're grateful for your feedback. Because of customers like you, we're able to add valuable enhancements to Clinical Studio and TrialKit, so be sure to keep your eyes peeled for new reporting features very soon! - Your Partners in Research, The Crucial Data Solutions Team

Replied March 2020

Alice M.

Verified reviewer

Biotechnology

51-200 employees

Used daily for less than 2 years

Review source

Reviewed March 2020

Review of TrialKit

Overall, TrialKit is a great product. With it's ease of use, time from study start to go live is a smaller window of time than other software I have worked with. Customer Support is quick to respond with professional, personal care taken to address any issues I encounter throughout the life of my studies.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

As a study builder, I have found TrialKit easy to use from study start up through archival. Form building, study visit schedule set-up and conditional action programming are fairly quick and user friendly. Also, if needed, online help information is concise and thorough. The process to go live, migrate to an updated version and lock/archive are simple to perform and navigate.

Cons:

One feature that could use improvement is Report Builder. Currently, it is not robust enough to generate custom reports of data in the system. It is mostly a data dump and it would be nice to have some added features where the user could add logic to the reports to give the customer a better and more robust output of their data.

Vendor Response

Hi Alice, Thanks so much for taking the time to review TrialKit. It's wonderful to hear you've found the platform easy to use and beneficial to your study start-up processes. We value your feedback on the Report Builder; as a technology company, we're constantly working to deliver the most efficient and effective technology available to the markets we serve. The input we receive from our users allows us to continue enhancing TrialKit and the overall experience for users everywhere. - Your Partners in Research, The Crucial Data Solutions Team

Replied March 2020

John H.

Hospital & Health Care

2-10 employees

Used daily for less than 12 months

Review source

Reviewed January 2017

Clinical Studio Turns a Complex Oncology Study into a Manageable and Customizable SAAS Solution

Let me start off by saying Clinical Studio's customer service is the best. Cody and Paul in particular have been invaluable. They provided all the necessary training to build our studies, made potentially challenging data migration a breeze, and often respond within minutes to our email and text questions. They incorporate new features as we need them and seem to have great synergy between their development and support teams. They treat us like a partner versus a customer and we love that. ONCOtherapeutics (CRO) specializes in oncology-related studies that require several hundred case report forms clinical research sites must complete for every subject throughout the course of each study. Being able to create and reuse templates and then adjust them as needed has saved us from time-wasting manual duplication. Their study builder, which works on the desktop browser or as an iPhone or iPad app, is a simple drag-and-drop user interface and also allows for flexible conditional actions (e.g. hide or show fields and validate or compute data entries). Both sites and subjects can use their iOS apps to complete study forms. Their value proposition is constantly improving and we are grateful for their partnership.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Drag-and-drop interface and reusability of forms.

Cons:

Too many confirmation windows to click on but pointed this out to them already so it may not be an issue by the time you read this. ;)

Vendor Response

Thank you for your review, John! We understand how complex oncology studies can be, so we're glad Clinical Studio helps streamline the process for you and your team. Your feedback is very valuable to us - we use it to continually make enhancements to the software. Looking forward to building more studies with you! - Your Partners in Research, The Crucial Data Solutions Team

Replied March 2020

Kiran c.

Verified reviewer

Medical Devices

5001-10000 employees

Used daily for less than 12 months

Review source

Reviewed May 2019

Clinical Studio review for Medical device company

We are using clinical studio for 3 clinical studies for medical device company. So far the experience has been good. It is a good deal for the price we pay.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

- Mobile app - Save as draft function for CRFs - Payment manager capabilities - Site level document - Single sign on for all the studies in clinstudio (and different roles for admin) - Freedom for the look of eCRF (better control for positioning of variables and responses) - very prompt customer service

Cons:

- On boarding training/experience (especially for admins) could have been better - Payment manager to include PO/check issued details - Multiple table on single eCRF always extracts as separate tabs/datasets. If one CRF has only one extracted dataset , that would be helpful.

Vendor Response

Dear Kiran, Thank you for leaving a terrific review of Clinical Studio. We are glad the system's capabilities are performing well for Intuitive Surgical's medical device studies and you find the value for money to be a good deal. Your review has been shared with the customer experience team so we can continue to improve our onboarding process. Your feedback on the payment manager and CRF extractions has also been passed along to the folks in product development so those improvements can be made. - Your Partners in Research, The Crucial Data Solutions Team

Replied March 2020

Lisa W.

Verified reviewer

Research

11-50 employees

Used daily for less than 6 months

Review source

Reviewed April 2022

LW review of Trialkit

My overall experience has been positive with TrialKit. Their support has been great! The tool is easy to use and they also have good documentation to help you if you have questions.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

the product is easy to use for all functional areas. Studies can be developed,, tested and placed into production very quickly.

Cons:

Although the reporting tool is easy to use, it is not very robust.

Reasons for choosing TrialKit

Client requested us to use TrialKit

Vendor Response

Hello Lisa, Many thanks for this great feedback about TrialKit! We're happy you've had a positive experience and found the platform easy to use. We hope to support more studies for you in the future. - Your Partners in Research, The Crucial Data Solutions Team

Replied April 2022

Mindy C.

Verified reviewer

Medical Devices

11-50 employees

Used daily for more than 2 years

Review source

Reviewed May 2019

Great software! Competitively Priced! Unparalleled Customer Service!

I have enjoyed working with Clinical Studio on two projects. When changes need to be made then the team works diligently to correct the issue. Reviews from the sites are that they enjoy working from platform and that it is more user friendly other EDC platforms that they have used.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software is easy to use and the site's enjoy working with the platform.

Cons:

Building reports hasn't been the easiest but it is doable.

Vendor Response

Hello Mindy, We appreciate the nice review! We're glad Clinical Studio has been easy to use both for you and those using it at sites. Your input regarding reports has been shared with our product development team. An update for report building is in the works - be sure to watch for it to release this fall (2019). - Your Partners in Research, The Crucial Data Solutions Team

Replied March 2020

Mary O.

Verified reviewer

Medical Devices

11-50 employees

Used daily for less than 2 years

Review source

Reviewed May 2019

Average Functionality for the Price

They are eager to improve the customer's experience and are implementing improvements based on our feedback. Thanks, Clinical Studio!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use Includes a CRF payment manager Allows for randomization

Cons:

Lack payment report (list format only which can be used to build your report) Lacks robust build-your-own query capability Subject follow-up tool could be more robust by including the visit windows (windows available only via the subject manager)

Vendor Response

Hi Mary, thank you for setting aside some time to leave a review for Clinical Studio. We're pleased to see you listed ease of use as a pro of the system and enjoy utilizing the payment manager and the randomization feature. We've passed along your comments in the cons section to our development team and look forward to enhancing the system to even better fit your needs. - Your Partners in Research, The Crucial Data Solutions Team

Replied March 2020

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