Tofino 2026: Benefits, Features & Pricing

I enter work orders daily, we have our inventory on here. Overall I like it very much. There are some areas that need to be able to be customized to fit our particular need. My last program was able to do that.

Overall good has been a few issues on the purchasing side. Sometimes to many options on how people can do things some people get confused when they change there settings and loose ability to track or see data. The transition to new format has caused some slowdowns and lost transactions.

I think that the overall experience is good, but there are some issues that need to be resolved both by Tofino and from a user point of view.

FastCrib has allowed our company to create work orders efficiently, using a web-based product. For the most part the system is easy to use if you have basic computer skills. Tofino continues to build on the great foundation that they have created. I have been able to submit multiple features request with little effort via the easy to use request process. Most of the problems that I have with the software have been operator errors: forget how to do something/a feature. When I run into this problem, I access the help/resource section or make a simple phone call/email to get my answers within a reasonable amount of time (usually within a couple of hours or less). No system is perfect, but it is nice to know that I have an open-minded partner in meeting my expectations and solving my problems (our expectations/problems are not normal for a typical CMMiS user). Before I started using FastCrib I looked at several different products to replace an out dated program. In short, there are products that are cheaper and more expensive, but I am confident that I have the right partner in managing our MRO activities.

Having dealt with almost a dozen software companies in our search, it was highly disappointing to be lied to and then denied a refund.

Pros: Great support for your business. The software is easy to learn and implement. We have close to 1 million dollars of inventory and 400 employees at this site, implementation was easy and it has been a pleasure to work with. Cons: This topic is hard to think about, so far the only thing that I can think of would be user rights could be a bit more detailed. The overall impression has been great. The staff is very responsive and very knowledgeable about the software and support equipment. This software has been very enjoyable and does a great job. I would recommend it to any company no matter the size.

There are many pros to this software. It is web based, mass data uploads, downloads, and updates are done easily. The search capabilities are fantastic. Data reporting is also very easy. There is a small learning curve to understand the terminology and functionality of the system but the customer support is some of the best that I've seen. Questions are answered promptly and software change requests are evaluated and implemented if possible very quickly compared to other systems that I have seen.

Any interaction we have had with Tofino has been excellent whether it be for insight into the applications capabilities or support in how we make use of the system structure to meet our needs. Technical communication related to our special needs and planned integration to our business system has also been very helpful. We use the system across multiple U.S. locations.