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Updated May 30, 2025 at 4:12 AM

Docusign 2026: Benefits, Features & Pricing

image of Olivia Montgomery, PMP

Written by Olivia Montgomery, PMP

Associate Principal Analyst

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Edited by Lindsay Page

Editor

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On this page
  • Our Summary
  • Pricing and Plans
  • Features
  • Integrations
  • Key Sentiments
  • User Reviews
  • Frequently Asked Questions

Our Summary

Docusign
Docusign
4.7
(9208)

Pros:

  • e-Signature functionality
  • Ease of use

Cons:

  • High cost
  • Document editing restrictions

Pricing

Starting at $15.00 per month

What is Docusign:

Docusign is a platform that manages electronic signatures and digital transactions. It allows businesses and individuals to sign documents electronically, including contracts and agreements, so they can reduce the amount of paperwork they have to use. Inside the app, users can prepare documents, store them, and send them to recipients.

Why we like Docusign:

Docusign stands out for its ability to collect and manage electronic signatures, as well as its multi-party signing feature. Docusign also provides secure data storage, which makes it easier for users to avoid falling victim to identity theft. Users like Docusign’s ease of use and functionality, awarding it 4.7 out of 5 stars in both categories, according to data collected by Software Advice.

Who should use Docusign:

Docusign is an effective document management option for companies of various sizes, with 74% of reviewers coming from organizations with 1-200 employees. Professionals in the legal, real estate, finance, and sales industries may find Docusign particularly helpful.

Docusign Screenshots

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Docusign Overview

DocuSign is a cloud-based platform that enables organizations to create, commit to and manage their agreements all in one place. DocuSign's solutions cater to a wide range of industries, from financial services and insurance to real estate and government. DocuSign's core product is eSignature, which allows users to electronically sign documents with ease. It also offers advanced features such as contract lifecycle management that helps automate the contract lifecycle to accelerate cycle times, optimize agreement value and eliminate unnecessary risk. DocuSign further enhance...

s its capabilities through a set of integrations and APIs, allowing seamless integration with other business systems.

Docusign Pricing and Plans

Starting price: $15.00 per month
Free Trial
Free Version

Personal

$15.00

flat rate, per month

Plan includes:

  • 5 Envelopes Per Month
  • Reusable Templates
  • 900+ Partner Integrations
  • Basic Fields
  • Real-Time Audit Trial
  • Notifications & Reminders
  • Mobile App
  • Mobile Signing

Standard

$45.00

flat rate, per month

Plan includes:

  • Shared Templates
  • Collaborative Commenting
  • Customized Branding
  • Scheduled Sending
  • In-Person Signing
  • User Permission Management
  • Team Reports
  • GDPR

Business Pro

$65.00

flat rate, per month

Plan includes:

  • Signer Attachments
  • Formulas & Advanced Fields
  • Web Forms
  • Bulk Send
  • Payment Collection
  • Locked Template Zones
  • Custom Form Fields
  • ISO 27001 Certified

Enhanced plans

Pricing available upon request

Plan includes:

  • Organizaton Management
  • Document Generation for Salesforce
  • Compliance Obligations
  • SSO
  • Identification and Authentication
  • Multi-Channel Delivery
  • 24/7 Live Support
  • Docusign Maestro
  • Docusign Navigator
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Our Analysis of Docusign's Pricing Plans

We've analyzed the features, benefits, and limitations of DocuSign's pricing plans to help you determine which option aligns best with your electronic signature and document management needs. The provider offers a suite of plans across several categories: eSignature, intelligent agreement management (IAM), and developer API Plans. Each category serves different use cases and organizational requirements.

eSignature plans

Docusign offers...

two sets of eSignature plans, one for standard use cases and one for the real estate sector. Understanding the nuances of these plans is essential for making the right choice for your eSignature needs. **Personal and Real Estate Starter plans** These entry-level eSignature plans are designed for individuals, sole proprietors, or real estate businesses with basic needs. They are both priced at $15 per month ($10 if billed annually), accommodate a single user, and include five send agreements for eSignature per month and other core eSignature features. The Real Estate Starter plan also provides access to standard real estate forms and strikethrough functionality. **Pros:** - **Affordable entry point:** The low monthly cost makes electronic signatures accessible for individuals and small businesses. - **Core functionality:** Includes the fundamental eSignature capabilities that most individual users need. - **Partner integrations:** Access more than 900 partner integrations, even on these lowest-level plans. **Cons:** - **Limited user capacity:** As single-user plans, these are not designed for team collaboration. - **Send agreement restrictions:** Five send agreements per month may not be enough for many businesses. - **Missing workplace integrations:** Users must upgrade to the next-level plan to access integrations with Slack, Microsoft Teams, Zoom, and Stripe. **Standard and Real Estate plans** The Standard and Real Estate plans are specifically tailored for small to midsize teams who need higher feature limits and collaboration tools. At $45 per month per user ($25 if billed annually), these plans support up to five users and include more advanced eSignature features, additional integrations, and, for the Real Estate plan, a single workspace to view multiple transactions and organize all forms and documents. **Pros:** - **Expanded send agreements:** Users can send up to 100 document packages/envelopes to be signed per user per month. - **Multi-user support:** Accommodates small teams of up to five users. - **Advanced eSignature tools:** Access features for collaborative commenting, scheduled sending, prefilled fields, in-person signing, and more. **Cons:** - **Limited workflow optimization:** No access to features like locked templates, drop-down form fields, bulk send, and action triggers. - **User limit:** The five-user maximum for Real Estate plan users may restrict growing teams; the Standard plan has a limit of 50 users. - **No payment collection:** Users must upgrade to request payments and signatures in one step. **Business Pro and REALTORS plans** Docusign’s Business Pro plan for standard users and REALTORS plan for real estate businesses diverge slightly. Business Pro costs $65 per month per user ($40 if billed annually), and the REALTORS plan costs $45 per month per user ($25 if billed annually). Both plans add workflow optimization features. **Pros:** - **Workflow tools:** Optimize your workflow with locked templates, drop-down form fields, and signer attachments (both plans); payment collection and bulk send (Business Pro plan); and formulas and advanced fields (REALTORS plan). - **Special pricing:** National Association of Realtors (NAR) members get access to special plan pricing for the REALTORS plan. - **REALTOR logo branding:** REALTORS plan users can leverage exclusive NAR branding on emails and webpages. **Cons:** - **Limited customization:** Advanced customization features like signing groups, conditional routing, and delayed routing are reserved for the Enhanced plans. - **User limit:** The REALTORS plan still includes a five-user maximum; like the Standard plan, the Business Pro plan has a limit of 50 users. - **No access to Docusign API set:** Only Enhanced plan users can access the provider’s API set to help optimize custom deployments. **Enhanced and Enhanced Real Estate plans** Docusign’s custom eSignature plans scale to the needs of larger businesses and real estate firms. Potential customers must contact the provider’s sales team for pricing. **Pros:** - **Scalable and customizable:** Include the features you want and need for optimal performance. - **Advanced security:** Access additional security features, such as a knowledge base and ID verification authentication, HIPAA support, and Docusign Monitor. - **Regulated digital signatures:** Supports more types of regulated digital signatures than lower-level plans. **Cons:** - **Requires consultation:** Pricing is determined only after consulting with the provider’s sales team. - **Unclear feature list:** The plan page on Docusign’s website can be confusing regarding what’s available in the Enhanced plans. - **No additional real estate features:** The Enhanced Real Estate plan doesn’t appear to offer any additional real estate-focused functionality. **IAM (Intelligent Agreement Management) plans** Docusign offers four IAM plans—Starter, Standard, Professional, and Enhanced—to suit businesses of different sizes and needs. **IAM Starter plan** The IAM Starter plan combines basic eSignature capabilities with agreement management features. Priced at $65 per month per user ($40 if billed annually), this plan includes 100 envelope sends per user per year, along with basic agreement creation and management tools, workflow automation, team management, and standard security. **Pros:** - **AI-powered features:** Includes AI search management and analysis capabilities. - **Workflow automation:** Provides one automated workflow to streamline document processes. - **Agreement navigation:** Store, manage, and analyze agreements with 500 Navigator agreements per user per year, plus a one-time bonus of 5,000 agreements. **Cons:** - **Limited envelope sends:** The cap of 100 envelope sends per user per year may be restrictive for active users. -**Minimal automation:** Only one automated workflow may be insufficient for organizations with complex processes. - **Entry-level features:** Includes only Standard eSignature plan features rather than more advanced capabilities. **IAM Standard plan** The IAM Standard plan expands on the Starter offering with unlimited envelope sends and additional workflows. At $75 per month per user ($45 if billed annually) for a minimum of three users, this plan provides enhanced capabilities for teams requiring more robust agreement management. **Pros:** - **Unlimited web app sending:** No restrictions on the number of envelopes sent through the web application. - **Enhanced workflow automation:** Includes three automated workflows for more complex process management. - **Expanded agreement capacity:** Provides 1,000 Navigator agreements per user per year, plus a one-time bonus of 5,000 agreements. **Cons:** - **Three-user minimum:** Requires payment for at least three users, which may not be ideal for smaller teams. - **No SSO:** Users must upgrade to a higher-level plan to get access to secure user logins via single sign-on (SSO). - **Standard eSignature limitations:** Still includes only Standard eSignature plan features. **IAM Professional plan** The IAM Professional plan offers advanced features for organizations with sophisticated agreement management needs. Priced at $95 per month per user ($75 if billed annually) for a minimum of three users, this plan includes Business Pro eSignature plan features and expanded workflow capabilities. **Pros:** - **Advanced eSignature features:** Includes the complete Business Pro eSignature plan feature set. - **Extensive workflow automation:** Provides 10 automated workflows for comprehensive process management. - **Multichannel delivery:** Expand your customer/signer reach with agreement notification delivery via SMS or WhatsApp. **Cons:** - **Significant price jump:** Represents a substantial cost increase from the Standard plan. - **Three-user minimum:** The requirement to pay for at least three users may not be cost-effective for smaller teams. - **Limited branding:** Only the Enhanced plan includes expanded branding, which allows more than one type of company brand, with the ability to add logos and specify color and theme. **IAM Enhanced plan** The IAM Enhanced plan is DocuSign's premium offering for large organizations with complex agreement management requirements. This plan requires contacting sales for custom pricing and features. **Pros:** - **Multiple plan categories:** Enhanced plan users can choose among IAM for Enterprise, IAM for Sales, and IAM for Customer Experience. - **Customized plan:** Select the features and user limits required for your specific business needs. - **Enhanced workflow features:** The Advanced Workflows tool suite includes conditional and delayed routing, signing group, and document visibility functionality. **Cons:** - **Opaque pricing:** Custom pricing model lacks transparency for budgeting purposes. - **Requires consultation:** Potential plan users must consult with a Docusign sales representative to make a purchase. - **Potential overprovisioning:** Smaller businesses may not use the full feature set, leading to unnecessary costs. **Developer API Plans** Docusign offers three tiers of Developer API Plans for organizations looking to integrate eSignature capabilities into their own applications: Starter ($75/month or $50 if billed annually), Intermediate ($450/month or $300 if billed annually), and Advanced ($720/month or $480 if billed annually). It also offers a free developer account for users to build and test apps in a demo environment; a paid plan is required to take the app live. **Pros:** - **Free account:** Developers can create a free account to build their apps and test the Docusign APIs. - **Tiered options:** Multiple plans allow organizations to select the appropriate level of API access. - **Developer-focused features:** Designed specifically for technical implementation and customization. **Cons:** - **Price jumps:** Plan pricing increases dramatically as the plans progress, from $50 to $480 (paid annually). - **Free account limitations:** The free account is for testing purposes only; envelopes sent via this account are not legally valid. - **Technical expertise required:** Requires development resources to implement and maintain. **Free Trial** Docusign offers a 30-day free trial with no credit card required, allowing users to experience the product before committing to a paid plan. **Conclusion** Our analysis of Docusign's plans and pricing structure shows it offers diverse options designed to accommodate various user types and organizational needs. **For individuals and sole proprietors:** The eSignature Personal or Real Estate Starter plans, at $10 per month (billed annually), provide an affordable entry point with essential functionality. These plans are ideal for those with basic electronic signature needs who don't require team collaboration features. For agreement management functionality, the IAM Starter plan, at $40 per user per month (billed annually), is a strong option. **For small to medium businesses:** The eSignature Standard and Real Estate plans ($25 per user per month, billed annually) expand user limits and add collaboration features. On the agreement management side, Docusign’s IAM Standard plan costs $45 per user per month (billed annually) and allows users to customize and automate three workflows. **For larger organizations with complex needs:** Docusign offers several eSignature and agreement management plans for larger organizations, including eSignature Business Pro ($40 per user per month, billed annually), the REALTORS plan ($25 per user per month, billed annually), and IAM Professional ($75 per user per month, billed annually). It also offers customized plans that require consultations with the sales team. These plans are best suited for organizations that process large volumes of agreements and require sophisticated workflow automation. **For organizations requiring custom integration:** The Developer API Plans provide tiered options for integrating DocuSign's capabilities into existing systems, with pricing ranging from $50 to $480 per month (billed annually). A free account is also available for building apps and testing APIs. When selecting a Docusign plan, organizations should carefully consider their document volume, user count, workflow complexity, and integration requirements. By aligning these factors with the appropriate plan, businesses can optimize their investment in electronic signature and agreement management technology while ensuring they have the necessary features to support their operations.

Compare Pricing

Compare pricing across our most frequently recommended Document Management products.

Software options
Starting price*
User rating
$75.00 per month
32

recommendations

$10.00 per month
32

recommendations

$500.00 per month
23

recommendations

$50.00 per month
22

recommendations

$50.00 per month
21

recommendations

*Defined as the price above any available free plan

Docusign Features

Drawn from insights across 9208 verified reviews, we've outlined Docusign's best and worst rated features and how they stack up against the average rating.

Docusign's score
Category average

Docusign's Best Rated Features

Proposal Generation

4.89

4.59 category average

Electronic Signature

4.86

3.88 category average

Digital Signature

4.85

4.02 category average

Docusign's Worst Rated Features

Contract/License Management

4.10

3.95 category average

RFP Management

4.16

4.73 category average

Search/Filter

4.21

4.15 category average

  • Popular features found in Document Management
    Access Controls/Permissions
    Archiving & Retention
    Collaboration Tools
    Compliance Tracking
    Document Classification
    Document Editing
    Document Generation
    Electronic Signature
    File Conversion
    File Sharing
    Third-Party Integrations
    Version Control
  • More features of Docusign
    Activity Dashboard
    Activity Tracking
    Alerts/Notifications
    API
    Approval Process Control
    Audit Management
    Audit Trail
    Authentication
    Buy Side (Suppliers)
    Commenting/Notes
    Completion Tracking
    Compliance Management
    Conditional Logic
    Configurable Workflow
    Content Library
    Content Management
    Contract Drafting
    Contract/License Management
    Contract Negotiation
    Customizable Branding
    Customizable Fields
    Customizable Forms
    Customizable Reports
    Customizable Templates
    Data Capture and Transfer
    Data Extraction
    Data Import/Export
    Data Security
    Digital Signature
    Document Automation
    Document Capture
    Document Management
    Document Review
    Document Storage
    Drag & Drop
    File Recovery
    Forms Creation & Design
    Forms Management
    Full Text Search
    Government Contracts
    Mobile Signature Capture
    Multi-Party Signing
    Pre-built Templates
    Process/Workflow Automation
    Proposal Generation
    Quotes/Estimates
    Real-Time Data
    Reminders
    Renewal Management
    Reporting/Analytics
    Reporting & Statistics
    RFP Management
    Search/Filter
    Secure Data Storage
    Sell Side (Customers)
    Single Sign On
    Specialty Contracts
    Status Tracking
    Tagging
    Task Management
    Team Collaboration
    Template Management
    Templates
    Web Forms
    Workflow Management

Docusign Integrations

Based on 9208 verified reviews, we've identified products most frequently integrated with Docusign.

Google Docs
Google Docs
Integration rated 4.9 from 38 reviews
Adobe Acrobat Reader
Adobe Acrobat Reader
Integration rated 5.0 from 17 reviews
Microsoft 365
Microsoft 365
Integration rated 4.9 from 17 reviews
Microsoft Outlook
Microsoft Outlook
Integration rated 4.8 from 14 reviews
Google Workspace
Google Workspace
Integration rated 4.2 from 9 reviews
Dropbox Business
Dropbox Business
Integration rated 4.8 from 8 reviews

See all 126 integrations

Docusign Key Sentiments

We analyzed 9208 verified reviews for Docusign to find out what actual users really think.

Most Positive Sentiments

Digital signing

65% Positive
30% Neutral
5% Negative

Users appreciate DocuSign’s integrations with other applications, which enhance organizational capabilities and simplify contract management. They find the platform convenient for signing documents online, which saves costs and time compared to traditional methods. Additionally, users trust DocuSign for its strong brand awareness and reliability, which facilitates quick and secure contract signing.

Customer service

57% Positive
18% Neutral
25% Negative

According to reviews, Docusign’s customer support is helpful, highlighting the convenience it offers customers. Reviewers find the platform easy to use and appreciate the responsive support team. However, some users report issues with customer service availability, response times, and overall quality, leading to frustration and delays in resolving problems.

User access management

55% Positive
28% Neutral
17% Negative

Reviewers find Docusign easy to set up and user-friendly, making it accessible for both administrators and end users. They appreciate the straightforward user management and the ability to create login credentials effortlessly. Additionally, users highlight the platform's flexibility and simplicity, which enhances the overall user experience.

Least Positive Sentiments

Email management

38% Positive
39% Neutral
23% Negative

Users face challenges with email spam issues, communication problems, and limits on the number of envelopes they can send, which can be frustrating. However, they do find Docusign's email reminders and security features helpful for ensuring document completion and compliance, and they appreciate the organization of emails and the ability to save them for quick reference.

Document management

50% Positive
32% Neutral
18% Negative

Docusign's integrations with other software, which streamline document management and editing, are valuable for users. Reviewers find the platform efficient for handling large volumes of documents and appreciate features like document tracking and automatic storage. However, users experience issues with document retrieval, editing limitations, and organization, which can be cumbersome and time-consuming.

Docusign User Reviews

Overall Rating

4.7

Ratings Breakdown

5

79%

4

18%

3

2%

2

0%

1

0%

Secondary Ratings

Ease of Use

4.7

Value for money

4.5

Customer support

4.5

Functionality

4.7

JS

Joana S.

Verified reviewer

Logistics and Supply Chain

1001-5000 employees

Used monthly for less than 6 months

Review source

Reviewed February 2026

Super convenient!

5

Ratings Breakdown

5
Ease of use
5
Functionality
icon
Pros:
Easy and simple way of signing documents digitally. Makes our life much easier and otherwise usually tidious processes are now super convenient!
Cons:
It could have more options for the fonts to use. And it would also be useful to have some sort of connection to a google account, for instance!

Read More

SE

Stephanie E.

Verified reviewer

Financial Services

201-500 employees

Used weekly for more than 2 years

Review source

Reviewed December 2025

Secure and Quick Electronic Signing Process

5

Overall, we have a highly positive experience signing and managing documents easily, quickly, and securely. This allows us to save time and move forward with internal processes.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
4
Functionality
icon
Pros:
We are able to send and sign documents electronically quickly and securely. It is user-friendly, and anyone is able to access the document, making it an easy process to electronically sign documents.
Cons:
Branding and template options may limit our customization options available in DocuSign, making it difficult to interpret that it is a safe option to use for electronic signature signing for documents.

Read More

WB

Wendi B.

Verified reviewer

Executive Office

2-10 employees

Used weekly for less than 12 months

Review source

Reviewed February 2026

Docusign It

5

Ratings Breakdown

5
Ease of use
5
Functionality
icon
Pros:
Docusign is still so easy to use. It has become a reliable and invaluable tool for business. It’s even a verb - “just docusign it”
Cons:
It’s another platform to use but it’s so simple that it’s used over other programs which include signature features.

Read More

VR

Verified
Reviewer

Information Technology and Services

201-500 employees

Used daily for more than 2 years

Review source

Reviewed December 2025

Best in class

5

Best software i have used in legaltech space - makes document signing clean and efficient for teams. Also integration with salesforce is fantastic.

Ratings Breakdown

5
Ease of use
3
Value for money
3
Customer support
4
Functionality
icon
Pros:
The smooth flow and Integration into CPQ in Salesforce enables reps to live in one place vs another system. Makes contracts signatory process quick and simple.
Cons:
For use case of sending contacts and signatory, i do not have any issues or dislikes they are market leader for a reason and have best software.

Reasons for switching to Docusign

UX/UI and integrations on pandadoc were very weak at the time vs Docusign.

Read More

Tracie's profile

Tracie B.

Verified reviewer

Non-Profit Organization Management

Self-Employed

Used monthly for less than 2 years

Review source

Reviewed February 2026

Great if you want to pay more than you should

4

Fair. The features, security, and ease of use were unbeatable to other products like Zoho but the price point was too much for my small business.

Ratings Breakdown

5
Ease of use
3
Value for money
3
Customer support
5
Functionality
icon
Pros:
Ease of signing documents and retaining the signed documents. Prompt notifications with status updates about documents that have been signed. Docusign has a good security with document delivery and signing too.
Cons:
The price of the product for the features you can access is not worth the value. It’s incredibly costly for a solopreneur or small business.

Read More

Giselle's profile

Giselle A.

Verified reviewer

Accounting

11-50 employees

Used weekly for more than 2 years

Review source

Reviewed December 2025

DocuSign - The Go-To E-Signature Tool

5

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Docusign allows our firm to upload, send, and sign documents quickly to clients with ease. It integrates with Intuit Lacerte which allows efile file forms for different tax entities to be signed by clients quickly and easily.
Cons:
While DocuSign is powerful and widely trusted tool, the plans can become pricey if you have multiple users using the program.

Read More

Nicole's profile

Nicole G.

Verified reviewer

Insurance

Self-Employed

Used monthly for less than 2 years

Review source

Reviewed January 2026

Docusign: Your One-Stop Shop for Electronic Signature Needs

5

I enjoy using Docusign for my clients' document signatures. It is professional, user-friendly, and easy for clients to use as well.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Docusign is easy to use and aesthetically pleasing in its simplicity. I appreciate how quickly documents get sent for signature to other parties.
Cons:
There is a limited amount of sends for a free account, I believe that number should be a little higher.

Read More

Mary Jo's profile

Mary Jo S.

Verified reviewer

Transportation/ Trucking/ Railroad

51-200 employees

Used monthly for less than 2 years

Review source

Reviewed January 2026

Take the stress out of signing

5

From professional to personal use this is an easy to use product. It makes your project paperwork easier to manage or the prospect of the paperwork when buying your own home less of a nightmare to manage.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
This is the easiest by far of the signing programs out there that I have used. My last company used it and I have to say I did love it. Docusign, is now something I run into frequently when its time to sign documents electronically.
Cons:
Honestly, nothing. This is a name that has been out there long enough to work out the bugs. In the many times I have used this, I can not think of one that I have had a true problem.

Read More

Jamie's profile

Jamie L.

Verified reviewer

Child Day Care Services

2-10 employees

Used monthly for more than 2 years

Review source

Reviewed December 2025

Docusign makes signing contracts quick and easy!

5

My overall experience with Docusign is positive. I love using it for quick and easy document signing and paperwork organization.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
What I like most about Docusign is the ease of use and document management. Docusign makes signing contracts quick and easy!
Cons:
I don’t have anything negative to say about Docusign. They streamline document signing and help me stay organized.

Read More

Carlie's profile

Carlie R.

Verified reviewer

Arts and Crafts

Self-Employed

Used monthly for more than 2 years

Review source

Reviewed January 2026

Love docusign. Easy, reliable, and very user friendly. Couldn't imagine using anything different.

5

It was pleasant, easy, and didn't Frustrate me. There were no bugs, and the whole process is streamlined.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
It made it convenient to sign forms, edit the pdfs, and easily transfer it to the other signers to complete. Fast, reliable and user friendly
Cons:
The only negative thing i can say about it is that the paid subscription is too pricy. Some may be able to afford it, but not everyone that needs to utilize it can.

Read More

Showing 1 - 10 of 9208 Reviews

Docusign FAQs

  • Is an email from Docusign legit?

    While emails from Docusign tend to be legitimate, it’s always important to verify the sender’s address before signing a document or sharing any information. You can do this by hovering over or long-tapping the sending address and looking for the @docusign.com extension.

  • Can I use Docusign without a subscription?

    Yes, recipients can receive and sign documents they get through Docusign without a subscription. But to send documents to others for their signatures, you need a paid subscription. The Personal, Standard, Business Pro, and enhanced plans come with different advanced features.

  • How do I cancel Docusign?

    You can cancel a Docusign subscription in your account settings. However, if you subscribe to Docusign through a third-party service, you may have to go through that provider to cancel your subscription. You can also reach out to Docusign directly and request a cancellation.

  • How do I use Docusign for the first time?

    If you receive a document through email that was sent using Docusign, you can follow the on-screen instructions, which guide you through reviewing and signing it. Use your finger, mouse, or a stylus to make your signature. If you’re sending a document, you have to upload it, specify the recipient, and add your signature fields.

  • How do I send a document via Docusign?

    To send a document through Docusign, you have to log in to your account and choose to start a new document. You then upload the document you want to send to your recipient. After adding the person’s name and email address, you will drag and drop the fields you need, such as those for signatures or initials. Then, you can preview and send the document.

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