Updated May 30, 2025 at 4:12 AM
Docusign 2026: Benefits, Features & Pricing
Written by Olivia Montgomery, PMP
Associate Principal Analyst
Edited by Lindsay Page
Editor
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- Our Summary
- Pricing and Plans
- Features
- Integrations
- Key Sentiments
- User Reviews
- Frequently Asked Questions
Our Summary
Pros:
- e-Signature functionality
- Ease of use
Cons:
- High cost
- Document editing restrictions
Pricing
Starting at $15.00 per month
What is Docusign:
Docusign is a platform that manages electronic signatures and digital transactions. It allows businesses and individuals to sign documents electronically, including contracts and agreements, so they can reduce the amount of paperwork they have to use. Inside the app, users can prepare documents, store them, and send them to recipients.
Why we like Docusign:
Docusign stands out for its ability to collect and manage electronic signatures, as well as its multi-party signing feature. Docusign also provides secure data storage, which makes it easier for users to avoid falling victim to identity theft. Users like Docusign’s ease of use and functionality, awarding it 4.7 out of 5 stars in both categories, according to data collected by Software Advice.
Who should use Docusign:
Docusign is an effective document management option for companies of various sizes, with 74% of reviewers coming from organizations with 1-200 employees. Professionals in the legal, real estate, finance, and sales industries may find Docusign particularly helpful.
Docusign Screenshots

Docusign Overview
DocuSign is a cloud-based platform that enables organizations to create, commit to and manage their agreements all in one place. DocuSign's solutions cater to a wide range of industries, from financial services and insurance to real estate and government. DocuSign's core product is eSignature, which allows users to electronically sign documents with ease. It also offers advanced features such as contract lifecycle management that helps automate the contract lifecycle to accelerate cycle times, optimize agreement value and eliminate unnecessary risk. DocuSign further enhance...
s its capabilities through a set of integrations and APIs, allowing seamless integration with other business systems.Docusign Pricing and Plans
Personal
$15.00
Plan includes:
- 5 Envelopes Per Month
- Reusable Templates
- 900+ Partner Integrations
- Basic Fields
- Real-Time Audit Trial
- Notifications & Reminders
- Mobile App
- Mobile Signing
Standard
$45.00
Plan includes:
- Shared Templates
- Collaborative Commenting
- Customized Branding
- Scheduled Sending
- In-Person Signing
- User Permission Management
- Team Reports
- GDPR
Business Pro
$65.00
Plan includes:
- Signer Attachments
- Formulas & Advanced Fields
- Web Forms
- Bulk Send
- Payment Collection
- Locked Template Zones
- Custom Form Fields
- ISO 27001 Certified
Enhanced plans
Pricing available upon request
Plan includes:
- Organizaton Management
- Document Generation for Salesforce
- Compliance Obligations
- SSO
- Identification and Authentication
- Multi-Channel Delivery
- 24/7 Live Support
- Docusign Maestro
- Docusign Navigator

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Our Analysis of Docusign's Pricing Plans
We've analyzed the features, benefits, and limitations of DocuSign's pricing plans to help you determine which option aligns best with your electronic signature and document management needs. The provider offers a suite of plans across several categories: eSignature, intelligent agreement management (IAM), and developer API Plans. Each category serves different use cases and organizational requirements.
eSignature plans
Docusign offers...
two sets of eSignature plans, one for standard use cases and one for the real estate sector. Understanding the nuances of these plans is essential for making the right choice for your eSignature needs. **Personal and Real Estate Starter plans** These entry-level eSignature plans are designed for individuals, sole proprietors, or real estate businesses with basic needs. They are both priced at $15 per month ($10 if billed annually), accommodate a single user, and include five send agreements for eSignature per month and other core eSignature features. The Real Estate Starter plan also provides access to standard real estate forms and strikethrough functionality. **Pros:** - **Affordable entry point:** The low monthly cost makes electronic signatures accessible for individuals and small businesses. - **Core functionality:** Includes the fundamental eSignature capabilities that most individual users need. - **Partner integrations:** Access more than 900 partner integrations, even on these lowest-level plans. **Cons:** - **Limited user capacity:** As single-user plans, these are not designed for team collaboration. - **Send agreement restrictions:** Five send agreements per month may not be enough for many businesses. - **Missing workplace integrations:** Users must upgrade to the next-level plan to access integrations with Slack, Microsoft Teams, Zoom, and Stripe. **Standard and Real Estate plans** The Standard and Real Estate plans are specifically tailored for small to midsize teams who need higher feature limits and collaboration tools. At $45 per month per user ($25 if billed annually), these plans support up to five users and include more advanced eSignature features, additional integrations, and, for the Real Estate plan, a single workspace to view multiple transactions and organize all forms and documents. **Pros:** - **Expanded send agreements:** Users can send up to 100 document packages/envelopes to be signed per user per month. - **Multi-user support:** Accommodates small teams of up to five users. - **Advanced eSignature tools:** Access features for collaborative commenting, scheduled sending, prefilled fields, in-person signing, and more. **Cons:** - **Limited workflow optimization:** No access to features like locked templates, drop-down form fields, bulk send, and action triggers. - **User limit:** The five-user maximum for Real Estate plan users may restrict growing teams; the Standard plan has a limit of 50 users. - **No payment collection:** Users must upgrade to request payments and signatures in one step. **Business Pro and REALTORS plans** Docusign’s Business Pro plan for standard users and REALTORS plan for real estate businesses diverge slightly. Business Pro costs $65 per month per user ($40 if billed annually), and the REALTORS plan costs $45 per month per user ($25 if billed annually). Both plans add workflow optimization features. **Pros:** - **Workflow tools:** Optimize your workflow with locked templates, drop-down form fields, and signer attachments (both plans); payment collection and bulk send (Business Pro plan); and formulas and advanced fields (REALTORS plan). - **Special pricing:** National Association of Realtors (NAR) members get access to special plan pricing for the REALTORS plan. - **REALTOR logo branding:** REALTORS plan users can leverage exclusive NAR branding on emails and webpages. **Cons:** - **Limited customization:** Advanced customization features like signing groups, conditional routing, and delayed routing are reserved for the Enhanced plans. - **User limit:** The REALTORS plan still includes a five-user maximum; like the Standard plan, the Business Pro plan has a limit of 50 users. - **No access to Docusign API set:** Only Enhanced plan users can access the provider’s API set to help optimize custom deployments. **Enhanced and Enhanced Real Estate plans** Docusign’s custom eSignature plans scale to the needs of larger businesses and real estate firms. Potential customers must contact the provider’s sales team for pricing. **Pros:** - **Scalable and customizable:** Include the features you want and need for optimal performance. - **Advanced security:** Access additional security features, such as a knowledge base and ID verification authentication, HIPAA support, and Docusign Monitor. - **Regulated digital signatures:** Supports more types of regulated digital signatures than lower-level plans. **Cons:** - **Requires consultation:** Pricing is determined only after consulting with the provider’s sales team. - **Unclear feature list:** The plan page on Docusign’s website can be confusing regarding what’s available in the Enhanced plans. - **No additional real estate features:** The Enhanced Real Estate plan doesn’t appear to offer any additional real estate-focused functionality. **IAM (Intelligent Agreement Management) plans** Docusign offers four IAM plans—Starter, Standard, Professional, and Enhanced—to suit businesses of different sizes and needs. **IAM Starter plan** The IAM Starter plan combines basic eSignature capabilities with agreement management features. Priced at $65 per month per user ($40 if billed annually), this plan includes 100 envelope sends per user per year, along with basic agreement creation and management tools, workflow automation, team management, and standard security. **Pros:** - **AI-powered features:** Includes AI search management and analysis capabilities. - **Workflow automation:** Provides one automated workflow to streamline document processes. - **Agreement navigation:** Store, manage, and analyze agreements with 500 Navigator agreements per user per year, plus a one-time bonus of 5,000 agreements. **Cons:** - **Limited envelope sends:** The cap of 100 envelope sends per user per year may be restrictive for active users. -**Minimal automation:** Only one automated workflow may be insufficient for organizations with complex processes. - **Entry-level features:** Includes only Standard eSignature plan features rather than more advanced capabilities. **IAM Standard plan** The IAM Standard plan expands on the Starter offering with unlimited envelope sends and additional workflows. At $75 per month per user ($45 if billed annually) for a minimum of three users, this plan provides enhanced capabilities for teams requiring more robust agreement management. **Pros:** - **Unlimited web app sending:** No restrictions on the number of envelopes sent through the web application. - **Enhanced workflow automation:** Includes three automated workflows for more complex process management. - **Expanded agreement capacity:** Provides 1,000 Navigator agreements per user per year, plus a one-time bonus of 5,000 agreements. **Cons:** - **Three-user minimum:** Requires payment for at least three users, which may not be ideal for smaller teams. - **No SSO:** Users must upgrade to a higher-level plan to get access to secure user logins via single sign-on (SSO). - **Standard eSignature limitations:** Still includes only Standard eSignature plan features. **IAM Professional plan** The IAM Professional plan offers advanced features for organizations with sophisticated agreement management needs. Priced at $95 per month per user ($75 if billed annually) for a minimum of three users, this plan includes Business Pro eSignature plan features and expanded workflow capabilities. **Pros:** - **Advanced eSignature features:** Includes the complete Business Pro eSignature plan feature set. - **Extensive workflow automation:** Provides 10 automated workflows for comprehensive process management. - **Multichannel delivery:** Expand your customer/signer reach with agreement notification delivery via SMS or WhatsApp. **Cons:** - **Significant price jump:** Represents a substantial cost increase from the Standard plan. - **Three-user minimum:** The requirement to pay for at least three users may not be cost-effective for smaller teams. - **Limited branding:** Only the Enhanced plan includes expanded branding, which allows more than one type of company brand, with the ability to add logos and specify color and theme. **IAM Enhanced plan** The IAM Enhanced plan is DocuSign's premium offering for large organizations with complex agreement management requirements. This plan requires contacting sales for custom pricing and features. **Pros:** - **Multiple plan categories:** Enhanced plan users can choose among IAM for Enterprise, IAM for Sales, and IAM for Customer Experience. - **Customized plan:** Select the features and user limits required for your specific business needs. - **Enhanced workflow features:** The Advanced Workflows tool suite includes conditional and delayed routing, signing group, and document visibility functionality. **Cons:** - **Opaque pricing:** Custom pricing model lacks transparency for budgeting purposes. - **Requires consultation:** Potential plan users must consult with a Docusign sales representative to make a purchase. - **Potential overprovisioning:** Smaller businesses may not use the full feature set, leading to unnecessary costs. **Developer API Plans** Docusign offers three tiers of Developer API Plans for organizations looking to integrate eSignature capabilities into their own applications: Starter ($75/month or $50 if billed annually), Intermediate ($450/month or $300 if billed annually), and Advanced ($720/month or $480 if billed annually). It also offers a free developer account for users to build and test apps in a demo environment; a paid plan is required to take the app live. **Pros:** - **Free account:** Developers can create a free account to build their apps and test the Docusign APIs. - **Tiered options:** Multiple plans allow organizations to select the appropriate level of API access. - **Developer-focused features:** Designed specifically for technical implementation and customization. **Cons:** - **Price jumps:** Plan pricing increases dramatically as the plans progress, from $50 to $480 (paid annually). - **Free account limitations:** The free account is for testing purposes only; envelopes sent via this account are not legally valid. - **Technical expertise required:** Requires development resources to implement and maintain. **Free Trial** Docusign offers a 30-day free trial with no credit card required, allowing users to experience the product before committing to a paid plan. **Conclusion** Our analysis of Docusign's plans and pricing structure shows it offers diverse options designed to accommodate various user types and organizational needs. **For individuals and sole proprietors:** The eSignature Personal or Real Estate Starter plans, at $10 per month (billed annually), provide an affordable entry point with essential functionality. These plans are ideal for those with basic electronic signature needs who don't require team collaboration features. For agreement management functionality, the IAM Starter plan, at $40 per user per month (billed annually), is a strong option. **For small to medium businesses:** The eSignature Standard and Real Estate plans ($25 per user per month, billed annually) expand user limits and add collaboration features. On the agreement management side, Docusign’s IAM Standard plan costs $45 per user per month (billed annually) and allows users to customize and automate three workflows. **For larger organizations with complex needs:** Docusign offers several eSignature and agreement management plans for larger organizations, including eSignature Business Pro ($40 per user per month, billed annually), the REALTORS plan ($25 per user per month, billed annually), and IAM Professional ($75 per user per month, billed annually). It also offers customized plans that require consultations with the sales team. These plans are best suited for organizations that process large volumes of agreements and require sophisticated workflow automation. **For organizations requiring custom integration:** The Developer API Plans provide tiered options for integrating DocuSign's capabilities into existing systems, with pricing ranging from $50 to $480 per month (billed annually). A free account is also available for building apps and testing APIs. When selecting a Docusign plan, organizations should carefully consider their document volume, user count, workflow complexity, and integration requirements. By aligning these factors with the appropriate plan, businesses can optimize their investment in electronic signature and agreement management technology while ensuring they have the necessary features to support their operations.Compare Pricing
Compare pricing across our most frequently recommended Document Management products.
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*Defined as the price above any available free plan
Docusign Features
Drawn from insights across 9208 verified reviews, we've outlined Docusign's best and worst rated features and how they stack up against the average rating.
Docusign's Best Rated Features
Proposal Generation
4.59 category average
Electronic Signature
3.88 category average
Digital Signature
4.02 category average
Docusign's Worst Rated Features
Contract/License Management
3.95 category average
RFP Management
4.73 category average
Search/Filter
4.15 category average
- Popular features found in Document ManagementAccess Controls/PermissionsArchiving & RetentionCollaboration ToolsCompliance TrackingDocument ClassificationDocument EditingDocument GenerationElectronic SignatureFile ConversionFile SharingThird-Party IntegrationsVersion Control
- More features of DocusignActivity DashboardActivity TrackingAlerts/NotificationsAPIApproval Process ControlAudit ManagementAudit TrailAuthenticationBuy Side (Suppliers)Commenting/NotesCompletion TrackingCompliance ManagementConditional LogicConfigurable WorkflowContent LibraryContent ManagementContract DraftingContract/License ManagementContract NegotiationCustomizable BrandingCustomizable FieldsCustomizable FormsCustomizable ReportsCustomizable TemplatesData Capture and TransferData ExtractionData Import/ExportData SecurityDigital SignatureDocument AutomationDocument CaptureDocument ManagementDocument ReviewDocument StorageDrag & DropFile RecoveryForms Creation & DesignForms ManagementFull Text SearchGovernment ContractsMobile Signature CaptureMulti-Party SigningPre-built TemplatesProcess/Workflow AutomationProposal GenerationQuotes/EstimatesReal-Time DataRemindersRenewal ManagementReporting/AnalyticsReporting & StatisticsRFP ManagementSearch/FilterSecure Data StorageSell Side (Customers)Single Sign OnSpecialty ContractsStatus TrackingTaggingTask ManagementTeam CollaborationTemplate ManagementTemplatesWeb FormsWorkflow Management
Docusign Integrations
Based on 9208 verified reviews, we've identified products most frequently integrated with Docusign.
See all 126 integrations
Docusign Key Sentiments
We analyzed 9208 verified reviews for Docusign to find out what actual users really think.
Most Positive Sentiments
Digital signing
Users appreciate DocuSign’s integrations with other applications, which enhance organizational capabilities and simplify contract management. They find the platform convenient for signing documents online, which saves costs and time compared to traditional methods. Additionally, users trust DocuSign for its strong brand awareness and reliability, which facilitates quick and secure contract signing.
Customer service
According to reviews, Docusign’s customer support is helpful, highlighting the convenience it offers customers. Reviewers find the platform easy to use and appreciate the responsive support team. However, some users report issues with customer service availability, response times, and overall quality, leading to frustration and delays in resolving problems.
User access management
Reviewers find Docusign easy to set up and user-friendly, making it accessible for both administrators and end users. They appreciate the straightforward user management and the ability to create login credentials effortlessly. Additionally, users highlight the platform's flexibility and simplicity, which enhances the overall user experience.
Least Positive Sentiments
Email management
Users face challenges with email spam issues, communication problems, and limits on the number of envelopes they can send, which can be frustrating. However, they do find Docusign's email reminders and security features helpful for ensuring document completion and compliance, and they appreciate the organization of emails and the ability to save them for quick reference.
Document management
Docusign's integrations with other software, which streamline document management and editing, are valuable for users. Reviewers find the platform efficient for handling large volumes of documents and appreciate features like document tracking and automatic storage. However, users experience issues with document retrieval, editing limitations, and organization, which can be cumbersome and time-consuming.
Docusign User Reviews
Overall Rating
4.7
Ratings Breakdown
5
79%
4
18%
3
2%
2
0%
1
0%
Secondary Ratings
Ease of Use
4.7
Value for money
4.5
Customer support
4.5
Functionality
4.7
Joana S.
Verified reviewer
Logistics and Supply Chain
1001-5000 employees
Used monthly for less than 6 months
Review sourceReviewed February 2026
Super convenient!
5
Ratings Breakdown
Read More
Stephanie E.
Verified reviewer
Financial Services
201-500 employees
Used weekly for more than 2 years
Review sourceReviewed December 2025
Secure and Quick Electronic Signing Process
5
Overall, we have a highly positive experience signing and managing documents easily, quickly, and securely. This allows us to save time and move forward with internal processes.
Ratings Breakdown
Read More
Wendi B.
Verified reviewer
Executive Office
2-10 employees
Used weekly for less than 12 months
Review sourceReviewed February 2026
Docusign It
5
Ratings Breakdown
Read More
Information Technology and Services
201-500 employees
Used daily for more than 2 years
Review sourceReviewed December 2025
Best in class
5
Best software i have used in legaltech space - makes document signing clean and efficient for teams. Also integration with salesforce is fantastic.
Ratings Breakdown
Reasons for switching to Docusign
UX/UI and integrations on pandadoc were very weak at the time vs Docusign.
Read More

Tracie B.
Verified reviewer
Non-Profit Organization Management
Self-Employed
Used monthly for less than 2 years
Review sourceReviewed February 2026
Great if you want to pay more than you should
4
Fair. The features, security, and ease of use were unbeatable to other products like Zoho but the price point was too much for my small business.
Ratings Breakdown
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Giselle A.
Verified reviewer
Accounting
11-50 employees
Used weekly for more than 2 years
Review sourceReviewed December 2025
DocuSign - The Go-To E-Signature Tool
5
Ratings Breakdown
Read More

Nicole G.
Verified reviewer
Insurance
Self-Employed
Used monthly for less than 2 years
Review sourceReviewed January 2026
Docusign: Your One-Stop Shop for Electronic Signature Needs
5
I enjoy using Docusign for my clients' document signatures. It is professional, user-friendly, and easy for clients to use as well.
Ratings Breakdown
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Mary Jo S.
Verified reviewer
Transportation/ Trucking/ Railroad
51-200 employees
Used monthly for less than 2 years
Review sourceReviewed January 2026
Take the stress out of signing
5
From professional to personal use this is an easy to use product. It makes your project paperwork easier to manage or the prospect of the paperwork when buying your own home less of a nightmare to manage.
Ratings Breakdown
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Jamie L.
Verified reviewer
Child Day Care Services
2-10 employees
Used monthly for more than 2 years
Review sourceReviewed December 2025
Docusign makes signing contracts quick and easy!
5
My overall experience with Docusign is positive. I love using it for quick and easy document signing and paperwork organization.
Ratings Breakdown
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Carlie R.
Verified reviewer
Arts and Crafts
Self-Employed
Used monthly for more than 2 years
Review sourceReviewed January 2026
Love docusign. Easy, reliable, and very user friendly. Couldn't imagine using anything different.
5
It was pleasant, easy, and didn't Frustrate me. There were no bugs, and the whole process is streamlined.
Ratings Breakdown
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Docusign FAQs
- Is an email from Docusign legit?
While emails from Docusign tend to be legitimate, it’s always important to verify the sender’s address before signing a document or sharing any information. You can do this by hovering over or long-tapping the sending address and looking for the @docusign.com extension.
- Can I use Docusign without a subscription?
Yes, recipients can receive and sign documents they get through Docusign without a subscription. But to send documents to others for their signatures, you need a paid subscription. The Personal, Standard, Business Pro, and enhanced plans come with different advanced features.
- How do I cancel Docusign?
You can cancel a Docusign subscription in your account settings. However, if you subscribe to Docusign through a third-party service, you may have to go through that provider to cancel your subscription. You can also reach out to Docusign directly and request a cancellation.
- How do I use Docusign for the first time?
If you receive a document through email that was sent using Docusign, you can follow the on-screen instructions, which guide you through reviewing and signing it. Use your finger, mouse, or a stylus to make your signature. If you’re sending a document, you have to upload it, specify the recipient, and add your signature fields.
- How do I send a document via Docusign?
To send a document through Docusign, you have to log in to your account and choose to start a new document. You then upload the document you want to send to your recipient. After adding the person’s name and email address, you will drag and drop the fields you need, such as those for signatures or initials. Then, you can preview and send the document.
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