CMNTY Platform 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

CMNTY Platform

4.6

(35)

Pricing

Starting at $499.00 per month

About CMNTY Platform

CMNTY Platform is a highly intuitive online platform used by marketers and insights professionals for project-based market research and continuous insights communities. CMNTY's platform and services include panel recruitment, qualitative and quantitative research activities, video focus groups, moderation, AI-powered data analysis and reporting.

CMNTY Platform offers a variety of qualitative and quantitative research methods, including digital journals, discussion boards, surveys, IDI and virtual focus groups combined into a single online platform. CMNTY supports short-term (turnkey) projects and continuous insights communities. Launch your project within a day, and get actionable insights within just a few days or weeks. Get a 360-degree view and continuous in-depth understanding of your target audience. Provide your client or business department with actionable insights that help them make better-informed decisions.

CMNTY Platform Screenshots

CMNTY Platform Pricing and Plans

Starting price: $499.00 per month

Free Trial

Free Version

Basic

$499.00

per feature, per month

No plan information available

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CMNTY Platform Features

Popular features found in Market Research
Benchmarking
Customizable Templates
Data Import/Export
Data Visualization
Panel Management
Question Branching
Reporting & Statistics
Statistical Analysis
Survey/Poll Management
More features of CMNTY Platform
Alerts/Notifications
API
Chat/Messaging
Communication Management
Content Management
Customer Segmentation
Customizable Branding
Customizable Questions
Discussions/Forums
Email Management
Face-to-Face
Feedback Management
Gamification
Group Management
Ideation
Member Directory
Membership Management
Moderation
Multi-Channel Distribution
Real-Time Notifications
Reporting/Analytics
Search/Filter
Social Media Integration
Survey Builder
Survey Sample Management

CMNTY Platform User Reviews

Overall Rating

4.6

Ratings Breakdown

60%

37%

Secondary Ratings

Ease of Use

4.4

Value for money

4.5

Customer support

4.8

Functionality

4.4

Have you used CMNTY Platform and would like to share your experience with others?

Marie L.

Verified reviewer

Health, Wellness and Fitness

1001-5000 employees

Used monthly for less than 6 months

Review source

Reviewed May 2024

CMNTY Experience

I was very satisfied overall considering I was able to launch an Insights Community in a couple of weeks and I gained very valuable insights from this project.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Has all the basic functionality needed to run an Insights Community. Great value. Useful functionality to create dynamic segments. Great customer service and support in helping address questions.

Cons:

Could be easier to use. Was hoping for analysis to be a little easier to do.

Douwe B.

Information Services

11-50 employees

Used daily for less than 12 months

Review source

Reviewed May 2017

We adopted the platform as our "new Intranet with extranet capabilities" and it works well for that!

communication in the team without central persons having to catalyze is great, it connects our virtual team. and it provides us with a logical (cloud based and allways access-able) platform for all our information, questions and idea sharing needs.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to learn. Like LEGO. Slick but not overdone layout & design capabilities. Great functionality for nice price. Though the platform was not primarily designed for the use we do and see growing, it fulfills most of our needs. We also see @ feel great adoption bij CMNTY company and support. So we trust we find our grow path together.

Cons:

We are up to use it with quite a lot of fora & blogs. The directory structure could be more flexible (harmonica functionality). Also a bit more design functionality per blog/forum would be nice. From the information sharing point of view we'ld like to bring more variety in visualisation (like magazines do). Also we are in need of a better/extendable/lay-outable member profile page/stamp per member.

Vendor Response

Hi Douwe! Thank you for making the comparison with LEGO. That's a huge compliment to us! You'll also be happy to hear that improvements to the discussion structure you mentioned are to be expected soon. We'll let you know when that is released. Thank you so much for taking the time to review our software, and we hope your community keeps adding the value you are already getting from it!

Replied May 2017

Candis B.

Used daily for less than 6 months

Review source

Reviewed September 2017

Depending on your needs and use case it's a good product

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's very easy to setup and use. The gamification elements are good and the feature set is nice if you don't have complex needs and expectations. The support team is very responsive.

Cons:

For a community building platform, there's some core functionality (like threaded replies, reply tracking, user-level statistics) that are either unavailable or require a higher level subscription. Since they're essential to getting a community off the ground not including them in the basic package can mean the difference between a community growing or stalling. Obviously, that's pretty important.

Nicolas S.

Used daily for less than 12 months

Review source

Reviewed January 2018

Easy and professional

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is easy to use and to publish directly relevant content. The cmnty has a proffesional look and feel and a lot of features. The service is direct and personal.

Cons:

The passwords requirements of 10 items and the pricing model above 250 users is expensive. the webshop tooling I would like an automated forward systems that gives you a signal when somebody is purchasing a product

Edson M.

Non-Profit Organization Management

2-10 employees

Used daily for less than 12 months

Review source

Reviewed November 2017

CMNTY Platform is a perfect platform that has allowed our small trainer really interact!

All in one place - communicating, sharing, and receiving requests from our users.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

CMNTY Platform is easy to set up and very friendly/intuitive to use platform. No need to special training to admins or users. Perfect!

Cons:

It took me some time to understand how the set up menus are organized. It is a different approach for the set up areas. But, once we get it, it is easy to set it up.

Nick R.

Government Relations

51-200 employees

Used daily for less than 12 months

Review source

Reviewed July 2017

Certainly the most user friendly platform I have experience. I highly recommend it.

It allowed our organisation to quickly and easily create a reliable central communication hub.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Intuitive and simple. It is also great value for money. The level of one to one support is exceptional.

Cons:

Not the software itself, but the set up guidance notes were not easily found. However, that has now changed.

Manon B.

Used daily for less than 6 months

Review source

Reviewed September 2017

Good platform that serves our needs .

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

the main reason we decided to use CMNTY is because of the gamification element embedded in the platform, that perfectly serves our needs. I also like that the platform is relatively easy to use and the responsiveness of the support team, that will always help you out.

Cons:

As a basic user, I sometimes feel like the limited personalization options (design wise) are restraining me in creating the best possible platform for my needs. More design options would be great. Also, I would love for CMNTY to have an app for android/iOS, as most of our target group are smartphone users.

Etty v.

Arts and Crafts

Self-Employed

Used daily for unspecified

Review source

Reviewed January 2018

Very easy to setup!

Higher user engagement and brand building

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

That I'm able to customise it the way I want. I also love the look of the interface and the use of images and attachments in posts.

Cons:

I find that the price difference between starter and regular is quite steep, as a small business I need to be able to afford this.

Sandi L.

Used weekly for less than 12 months

Review source

Reviewed November 2017

We used CMNTY for our recent 2-day virtual event, and currently use it for my membership group.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to onboard clients, I can allow certain clients to see certain forums while others see other forums, chat is included, members can collaborate, gamification features are fun, customized profile questions are available, ,

Cons:

Very little. I'd like to have some of the more advanced features like export, available at the lower price tiers, but wouldn't we all? I'd love to be able to schedule emails, but most platforms don't offer this either.

Michelle S.

Events Services

Self-Employed

Used weekly for less than 6 months

Review source

Reviewed May 2017

I finally found a platform that could support my community in connecting and collaborating

The ability to connect my community with one another at an affordable price range.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's intuitive to work with as an administrator and user. There's an easy to access Help Center that has answered most questions I have. I like all the features - that my members can have profiles, message each other, contribute to forums, polls, collaborate and use a webshop. It has features that I couldn't find anywhere else for this price range. The customer service has been very attentive and reliable.

Cons:

At the basic plan I can't customize as much as I would like. For instance the formatting on my Home page is not that attractive, and I can't add a customized page.

Vendor Response

Hi Michelle! Thank you so much for taking the time to review our software. Glad to hear this was a great solution for you and looking forward to watching your community grow!

Replied May 2017

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