Crowded 2026: Benefits, Features & Pricing

On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Crowded

4.4

(7)

Pricing

Pricing available upon request

About Crowded

Crowded is a web-based platform which helps businesses of all sizes with content management and community engagement. Key features include customization, user profiles, targeted search, post scheduling, search engine optimization and analytics.

The application comes with a module which enables staff to create a form to capture user information and add multiple fields to user profiles. Teams can allow members to sign up via social networking sites and choose unique modules for the community. With the built-in content management functionality, users can create custom menu options, categorize content into different themes and moderate content published by community members.

Crowded allows members to express opinions and ideas via comments and follow other members. It is available on a monthly subscription and support is provided via online help desk and live chat.

Crowded Screenshots

Crowded Pricing and Plans

Starting price: €499.00

Free Trial

Free Version

Basic

€499.00

per feature

No plan information available

Crowded Features

Popular features found in Community
Access Controls/Permissions
Alerts/Notifications
Chat/Messaging
Communication Management
Content Management
Feedback Management
Ideation
Member Directory
Mobile Access
More features of Crowded
Activity Dashboard
Activity Tracking
API
Calendar Management
Commenting/Notes
Customizable Branding
Data Import/Export
Discussions/Forums
Email Reminders
Engagement Tracking
Event Management
Group Management
@mentions
Moderation
Personalization
Real-Time Notifications
Reporting & Statistics
Single Sign On
Social Media Integration
SSL Security
Third-Party Integrations
Website Management

Crowded Integrations

Mixpanel

WordPress

Meta for Business

Twitter/X

Typeform

Mailchimp

See all 10 integrations

Crowded User Reviews

Overall Rating

4.4

Ratings Breakdown

43%

57%

Secondary Ratings

Ease of Use

4.7

Value for money

4.5

Customer support

5.0

Functionality

4.1

Have you used Crowded and would like to share your experience with others?

Stan S.

Verified reviewer

Online Media

2-10 employees

Used daily for more than 2 years

Review source

Reviewed December 2018

Great service from a fantastic team!

Crowded has been an excellent complementary service to our facebook community. Working with the team is always a pleasure. A lot of knowledge on both the technical side of things as well as on actual "community" issues and questions!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Great product: working with Crowded never caused a headache of any kind. It's a clear package out of the box with many features, great usability and fantastic customer support

Cons:

No real cons. Since every community is different, some features may be missing or needing some tweaks, but the team is very open to suggestions.

Mark F.

Verified reviewer

Computer Software

51-200 employees

Used daily for more than 2 years

Review source

Reviewed March 2019

Crowded is a Powerful Beautiful Community Platform with Excellent Support

With the Alliance Aces Community http://allianceaces.com, we are creating a place for Alliance professionals to come together, share their ideas and best practices. There is interest by some members to bring over other Alliances communities into the AAC private group/spaces because, as one wrote: "The facilities and functions of the Alliance Aces Community are far superior to anything that I could create using my website or Facebook’s Workplace." We tried all the other platforms Salesforce, Higher Logic, Lithium, Zendesk, InSided, ... Crowded was heads and shoulders above the others from a look and feel and functions perspective. They are also a pleasure to work with. They have a more hands-on implementation service of weekly community development sessions to teach you how to be successful with your community aka ensure you are successful. I also like that their pricing is straight forward.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Here are some topics that made us choose and enjoy Crowded: - Medium-like beautiful clean UI/UX - Enterprise-ready platform: fully supports the needs of even large organizations in both service and support. - Private Groups - Eventing aka great integration of community and face to face meetings - Badges to highlight and create reputation for your community members. - Map integration - Great implementation service - Modular architecture with many modules to choose from - Happy customers

Cons:

Moderation and flagging of posts not fully developed yet. They are working on it and promised to have it out in the next months. In general, they are very responsive to feature requests. For example, they developed a video wall and a course module in part because of our requirements.

Maurice S.

Verified reviewer

Financial Services

51-200 employees

Used daily for less than 12 months

Review source

Reviewed October 2018

Awesome platform for starting communities!

I love the fact that the Crowded team is small in numbers. This makes it really personal. and personally I like that a lot! I also love their commitment. They have a clear vision of where they want to go, and are not afraid to decline a feature request if it doesn't match their vision. Keep up the good work!

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Easy to use. The fact that the design is fully customizable makes it work for every brand. Plus, the SEO, is really good! So your branding is recognizable, ánd you are easy to find "on-the-line".

Cons:

That replies on topics aren't really visible in the timeline. There is no chronological overview for regular users (yet). For admins there is though!

Nancy Z.

Program Development

2-10 employees

Used daily for less than 2 years

Review source

Reviewed June 2017

Nice visuals, continuous updates & valuable coaching

A great community website which fully supports our organizational goals.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

There are a lot of possibilities and various page types for the content we want to show on our platform. On top of that, there are continuous technical updates, the software is continously improving. Next to that, the weekly community coaching calls are very valuable for us. During these sessions, Crowded offers new updates, helps us implementing our ideas to the platform and supports the development and engagement of our community. Their knowledge on community management is very useful in this.

Cons:

Direct messaging between members indeed! Beside that, the updates we would like to see, are not always possible to implement (p.e. ways to structure a lot of information). On the other hand, Crowded sometimes offers very useful updates we didn't think of before.

Thijs W.

Used daily for less than 2 years

Review source

Reviewed June 2017

Easy-to-use, personal help and a lot of functionalities.

We were able to build a community with more that 1500+ members. The website (crowded product) helpt us share content with the community, sell tickets for our events and strengthen our position.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Crowded-platforms make it easy for users to to share information, connect with like-minded enthusiasts and over time, create a community. Very easy and understandable design and admin (just like the social channels we all use!). Everybody is able to use Crowded products. Also integration with other useful tools.

Cons:

Not really anything that I didn't like at all. Maybe the fact that there were no options for direct messages between community members!

Maurice H.

Verified reviewer

Banking

Used weekly for less than 12 months

Review source

Reviewed February 2018

Great use! We used it as our hackathon platform.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Especially the customer service is great and it is easy to use for people who can not code. If you want a community platform, but don't have the resources to do it all by yourself, this would definitely be something to consider.

Cons:

Some elements still need to be made. If they don't have it, they will need to customize it. But, overall the platform does not have a lot of cons.

wilma v.

Government Administration

501-1000 employees

Used daily for less than 2 years

Review source

Reviewed October 2018

Usefull support

Quick answers, sharp thinking, good service.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We needed a community to connect with our inhabitants and spread information about energysaving. Crowded helped us to draw a good scheme and offers continued support to help us to further expand en implement new possibilities.

Cons:

Can't think of anything. It's ok like it is!

Showing 1 - 7 of 7 Reviews