Planview ChangePoint 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

Planview ChangePoint

4.5

(15)

Pricing

Pricing available upon request

About Planview ChangePoint

Planview Changepoint is an end-to-end professional services automation solution for services-first businesses to streamline quote-to-cash and drive profitability.

The solution enables PSOs and ESOs to manage the entire customer project lifecycle. Key capabilities include quote-to-cash project lifecycle management, contract definition, forecasting, project budgeting, configurable workflows, project management, task management, skills and expertise-based views, dynamic Gantt charts, revenue recognition, time and expense management, multi-currency and taxation, and interactive dashboards.

Planview ChangePoint Screenshots

Planview ChangePoint Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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Planview ChangePoint Features

Popular features found in Professional Services Automation
Client Portal
Collaboration Tools
CRM
Document Management
Project Tracking
Quotes/Estimates
Resource Management
Task Management
Timesheet Management
More features of Planview ChangePoint
Access Controls/Permissions
Activity Dashboard
Activity Tracking
API
Approval Process Control
Billable Items Tracking
Billing & Invoicing
Customizable Fields
Customizable Reports
Document Storage
Expense Tracking
Forecasting
Gantt/Timeline View
Invoice Management
Multi-Currency
Multiple Projects
Performance Metrics
Portfolio Management
Progress Tracking
Project Management
Project Planning
Project Templates
Project Time Tracking
Real-Time Data
Real-Time Reporting
Real-Time Updates
Reporting & Statistics
Resource Allocation & Planning
Task Progress Tracking
Task Scheduling
Third-Party Integrations
Time & Expense Tracking
Timer
Time Tracking

Planview ChangePoint User Reviews

Overall Rating

4.5

Ratings Breakdown

53%

47%

Secondary Ratings

Ease of Use

3.9

Value for money

4.2

Customer support

4.3

Functionality

4.4

Stephen L.

Verified reviewer

Computer Software

201-500 employees

Used daily for more than 2 years

Review source

Reviewed October 2019

Powerful, Adaptive, Complete

We have the ability to utilize Changepoint PSA as end-to-end tool from CRM, Opportunties, Projects, and invoicing. Very powerful to have the data contained in one tool.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ability to configure Changepoint PSA to your organization is bar none. With that power comes the scalability, reporting, and end-to-end process integrations that support continuous improvement and efficiencies that support your company's overall Vision and Mission.

Cons:

The power in configurability is amazing. With this comes an onus on an organization to ensure processes are well understood, standardized, and efficient as part of the implementation. If done in concert, the advantages of Changepoint PSA are tremendous.

Reasons for choosing Planview ChangePoint

Configurability and end-to-end process integration

Reasons for switching to Planview ChangePoint

Changepoint offered more configurability, power, and data integration to support our business needs and growth.

Manuel P.

Verified reviewer

Management Consulting

11-50 employees

Used daily for more than 2 years

Review source

Reviewed October 2019

Changepoint User and Administrator

A great feature of the Changepoint PSA system is that administrators have the ability to customize the tool, which requires careful oversight, thorough planning, and established processes. Overall the PSA experience has been a positive one, where the support from Changepoint staff has been consistently present, and where the product is continuously improving.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software has a strong and robust data structure that can be used for effective reporting, analytics, resource planning, forecasting, project management, and much more. It is essentially a one stop shop PSA offering that includes the ability to customize the product as needed to fit any business need.

Cons:

As strong as the data structure is, the user interface and navigation has some room for improvement. Although this is a current need, the Product Development team has done a great job of involving the customers when looking for improvements to the system and the overall user experience. They are currently addressing this by developing system upgrades and monthly iterative releases.

Drake B.

Verified reviewer

Computer Hardware

10000+ employees

Used daily for more than 2 years

Review source

Reviewed October 2019

PSA and PPM Review

Not a lot has changed in the 4 years I have worked with the product. There are some exciting things we would like to use, but challenge is to get managers on board. Changepoint is a slice of the pie, not the whole pie so not interested in doing everything in CP.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Industry leading. Web-based enables for better integration and visibility. APIs do perform well and need just minor enhancements

Cons:

Too many clicks. Needs to be built to handle integrations better so users don't need to ask 100 questions or have to develop new enhancements to remove user error. Integrations will allow less user interaction on administration.

Jeff V.

Verified reviewer

Information Technology and Services

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed October 2019

Easy for project management

Changepoint is very stable, very reliable tool for managing our Professional Services business and was by far the best PSA tool for our business. Overall Changepoint has made a very positive impact on our service delivery and provides the reporting to better manage our KPI's.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Changepoint provides a signle tool to capture, track, approve and invoice out our services as well as mange resource assignments and demand for our customer projects. Reporting is excellent and provides many options to get data.

Cons:

Changepoint is easy to use but is challenging to customize for specific business requirements (not opened source). Custom integrations such as Outlook or Concur can be difficult to deploy due to data challenges. User interface is not intuitive for non experts of the software but is improving with the 2020 release.

Reasons for choosing Planview ChangePoint

Best in class to meet our overall business requirements

Liz U.

Verified reviewer

Accounting

10000+ employees

Used other for more than 2 years

Review source

Reviewed October 2019

PS Review

Originally we had 2 major issues to solve as a company. How much time we were spending on a project and the availability or capacity of our internal resources? Changepoint provides us the time tracking functionality and once we mature we will have resource management to help better understand our resource strengths and capacity.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The tool is extremely powerful, we like the ability to be able to use different modules as we continue to learn the tool. Time tracking and resource management are most important to us at the time of choosing the tool. We are very excited about the new analytics and reporting coming out as well.

Cons:

The initial set up of the software can be confusing for example the set up of roles when internally we aren't organized the same way. Internally we struggle with roles but this did force us to understand the roles and responsibilities needed for the success of using the tool.

Reasons for choosing Planview ChangePoint

We chose Changepoint due to the need to integrate with other products in our environment. Changepoint proved to be the easier product to work with in this area.

Murtuza R.

Verified reviewer

Information Technology and Services

201-500 employees

Used daily for more than 2 years

Review source

Reviewed October 2019

Current State Changepoint

Great usage for Time and Expenses.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Mobility Time and Expenses. Project Management

Cons:

Invoice Approval via Mobility. Sending Invoices in pdf from Changepoint.

Reasons for choosing Planview ChangePoint

Mobility

Hugo L.

Verified reviewer

Computer Software

2-10 employees

Used daily for more than 2 years

Review source

Reviewed October 2019

Changepoint PSA review

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Capabilities it brings to the organization to manage resources, projects and financials making sure that billable time and fixed fee are processed each month correctly and easily. Reporting functionality is the best in the market, open and fully configurable. Allows to manage all services delivery in proper and timely way. No overhead while managing delivery to final customers.

Cons:

In current version Changepoint 2019 user interface could be improved.

Maurice M.

Verified reviewer

Events Services

11-50 employees

Used daily for less than 2 years

Review source

Reviewed June 2020

Changepoint PSA Insight

Time and cost spent on projects are now easy to track.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like that Changepoint PSA has offline access feature that allows me to upload time entries.

Cons:

Changepoint PSA has not yet started to act weird on my end.

Verified

Reviewer

Computer Software

201-500 employees

Used other for more than 2 years

Review source

Reviewed October 2019

Current Changepoint User

Very positive

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Depth of functionality. Liked the ability to get completely off spreadsheets and other add hoc tools.

Cons:

The UI is complex, but supports the functionality

Reasons for choosing Planview ChangePoint

Same

Reasons for switching to Planview ChangePoint

increased functionality

Brittany N.

Verified reviewer

Government Administration

201-500 employees

Used weekly for less than 12 months

Review source

Reviewed August 2020

My experience with Changepoint PSA

Tracking time, issue and cost incurred on projects. Project and portfolio management.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like that Changepoint PSA has offline mode capability that makes it easy to fill data like time entry while offline.

Cons:

They have upgraded the version control, which is solved errors as they arise.

Showing 1 - 10 of 15 Reviews

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Planview ChangePoint 2026: Benefits, Features & Pricing

Overview

About Planview ChangePoint

Planview ChangePoint Screenshots

Planview ChangePoint Pricing and Plans

Planview ChangePoint Features

Planview ChangePoint User Reviews

Other Top Recommended Professional Services Automation Software

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