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Servicecpq

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Overview

Servicecpq 2026: Benefits, Features & Pricing

Wondering if Servicecpq is right for your organization?

Our CPQ Software selection experts can help you in 15 minutes or less.

On this page
  • Overview
  • Screenshots
  • Top Alternatives Preview
  • Pricing and Plans
  • Features
  • User Reviews

Overview

Servicecpq
Servicecpq
5.0
(6)

Pricing

Starting at $89.00 per year

About Servicecpq

ServiceCPQ: AI-Powered CPQ & Aftersales Transformation Platform

ServiceCPQ delivers the industry's most comprehensive AI-driven aftersales platform, purpose-built for industrial machinery, HVAC, medical equipment, and heavy equipment manufacturers demanding operational excellence in today's digital-first marketplace.

Core AI-Powered Solutions

Intelligent Warranty & Claims Management
Transform warranty processing from cost centres into profit drivers. AI-powered platform features guided claim submission for service partners, automated fraud detection, real-time validation, and intelligent repair-vs-replace recommendations. Advanced analytics optimize parts return decisions for salvage/remanufacturing while automated supplier recovery maximizes cost recovery. AI assistants provide step-by-step guidance, reducing claim processing time 70%.

B2B E-Commerce with Self-Service CPQ
Revolutionize customer interactions through comprehensive self-service capabilities beyond traditional parts ordering. Customers configure complex products, generate instant quotes, schedule maintenance, submit warranty claims, and access intelligent documentation via AI-powered search. Personalized ML recomm...

endations drive cross-selling while predictive maintenance enables proactive scheduling. Delivers Amazon-like B2B experiences while reducing support costs 50%. Advanced Service Parts Management AI-driven segmentation optimizes inventory across fast/slow-moving and obsolete parts categories. Dynamic pricing engines maximize margins while maintaining competitive positioning. Lean inventory management uses predictive analytics, reducing carrying costs 35% while ensuring availability. Real-time ERP integration provides accurate pricing, inventory visibility, and automated replenishment. Partner Enablement & Repair Automation Empower service partners through dedicated portals featuring warranty claims, product support, and direct parts ordering. AI-guided workflows ensure consistent quality while automated approvals accelerate payments. Transform workshops/rebuilding centres with AI diagnostics, automated work orders, and intelligent parts recommendations. Unified CPQ Excellence Product CPQ handles complex configurations with variant management, dynamic pricing, and elaborate service add-ons. After-sales CPQ streamlines spare parts quoting and service contracts. Multi-channel support enables self-service portals, distributor networks, and internal sales teams from one intelligent platform. Target Markets Construction/mining machinery, industrial equipment, HVAC systems, medical technology, off-highway vehicles, heavy equipment dealers, component rebuilding specialists. Competitive Advantages AI-first architecture delivers measurable impact: 40% reduction in service costs, 60% faster parts identification, 35% increase in service renewals, 70% warranty processing improvement. Scientific sales intelligence uses McKinsey frameworks to identify opportunities, predict propensity-to-buy, and optimise pricing that outcompetes third-party brokers. Native SAP integration with bi-directional sync ensures seamless operation. API-first architecture supports major ERP/CRM/IoT platforms while mobile interfaces enable field access anywhere. ServiceCPQ transforms after-sales operations into intelligent, predictive, profitable business units, driving sustainable competitive advantage.

Servicecpq Screenshots

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Servicecpq Pricing and Plans

Starting price: $89.00 per year
Free Trial
Free Version

Subscription based

$89.00

per user, per year

Plan includes:

  • warranty
  • e-commerce
  • sales intelligence
  • cpq
  • repair automation
  • service cpq
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Servicecpq Features

  • Popular features found in CPQ
    Activity Dashboard
    Catalog Management
    Contact Management
    Contract/License Management
    Discount Management
    Electronic Signature
    Guided Selling
    Price/Margin Management
    Proposal Generation
    Renewal Management
  • More features of Servicecpq
    Access Controls/Permissions
    Activity Tracking
    AI/Machine Learning
    Alerts/Notifications
    API
    Approval Workflow
    Audit Trail
    Bills of Material
    Bulk Ordering
    Case Management
    Claims Management
    CRM
    Customer Management
    Customizable Templates
    Dashboard
    Data Discovery
    Data Extraction
    Data Import/Export
    Data Mining
    Data Visualization
    Decision Support
    Document Storage
    Eligibility Verification
    For B2B
    Forecasting
    For Field Service
    For Manufacturers
    For Sales Teams/Organizations
    Generative AI
    Inventory Control
    Maintenance Scheduling
    Mobile Access
    Multi-Channel Data Collection
    Multi-Currency
    Multiple Data Sources
    Order Management
    Parts Management
    Predictive Analytics
    Price and Cost Calculations
    Process/Workflow Automation
    Product Configurator
    Quotes/Estimates
    Real-Time Data
    Reordering
    Reporting/Analytics
    Reporting & Statistics
    Rules Engine
    Sales Automation
    Self Service Portal
    Service Management
    Status Tracking
    Third-Party Integrations
    Visual Analytics
    Warranty Claims Management
    Warranty Tracking
    Workflow Management

Servicecpq User Reviews

Overall Rating

5.0

Ratings Breakdown

5

100%

4

0%

3

0%

2

0%

1

0%

Secondary Ratings

Ease of Use

4.7

Value for money

4.6

Customer support

5.0

Functionality

4.7

Have you used Servicecpq and would like to share your experience with others?

HY
Hector Y.

Verified reviewer

Machinery

Self-Employed

Used monthly for free trial

Reviewed December 2023

Are you satisfy with your back office operations performance?

5

I was invited to see some demos during the construction of servicecpq, so i know that it takes into account many real situations that happen in big companies.

Ratings Breakdown

4
Ease of use
4
Value for money
5
Customer support
4
Functionality
icon
Pros:
Product support. Is not only a software, its knowledge.
Cons:
Need also a change management to accompany the product

Read More

AK
ARINDRIMA K.

Verified reviewer

Retail

51-200 employees

Used monthly for free trial

Reviewed December 2023

Unified platform to offer services in a better way

5

Ratings Breakdown

5
Ease of use
4
Value for money
5
Customer support
5
Functionality
icon
Pros:
The best way to handle parts estimation, price recommendation system, analytics, template approach, low pricing, service pricing.
Cons:
Needs a lot of data to get full benefits of AI.

Read More

MM
Miguel M.

Verified reviewer

Computer Software

2-10 employees

Used monthly for free trial

Reviewed January 2024

Service CPQ Increases the Accuracy and Profitability of Service Quotes

5

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Easy product onboarding, quote templates for most frequent offers, intuitive customization of quotes for unique jobs
Cons:
Data quality issues in Enterprise can create challenges when setting up the tool.

Read More

RD
Rakesh D.

Verified reviewer

Design

10000+ employees

Used weekly for free trial

Reviewed December 2023

One stop solution for modern service sales

5

I availed of a trial version and the experience was very good

Ratings Breakdown

4
Ease of use
5
Value for money
5
Customer support
4
Functionality
icon
Pros:
Dynamic pricing approach through AI with the visual representations of the analytics
Cons:
Share and collaborate is not available in the trial version.

Read More

PV
Patricia V.

Verified reviewer

Business Supplies and Equipment

5001-10000 employees

Used weekly for less than 6 months

Reviewed January 2024

SERVICECPQ usefulness

5

Ratings Breakdown

5
Ease of use
5
Functionality
icon
Pros:
simple UI, analytics, flexible pricing options, service specific features, can be implemented in weeks
Cons:
works well if you have SAP or other ERP, needs lot of data for analytics

Read More

OA
Omkar A.

Verified reviewer

Information Technology and Services

201-500 employees

Used weekly for free trial

Reviewed December 2023

Great product indeed, highly recommended

5

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
The ease of use and easy interface to navigate
Cons:
The load time could be improved to give a better experience

Read More

Showing 1 - 6 of 6 Reviews

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