C2CRM 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

C2CRM

5.0

(4)

Pricing

Starting at $37.00 per month

About C2CRM

C2CRM is a comprehensive CRM solution (offered as On-Premise or in the Cloud) designed to integrate sales, marketing and customer service into one seamless, collaborative operation. It is built on a platform that leverages the latest technology offering a rich graphical experience in a simple to use web browser interface. Employing a role-based methodology, the C2CRM UI is intuitive fostering high user adoption rates.

Its mobile app interface allows for similar functionality to the desktop version of the software. The application is an all-inclusive approach to earning and keeping loyal customers, leading to increased profitability and market leadership.

C2CRM’s modular design allows companies to scale the solution functionality to meet their needs and increase users as their organization grows. Additionally, C2CRM provides the ability to track sales pipelines, quotes, forecasts, marketing funnels and drip campaigns that deliver targeted messaging to potential and existing customers with its powerful broadcast engine.

The Enterprise Customer Service functionality is especially designed for sophisticated environments that require a knowledge base.

C2CRM Screenshots

C2CRM Pricing and Plans

Starting price: $37.00 per month

Free Trial

Free Version

Basic

$37.00

per user, per month

No plan information available

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C2CRM Features

Popular features found in CRM
Calendar Management
Customer Journey Mapping
Email Management
Quotes/Estimates
Reporting/Analytics
Sales Pipeline Management
Segmentation
Task Management
Territory Management
Workflow Management
More features of C2CRM
Access Controls/Permissions
Activity Dashboard
Activity/News Feed
Activity Tracking
Alerts/Escalation
Alerts/Notifications
API
Appointment Scheduling
Assignment Management
Calendar/Reminder System
Calendar Sync
Call Logging
Campaign Management
Catalog Management
Channel Management
Client Management
Collaboration Tools
Commenting/Notes
Commission Management
Contact Database
Contact Management
Content Library
Contract/License Management
CRM
Customer Database
Customer Segmentation
Customizable Branding
Customizable CTAs
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Dashboard
Data Import/Export
Deal Management
Document Management
Document Storage
Drag & Drop
Drip Campaigns
Dynamic Content
Electronic Signature
Email Alerts
Email Marketing
Email Templates
Email Tracking
Engagement Tracking
Event Triggered Actions
Feedback Management
Field Sales Management
File Sharing
Forecasting
Full Text Search
Goal Setting/Tracking
Interaction Tracking
Internal Chat Integration
Inventory Management
Knowledge Base Management
Knowledge Management
Landing Pages/Web Forms
Lead Assignment
Lead Capture
Leaderboards
Lead Generation
Lead Management
Lead Nurturing
Lead Qualification
Lead Scoring
List Management
Marketing Automation
Marketing Calendar
Mobile Access
Mobile App
Mobile Interface
Multi-Campaign
Multi-Channel Communication
Multi-Channel Marketing
Multi-Language
Opportunity Management
Performance Metrics
Pipeline Management
Pre-built Templates
Process/Workflow Automation
Product Catalog
Proposal Generation
Prospecting Tools
Real-Time Data
Real-Time Notifications
Real-Time Reporting
Referral Tracking
Reminders
Reporting & Statistics
Revenue Management
Rich Text Editor
ROI Tracking
Sales Activity Management
Sales Analytics
Sales Forecasting
Sales Reports
Sales Trend Analysis
Scheduling
Search/Filter
Search Marketing
Self Service Portal
SMS Marketing
Support Ticket Management
Template Management
Templates
Third-Party Integrations
Transfers/Routing
User Management
Vendor Management
Visual Analytics
Website Integration
Website Visitor Tracking
Widgets

C2CRM User Reviews

Overall Rating

5.0

Ratings Breakdown

100%

Secondary Ratings

Ease of Use

4.8

Value for money

5.0

Customer support

5.0

Functionality

5.0

Have you used C2CRM and would like to share your experience with others?

Jill B.

Oil & Energy

11-50 employees

Used daily for more than 2 years

Review source

Reviewed May 2018

Simple to implement and tailor to meet our small, niche industry business needs. Excellent support.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

C2CRM is extremely robust, yet flexible enough to be customized to fit our unique business needs. Our users are not tech-savvy, and are still able to navigate the system to enter or retrieve the information they need to track leads, manage sales activities, track products and provide support for our customers. We use the communication features extensively to send targeted information to one or many contacts in the form of either auto-generated form letters or product announcements. As a small business with limited resources offering 24/7 support, this has improved our ability to keep in touch with our customers both on the sales side as well as with product support. In using functionality included with C2CRM along with some customization, we are notified when customers register to download our products, then through a series of workflow enabled form letters, manage customer set up and authorization to download specific product types. For us, the key to choosing and retaining a software product is in how well it is supported. We have never had an issue reaching and receiving assistance from the C2CRM support team. They are always professional, courteous and most of all, knowledgeable. C2CRM has become so tightly integrated with our business process that we cannot imagine how we ever have managed without it.

Cons:

There is really very little that we don't like about C2CRM. The only thing that comes to mind is the inability to do a mass delete, which can be both good and bad. We may not be able to quickly delete a list of items that we no longer need, but we also cannot quickly delete items that should NOT be deleted!

Douglas B.

Chemicals

11-50 employees

Used daily for more than 2 years

Review source

Reviewed July 2018

We have a great working relationship with the Clear Team. C2 is core to our business structure.

Allows us to manage large amounts of technical documents required by our Customers, as well as track the dissemination of the documents to the Customers and conversations associated with that process.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We have spent a considerable amount of time individually tuning the product to fit our business model, and have gotten superior results. Powerful, flexible, and adaptable to the way our company functions.

Cons:

No material issues that come immediately to mind. If we come across an issue the C2 Team corrects it in a timely fashion.

Doug N.

Used unspecified for unspecified

Review source

Reviewed April 2014

C2CRM - A True Business Partner

C2CRM has been a reliable Business Partner of mine for over a decade. Their Team truly understands my business and has helped me to provide a reliable and customizable solution for my Sales Force and Internal Support Team. C2CRM provides my Remote Sales Team with real time Leads, Customer Issues and much more. This is our Killer app!

Ratings Breakdown

Ease of use

Customer support

William T.

Machinery

51-200 employees

Used other for less than 6 months

Review source

Reviewed July 2018

Team is the main reason why we are extremely pleased with our decision.