CRMNEXT 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

CRMNEXT

4.5

(2)

Pricing

Pricing available upon request

About CRMNEXT

CRMNEXT is a cloud-based customer relationship management (CRM) solution that helps businesses manage customer-related processes, from lead capture to post-sale. Key features include marketing solutions, process management, analytics and ScreenFlow designer.

CRMNEXT's marketing management feature allows for the tracking of marketing activities along with return on investment (ROI) analysis of marketing campaigns. It can also generate real-time personalized messages for each customer inquiry.

This software generates extensive customer profiles to provide a 360 view of product holdings, wallet share, upselling and cross-selling. It also performs real-time sentiment analysis of customer behavior and trending topics on social media. The customer self-service portal captures sales leads, service requests and provides access to troubleshooting literature.

Support is available via email, phone and through an online knowledge base consisting of blogs, whitepapers, and a learning center.

CRMNEXT Screenshots

CRMNEXT Pricing and Plans

Starting price: $65.00

Free Trial

Free Version

Basic

$65.00

No plan information available

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CRMNEXT Features

Popular features found in CRM
Calendar Management
Customer Journey Mapping
Email Management
Quotes/Estimates
Reporting/Analytics
Sales Pipeline Management
Segmentation
Task Management
Territory Management
Workflow Management
More features of CRMNEXT
Asset Lifecycle Management
Audience Targeting
Brand Tracking
Calendar/Reminder System
Contact Management
CRM
Customer Engagement
Customer Social Profiles
Customer Support
Document Storage
Email Marketing
Expense Tracking
Forecasting
For Insurance Industry
Interaction Tracking
Internal Chat Integration
Lead Capture
Lead Management
Lead Nurturing
Lead Qualification
Live Chat
Marketing Automation
Mobile Access
Multi-Channel Social Integration
Referral Tracking
Relationship Tracking
Self Service Portal
Sentiment Analysis
Social Media Integration
Social Media Monitoring
Team Assignments

CRMNEXT User Reviews

Overall Rating

4.5

Ratings Breakdown

50%

Secondary Ratings

Ease of Use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.0

Have you used CRMNEXT and would like to share your experience with others?

Aman Preet S.

Verified reviewer

Retail

10000+ employees

Used daily for less than 6 months

Review source

Reviewed August 2022

Features of CRMnext

Overall experience with CRMnext is pretty well and all in all one can go for the same as it have more than everything one needs to have as a CRM tool.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The most we as a team liked was the workflow management feature of the CRMnext where we were able to deal with multiple resources in the most effective ways and efficiently as well. Along with that we can say same for documents storage feature.

Cons:

Sometimes using this software we used to feel lots of complexity in traversing through different screens and also some functionalities are difficult to understand for newbie so training then is another responsibility.

Reasons for switching to CRMNEXT

The above mentioned tools didn't have better documents storage feature and workflows management as we got in CRMnext.

Ajay U.

Management Consulting

11-50 employees

Used daily for less than 2 years

Review source

Reviewed June 2016

Fantastic to use