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Mention Me

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Mention Me 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • User Reviews

Overview

Mention Me
Mention Me
4.6
(11)

Pricing

Pricing available upon request

About Mention Me

Mention Me's Customer Advocacy Intelligence platform empowers ecommerce brands to tap into the potential of word-of-mouth marketing. By acquiring, nurturing, and motivating brand fans to promote your business through word-of-mouth, reviews, social sharing, and referrals, Mention Me helps you expand your customer base and reduce reliance on costly digital ad channels.

What sets Mention Me apart is its ability to gather first-party advocacy data. This data is invaluable for optimizing your other marketing activities, such as reducing the cost per acquisition (CPA) on paid social campaigns. Additionally, Mention Me works with industry-leading partners like SAP, Klaviyo, Attentive, Space48, and WeMakeWebsites to offer seamless integrations that enhance your brand advocacy program and optimize your marketing channels.

Since 2013, Mention Me has facilitated over 6 million referrals, generating an impressive $2 billion in revenue for 500 global brands. ASOS, PUMA, Charlotte Tilbury, ManyPets, and Nutmeg are just a few of the ecommerce leaders leveraging the power of customer advocacy with Mention Me. The platform's success is further supported by $32 million in funding from Octopus Vent...

ures and Eight Roads. Implementing Mention Me can lead to an average increase of 8% in new customer acquisition for your brand. However, with continuous experimentation and optimization, this growth can reach as high as 30%. This demonstrates the significant impact that customer advocacy can have on your business's growth trajectory. Referral marketing is renowned for its impressive return on investment (ROI), and Mention Me is no exception. With Mention Me, you can expect an ROI of up to 10x, making it a highly valuable investment for your business. Notably, Name Share®, a unique feature of Mention Me, accounts for 34% of all referrals, enabling you to capture previously untraceable word-of-mouth recommendations. When brand fans refer others, the benefits extend beyond acquiring new customers. Referred customers spend an average of 11% more on their first order and are five times more likely to refer others themselves. This creates a powerful referral chain reaction that expands your reach and accelerates sustainable growth. To further optimize your referral campaigns, Mention Me offers A/B testing by cohort. By testing different approaches within the first 6 months of your advocacy program, you can increase your referred customer acquisition by 4x. This allows you to fine-tune your efforts and maximize the impact of brand advocacy on your customer economics.

Mention Me Screenshots

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Mention Me Pricing and Plans

Free Trial
Free Version
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Mention Me Features

  • Popular features found in Influencer Marketing
    Campaign Analytics
    Faceted Search/Filter
    Influencer Discovery
    Influencer Relationship Management
    Influencer Tracking
    Social Media Monitoring
  • More features of Mention Me
    Campaign Management
    Contact Management
    Customer Advocacy
    Customer Segmentation
    Discount Management
    Email Marketing
    For Customer Referrals
    Incentive Management
    Lead Engagement
    Loyalty Program
    Multi-Language
    Predictive Analytics
    Promotions Management
    Referral Templates
    Referral Tracking
    Rewards Management
    ROI Tracking
    Segmentation
    Social Promotion
    Tagging
    Widgets

Mention Me User Reviews

Overall Rating

4.6

Ratings Breakdown

5

73%

4

18%

3

9%

2

0%

1

0%

Secondary Ratings

Ease of Use

4.5

Value for money

4.5

Customer support

4.6

Functionality

4.4

BM

Brazola M.

Verified reviewer

Cosmetics

2-10 employees

Used daily for less than 12 months

Review source

Reviewed January 2026

Definitely recommend

5

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Pros for using Mention Me are it is easy to setup. Your existing customers will spend more money and refer new customers who are likely to spend a lot of money as well.
Cons:
Cons for using Mention Me is very minimum. In the beginning it is a bit complex. Trying to understand how everything works. Also having to contact the support team to change codes can be time consuming.

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LJ

Lauren J.

Used daily for less than 2 years

Review source

Reviewed July 2017

Mention Me have been fantastic to work with. Have and would recommend to other businesses

5

Ratings Breakdown

4
Ease of use
5
Value for money
5
Customer support
4
Functionality
icon
Pros:
The technology is very well thought out and there is a lot of technical support on hand should a problem arise. As it is focused on quite a niche area the technology has been tuned to try and give the best 'refer a friend' experience it can. The reporting dashboard is extensive and gives good insights into how customers are behaving with the technology.
Cons:
There is very little not to like here. At times the options available are a little overwhelming and the terminology between referrer and referee can get a little complex but the account management is so good that if you ever get stuck you can pick the phone up!

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AT

Alexandra T.

Furniture

51-200 employees

Used daily for less than 12 months

Review source

Reviewed July 2017

Friendly, pro-active and efficient

4

We saw an improvement in people signing on to our referral scheme, sharing the scheme incentives and finally revenue generated from this programme has also improved. We have only seen a positive trajectory since initial implementation and we still have many more things to test and implement to improve it's effectiveness.

Ratings Breakdown

4
Ease of use
4
Value for money
5
Customer support
4
Functionality
icon
Pros:
The software creates a smooth customer journey. It, for the most part fits seamlessly into our website making it look native to us which is vital for a referral programme. We have seen positive results since the implementation of Mention Me, opening up the opportunity to scale and grow. The client services support we have received has been of a very high standard and this I couldn't fault in any way.
Cons:
There are a couple of things design-wise that would enable the platform to align with our design requirements better, but this is small in context with the wider benefits we receive.

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CW

Chloe W.

Verified reviewer

Food & Beverages

51-200 employees

Used daily for less than 2 years

Review source

Reviewed February 2020

Using

5

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
I love the name sharing functionality which allows our customers to refer in conversation, in say, discussions about the climate crisis. The allplants mission is to inspire people to eat more plants to create a better future for our planet and our customers are part of driving this positive change when they refer their friends to us.
Cons:
Some of the reports aren't that useful.

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AN

Abdul N.

Used weekly for less than 2 years

Review source

Reviewed June 2017

Great team, support and results! Easiest way to setup a refer-a-friend programme.

5

We previously did not have a referral scheme. Mention Me allowed us to get setup really quickly. We've been able to drive additional revenue over time because of Mention Me!

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Was super easy to setup a refer-a-friend scheme. The support from the Mention Me team has always been amazing! The account managers are always full of ideas for A/B tests to try to maximise performance, and are always quick to respond to questions.
Cons:
Hard to come up with something negative to say. Honestly any issues or questions we have are dealt with quickly by the team at Mention Me. The backend reporting interface was not as easy to use initially, but they recently revamped it to make it more user friendly!

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DM

Dave M.

Used daily for less than 2 years

Review source

Reviewed July 2017

Positive, encouraging, credible. Mention Me do what they promise & more.

5

Acquisition with low CPAs via a positive member experience.

Ratings Breakdown

4
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Great USP, easy integration, ease of use for the customer, flexible, test-able and just generally a great product.

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MF

Marcus F.

Used daily for less than 12 months

Review source

Reviewed June 2017

Slick and efficient

5

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Good revenue driver. It delivers very good results and that's the most important thing. For new customer acquisition it's awesome

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JD

James D.

Used weekly for less than 2 years

Review source

Reviewed July 2017

A great off the shelf referral system that you can get set up over night!

5

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
4
Functionality
icon
Pros:
Great for start-ups. Anyone can make changes and experiment without having to involve tech. Their support team are also very quick to help out with any requests.
Cons:
The UX can be a little restrictive at times but recent updates are definitely improving this ...

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GB

Gary B.

Used monthly for less than 12 months

Review source

Reviewed July 2017

Mention Me review

5

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Does everything we need and more and it's very user-friendly. Great support when we've had any questions.

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MH

Mirco H.

Verified reviewer

Retail

51-200 employees

Used monthly for less than 6 months

Review source

Reviewed March 2022

Unflexibel

3

Schlechtes Sales Team.

Ratings Breakdown

3
Ease of use
1
Value for money
1
Customer support
2
Functionality
icon
Pros:
Hört sich gut an, liefert aber keine guten Lösungen.
Cons:
Die Software ist nicht in der Lage, Lösungen für Unternehmen in unterschiedlichen Grössen zu liefern.

Read More

Showing 1 - 10 of 11 Reviews

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