Glia 2026: Benefits, Features & Pricing
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Wondering if Glia is right for your organization?
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- Overview
- Pricing and Plans
- Features
- Integrations
- User Reviews
Overview
Pricing
Pricing available upon request
About Glia
Glia is an omnichannel customer engagement platform that helps financial institutions connect with customers through text messages and video/voice chat capabilities. It enables employees to track conversions, conduct engagement analysis and generate custom reports via a unified platform.
The artificial intelligence (AI)-enabled solution allows businesses to track website visitors, communicate with customers via live chat and build customer relationships through co-browsing and live observation functionality. Features of Glia include behavior tracking, feedback management, analytics, automated alerts and more.
Pricing is available on request and support is extended via phone, email and other online measures.
Glia Screenshots

Glia Pricing and Plans
Basic
Pricing available upon request
No plan information available

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Glia Features
- Popular features found in Live ChatAutorespondersCanned ResponsesChat/MessagingFile SharingMobile AccessMulti-Channel CommunicationReal-Time NotificationsSupport Ticket ManagementThird-Party IntegrationsTranscripts/Chat HistoryTransfers/Routing
- More features of GliaAccount ManagementAI CopilotAlerts/EscalationAPIBehavioral TargetingBehavior TrackingCall Center ManagementCollaboration ToolsCommunication ManagementContextual TargetingCustomer EngagementCustomer Experience ManagementCustomizable BrandingCustomizable TemplatesEngagement TrackingExperience ManagementFeedback ManagementGeotargetingLive ChatOffline FormProactive ChatQueue ManagementReal-Time AnalyticsReal-Time ChatReal-time Consumer-facing ChatReal-Time DataReal-Time MonitoringRecommendationsRemote Access/ControlReporting/AnalyticsScreen SharingSession RecordingSession TransferSocial Media IntegrationSurveys & FeedbackTwo-Way Audio & VideoUnattended AccessVideo ChatVideo ConferencingVideo SupportWebsite Personalization
Glia Integrations
Glia User Reviews
Overall Rating
5.0
Ratings Breakdown
5
100%
4
0%
3
0%
2
0%
1
0%
Secondary Ratings
Ease of Use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
Have you used Glia and would like to share your experience with others?
CHRIS D.
Verified reviewer
Automotive
2-10 employees
Used daily for more than 2 years
Review sourceReviewed January 2020
great program
5
Ratings Breakdown
Read More
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