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Results 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

Results
Results
4.2
(17)

Pricing

Starting at $10.00 per month

About Results

Results is an all-in-one CRM for Service Operations and Field Service Management.

The award-winning software offers a 360-degree view of your entire organization. Streamline operations and enhance customer relationships by managing your contacts, sales, projects, scheduling, and billing with Results.

Results offers seamless integration with QuickBooks and other popular apps.

In field service, our solution ensures adherence to compliance, streamlined communication, automated workflows, optimized scheduling, and real-time tracking for various field and trade services. This comprehensive suite of solutions provides operational excellence, scalability, and user-friendly interfaces, fostering success across service industries.

The Field Service Management solution also optimizes operations for office workers by automating scheduling and planning while empowering field workers with tools for estimating, invoicing, scheduling, and access to comprehensive customer views.

Results Software enhances service operations by centralizing customer relationships while offering a comprehensive view of client history. Manage contacts, sales, projects, scheduling, and billing with QuickBooks...

and popular app integrations for enhanced efficiency. Key Features and Benefits include: CRM and Contact Management - Centralize client relationships with a 360-degree view. Manage prospects, sales, projects, billing, and notes, ensuring a comprehensive understanding and fostering strong client connections. Scheduling and Service Delivery - Efficiently manage team workflow, oversee field operations, and ensure consistent service delivery with automated triggers. Achieve organizational alignment and operational excellence for enhanced service outcomes. Estimates and Sales Orders - Leverage sales functionality to convert leads into opportunities. Manage sales estimates, orders, and invoices to attract new customers and set them up for long-term success. Project Management - Optimize business processes with seamless onboarding for new team members. Increase profitability with a focus on key outcomes and investments for the highest impact. Time Billing and Invoicing - Capture before-and-after pictures and signatures and create quotes and invoices onsite. Ensure accurate and efficient billing processes, enhancing overall project and financial management. Inventory Management - Standardize and automate key business processes to drive efficiency and consistency. Focus on key outcomes and distribute time and resources for the highest impact, leading to increased profitability. Document Storage - Ensure easy access to essential documents, improving collaboration and providing a centralized repository for critical project information. Field Services - Facilitate real-time updates from the field access live checklists, schematics, and job materials. Enhance onsite efficiency, capture crucial data, and streamline communication for effective field service operations. Contacts Web Portal - Provide clients and partners with dedicated access to pertinent information, creating a transparent and collaborative environment. Workflow Processes - Implement automated workflows to perfect business processes, fostering organizational efficiency and ensuring consistent service delivery. Key Performance Indicators (KPIs) - Monitor and measure organizational performance with robust KPI tracking, gaining actionable insights for continuous improvement and informed decision-making.

Results Screenshots

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Results Pricing and Plans

Starting price: $10.00 per month
Free Trial
Free Version

CRM

$29.00

per user, per month

No plan information available

    Sales

    $59.00

    per user, per month

    No plan information available

      Business

      $89.00

      per user, per month

      No plan information available

        Field Service Management

        $10.00

        per user, per month

        No plan information available

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          Results Features

          • Popular features found in CRM
            Calendar Management
            Customer Journey Mapping
            Email Management
            Quotes/Estimates
            Reporting/Analytics
            Sales Pipeline Management
            Segmentation
            Task Management
            Territory Management
            Workflow Management
          • More features of Results
            Access Controls/Permissions
            Activity Dashboard
            Activity Tracking
            API
            Appointment Scheduling
            Assignment Management
            Billing & Invoicing
            Calendar/Reminder System
            Call Logging
            Campaign Management
            Client Management
            Client Portal
            Commenting/Notes
            Contact Database
            Contact Management
            CRM
            Customer Database
            Customizable Branding
            Customizable Fields
            Customizable Reports
            Customizable Templates
            Data Import/Export
            Document Management
            Document Storage
            Electronic Signature
            Email Marketing
            Financial Management
            Interaction Tracking
            Internal Chat Integration
            Inventory Management
            Kanban Board
            Knowledge Management
            Lead Capture
            Lead Management
            Lead Qualification
            Marketing Automation
            Mobile Access
            Opportunity Management
            Order Management
            Performance Metrics
            Pipeline Management
            Prioritization
            Process/Workflow Automation
            Product Catalog
            Project Management
            Purchase Order Management
            Purchasing & Receiving
            Referral Tracking
            Reporting & Statistics
            Revenue Management
            Role-Based Permissions
            Sales Forecasting
            Sales Reports
            Sales Trend Analysis
            Scheduling
            Search/Filter
            Third-Party Integrations
            Time & Expense Tracking
            User Management
            Vendor Management
            Web-based Deployment

          Results Integrations

          Microsoft Outlook
          Microsoft Outlook
          QuickBooks Online
          QuickBooks Online
          Calendly
          Calendly
          WhatsApp
          WhatsApp
          Zapier
          Zapier
          Gmail
          Gmail

          See all 7 integrations

          Results User Reviews

          Overall Rating

          4.2

          Ratings Breakdown

          5

          53%

          4

          29%

          3

          6%

          2

          12%

          1

          0%

          Secondary Ratings

          Ease of Use

          4.2

          Value for money

          4.0

          Customer support

          4.5

          Functionality

          4.1

          Paul's profile

          Paul J.

          Verified reviewer

          Automotive

          51-200 employees

          Used daily for less than 6 months

          Review source

          Reviewed August 2018

          Quality/IT manager

          5

          So far so good. Importing contacts was straight forward. working on Calendar next

          Ratings Breakdown

          5
          Ease of use
          5
          Value for money
          5
          Customer support
          5
          Functionality
          icon
          Pros:
          Easy installation and works well with SQL instance.
          Cons:
          Need to work on 64 bit Office integration.

          Read More

          BK

          Brad K.

          Computer Software

          5001-10000 employees

          Used daily for less than 2 years

          Review source

          Reviewed March 2018

          Robust CRM and amazing customer support!

          4

          If you are looking for a robust CRM then I would suggest looking into ResultsCRM. They offer webinar training and demos which helped us alot through out our vetting process.

          Ratings Breakdown

          4
          Ease of use
          4
          Value for money
          4
          Customer support
          4
          Functionality
          icon
          Pros:
          I have had the pleasure of working with a company that usesResultsCRM for their sales team. I was on the review and implementation task force. The company was midsize and need a CRM that would integrate with other software/tools they utilize like Quickbooks and Outlook. After sitting down with ResultsCRM's support team to learn more about the features and functionality this CRM had we fell in love with it. This CRM is surprisingly robust and offers a very user-friendly interface! Results offers many areas where you can track a customer and staff activity in such an easy format, that will give a company insight on improving efficiencies in almost every area of business. I worked very closely with Results implementation team throughout the project and they were great, they ensured that everything went smoothly. I also assist with the Administristraion of this product and work with the sales team to customize this product for their needs. I would highly recommend this product if you are on the fence!
          Cons:
          I have had zero complaints from our first discovery meeting to finishing up the implementation. Results customer support/implementation team worked with us to ensure everything was working efficiently and we were prepared to take over.

          Read More

          PP

          Pricilla P.

          Construction

          51-200 employees

          Used other for unspecified

          Review source

          Reviewed November 2017

          Evaluated this product as a potential CRM replacement solution.

          3

          I was able to better determine what our internal needs were. It was also helpful to have a cost comparison for more expensive products that offer the same functionality.

          Ratings Breakdown

          3
          Ease of use
          2
          Value for money
          3
          Customer support
          3
          Functionality
          icon
          Pros:
          Results CRM had a lot of features that I was looking for in a CRM. The ability to migrate data from our accounting software into the CRM was a huge plus.
          Cons:
          The conversion process was too daunting and required a lot of dedicated hardware and internal manpower in order to be affordable.

          Read More

          DG

          Denise G.

          Verified reviewer

          Wholesale

          11-50 employees

          Used daily for more than 2 years

          Review source

          Reviewed June 2017

          Results gives our sales team all the tools they need at their finger tips.

          5

          Ease of use for the team, and increased sales for the company. We are able to effectively and efficiently plan calls to both existing clients and potential new ones and get the most out of that contact because all of their history is easily accessible to us.

          Ratings Breakdown

          5
          Ease of use
          5
          Value for money
          5
          Customer support
          4
          Functionality
          icon
          Pros:
          Results is very user friendly. We are able to train new users quickly and easily. We have especially loved the ability to take care of online training modules provided by results! My sales team is able to see purchase history for an account, both frequency and specific items purchased, therefore making every contact with a client both informative and productive.
          Cons:
          There is a slight bit of a learning curve if you are familiar with crystal reports. The data is all there but it does take some getting used to in order to be able to pull the reports.

          Read More

          JM

          Jeff M.

          Used unspecified for more than 2 years

          Review source

          Reviewed June 2015

          Results CRM Delivers Big Results for The Yard Ramp Guy

          5

          Ratings Breakdown

          4
          Ease of use
          5
          Customer support
          5
          Functionality
          icon
          Pros:
          I have worked with many boutique or proprietary software companies over the last 20 years. Technically speaking, Results delivers outstanding emulation of a Windows environment along with smooth, consistent interplay with QuickBooks and Outlook. From a practical perspective, Results is intuitive and comprehensive. I am able to train new users very quickly. We are four individuals working from our respective homes. Yet with Results, it is as if we were in the same room. As for Results, the vendor, you could not possible ask for more. Everyone from the owner to the technical assistance personnel and even the sales department define professionalism. They understand my business and my particular application of their product. They are willing to advise and collaborate. This is a big deal because oftentimes, small software companies can be defensive and/or give push back. You will enjoy working with Results and consider them your co-workers rather than just a vendor.
          Cons:
          I have nothing bad to say about using the product nor working with all of this vendor's personnel.

          Read More

          MH

          Mike H.

          Financial Services

          11-50 employees

          Used daily for more than 2 years

          Review source

          Reviewed August 2017

          We were able to customize it for our unique needs by using the variety opportunities and projects

          4

          I would recommend it for firms that are sales oriented. We didn't find the web version really usable when we tried awhile back.

          Ratings Breakdown

          4
          Ease of use
          4
          Value for money
          4
          Customer support
          5
          Functionality
          icon
          Pros:
          We use the opportunities as a sales funnel which allows us to move items through the process and we can see right where we are at. This is very valuable in forecasting and planning. We run our entire sales process through Results.
          Cons:
          I wish we could change some of the field names that are static in the standard forms. We use the software differently than intended - but all the buckets and text fields are very helpful - when we pull them out using adhoc reports.

          Read More

          CT

          Cheri T.

          Accounting

          2-10 employees

          Used daily for less than 2 years

          Review source

          Reviewed June 2017

          It's a great product with big returns for minimal dollars.

          5

          Use it all the time. It helps with process flow and confirming that we have touched each client.

          Ratings Breakdown

          4
          Ease of use
          5
          Value for money
          5
          Customer support
          5
          Functionality
          icon
          Pros:
          It's incredibly flexible and allows us to run our business our way. It is intuitive in look and feel because it is similar to Office products. Customer support is top notch. Pricing model works well for our office. You can export anything to Excel and manipulate a lot of information.
          Cons:
          Reporting is very difficult. The existing reports don't look very good and without Crystal you can't create new standard reports. Ad hoc reporting is not intuitive. The QBO sync is not standard and doesn't work with all the functions.

          Read More

          ME

          Magan E.

          Used daily for more than 2 years

          Review source

          Reviewed August 2017

          The possibilities are endless!

          4

          Ratings Breakdown

          3
          Ease of use
          4
          Value for money
          5
          Customer support
          4
          Functionality
          icon
          Pros:
          We've been using this program since 2011 and love it! It captures a lot of our customer interactions which we can query on at a later time. We also love that it integrates with QuickBooks and Outlook. The QuickAdd feature is the best!
          Cons:
          It would be nice to be able to mark emails from Outlook that have already been QuickAdded without having to go back into Results to make sure.

          Read More

          VR

          Verified
          Reviewer

          Packaging and Containers

          2-10 employees

          Used daily for less than 6 months

          Review source

          Reviewed August 2018

          Small business needing integration with QB desktop version

          5

          Ratings Breakdown

          5
          Ease of use
          5
          Value for money
          5
          Customer support
          5
          Functionality
          icon
          Pros:
          The ease of use and familiarity, it wasn't like learning a brand new program. Results has done a wonderful job at creating an easy workflow and I believe we will be increasing our efficiency and profitability by using ResultsCRM.
          Cons:
          There is a small amount of Lag when trying to complete multiple tasks at once, and there are some of the newer features that are a bit buggy. However, overall we are having a relatively easy time.

          Read More

          Jeffrey's profile

          Jeffrey C.

          Verified reviewer

          Accounting

          Self-Employed

          Used other for unspecified

          Review source

          Reviewed November 2017

          I saw it on a webinar but never used.

          4

          In seeing the webinar I saw and learn of a great tool. It has many functions but a I have other software that do the same thin but be nice if I could consolidated software products and get work added to the product rather than doing it manually.

          Ratings Breakdown

          4
          Ease of use
          4
          Value for money
          4
          Customer support
          4
          Functionality
          icon
          Pros:
          It seems like a sharp tool but as I said I never used it but saw a webinar on it. I could see it benefit me if I had the budget for it but just starting my own accounting consulting business.

          Read More

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