Verity IQ 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

Verity IQ

3.0

(2)

Pricing

Pricing available upon request

About Verity IQ

Built for unified campus communication, Verity IQ is a cloud-based higher education CRM and contact center platform that centralizes all student-related services and operations into one platform for a single unified experience across the student lifecycle. Verity IQ improves student engagement and streamlines admission management by leveraging omnichannel communication tools and process automation. Features include branded communication templates, workflow management, lead management, task management, form building, electronic signing capabilities, online payment transactions, document management, performance analytics and reporting, and more.

With Verity IQ, departments can focus on high-value conversations with students via call conferencing, instant text messaging, and email, using pre-built customizable email, SMS/MMS, and chat templates for one-off sends, drip, or bulk campaigns. For voice calling, Verity IQ provides live call transfer capabilities and real-time access to recordings, voicemails, and call activity details. Departmental teams can also communicate and collaborate via video conferencing using Verity Video, which allows hosts to manage participants, share scre...

Verity IQ Screenshots

Verity IQ Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

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Verity IQ Features

Popular features found in CRM
Calendar Management
Customer Journey Mapping
Email Management
Quotes/Estimates
Reporting/Analytics
Sales Pipeline Management
Segmentation
Task Management
Territory Management
Workflow Management
More features of Verity IQ
Class Scheduling
CRM
Dashboard
Document Management
For Higher Education
Lead Management
Marketing Automation
Student Management

Verity IQ User Reviews

Overall Rating

3.0

Ratings Breakdown

50%

Secondary Ratings

Ease of Use

3.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

Have you used Verity IQ and would like to share your experience with others?

Martin G.

Verified reviewer

Higher Education

11-50 employees

Used daily for more than 2 years

Review source

Reviewed August 2020

Verity has you covered!

We are able to track performance, engagement and conversions with incredible detail.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Verity IQ is always adapting their functionality and features. Especially now in this changing climate, the verity team does an amazing job keeping us on the cutting edge.

Cons:

Don't really have anything i don't like about the software. If there is a feature that i don't need i just don't use it. Its pretty simple.

Reasons for switching to Verity IQ

The suite of features and the development team that Verity IQ has is unmatched!

Laurie M.

Verified reviewer

Professional Training & Coaching

2-10 employees

Used daily for less than 12 months

Review source

Reviewed March 2023

Beware - they will scam you

Awful. They did so much damage to our business and we have no recourse. Look at Peak Suite instead. It uses the same backend system. Has the same features. It's better thought through. Verity has too many quirks. For example, in Verity, follow up tasks don't get set if you dial somebody directly from the contact list rather than the Taskboard. So you lose leads. It's badly designed.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The dashboard looked very helpful, with alerts when new texts or leads come in

Cons:

Their system has many glitches, which they blame on wifi. Our users were in different locations, one using Comcast Wifi, another using Google Fiber. When I called them out on this, they cancelled our subscription. We had just spent MONTHS of time and nearly $15,000 on consulting fees, onboarding, training etc. They left us in the cold because they didn't want to fix their software. They literally fired us as a client within the first year because we filed too many tickets complaining that their software wasn't ready for prime time. They left us in the cold. The ownership of this company is ruthless. They are not interested in their client's success. The amount of damage they did to our SMALL BUSINESS is unimaginable. Beware of this company - they could destroy yours. We rely on their CRM to run our small school. Incoming calls didn't ring. Notes got lost. These were the IT issues we complained about. Now our $15,000 investment is LOST. Their contract lets them cancel on customers and there's no refund for any of it. I have never seen a company in the US operate this way. RUN!!!!

Reasons for choosing Verity IQ

US based tech support. What I failed to realize is their US based tech support is not interested in improving their bugs. They didn't even release a mobile app until a few months ago. They have no interest in providing a product that works. They figure most people won't complain or won't notice when leads get lost. I'm not sure who their other clients are because Verity says "well, our other clients don't complain..." I don't believe that for one minute!!!

Reasons for switching to Verity IQ

Their sales team seemed professional and the user interface seemed well designed. It's the backend that doesn't work. The software is NOT ready for prime time.

Showing 1 - 2 of 2 Reviews