Web+Center 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

Web+Center

5.0

(1)

Pricing

Pricing available upon request

About Web+Center

Web+Center is a suite of open source, customizable help desk solutions for IT organizations in almost any industry. The web-based help desk application can be run on-site or in the cloud. With access to 100% of the source code, organizations can create the ideal customized solution for their unique business needs for applications such as IT help desk, customer support, asset tracking and facilities management.

Pricing is determined by the number of licensed technicians and is always available for reference on the website, so there are no hidden costs. Web+Center's out of the box, installation approach works for both smaller organizations with a few techs, up to a very large, enterprise-level company.

Web+Center's suite of applications offer both full screen browser applications and now mobile applications for both Android and iPhone phone and tablet mobile devices. The software is used in many applications including IT support, asset management, account management, customer support, and facilities management.

Web+Center Screenshots

Web+Center Pricing and Plans

Starting price: $300.00

Free Trial

Free Version

Basic

$300.00

No plan information available

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Web+Center Features

Popular features found in Help Desk
Access Controls/Permissions
Activity Dashboard
Alerts/Escalation
Automated Routing
Collaboration Tools
Macros/Templated Responses
Multi-Channel Communication
Real-Time Notifications
Reporting/Analytics
Self Service Portal
Service Level Agreement (SLA) Management
Workflow Management
More features of Web+Center
API
Customizable Branding
Email Management
Interaction Tracking
IT Asset Management
Knowledge Base Management
Mobile App
Real-Time Chat
Ticket Management

Web+Center User Reviews

Overall Rating

5.0

Ratings Breakdown

100%

Secondary Ratings

Ease of Use

4.5

Customer support

5.0

Functionality

5.0

Have you used Web+Center and would like to share your experience with others?

Jeff C.

Used unspecified for more than 2 years

Review source

Reviewed December 2015

Web+Center is Easy to Use

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Personally I like the fact that the software is open source and can be modified to fit your needs. With general knowledge of ASP code, you can custom tailor the software to work with your company or department. Any time I have emailed the vendor, I have quickly received a reply with my questions answered quickly and professionally.

Cons:

There really isn't anything about the software that I do not like.

Showing 1 - 1 of 1 Reviews