Guest Service 2026: Benefits, Features & Pricing
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- Overview
- Pricing and Plans
- Features
- User Reviews
Overview
Pricing
Pricing available upon request
About Guest Service
GuestService is an independent element to ensure you can handle your guests from start to finish. You can accept new requests and control customer requirements via online guest management logins. With continuous, multilingual and multi-stage operations, you can serve guests in all areas such as the grandstands and the pre-booth.
Satisfy your customers' needs, increase their loyalty, and increase your revenue with a single touchpoint. GuestService ensures that your customers get the best possible help. They can send their requests and orders and follow up with them on a universal system without language interference. Your guest knows your accommodation, your administrative services, and the surrounding area, so they use a computerized follow-up service.
GuestService offers English, Spanish, German, French, Russian and Arabic as the default dialects. Hotels can have more bookings, higher revenues and a simpler management structure.
Guest Service Screenshots

Guest Service Pricing and Plans
Basic
€99.00
No plan information available

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Guest Service Features
- Popular features found in Customer ExperienceCustomer SegmentationCustomizable FieldsCustomizable TemplatesDashboardData VisualizationEngagement TrackingNegative Feedback ManagementReal-Time NotificationsReporting/AnalyticsSurvey/Poll Management
- More features of Guest ServiceAPIGuest Experience ManagementMulti-Language
Guest Service User Reviews
Overall Rating
5.0
Ratings Breakdown
5
100%
4
0%
3
0%
2
0%
1
0%
Secondary Ratings
Ease of Use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
Have you used Guest Service and would like to share your experience with others?
Computer Software
11-50 employees
Used daily for free trial
Review sourceReviewed October 2022
Super App
5
A great hotel app that I noticed at the beginning of my stay and started using it. We needed a baby bed and opened a demand. They brought it quickly.
Ratings Breakdown
Read More
Consumer Services
11-50 employees
Used weekly for free trial
Review sourceReviewed October 2022
Good Guest Experience
5
I can communicate all my requests and complaints directly to the hotel.
Ratings Breakdown
Read More
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