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Guest Service

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Overview

Guest Service 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • User Reviews

Overview

Guest Service
Guest Service
5.0
(2)

Pricing

Pricing available upon request

About Guest Service

GuestService is an independent element to ensure you can handle your guests from start to finish. You can accept new requests and control customer requirements via online guest management logins. With continuous, multilingual and multi-stage operations, you can serve guests in all areas such as the grandstands and the pre-booth.

Satisfy your customers' needs, increase their loyalty, and increase your revenue with a single touchpoint. GuestService ensures that your customers get the best possible help. They can send their requests and orders and follow up with them on a universal system without language interference. Your guest knows your accommodation, your administrative services, and the surrounding area, so they use a computerized follow-up service.

GuestService offers English, Spanish, German, French, Russian and Arabic as the default dialects. Hotels can have more bookings, higher revenues and a simpler management structure.

Guest Service Screenshots

0
0
1

Guest Service Pricing and Plans

Starting price: €99.00
Free Trial
Free Version

Basic

99.00

No plan information available

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    Guest Service Features

    • Popular features found in Customer Experience
      Customer Segmentation
      Customizable Fields
      Customizable Templates
      Dashboard
      Data Visualization
      Engagement Tracking
      Negative Feedback Management
      Real-Time Notifications
      Reporting/Analytics
      Survey/Poll Management
    • More features of Guest Service
      API
      Guest Experience Management
      Multi-Language

    Guest Service User Reviews

    Overall Rating

    5.0

    Ratings Breakdown

    5

    100%

    4

    0%

    3

    0%

    2

    0%

    1

    0%

    Secondary Ratings

    Ease of Use

    5.0

    Value for money

    5.0

    Customer support

    5.0

    Functionality

    5.0

    Have you used Guest Service and would like to share your experience with others?

    VR

    Verified
    Reviewer

    Computer Software

    11-50 employees

    Used daily for free trial

    Review source

    Reviewed October 2022

    Super App

    5

    A great hotel app that I noticed at the beginning of my stay and started using it. We needed a baby bed and opened a demand. They brought it quickly.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    I easily saw the opportunities and possibilities in the hotel I stayed.
    Cons:
    I hope it becomes more common in hotels. :)

    Read More

    VR

    Verified
    Reviewer

    Consumer Services

    11-50 employees

    Used weekly for free trial

    Review source

    Reviewed October 2022

    Good Guest Experience

    5

    I can communicate all my requests and complaints directly to the hotel.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Contactless especially enriched the guest experience
    Cons:
    It is easy to use and has a user-friendly interface.

    Read More

    Showing 1 - 2 of 2 Reviews

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