ReviewInc 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

ReviewInc

4.8

(35)

Pricing

Pricing available upon request

About ReviewInc

ReviewInc is a reputation and review management software designed to help businesses manage their online presence. It supports industries such as automotive, dental, healthcare, legal, veterinary, and professional services. The platform is suitable for businesses of all sizes, from single-location operations to large enterprises with multiple locations.

The software includes tools for monitoring reviews on platforms such as Google, Facebook, and industry-specific sites. It provides real-time alerts and detailed reporting. Features for collecting reviews include AI-assisted requests, QR code functionality, and NFC tag support. It also offers business listings management to centralize information across major platforms, improving local search visibility. Reviews can be shared across multiple platforms using amplification tools.

Communication tools include email and text messaging, contactless check-in options, and web-based contact forms. Smart AI technology automates tasks related to reviews, listings, and customer engagement. The platform provides analytics and reporting features, offering insights into reputation metrics and local search performance to help businesses evaluate t...

ReviewInc Screenshots

ReviewInc Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

MONITOR

Pricing available upon request

Plan includes:

User customizable dashboard
Real-time updates
Access all the listings in one dashboard
Reply to google and facebook reviews
Auto responder/response library

BASIC

Pricing available upon request

Plan includes:

Collecting new reviews
Automated review requests
Custom email campaigns
1 business location
Mobile kiosks

PRO

Pricing available upon request

Plan includes:

Custom text campaigns
Location/regional based reports
Picture Testimonials
Auto sharing of reviews
Unlimited business locations

ENTERPRISE

Pricing available upon request

Plan includes:

Get listed on directories and navigation platforms
Sync business info to multiple sites
Keep listings consistent on key platforms
Improve visibility in local search
Refresh listings regularly to stay current
Customizable forms

Confused about pricing? We've got you covered.

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ReviewInc Features

Popular features found in NPS
Anonymous Feedback
Mobile Survey
Multi-Language
Pulse Surveys
Segmentation
More features of ReviewInc
360 Degree Feedback
Access Controls/Permissions
Activity Dashboard
Activity Tracking
AI/Machine Learning
Alerts/Escalation
Alerts/Notifications
API
Automated Responses
Autoresponders
Batch Communications
Campaign Management
Chat/Messaging
Collaboration Tools
Commenting/Notes
Communication Management
Competitive Analysis
Content Management
CRM
CRM Integration
Customer Database
Customer Experience Management
Customer History
Customer Journey Mapping
Customer Portal
Customer Segmentation
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Questions
Customizable Reports
Customizable Templates
Dashboard
Data Import/Export
Data Visualization
Drag & Drop
Email Management
Email Reminders
Engagement Tracking
Event Triggered Actions
Feedback Management
Gamification
Hashtag Tracking
Inbox Management
Interaction Tracking
Interactive Content
Keyword Tracking
Live Chat
Media Monitoring
Monitoring
Multi-Channel Campaigns
Multi-Channel Communication
Multi-Channel Data Collection
Multi-Channel Distribution
Multi-Location
Negative Feedback Management
NPS of Customers
NPS of Employees
NPS Survey Structure
Performance Metrics
Personalization
Process/Workflow Automation
Question Branching
Ratings/Reviews
Real-Time Analytics
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Reporting
Reminders
Reporting/Analytics
Reporting & Statistics
Response Management
Review Monitoring
Review Notification
Review Request
Review Sharing
Search/Filter
Sentiment Analysis
SEO Management
SMS Messaging
Social Media Integration
Social Media Monitoring
Social Promotion
Social Sharing
SSL Security
Survey/Poll Management
Surveys & Feedback
Tagging
Template Management
Text Analysis
Text Fields
Third-Party Integrations
Trend Analysis
Visual Analytics
Website Integration
White Label
Widgets
Workflow Management

ReviewInc Integrations

Hootsuite

Zapier

ServiceTitan

Microsoft Entra ID

Housecall Pro

Entrust Identity as a Service

See all 20 integrations

ReviewInc User Reviews

Overall Rating

4.8

Ratings Breakdown

83%

14%

Secondary Ratings

Ease of Use

4.7

Value for money

4.7

Customer support

4.8

Functionality

4.8

Have you used ReviewInc and would like to share your experience with others?

Brandy K.

Verified reviewer

Arts and Crafts

11-50 employees

Used weekly for less than 12 months

Review source

Reviewed August 2025

ReviewInc, I tried them and loved them and I bet you will too!

My overall experience with ReviewInc. has been a good experience. Once I found out that they tailor their prices to fit each individual business's needs, it made me feel better about them not giving pricing on their page.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

ReviewInc. has an easy-to-use platform, and if you have any issues, their customer support is very prompt at answering any questions that you may have and makes your issue feel that it is of the utmost importance. ReviewInc will give you a quote for pricing to fit your business. So you do not feel like you are paying too much. Because my business may be smaller than your business or your business may be smaller than mine, so you don't feel overcharged, they will speak with you and give you your very own price.

Cons:

The only thing that I found is that there is no idea of pricing. I feel like they could give an idea of the price range so you know about how much you are looking to spend.

Vendor Response

Thanks for the thoughtful review, Brandy! We're glad you found the platform easy to use and that our support team made your experience feel prioritized. It's good to hear that our custom pricing approach helped provide clarity and reassurance. We're here if you need anything else!

Replied August 2025

Jeffrey J.

Verified reviewer

Internet

11-50 employees

Used daily for more than 2 years

Review source

Reviewed February 2020

The Best Reputation Software

Have worked with this company for years. They are better than all the other reputation management software companies out there in the market.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use, works really well and easy setup. Also, the software is constantly being updated and improved which in today's market is critical. Also, a fantastic support team, always available to help. Also, if you get [SENSITIVE CONTENT HIDDEN] as a rep your in great hands, he is the best in the business!

Cons:

Not much, works really well. Of course, we would all like to pay less money, but you get what you pay for :)

Reasons for choosing ReviewInc

100% I would choose every time! Also, if you get [SENSITIVE CONTENT HIDDEN] as a rep your in great hands, he is the best in the business!

Reasons for switching to ReviewInc

Reviewtrackers lacked functionality and customer service was weak. Pricing was cheaper but the software lacked functionality.

Greta P.

Verified reviewer

Facilities Services

51-200 employees

Used daily for less than 2 years

Reviewed March 2022

Overall Usage of Review Inc.

We do like the feedback received to better improve our customer's experience

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ability to request reviews from our customer's via text or email.

Cons:

The inability to help customer with the rating process. The extra steps that customer seem to not want normally take

Vendor Response

Thank you for sharing your feedback; we truly value it as an opportunity to improve your experience with our software. While we’re glad you appreciate the review request feature, we’re sorry to hear that the process hasn’t been as smooth as expected. This feedback is unusual, as many clients find great success with the system. We’re pleased to provide unlimited customer support, along with training and guidance on customizing your software settings to make it even simpler for your clients to leave reviews. Please reach out anytime—we’re here to help you maximize the benefits of the platform!

Replied October 2024

Melinda A.

Verified reviewer

Marketing and Advertising

Self-Employed

Used weekly for less than 6 months

Review source

Reviewed February 2020

Best Review Software

It is an excellent tool to offer my clients and really provides the benefit of growing their online reviews and building a positive reputation.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software has great functionality and the process is fantastic.

Cons:

Some of the areas are hard to find on the menu and sometimes the grader report does not catch all the review sites.

Reasons for choosing ReviewInc

I liked the process and layout and it was affordable white labeling too.

Vittal B.

Verified reviewer

Information Technology and Services

51-200 employees

Used daily for more than 2 years

Review source

Reviewed June 2025

Reviewinc helped us get stronger grip on our online reputation.

Our number of stars and reviews were significantly higher within three months. It has helped us move the trust needle on our suite of products, particularly in B2B conversations.

Ratings Breakdown

Ease of use

Functionality

Pros:

Managing and responding to reviews on multiple stores, all in one place with a dashboard, saved our time and controlled the story around the brand from one place. I particularly appreciated the automation that gently prods happy users to leave a review.

Cons:

Review site integrations are not in sync, and could be multilingual for international clients. That's a downside for me.

Vendor Response

Thank you, Vittal, for the thoughtful review! We're glad to hear ReviewInc helped strengthen your online reputation and support B2B conversations. We appreciate your feedback on integrations. While we support over 600 review sites, occasional sync issues can happen, but our team typically resolves them within 24 hours. Our campaigns also support over 20 languages to help clients reach a global audience, and we recently added direct integration with WhatsApp. Feel free to reach out and let us know what’s not working. We’re here to help! — The ReviewInc Team

Replied June 2025

Julian R.

Verified reviewer

Financial Services

10000+ employees

Used daily for less than 2 years

Review source

Reviewed January 2025

Improve reputation and opinions

It makes it easier to have a whole collection of reviews that give a clearer idea of the opinions of customers

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

You can collect all the information that customers have about the company to know what reputation it has and it is interesting to see all the good and bad comments that they make about us and this information helps us to improve in case we have to do it in something that customers feel dissatisfied with, on the other hand customers can be guided by our service through the reviews they read and can attract more customers when they see reviews of satisfaction and that they recommend us

Cons:

There have never been any failures in their system and bad services from the customer service staff have not been bad

Josephine W.

Verified reviewer

Accounting

501-1000 employees

Used weekly for less than 12 months

Review source

Reviewed October 2025

Highly recommend

My overall experience was great. This software really meets your needs making it simple and easy to use

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Great customer support and the company is great to work with. I highly recommend this software as it meets all your needs

Cons:

There is nothing that i did not like. It was easy to navigate and use with very little issues. Like any new sil9ftware takes a bit to get use to

Vendor Response

Thanks for the glowing review! We're glad to hear the software has been easy to navigate and that it's meeting your needs. It's also great to know our support team has made a positive impression. We’re here if you need anything else!

Replied October 2025

Stephanie K.

Verified reviewer

Hospital & Health Care

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed October 2024

A Wealth of Insights with Exceptional Support!

While the platform provides a wealth of data and insights on reviews, the standout feature is the exceptional support. Our Client Engagement Manager, [sensitive content hidden], is consistently very responsive, professional, and always a pleasure to work with. Her friendly and helpful nature makes using the service effortless!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The data and insights are invaluable, but the exceptional personal support truly elevates the experience. It makes all the difference and adds so much value to the service.

Cons:

There’s nothing not to love about the service. The data and insights are incredibly helpful, the dashboard is user-friendly and informative, and the personal support is outstanding.

Vendor Response

Thank you so much for your wonderful feedback! We're thrilled that our data and insights have been so valuable to your team and that our personal support has made a positive difference in your experience. Ensuring a user-friendly, insightful platform with exceptional support is our top priority, so it’s fantastic to hear that our Client Engagement Manager has been such a helpful part of your journey with us. We're here to support your success every step of the way!

Replied October 2024

Vivian G.

Verified reviewer

Marketing and Advertising

11-50 employees

Used monthly for less than 2 years

Review source

Reviewed June 2025

Highly Responsive & Helpful

I love the support of ReviewInc. They are very responsive and helpful. Thank you, [sensitive content hidden] A pleasure to work with!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Fast, helpful, reliable support! Thanks [sensitive content hidden] & ReviewInc for excellent service. Highly recommend!

Cons:

Would love to see automated reviews fully integrated with EMR systems, please. It would improve efficiency significantly.

Vendor Response

Really appreciate you taking the time to share this! It truly means a lot to hear that our support team made a difference. We're here anytime, and we'll be sure to pass along your suggestion.

Replied June 2025

sarah s.

Verified reviewer

Accounting

Self-Employed

Used weekly for free trial

Review source

Reviewed June 2025

Convenient for SEO

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the fact that review inc puts you in the search engine easily and lets clients review you while simultaneously putting you across multiple platforms.

Cons:

The thing I like the least is probably the price. I wish there were a more affordable option but it's still good.

Showing 1 - 10 of 35 Reviews

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