Artiwise 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

Artiwise

4.7

(6)

Pricing

Pricing available upon request

About Artiwise

Artiwise is an AI-powered Voice of Customer (VoC) platform focused on delivering sustainable customer satisfaction by combining multiple communication channels on a unified customer experience (CX) platform, allowing real-time tracking of customer insights with a comprehensive 360-degree view.

Leveraging AI-based Voice of Customer analysis, Artiwise ensures sustainable customer satisfaction by helping users identify and address critical bottlenecks in the customer experience journey. The platform empowers strategic decision-making through industry-specific AI modeling and Return on Investment (ROI) calculation, delivering tangible results with rigorous Proof of Concept (POC) analysis.

Artiwise enables businesses to swiftly and effectively respond to customer issues, thereby boosting loyalty and overall satisfaction.

Artiwise Screenshots

Artiwise Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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Artiwise Features

Popular features found in Customer Experience
Customer Segmentation
Customizable Fields
Customizable Templates
Dashboard
Data Visualization
Engagement Tracking
Negative Feedback Management
Real-Time Notifications
Reporting/Analytics
Survey/Poll Management
More features of Artiwise
Alerts/Notifications
API
Customizable Branding
Customizable Reports
Feedback Management
Multi-Channel Data Collection
Multi-Language
Real-Time Analytics
Real-Time Reporting
Sentiment Analysis
Social Media Integration
Surveys & Feedback
Tagging
Text Analysis
Third-Party Integrations
Trend Analysis
Workflow Management

Artiwise User Reviews

Overall Rating

4.7

Ratings Breakdown

67%

33%

Secondary Ratings

Ease of Use

4.8

Value for money

4.8

Customer support

5.0

Functionality

4.8

Have you used Artiwise and would like to share your experience with others?

Özcan Y.

Verified reviewer

Automotive

1001-5000 employees

Used monthly for less than 6 months

Reviewed January 2024

Perfect Customer Experience

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Artiwise gives us a head start when designing customer experience processes and saves labor

Cons:

I have no negative feedback at the moment

Yasir Y.

Verified reviewer

Banking

10000+ employees

Used daily for less than 12 months

Review source

Reviewed October 2025

Working with Artiwise

My experience with Artiwise has been consistently positive, particularly in three key areas: availability, customer support, and problem-solving. Their team is exceptionally responsive and always available when we need them. What truly sets them apart, however, is their approach to support. Instead of offering generic advice, they dive deep into the issue to provide practical, actionable solutions. They are not just quick to respond, but more importantly, they are efficient in resolving problems, which has been incredibly valuable for our operations.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Efficiency, customer support and a strong team that are efficient and swift in problem solving. They are not only developing products, they stand by it.

Cons:

If there's one minor area for improvement, it would be that on rare occasions, response times for more complex inquiries can be slightly longer than usual. However, this is a minor point in what is otherwise an excellent and highly responsive service.

ÖK

Ömer K.

Verified reviewer

Retail

10000+ employees

Used weekly for less than 12 months

Reviewed January 2025

Customer Comments with AI

After using the Artiwise panels, we have a different opinion on the customer comments. Customer reviews, especially categorized through AI, are the biggest part of our business.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The most important thing is a healthy relationships with Artiwise team. They are very interested about the all ıssues. For that i want to thanks again them. I wish you can do your best!

Cons:

Generally and mostly i don't have anything to say. Maybe i can give a simple as some filter designed. But also these process are continues.

Furkan Y.

Verified reviewer

Banking

5001-10000 employees

Used daily for less than 6 months

Review source

Reviewed October 2025

My thoughts about Artiwise.

They handle labeling, model training, service deployment, and quickly fix findings, which we really appreciate. This is why I find Artiwise very successful and admire them.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Artiwise’s products are very successful. The AI services we use have a very high success rate, and the fact that they are customized is very valuable to us.

Cons:

Artiwise always stands behind its products, maintaining strong communication and providing quick responses.

Gökçen D.

Verified reviewer

Real Estate

51-200 employees

Used weekly for less than 6 months

Reviewed January 2024

Write Product to Speech Analytics and Insigth Management

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

With its AI solutions, Artiwise enables you to analyze all your customer conversations with the least possible effort and take the best actions by revealing the root causes. You can easily review and report these analysis results in dashboards at different detail levels, and deepen and examine each detail as you wish. With this structure, it is a great product for turning customer analyzes into action in a short time and deepening the customer experience by managing it from a single point.

Cons:

It may require checking to ensure that special terms, which may vary depending on the industry, are converted into text and spelled correctly, but with a great customer success and support team, everything reaches the desired level in a short time.

Melike Yağmur D.

Verified reviewer

Automotive

501-1000 employees

Used daily for less than 12 months

Reviewed January 2024

Best Practice

We can quickly and automatically analyze the verbatim of our customers, which we used to do manually. As a result, we come up with quick action plans. In the specially created artificial intelligence model, we can easily analyze service and sales comments.

Ratings Breakdown

Ease of use

Functionality

Pros:

Artiwise has turned our manual analysis into a quick analysis with excellent practice. With its user-friendly application, easy access was provided and it was immediately adapted. We easily analyzed all the comments from our customers and started to take our actions quickly thanks to the widgets used. Moreover, we have adapted technology to our business by having an application that we use under the name of a Best Practice.It has been an area that we apply to in every job, and this journey, which we started with a survey, started to continue in other channels.

Cons:

There's nothing I don't like right now. Only many widgets can be added

Showing 1 - 6 of 6 Reviews