QaizenX 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

QaizenX

5.0

(3)

Pricing

Pricing available upon request

About QaizenX

QaizenX is an experience management tool that allows businesses to measure employee and customer experience seamlessly using ready-made standard templates. Teams can collect feedback through web links, QR codes, email and SMS. Managers can identify and resolve issues using actionable insights. The platform is based on the Kaizen (Plan, Do, Check, Act) philosophy - take small but effective changes.

QaizenX Screenshots

QaizenX Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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QaizenX Features

Popular features found in Customer Experience
Customer Segmentation
Customizable Fields
Customizable Templates
Dashboard
Data Visualization
Engagement Tracking
Negative Feedback Management
Real-Time Notifications
Reporting/Analytics
Survey/Poll Management
More features of QaizenX
360 Degree Feedback
Activity Dashboard
Anonymous Feedback
Assessment Management
Benchmarking
Continuous Feedback
CSAT Survey Structure
Customer Experience Management
Customizable Branding
Customizable Forms
Customizable Questions
Customizable Reports
Drag & Drop
Email Management
Email Reminders
Employee Database
Employee Onboarding
Employee Portal
Feedback Management
Multi-Channel Data Collection
NPS Survey Structure
Performance Metrics
Performance Review Management
Process/Workflow Automation
Pulse Surveys
Rater Selection
Ratings/Reviews
Real-Time Analytics
Real-Time Data
Real-Time Reporting
Reminders
Search/Filter
Self Assessment
Sentiment Analysis
Surveys & Feedback
Text Analysis
Third-Party Integrations
Trend Analysis
Visual Analytics
Widgets

QaizenX User Reviews

Overall Rating

5.0

Ratings Breakdown

100%

Secondary Ratings

Ease of Use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.7

Have you used QaizenX and would like to share your experience with others?

Gaurav M.

Verified reviewer

Computer Software

11-50 employees

Used daily for less than 2 years

Review source

Reviewed October 2022

Amazingly GOOD!! Does the job

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

main dashboard is handy as it shows the 5 key parameters, that tell me how our software is performing and how satisfied the people are with our software. Reports make it easier to go deeper into the problem some features like sentiment analysis is good, lets you see through sentiments quickly. Most importantly, it has action planning that I use to create actions to solve issues found.

Cons:

I think the survey maker could be more straightforward. Using templates can help, Creating a custom template can be quite difficult as there are too many things that are quite confusing and not needed. Survey UI can be little better I think

Reasons for choosing QaizenX

Cost, ease-of-use, efficiency, dedicated customer experience platform

Gaurav S.

Verified reviewer

Graphic Design

11-50 employees

Used weekly for less than 12 months

Review source

Reviewed June 2023

Makes acting on negative feedback simple and effective

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I absolutely loved QaizenX's user-friendly interface and seamless feedback gathering capabilities. The platform's emphasis on personalization and continuous improvement truly set it apart. Additionally, the exceptional customer support provided by the QaizenX team was an invaluable asset. Overall, QaizenX had a significant positive impact on our business results and customer satisfaction.

Cons:

Sometimes integrating with different tools don't work as expected. Also, some for customizing options should be given.

Reasons for choosing QaizenX

Economical and 5* support

Reasons for switching to QaizenX

It was not good to understand feedback data to get insights or analysis.

Richi Anand J.

Verified reviewer

Restaurants

11-50 employees

Used daily for less than 12 months

Review source

Reviewed January 2022

Worth Buying

Being a businessman, I value money and this software is actually value for money. You don’t need to bother about your feedback taking and management system. QaizenX will take care of it. You just ask their team to deploy the system and you’re sorted. Their support desk is well trained and highly professional people team. You just inform them about your issues and they will resolve the problem in no time. Your invested every single penny on this software is worthy.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Software helped us in improving our customer experience. We gather information from our customers and work on their issues immediately. Our system has become very smooth now.

Cons:

Form submission gives problem sometimes. Then we need to contact their team. This problem need to get resolved.

Showing 1 - 3 of 3 Reviews