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Zappix Digital Patient Engagement

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Overview

Zappix Digital Patient Engagement 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

Zappix Digital Patient Engagement
Zappix Digital Patient Engagement
5.0
(2)

Pricing

Pricing available upon request

About Zappix Digital Patient Engagement

Zappix redefines patient care and elevates outcomes. By seamlessly connecting with patients through various digital devices, Zappix enables a new level of personalized and responsive communication. This patient engagement solution empowers healthcare providers to deliver engaging digital interactions for every type of patient.

Zappix Digital Patient Engagement Screenshots

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Zappix Digital Patient Engagement Pricing and Plans

Free Trial
Free Version

Basic

Pricing available upon request

No plan information available

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    Zappix Digital Patient Engagement Features

    • Popular features found in IVR
      Auto-Dialer
      Automatic Call Distribution
      Call Disposition
      Caller ID
      Call Monitoring
      Call Recording
      Multi-Channel Communication
      Reporting & Statistics
      Voice Mail
    • More features of Zappix Digital Patient Engagement
      Alerts/Notifications
      API
      Appointment Management
      Appointment Scheduling
      Automated Scheduling
      Booking Management
      Calendar Management
      Campaign Management
      Chat/Messaging
      Communication Management
      Confirmations/Reminders
      Electronic Payments
      HIPAA Compliant
      IVR
      Live Chat
      Messaging
      Mobile Access
      Mobile Alerts
      Multi-Location
      Multiple Scripts
      Patient Education
      Patient Engagement
      Patient Intake
      Patient Questionnaires
      Patient Scheduling
      Real-Time Notifications
      Reminders
      Scheduling
      Self Service Portal
      SMS Messaging
      Survey/Poll Management
      Surveys & Feedback
      Text to Speech
      Third-Party Integrations

    Zappix Digital Patient Engagement Integrations

    AWS AppSync
    AWS AppSync
    Five9
    Five9
    Oracle Health Ambulatory Suite
    Oracle Health Ambulatory Suite
    Twilio
    Twilio

    Zappix Digital Patient Engagement User Reviews

    Overall Rating

    5.0

    Ratings Breakdown

    5

    100%

    4

    0%

    3

    0%

    2

    0%

    1

    0%

    Secondary Ratings

    Ease of Use

    5.0

    Value for money

    5.0

    Customer support

    5.0

    Functionality

    5.0

    Have you used Zappix Digital Patient Engagement and would like to share your experience with others?

    JS

    Jayne S.

    Verified reviewer

    Hospital & Health Care

    10000+ employees

    Used daily for less than 2 years

    Review source

    Reviewed September 2023

    Elegance with Ease

    5

    In a large system of care, with clinical affiliations, it is a challenge to ensure that patient education materials are consistent with one "source of truth" driving the approved source of information. With the Zappix platform, we could deploy consistent and accurate patient education materials, (customized for local organization's specifics, ie directions, visiting hours, where to park, doctor's office locations, cafeteria or food locations, etc). It also eliminates outdated materials, poor quality re-printed or photocopied patient materials and provides a level of confidence that the organizations are using the most updated patient educational materials.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    The ability to provide timely, most updated and accurate/easy to understand instructions, information and patient education materials with graphics and narratives along with reminders to the patient or caregiver of "things you need to do" set with a cadence as requested by the organization or physician is invaluable. It prepares the patient for their procedure in a thorough and non-intrusive manner and provides confidence to the care team that the patient is reminded to follow through on their responsibilities in preparation for procedures or surgery. This leads to better prepared patients and assists the care providers with providing timely patient information.
    Cons:
    So far, I have not found anything that I would want changed at this time .

    Reasons for choosing Zappix Digital Patient Engagement

    Zappix Digital Patient Engagement platform excels in every aspect I have used. They also have non-healthcare products whose features are also transferrable to the healthcare arena, which enhanced our product and thoughts of what we desired for our patients and physicians. The ease of use of the tool by both patient and hospital users, the excellent tech and administrative teams at Zappix to work with and a short implementation phase were all key. The Zappix Team was responsive, organized, timely, very thorough, made suggestions, offered insights and suggested improvements to material graphics, and were very collaborative in the process and after launch.

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    GP

    Glen P.

    Verified reviewer

    Hospital & Health Care

    5001-10000 employees

    Used daily for less than 2 years

    Reviewed August 2023

    We Love Zappix

    5

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Very customizable. The team is excellent and understands healthcare.
    Cons:
    Nothing. The team has been great over the last 1 1/2 years i have used their service.

    Read More

    Showing 1 - 2 of 2 Reviews

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