Bonder 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

Bonder

5.0

(3)

Pricing

Starting at €5,900.00 per year

About Bonder

Bonder is an innovative on-site support solution that is designed to meet the specific needs of in-house teams, service partners, and customers. With various features tailored for desktop and mobile devices, Bonder empowers organizations to optimize self-service, improve customer satisfaction, and drive additional sales.

Key Features of Bonder include customized customer materials, help assistants, service functions, product management, customer feedback, context sales, service checklists, and customer-specific documents and videos.

Bonder Screenshots

Bonder Pricing and Plans

Starting price: €5,900.00 per year

Free Trial

Free Version

Basic

€5,900.00

flat rate, per year

No plan information available

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Bonder Features

Popular features found in Customer Success
Customer Engagement
Onboarding
Reporting/Analytics
Usage Tracking/Analytics
More features of Bonder
Access Controls/Permissions
Account Management
Activity Tracking
AI Copilot
Alerts/Escalation
Alerts/Notifications
API
Asset Lifecycle Management
Barcoding/RFID
Billing & Invoicing
Calibration Management
Chatbot
Chat/Messaging
Client Portal
Collaboration Tools
Communication Management
Contact Database
Contact Management
Contract/License Management
CRM
Customer Communication
Customer Database
Customer Experience Management
Customer History
Customer Management
Customer Segmentation
Customer Support
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Templates
Document Management
Drag & Drop
Email Management
Email Templates
Engagement Tracking
Feedback Management
File Storage
Help Desk Management
Historical Reporting
Inbox Management
Inspection Management
Interaction Tracking
IT Asset Management
Job Tracking
Knowledge Base Management
Live Chat
Maintenance Scheduling
Mobile Access
Multi-Channel Communication
Multi-Language
Multi-Location
Prioritization
Problem Management
Purchase Order Management
Real-Time Analytics
Real-Time Chat
Real-Time Notifications
Real-Time Updates
Reporting & Statistics
Role-Based Permissions
Search/Filter
Self Service Portal
Service Catalog
Service History
Single Sign On
SSL Security
Status Tracking
Support Ticket Management
Support Ticket Tracking
Surveys & Feedback
Tagging
Task Management
Technician Management
Third-Party Integrations
Ticket Management
Website Integration

Bonder User Reviews

Overall Rating

5.0

Ratings Breakdown

100%

Secondary Ratings

Ease of Use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Have you used Bonder and would like to share your experience with others?

Peter D.

Verified reviewer

Electrical/ Electronic Manufacturing

51-200 employees

Used daily for more than 2 years

Reviewed October 2023

Selfservice Tool das viele Zeit im Support

Gut, durchdachte intuitive Software - welche einen Nische im Softwarebereich abdeckt.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Die Möglichkeit dass sich User selbst Informationen zu den Produkten einfach holen können.

Cons:

Nein, mir gefällt Bonder mit den Funktionen die enthalten sind.

Reasons for choosing Bonder

Weil es kein vergleichbares Produkt gibt.

Florian H.

Verified reviewer

Renewables & Environment

11-50 employees

Used daily for less than 2 years

Reviewed February 2024

Digitale Maschinenverwaltung erleichtert die Arbeit im Büro und im Feld.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Am besten gefällt mir, dass man den gesamten Lebenszyklus einer Maschine sehen kann. Von Wartungen, über Supportfällen bis hin zu Selbsthilfen der Endkunden. Ebenfalls erleichtert es die Arbeit im Service erheblich, wenn die Kunden Ihre Störungen mit Checklisten alleine beheben können.

Cons:

Die Benutzerverwaltung ist noch schwierig im Feld zu handhaben.

Peter K.

Verified reviewer

Renewables & Environment

11-50 employees

Used daily for less than 12 months

Reviewed January 2024

Bonder ServicePlatform

Eine tolle Plattform die sich sehr schnell weiterentwickelt. Ein Team das neue Anforderungen rasch und professionell implementiert.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Integration in unseren Workflow. Anbindung an unsere Datenbank. Interaktion mit den Kunden.

Cons:

Flexibilität der Listviews. Je nach Nutzer wäre es oft hilfreich wenn Listviews dynamisch wären, sprich das man die Spalten und Filter selber bestimmen kann.

Showing 1 - 3 of 3 Reviews