NeoCertified 2026: Benefits, Features & Pricing

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

How Software Advice ensures transparency

Software Advice lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Users can talk to our advisors for free to receive software recommendations matching their needs. Software providers pay us for sponsored profiles to reach users interested in their products.

How Software Advice verifies reviews

Software Advice carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Independent research methodology

Researchers at Software Advice use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or talk to an advisor, this has no influence on our research or methodology.

Wondering if NeoCertified is right for your organization?

Our HIPAA Compliance Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

NeoCertified

4.9

(104)

Pricing

Starting at $59.00 per year

About NeoCertified

Designed for businesses in healthcare, finance, legal services, education and other industries, NeoCertified is a secure email encryption software that protects sensitive data by encrypting email communications and attachments, helping comply with data security requirements. The platform enables users to send and receive encrypted emails, without having to install encryption keys or server software.

It also offers encryption of both email and attachments and the ability to search electronically for specified content. Additionally, NeoCertified provides anti-malware, anti-phishing and anti-spam protection along with advanced threat protection systems that help keep sensitive information safe from external threats. Key features include data backup, regulatory compliance, mobile application and secure file upload.

NeoCertified Screenshots

NeoCertified Pricing and Plans

Starting price: $59.00 per year

Free Trial

Free Version

Standard

$99.00

flat rate, per year

Plan includes:

24/7 Customer Support
Apple + Android Apps
FCRA
FINRA
Free HIPAA BAA
GLBA
Google Chrome Extension
HIPAA
Microsoft Edge Extension
Office 365 Button

Gold

$199.00

flat rate, per year

Plan includes:

24/7 U.S. Support
50gb Storage (Included)
Customerconnect Secure Form (Included)
Free Apple + Android Apps
Free HIPAA BAA
Google Chrome Extension
Large-File Transfer
Office 365 Button
Outlook 2019 Button

Lite User

$59.00

flat rate, per year

Plan includes:

1gb Storage
24/7 Customer Support
Apple + Android Apps
Free HIPAA BAA
Google Chrome Extension
Lite Usage: Limited To 8 Secure Email Messages Per Month
Microsoft Edge Extension
Office 365 Button
Outlook 2019 Button

Non-profit

$59.00

per year

Plan includes:

1gb Storage
24/7 Customer Support
Apple + Android Apps
Free HIPAA BAA
Gmail Chrome Extension
HIPAA Compliant & Free BAA
Microsoft Edge Extension
Office 365 Button
Outlook 2019 Button
Unlimited Secure Email Messages

Enterprise

$79.00

flat rate, per year

Plan includes:

24/7 U.S. Support
50gb Storage (Included)
7-Day Free Trial
Apple + Android Apps
Company-Level Encryption Key
Customerconnect Secure Form (Included)
Free HIPAA BAA
Google Chrome Extension
Large-File Transfer
Office 365 Button

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

NeoCertified Features

Popular features found in HIPAA Compliance
Audit Management
Compliance Tracking
Policy Training
Risk Management
More features of NeoCertified
Alerts/Notifications
API
Archiving & Retention
Compliance Management
Data Loss Prevention
Data Recovery
Data Security
Email Distribution
Email Filtering
Email Management
Email Monitoring
Email Tracking
Encryption
File Transfer
HIPAA Compliant
Mobile App
Reminders
Search
Secure Login
Sensitive Data Identification
Threat Protection
Threat Response

NeoCertified Integrations

Microsoft Outlook

NeoCertified User Reviews

Overall Rating

4.9

Ratings Breakdown

87%

13%

Secondary Ratings

Ease of Use

4.8

Value for money

4.9

Customer support

4.9

Functionality

4.8

Brian B.

Verified reviewer

Outsourcing/ Offshoring

51-200 employees

Used daily for more than 2 years

Review source

Reviewed December 2018

Secure Email Encryption with Outstanding Customer Support

We have been using NeoCertified for over 5 years now. The system is rock-solid, and the customer support that we have received over the years has been top-notch.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Straight-forward, easy to use email encryption that works from virtually and platform

Cons:

Currently no add-in for Gmail to allow for a more streamlined email encryption process.

Vendor Response

Thanks for the kind words, Brian! We do now offer a Gmail integration at no additional charge, so feel free to start using it immediately from the Google Chrome Store. Feel free to contact me directly if you need anything at all. -Peter J. Schaub President & CEO NeoCertified

Replied February 2019

Khansa A.

Verified reviewer

Non-Profit Organization Management

51-200 employees

Used daily for less than 12 months

Review source

Reviewed May 2025

Neocertified. Easy to use and affordable.

I am very pleased with the results. We feel safe that we are HIPAA compliant now.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of use and it has an extension. Also the price works for us since we're a non profit organization

Cons:

I wish it was integrated with more platforms. It would be ideal if it had more integrations

Reasons for choosing NeoCertified

They were really expensive and one of the required us to move our emails to their platforms.

Jamelle M.

Verified reviewer

Insurance

2-10 employees

Used monthly for more than 2 years

Review source

Reviewed March 2021

Easy Add-in for MS Outlook

Easy to use software to securely send sensitive information.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

It's very easy to send an email securely.

Cons:

Having to always enter a password when accessing a secure email. Clients also sometimes have trouble opening emails sent via NeoCertified. Do not like the mailbox size limitation and having to periodically delete sent emails, but also delete the trash to be able to continue to send and receive secure emails.

Reasons for choosing NeoCertified

There weren't a whole lot of carriers on the market when we chose NeoCertified. The two most attractive features were the Outlook plug in allowing us to easily send a secure email with the click of a button, and that we could include attachments.

Reasons for switching to NeoCertified

The previous carrier did not allow sending email attachments.

Ace B.

Verified reviewer

Government Administration

51-200 employees

Used weekly for less than 6 months

Review source

Reviewed April 2022

Just what we were looking for!

Certain departments in our office deal with sensitive data that needs HIPAA compliance. NeoCertified allowed us to buy a small number of licenses, since we only had a couple of users in need of this kind of security. Every other company we researched was forcing us to buy an expensive license for our entire domain. NeoCertified also plugged in perfectly with Rackspace, our email provider. So if you're in a municipality or business and only have a few users that need HIPAA compliance, NeoCertified is the clear way to go.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

*Integration with our Rackspace email system *Ease of use for the user *Easy to train my users with *Outlook plugin *AWESOME pricing *Super easy to implement into our system, virtually no setup on my end.

Cons:

I'm so pleased with NeoCertified for our county's purposes, I have no cons to list here.

Reasons for choosing NeoCertified

Allowed us to buy single licenses, instead of a multi-thousand dollar domain license which would have been unnecessary for our situation.

Zainab R.

Verified reviewer

Hospital & Health Care

11-50 employees

Used weekly for less than 6 months

Review source

Reviewed April 2025

If you are wondering should I get it the answer is yes

The experience has been great from start to finish.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

For the price point it is perfect and does what I need it to do. It has been great to use and so easy to figure out.

Cons:

I wish it didn't go to people's spams but I dont know if this is something they can prevent. Otherwise it is perfect.

PONCIETTA C.

Verified reviewer

Financial Services

51-200 employees

Used daily for less than 12 months

Review source

Reviewed May 2021

KEEP IT SAFE, KEEP IT SECURED, KEEP IT NEOCERTIFIED!

All in all though, I find that it is very easy to set up and use. I rely very heavily on it because of the type of work that I do and the sensitivity of the information that I have to disperse. I think once I started using this, there was just no way for me to go back to anything else. I LOVE this program and I think that if you were to try it and compare it to others out there, you will feel the same way.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

This software is a lifesaver. Since the pandemic, we know that conducting business has definitely changed from what we are used to. Business does not come to a grinding halt though so we need to think outside of the box on how to get things done. I was turned on to NeoCertified by our IT Department and I swear, it is really the best thing that I could have hoped for. This is the product to have if you need to send sensitive information via e-mail.

Cons:

I am not quite sure if it is a part of the programming or what, but what I do not like is the fact that after you have so much information in your OUTBOX, INBOX, DELETE BOX, etc. and you try to send an e-mail, you will get an error message that you need to delete some files to free up space. For me, this is a pain because I get and send a lot of information this way and so I use up my space and I don't know if there is a way that you can be warned beforehand that you are reaching capacity rather than waiting until you are already at capacity and cannot send any e-mails at all.

Reasons for switching to NeoCertified

I find that it is a lot easier to use. I was having some issues with sending documents and getting access to documents in dropbox and then when I was sent the link to sign up for NeoCertified, I knew that this was the way to go. I still access dropbox every so often but NeoCertified is my "weapon" of choice.

Ray K.

Verified reviewer

Insurance

2-10 employees

Used daily for more than 2 years

Review source

Reviewed March 2021

Seamless Integration

Privacy in data

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use. Google plugin! Great product support

Cons:

None I don’t have any complaints. We use it daily

Reasons for choosing NeoCertified

Pricing and support

Verified

Reviewer

Used monthly for more than 2 years

Review source

Reviewed June 2018

This is a great option to send protected files

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I work in a medical facility and the emailing of records and x-rays is sometimes needed. This service protects both parties and makes sure that it is only viewed by the intended receiver.

Cons:

Not many cons to add - however there were sometimes that there was some password issues and the receiver was not able to open the files. It caused a delay in patient care.

Vendor Response

Hi there, I personally apologize for any password issues that you or any of your staff might have encountered. Please feel free to contact me directly with any questions or comments you might have, and we can figure out a way to better expedite the process next time. Thanks Peter Schaub President & CEO NeoCertified

Replied June 2018

Lucas L.

Verified reviewer

Used daily for less than 6 months

Review source

Reviewed April 2018

Just what we needed to send secure, sensitive information via email for a reasonable price

We have a secure way to send sensitive information via email.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

NeoCertified was easy to setup on our PCs, the Outlook plug-in makes sending secure emails a breeze and is very easy for users to learn and use. The pricing was great as well!

Cons:

To be honest, there isn't anything I dislike about it. The thing I like lease is that I hadn't stumbled across it earlier, we only found out about it due to a referral from another company that was using it.

Vendor Response

Thanks so much for the review, Lucas! Please let me know if you have any further questions or comments in the future! -Peter Schaub, President & CEO

Replied April 2018

Verified

Reviewer

Higher Education

501-1000 employees

Used daily for less than 6 months

Review source

Reviewed September 2018

Highly Recommended

Customer service is truly important to us and the NeoCertified team is always very responsive to technical assistance questions or needing to add additional accounts. We are truly pleased with their software and support services and would highly recommend.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software is very easy to use and syncs well with outlook.

Cons:

There is nothing we were displeased with.

Vendor Response

Thanks so much for the positive review. If there is anything we can do to make your experience with our software more enjoyable, please let us know. Peter J. Schaub President & CEO, NeoCertified

Replied September 2018

Showing 1 - 10 of 104 Reviews

See All Reviews