Prodigal 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

Prodigal

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Pricing

Pricing available upon request

About Prodigal

Prodigal is a cloud-based Consumer Finance Intelligence solution. Lenders, collection agencies, and healthcare providers depend on Prodigal to analyze every agent and customer conversation to enhance profits, customer experience, and compliance.

Prodigal’s team is ready to apply its decades of data science and industry experience to help clients boost quality assurance, optimize operations, and unlock insights that drive game-changing financial outcomes. Nearly one in five U.S. borrowers have already engaged with Prodigal during 200+ million interactions.

An intent engine that leverages the power of artificial intelligence, natural language processing, and machine learning drives Prodigal’s core apps: ProAssist, ProNotes, and ProVoice.

ProAssist guides agents to say and do the right thing every time. ProNotes creates hours of new capacity by automatically writing post-call notes. ProVoice decreases risk and supercharges QA effectiveness by analyzing and scoring 100% of calls.

Prodigal Screenshots

Prodigal Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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Prodigal Features

Popular features found in Call Center
Caller ID
Call Logging
Call Monitoring
Call Recording
Call Routing
Call Scripting
Contact Management
CRM
Dashboard
IVR
Queue Management
Reporting/Analytics
More features of Prodigal
Activity Dashboard
Activity Tracking
Agent Interface
AI/Machine Learning
Alerts/Escalation
Audio Capture
Automatic Transcription
Blended Call Center
Call Reporting
Call Tracking
Chat/Messaging
Communication Management
Compliance Management
Computer Telephony Integration
Customer Service Analytics
Customizable Reports
Data Security
Leaderboards
Monitoring
Multi-Channel Communication
Multi-Channel Management
Natural Language Processing
Performance Management
Performance Metrics
Predictive Analytics
Quality Assurance
Quality Management
Real-Time Analytics
Real-Time Updates
Reporting & Statistics
Search/Filter
Sentiment Analysis
Speech-to-Text Analysis
Tagging
Third-Party Integrations
Visual Analytics