CommandBar 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

CommandBar

4.9

(15)

Pricing

Starting at $249.00 per month

About CommandBar

CommandBar is the AI-powered, non-annoying User Assistance Platform (UAP).

Most tools designed to help users actually end up annoying them with pestering popups. CommandBar's goal is to unleash your users, not bother them.

We do this by giving product, marketing, growth, and customer teams tools to create experiences that detect and target user intent. Like our Copilot natural language chat interface, Spotlight search, and nudges that trigger based on in-product behaviors.

CommandBar Screenshots

CommandBar Pricing and Plans

Starting price: $249.00 per month

Free Trial

Free Version

Basic

$249.00

per month

No plan information available

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CommandBar Features

Popular features found in User Experience (UX)
For Websites
Prototype Creation
Reporting/Analytics
Usability Testing
More features of CommandBar
Activity Dashboard
API
Audience Targeting
Behavior Tracking
Checklists
Contextual Guidance
Customer Segmentation
Customizable Branding
Customizable Templates
Data Import/Export
Data Visualization
Design Management
Engagement Tracking
For Mobile
Onboarding
Performance Metrics
Search/Filter
Single Sign On
Survey/Poll Management
Surveys & Feedback
Third-Party Integrations
User Journeys
User Management
User Onboarding
User Research Analysis
Visual Analytics

CommandBar Integrations

Wix

Appcues

GitBook

Customer Communities

Segment

WordPress

See all 12 integrations

CommandBar User Reviews

Overall Rating

4.9

Ratings Breakdown

93%

Secondary Ratings

Ease of Use

4.9

Value for money

5.0

Customer support

5.0

Functionality

4.9

Have you used CommandBar and would like to share your experience with others?

David H.

Verified reviewer

Computer Software

51-200 employees

Used daily for less than 2 years

Review source

Reviewed December 2023

If we didn't have CommandBar for our app, we would have to build some inferior solution

Our users love having immediate self-service support and guidance with Commandbar.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

CommandBar gives us multiple “levers” to impact user experience. We can pick and choose the levers that are most relevant for whatever goal we are focusing on at the moment. For example, we can use nudges to drive attention towards valuable features. We can use HelpHub to get users to common support questions without having to pay a support agent to respond to them (and the typical slowness of a human-based chat).

Cons:

I wish there were a public API to be able to pull analytics data from CommandBar into other tools. There is a client-side SDK but not a public API as far as a I know.

Chris M.

Verified reviewer

Computer Software

2-10 employees

Used daily for less than 6 months

Review source

Reviewed February 2023

This product is almost a *requirement* for any SaaS company. Sites without it feel broken!

Seriously if you're building a modern website or application and don't use a command palette already, this is the easiest solution to get something working in a matter of hours. I like this tool so much I even made a Chrome extension to hack CommandBar into HubSpot to make their system tolerable! Additionally, the support we get directly from their devs is excellent, any issues we find are usually fixed within a day or two of reporting it, if not sooner.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

VERY generous free tier, and their support is top notch. The ability to decide if you want to build commands with code, or with their UI, makes this a very flexible tool. It took very little time to get a functional POC of the product into our application to get buy-in from management.

Cons:

If you go above the free tier, it can get expensive, especially if you're providing it to free users. Everyone of your users who *can* use CommandBar counts against your quota (not just users who *DO* use CommandBar). It's still early days for them though, and they're adding a TON of new features that make the price seem much more reasonable.

Reasons for choosing CommandBar

Instantsearch (Algolia) didn't have the same capabilities with integration to our existing code base. It was limited to things it could find within their own search systems, while CommandBar can use any generic function to work as a search interface.

Verified

Reviewer

Computer Software

2-10 employees

Used daily for less than 12 months

Review source

Reviewed June 2023

Great tool for customer onboarding & communication

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

We have found two uses of CommandBar: one is to guide customers through onboarding processes with step-by-step guides and interactive hints, and the other is to display pop-ups and notifications (nudges) to announce new features.

Cons:

One of the key features of CommandBar is its documentation search functionality. However, we haven't been able to use this feature yet because CommandBar lacks integration capabilities with our Knowledge base. It would be highly beneficial to find a way to integrate with more knowledge bases, even if it requires manual importing of HTML or TXT articles.

Stuart W.

Verified reviewer

Computer Software

11-50 employees

Used daily for less than 2 years

Review source

Reviewed December 2023

Quick to Install & Easy to Use

It was super quick to install and set up, and now it's a key feature in our web application without the need for our software engineers to build or maintain it! We can focus on the core functionality of our application, while CommandBar can bring all it's value on top!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's quick to install and easy to customise - so much quicker than building it ourselves! They're always adding new features and making it better for our customers. The support is very quick and they really engage with their customers!

Cons:

There are some very minor limitations in terms of customisation, but it's the reliable core functionality that we really care about!

Jimmy M.

Verified reviewer

Education Management

11-50 employees

Used daily for less than 2 years

Review source

Reviewed April 2023

Big Boost for Discoverability

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

CommandBar makes it super easy to drop in a really powerful tool for user engagement + discovery. Their integration is seamless, and the ability to update the commands through their UI is great. We had looked at building our own implementation before discovering CommandBar, and felt restricted in terms of developer bandwidth. CommandBar solved all of that - and users love it!

Cons:

There is nothing I dislike currently about CommandBar. The team is super responsive and works to make the product better each day.

Verified

Reviewer

Computer Software

11-50 employees

Used daily for less than 2 years

Review source

Reviewed April 2023

No brainer addition to any app + deadends are very cool data

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

CommandBar is the primary search experience in our app. It’s one fast, simple place for users to search for content and actions. Setting it up was quite simple and now almost all ongoing config (adding new commands for example) can be done by a non-engineer on our team. We get lots of compliments on it from our end users. We’re just starting to take advantage of deadend searches but those are a goldmine of user intent because you can see exactly what users were trying to do at any given time they were searching.

Cons:

No notable problems. The CB team ships updates very fast and sometimes features make it into the product before the changelog :)

Verified

Reviewer

Marketing and Advertising

2-10 employees

Used daily for less than 6 months

Review source

Reviewed December 2023

Using CommandBar for in-product AI help

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Copilot is one of the coolest applications of AI I’ve seen. The first thing I love is that the answers we get out of it are somehow better than other “GPT wrapper chatbots” that we’ve tried. Kudos to the CommandBar team for figuring out a prompt system that prevents the bot from answering questions that involve information outside of its training set and also being relatively concise (a big problem we have found with other similar products). The ability to trigger tours from the copilot bot is also really cool and not something we’ve found elsewhere.

Cons:

Sometimes Copilot can be long-winded in a typical ChatGPT way. Our users don’t have much tolerance for reading so we’ve fiddled with CommandBar’s controls to get Copilot to be more concise and most of the time it works well.

Philip S.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for less than 12 months

Review source

Reviewed May 2023

Excellent product with top notch support

Great experience. Easy to implement and set up, and can be maintained even by non-technical team members.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to get started, unexpectedly broad feature set, and some of the best support out there.

Cons:

The admin UI has quite a few minor bugs. Not as polished as the customer-facing CommandBar.

Aoi S.

Verified reviewer

Computer Software

2-10 employees

Used daily for less than 12 months

Review source

Reviewed April 2023

Commandbar has accelerated product development

Mainly usability -- lots of users saying "thank you so much for this feature" when we launched it and since. We are also starting to use it more and more for user education since there is a lot you can do in Colabra. Also serves as a dev pipeline accelerator since you can ship something to CB faster than you can ship it to the UI.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

CommandBar power users love Commandbar because it's a fast way to do anything in Colabra. And new users find it an easy starting point before they understand how the product works. Was super easy to set up. Any time we ship something new and want to set it up in Commandbar just takes a few minutes to configure in the editor.

Cons:

I can't stop taking screenshots of commandbar in our product :)