Ordermentum 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

Ordermentum

5.0

(8)

Pricing

Starting at A$108.00 per month

About Ordermentum

Ordermentum is order management software (OMS) for wholesale food & beverage organizations and the businesses they serve in the hospitality and entertainment industry. In effect, it connects restaurants, bars, and cafés with their suppliers across Australia and the UK, offering increased visibility for both sides of the business relationship.

This web-based tool provides real-time data and analytics across inventory, sales, and customers, focusing on return customers, recurring orders, special orders, and cash flow issues. With Ordermentum, managers can access many reports related to orders, invoices, credit notes, customers, products, and more. They can also access a summarized version of these reports via the Insights dashboard. Here, a series of tabs lead to graphs and charts that render real-time data into easy-to-understand visuals.

Ordermentum offers performance reports with various details, like sales, active customers, order counts, average order values, and sales distribution per customer. The customer behavior report flags up churning and shows the top and bottom 10 customers, as well as changes in sales for the most and least popular 10 SKUs. Finally, the customer prof...

Ordermentum Screenshots

Ordermentum Pricing and Plans

Starting price: A$108.00 per month

Free Trial

Free Version

Basic

A$108.00

per user, per month

No plan information available

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Ordermentum Features

Popular features found in Payment Processing
ACH Payment Processing
Billing & Invoicing
Debit/Credit Card Processing
In-Person Payments
Mobile Payments
Multi-Currency
Multiple Payment Options
Payment Fraud Prevention
Payment Gateway Integration
PCI Compliance
Recurring/Subscription Billing
Reporting/Analytics
More features of Ordermentum
Alerts/Notifications
Bulk Ordering
Catalog Management
Communication Management
Contact Database
Customer Management
Data Security
For B2B
Import/Export Management
Inventory Management
Lot Tracking
Mobile Access
Online Payments
Order Entry
Order Management
Order Tracking
Payment Options
Promotions Management
Purchasing & Receiving
Quotes/Estimates
Recipe Management
Recurring Orders
Reordering
Reporting & Statistics
Returns Management
Special Order Management
Third-Party Integrations
Traceability
Warehouse Management

Ordermentum User Reviews

Overall Rating

5.0

Ratings Breakdown

100%

Secondary Ratings

Ease of Use

5.0

Value for money

4.9

Customer support

5.0

Functionality

4.9

Have you used Ordermentum and would like to share your experience with others?

Jessie C.

Verified reviewer

Food Production

11-50 employees

Used daily for less than 2 years

Reviewed March 2021

Ordermentum has transformed our business

Prior to using O.M.processing customer orders was extremely time consuming with many moving parts. Although we had a simple Shopify website in place for customers to order our products, this was yet another sign up process they weren't enthusiastic about participating in or staff would need to place orders and wouldn't have the password so many would bypass our website all together and phone/emailed orders in instead. Ordermentum on the other hand is built specifically for the foodservice industry so staff can place orders using their own log ins and are easily removed from the venues account if they move on. But this is just one of the endless features that has brought seamless automation to how we now process orders and handling customer accounts. We were hesitant to make the switch after going to the effort of putting a Shopify website in place there's just no comparison. Our only regret is that we didn't make the switch sooner.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

- Incredibly intuitive to use, we glide through the system with ease performing all necessary tasks needed to process our orders and maintain customer profiles. - Majority of customers and staff already use the O.M. and are happy to hear we on the system. - For those customers new to O.M. the onboarding process is completed in a few minutes, often with an order coming through from the customer right away as they've had no issues navigating the app. - We have gained many new customers through their 'Growth Engine'. - Great impact on cashflow as majority of users pay via credit card on check out. - Ability to assign certain customers to accounts and customise the days until their invoice is due. - Ability to have one set of pricing for one group of customers and another set of pricing for others. - Their customer service is 10/10 and like nothing I've experienced before, if I require assistance I will send their support line an email and receive a reply within an hour or so with my issue usually solved for me. - The new 'Sign Up Links' is a personal favourite, I can set default customer profiles and provide the new customer with a link that automatically connects us to their profile enabling them to order right away with the correct settings (delivery schedule, pricing etc) in place making our sales funnel extremely effective. - Integration with accounting software - Regular new exciting features, the team seem to constantly be working on adding more value.

Cons:

None. The system is extremely well thought out and customised for the foodservice industry by people from the foodservice/manufacturing industry so they've been in that position acquiring customers, handling accounts, taking orders etc. Everything has been covered. From my thorough experience using the app I'm yet to find anything lacking.

Reasons for switching to Ordermentum

We needed a more customised approach for our wholesale operation. Shopify is an ecommerce platform, it's language, features and processes weren't relevant to our business. Ordermentum was built for our business and provided the solutions to the issues we were facing.

Matthew C.

Verified reviewer

Food Production

2-10 employees

Used daily for less than 2 years

Reviewed March 2021

Easy to use

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ordermentum was easy to integrate with our accounting software and staff found it great to navigate.

Cons:

Ordermentum gives us control over our sales, targets and ordering and keeps innovating with new features such as POD.

Reasons for choosing Ordermentum

Price, features and integration.

Reasons for switching to Ordermentum

Primarily the integration with our accounting Software.

Tez K.

Verified reviewer

Food Production

11-50 employees

Used daily for less than 2 years

Reviewed March 2021

Ordermentum is a game changer

Greater control and visibility of the ordering process

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

- Customers are able to amend or input their own orders, saving time for our people - Automatically runs standard orders for customers, saving time - Visibiltiy and customisation of product categories for individual customer needs - Order cut off for customers, gives us greater control over production cut off times

Cons:

- Occassional problems with orders automatically transferring across to our production software means we have to run a manual check

Simone C.

Verified reviewer

Food Production

11-50 employees

Used daily for more than 2 years

Reviewed March 2021

A must have for hospitality suppliers.

We've worked with Ordermentum since their early days, so have seen their progression and upgrades over the years. There is always a steady flow of improvements coming though, and we're able to directly speak with them if any technical issues or questions crop up.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ordermentum is successful for us for three key reasons. The first being, our customers want to use it. Ordermentum is a trusted brand in the hospitality industry and many of our customers prefer to manage their supplies with this software. The second being, ease of order and payment processing. Ordermentum integrates well with our inventory and invoicing software, but the best feature is our customers pay us before their order leaves the warehouse. As a result, we never have an outstanding invoice with any of our customers. The third being their 'Grown Engine' feature. Customers can use Ordermentum to find new suppliers. We receive 15-30 new customer enquiries a month.

Cons:

The benefits way out the negatives. It would be nice to be able to customise the order reminders our customers receive from us.

Leon K.

Verified reviewer

Fine Art

51-200 employees

Used daily for more than 2 years

Reviewed March 2021

PMC x Ordermentum

It's great. [SENSITIVE CONTENT HIDDEN] is without a doubt the best support person i've ever worked with. He takes the time to understand the situation and the business you are in and then is able to suggest the best path way forward. Without his help and guidance i don't think we'd be able to use OM to it's full potential.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This platform completely changed the way we do things around here. Before we started using it we were doing everything by hand, which meant human error and mistakes. Once we got on board with this the impact to efficiency was huge and the impact to morale was immeasurable.

Cons:

Nothing. I love everything about it. Would be awesome if they would hurry up and launch in America tho ;)

Reasons for choosing Ordermentum

I chose to explore OM because Andrew had real world experience in my industry. He wasn't just a tech guy talking a big game. He totally understood what we were looking to achieve and what our nuances were.

Tina M.

Verified reviewer

Hospitality

2-10 employees

Used daily for less than 2 years

Reviewed March 2021

Great product, make my job much easier!

Great!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very customer friendly, easily accessible acros devices making it flexible and convenient

Cons:

Only additional thing I would like to see is increased reports and being able to run reports by date range, also improve the integration with myob

Gianpaulo C.

Verified reviewer

Food & Beverages

2-10 employees

Used daily for less than 6 months

Review source

Reviewed January 2023

I am amazed by this product

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Even during the sales call when I tried to give them a curb ball question, they had the answer. This system is designed to be amazing! I'm so happy I finally took the plunge and got it!

Cons:

The integration with my version of MYOB isn't there - but it wasn't a deal breaker

Reasons for choosing Ordermentum

The customer service and the technical support - they were incredible!

Ren C.

Verified reviewer

Marketing and Advertising

11-50 employees

Used weekly for less than 6 months

Review source

Reviewed January 2021

Best Ordering Software in the Market

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

User-friendly, easy to get started and great customer service. The idea behind the product is genius, and it makes save a ton of time and minimise mistakes that otherwise would happen if you are not using a system like Ordermentum

Cons:

I cannot think of any at the moment, unfortunately

Showing 1 - 8 of 8 Reviews