Zenbridge 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Zenbridge

5.0

(8)

Pricing

Pricing available upon request

About Zenbridge

Zenbridge is a cloud-based EDI integration platform that automates global supply chain connectivity and EDI management. Zenbridge caters to fast-growing retailers, suppliers, manufacturers, transportation providers, 3PLs, and developers looking to eliminate EDI complexities.

The platform offers an API for ANSI X12 and EDIFACT EDI standards. This API approach provides faster and more stable integrations compared to traditional EDI solutions. Real-time data validation saves users hours of manual work and thousands in chargeback costs from compliance errors. Zenbridge ensures seamless EDI connectivity no matter where in the world trading partners are located.

Key features include unlimited support via a dedicated delivery manager, unlimited developer support hours, and 24/7 customer service accessibility. Zenbridge is committed to providing the lowest integration and per transaction costs compared to alternatives. The platform accelerates EDI project timelines to 3-5 weeks for self-service users and as little as 3 weeks for fully managed implementations. Zenbridge offers the perfect blend of expert guidance and modern tools to solve EDI headaches efficiently.

Zenbridge Screenshots

Zenbridge Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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Zenbridge Features

Popular features found in EDI
Alerts/Notifications
Archiving & Retention
Database Support
Data Import/Export
Exceptions Management
Multiple Data Sources
Order Entry
Reporting/Analytics
Third-Party Integrations
Workflow Management
Workflow Scheduler
More features of Zenbridge
Accounting Integration
Activity Dashboard
Activity Tracking
Alerts/Escalation
API
AS2 Capability
Automated Scheduling
Configurable Workflow
Data Connectors
Data Extraction
Data Mapping
Data Synchronization
Data Transformation
ERP integration
ETL
File Transfer
Integrations Management
Monitoring
Multiple Format Support
Real-Time Data
Real-Time Monitoring
SSL Security

Zenbridge Integrations

NetSuite

Shopify

Zenbridge User Reviews

Overall Rating

5.0

Ratings Breakdown

100%

Secondary Ratings

Ease of Use

4.9

Value for money

5.0

Customer support

5.0

Functionality

4.9

Have you used Zenbridge and would like to share your experience with others?

Rob P.

Verified reviewer

Furniture

11-50 employees

Used daily for less than 2 years

Review source

Reviewed October 2022

A Great Fit for our Business

Overall, I've had a much more positive experience with Zenbridge and Nesan than I have with most of our current and past tech providers. I am not as proficient in EDI as I'd like to be, but Nesan has been a big help in aiding my understanding and providing solutions for us.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The high level view for each transaction is extremely helpful for diagnosing breakdowns in the flow of documents. The UX on other software has often led to time spent running reports and digging for the information, whereas Zenbridge presents it straight away. Additionally, the level of support we're receiving is incomparable to any other provider we work with. Nesan is extremely responsive, knowledgeable, and personable. His work with us has definitely given us the confidence to move more of our retail accounts to the Zenbridge platform.

Cons:

I currently cannot search for an Inventory Advice (846). I believe it's the only document in the EDI transaction that I can't search for. Minor inconvenience that's easy to work around, but definitely would be a QOL update.

Reasons for switching to Zenbridge

The level of service we were receiving did not justify the price tag.

Nathan A.

Verified reviewer

Textiles

1001-5000 employees

Used daily for less than 12 months

Review source

Reviewed May 2023

Awesome Product and Team

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

In our industry, many e-commerce retailers require EDI to exchange order information. The Zenbridge product connects to a variety service providers and retailers and provides a consistent API interface to them. Compared to more modern integration technologies, EDI is not elegant. That said, the Zenbridge product provides an elegant and simplified approach to EDI development.In addition to the product, the Team at Zenbridge is awesome. The Management, Delivery Manager, Developers, and Support are incredible. They always communicate proactively. Also, they help with communicating with retailers regarding requirements. This has been a huge help to us. We let them know who we are onboarding and they take over from there. After they complete their work, the API is accessible and we begin development. It is a really clean approach.I feel comfortable having Zenbridge as a partner. I can't say enough good things about them.

Cons:

I like everything about Zenbridge. There are few partners I can say that about.

Reasons for choosing Zenbridge

The Zenbridge product is great and the Zenbridge team is wonderful too. We work closely with them and feel like they are an extension of our own team. They are an awesome partner.

Anand G.

Verified reviewer

Arts and Crafts

11-50 employees

Used daily for less than 12 months

Review source

Reviewed August 2022

Great customer support

Easy to use interface for both managers and programmers. Amazing customer support!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The API end-points and the concept of having Web-hooks is great when it comes to performing in-house EDI integrations. We were able to use our existing programming resources who are not EDI experts to perform integrations.

Cons:

A mobile application would be great. Other than that ideal software for us.

Seth V.

Verified reviewer

Retail

11-50 employees

Used daily for less than 2 years

Review source

Reviewed October 2022

Highly recommend for EDI integration into an ERP

Because of the automations we've put in place with Zenbridge (inbound Sales Order, warehouse fulfillment, Shipment Notice & Invoice all sent without our team manually touching the transaction) it's freed up a lot of time for our team to work on other daily tasks. AKA reduced our overhead. And, given us the ability to grow our business without having to add to the team.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We use Zenbridge as a middleware for processing sales transactions into our ERP (NetSuite). The end-to-end sales cycle has been set up by Zenbridge to be an automated workflow. The customer service and developer resource(s) we've partnered with have been exceptional.

Cons:

The Zenbridge portal user interface has improved over time. The only thing I can think of that could potentially improve is adding a rule set for emails alerts, so we can be more proactively alerted of potential issues. There is a version of this in place, and it's not bad. But, as I struggle to think of cons, this is the only thing that came to mind.

Reasons for choosing Zenbridge

Price, customer support

Reasons for switching to Zenbridge

Ease of use, business model, integration issues, automations

Cyril C.

Verified reviewer

Wholesale

11-50 employees

Used daily for less than 2 years

Review source

Reviewed October 2022

Cloud Based EDI

The staff at Zenbridge are very nice and are always there to help. VAN’s careful there are going to revolutionize the industry.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The brilliant people at Zenbridge have designed the ultimate cloud based product. They have bridged old technology (EDI) to new technology (API) in a cloud based solution. FINALY a robust solution that does away with VAN.

Cons:

There is no negative thing about this product we have found at this time. It is 100% cloud based and robust.

Reasons for switching to Zenbridge

Commport took so long to work through projects

Erik L.

Verified reviewer

Food & Beverages

2-10 employees

Used daily for more than 2 years

Review source

Reviewed October 2022

Great EDI Integration

Excellent

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Zenbridge saves us so much time in integrating with our ERP system

Cons:

Usually when there is an issue the team resolves it quickly

Reasons for switching to Zenbridge

Lack of integration options

Marc T.

Verified reviewer

Transportation/ Trucking/ Railroad

2-10 employees

Used daily for less than 12 months

Review source

Reviewed August 2022

EDI Integration with NavigatorTMS

Our clients are saving hundreds of hours per week utilizing the EDI integrations possible with Zenbridge. Since going live in early June, we've seen zero downtime or issues. Looking forward to building our next integration with the Zenbridge team!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The EDI translation process is awesome, enabling our team to build an integration to the NavigatorTMS system. The onboarding process was very smooth, and the Zenbridge team was available and accessible throughout. There was also no charge for services until the 'go-live' date, which helped balance the development costs.

Cons:

No big issues. Would love some additional reporting features, but understand they have a number of improvements in their development queue.

Sean H.

Verified reviewer

Financial Services

2-10 employees

Used weekly for less than 6 months

Review source

Reviewed February 2023

Quality product, excellent support.

Zenbridge and their team help solve a unique use case for our business, helping us devise a solution customized to our situation. All with relative easy and while helping our team to bridge a significant gap in technical know-how.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Highly customizable. Top notch implementation and customer support team. Quickly improving product. Allows for the easy connection between collected EDI data and our other internal systems.

Cons:

No significant cons to the software so far in our experience.

Showing 1 - 8 of 8 Reviews