Quill 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Quill

4.0

(24)

Pricing

Starting at £30.00 per month

About Quill

Quill is a cloud-based legal management solution that lets law firms streamline the entire litigation lifecycle, from managing matters to automating accounting operations. It enables lawyers to organize and electronically file documents such as contracts, affidavits and more in real-time.

Features of Quill include time recording, form production, billing, invoicing, appointment scheduling, cost estimation, email management, reporting and more. The application allows professionals to track and edit data including client cases, personal contact information and payment statuses. Additionally, it helps legal practitioners or support staff obtain training by attending courses on the platform.

Quill comes with an application programming interface (API), which lets businesses integrate the system with several third-party platforms including Redbrick Solutions, NetDocuments, FormEvo and Bundledocs. Pricing is available on a monthly subscription and support is extended via phone, email and other online measures.

Quill Screenshots

Quill Pricing and Plans

Starting price: £30.00 per month

Free Trial

Free Version

Basic

£30.00

per user, per month

No plan information available

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Quill Features

Popular features found in Legal Case Management
Billable & Non-Billable Hours
Calendar Management
Case Notes
Client Portal
Communication Management
Conflict Management
Electronic Signature
Task Management
Trust Accounting
Workflow Management
More features of Quill
Access Controls/Permissions
Accounting
Activity Dashboard
Alerts/Notifications
API
Archiving & Retention
Audit Trail
Automatic Backup
Bank Reconciliation
Billable Items Tracking
Billing & Invoicing
Billing Rate Management
Case Management
Client Management
Collaboration Tools
Compliance Management
Contact Management
Contract/License Management
CRM
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Document Automation
Document Capture
Document Classification
Document Generation
Document Management
Document Storage
Document Templates
Electronic Payments
Email Management
File Management
File Sharing
Financial Management
For Legal Professionals
Forms Management
Full Text Search
Invoice Management
Invoice Processing
Legal Case Management
Microsoft Outlook Integration
Records Management
Reporting & Statistics
Search/Filter
Secure Data Storage
SSL Security
Third-Party Integrations
Time & Expense Tracking
Timer
Time Tracking
Version Control

Quill Integrations

Microsoft Outlook

Quill User Reviews

Overall Rating

4.0

Ratings Breakdown

54%

21%

17%

Secondary Ratings

Ease of Use

3.9

Value for money

3.9

Customer support

4.3

Functionality

3.8

Have you used Quill and would like to share your experience with others?

Andrew G.

Verified reviewer

Legal Services

11-50 employees

Used daily for more than 2 years

Reviewed August 2022

Wish we had found Quill earlier.

The main benefit to us as been making the transition to going paperless not just a possibility, but a success that has led to other efficiencies.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We moved to being fully paperless 6-12 months ago. Quill has been essential in making that transition possible. I wish we'd found Quill and gone paperless many years earlier. The system is intuitive and easy to navigate. Organising documents, e-mails, etc is automated and Quill set up standard document folder for us which are all different for different areas of law. It all feels tailored to us and our needs rather than using software designed for someone else that doesn't quite fit. The support team are great too. Very quick and responsive. Legl integration is awesome for sending clients a link to pay a bill safely and securely within minutes.

Cons:

There's the odd quirk from time to time but Quill work quickly to sort these out.

Reasons for switching to Quill

We switched to Quill when our previous software supplier chose to increase their prices by 50%. In contrast, Quill is excellent value for money.

Vendor Response

Thank you so much for choosing Quill! it's great to see your feedback and we look forward to helping your firm succeed in the future.

Replied June 2023

Talvinder P.

Verified reviewer

Legal Services

2-10 employees

Used daily for less than 12 months

Reviewed December 2022

Brilliant Software

Excellent and improved the management and functions throughout the firm.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The most impacting features are the cased management and the integration with Office 365.

Cons:

The fields can be limited and not always relevant to the case.

Reasons for choosing Quill

The functionality and accounts system and the overall integration with the Office 365.

Vendor Response

It's great to see the results of our product development investment in our DocsHub document management tool, which integrates MyQuill with the MS Office suite amongst other system features - in reviews such as yours. And, our software development investment continues apace - for a future-proofing promise.

Replied January 2023

Elena A.

Verified reviewer

Law Practice

Self-Employed

Used daily for less than 6 months

Reviewed December 2022

Probably Good for those who are already established

At the moment, whether it’s my lack of experience, the lack of user friendliness of the system or a combination of both, I do not feel that Quill is suiting my business.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The case management docs hub and ease of populating fields/templates that work really well.

Cons:

Not ideal for new businesses. Unfortunately I have not found it very user friendly as a beginner. There is no manual provided. The help guides are extremely basic and don’t assist a great deal, also they have not all been updated to correspond with the updated software. I have found that I’m spending a great deal of time trying to navigate the system rather than doing fre earning work and as a sole trader this is highly problematic. It is not possible to create documents in the system, you have to download to work on letters then upload again which takes space on your computer’s memory, equally, it is not possible to amend a document in your docs hun without downloading the document again and amending on your desktop before uploading. When time recording you have to physically select the latest fees, it does not do so automatically. It doesn’t seem as though it is geared towards criminal firms, there are courts missing from the lists and the codes don’t seem to correspond (for instance on a criminal investigation you are required to enter mags classifications).

Reasons for choosing Quill

Pricing

Alania M.

Verified reviewer

Legal Services

2-10 employees

Used monthly for less than 2 years

Review source

Reviewed December 2024

Quill is Great!

Our overall experience with quill has been great! Our firm has used quill for over 2 years now and it keeps our office stocked up and able to function properly.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like how quickly I can order something and receive it.

Cons:

Some of the items are quite pricy on quill.

Gill S.

Verified reviewer

Law Practice

11-50 employees

Used daily for more than 2 years

Reviewed December 2022

Quill is a great system

Excellent overall experience having used the product for many years now; Quill staff in particular are helpful and knowledgeable; Support response time is very quick.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Accounting and document management are very easy to use, to train out to staff and the reporting makes practice management straightforward.

Cons:

Some of our staff don't particularly like the new 'look' of MyQuill feeling that it is a bit simplistic and child like

Robin S.

Verified reviewer

Law Practice

11-50 employees

Used daily for more than 2 years

Reviewed December 2022

Choose any provider but this one

We are a long term customer of Quill's accounting service and have always found their cashiering and payroll staff to be polite and efficient. Unfortunately this cannot be said for our experience with their case management software. Where issues are encountered Quill's attitude is consistently to blame the customer.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Unfortunately we cannot provide any positive feedback as we have been trying to get set up on this software for a year and a half without success.

Cons:

There is absolutely zero useful support provided for the software. We would never recommend this service to anyone.

Vendor Response

We are very sorry, shocked and disappointed to read your review particularly as we have more than 10,000 subscribers to our practice management solutions and some 2,800 subscribers successfully using the optional document management module you refer to. I understand you have received your training as your firm's Administrator but that there has been no decision on a document conversion to bring the functionality to life. We are keen to support you and work with you directly as your reported experiences are certainly not consistent with the standards and values we seek to work to. Efforts to contact you will continue, with the aim of a speedy resolution.

Replied December 2022

Cyma H.

Verified reviewer

Law Practice

2-10 employees

Used daily for more than 2 years

Reviewed December 2022

User Friendly!

Brilliant service from the account manager, one point of contact which really helps.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use, good customer service. Been using ir for a very long time now and everyone is used to the features on quill.

Cons:

Feel outdated sometimes, especially when compared to other available products

Vendor Response

It's great to see long-standing clients such as yourself publishing positive comments about our software's user friendliness and accompanying account management support - two aspects of our product and service which we prioritise always as they combine to provide a simpler way to manage a law firm. Our latest software iteration, called MyQuill, is currently in the process of being rolled out to our client base. This is the new look-and-feel system that's replacing the older screens with a much sleeker interface. Look out for its arrival. We trust this will address your 'outdated' query.

Replied January 2023

Rose K.

Verified reviewer

Legal Services

11-50 employees

Used daily for less than 12 months

Review source

Reviewed December 2023

Love Quill, Loathe the new update

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

PRIOR to the update in 2023, i found quill incredibly user friendly and simple to use.

Cons:

The new layout (post December 20223 update) has too much information in one place, the graphic choice isn't as easy to see what I'm looking for anymore. drag and dropping docs and them time recording takes way longer than before. I can see why the left hand side task bar is now sectioned with additional categories, but this is too much. it hasn't made navigating the system easier. Would like to add that Quill support are great, i have no issue with the support received

Sajid N.

Verified reviewer

Law Practice

2-10 employees

Used daily for more than 2 years

Review source

Reviewed June 2021

Quill is a breath of fresh air

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's a practical piece of software not sold by a massive marketing budget but the fact that it does what most small to medium firms need in terms of accounts and case management. The accounts and case management can be used independently of each other. Add ons are not constantly being pitched to you and in the 3 years I known Quill we never have been held over to upgrade or increase cost. We also use the cashier service and our nominated contact does an amazing job to keep us on track and on time with our postings and reconciliations.

Cons:

A chat function within the software for support would be helpful

Vendor Response

Hi Sajid, thanks so much for your honest review - we like to let our product speak for itself and are pleased to have you as a long-standing customer. We will share your thoughts on chat with support, it is something we're exploring already!

Replied July 2021

Jane B.

Verified reviewer

Law Practice

11-50 employees

Used daily for less than 2 years

Review source

Reviewed June 2021

Quill - a disaster

There are no benefits, only disadvantages. Axia, which we used previously, was a very old system but was better than Quill.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This is the worst case management system I have ever had to use. it is slow, cumbersome and unreliable.

Cons:

This is the worst case management system I have ever had to use. it is slow, cumbersome and unreliable. It loses information and has impacted on my ability to process my work effectively much to the detriment of my efficiency . I would not recommend this system to anyone.

Reasons for switching to Quill

Because the licence for Axia could not be renewed.

Vendor Response

Hi Jane, we're sorry to hear about your frustrations with the software. We're usually known for our product features and functionality and we regret that we didn't live up to those expectations here. I know our client manager, Clare, has been in touch with you and we're working hard to resolve your concerns. We look forward to having you join our beta programme to test our new case management functionality and earn back your trust. Thank you for sharing your feedback and allowing us to address it!

Replied July 2021

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