CloudContactAI 2026: Benefits, Features & Pricing

Wondering if CloudContactAI is right for your organization?

Our Email Marketing Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

CloudContactAI

5.0

(3)

Pricing

Starting at $25.00 per month

About CloudContactAI

CloudContactAI provides an ability enhance to the sales process because customers are no longer responding to emails or phone calls. The unique ability to send and respond directly to text messages will increase sales.

Based on the success of sales campaign, teams may even begin to use CloudContactAI to help recruit employees. By texting the current customer database, managers may be able to fill all of the open hourly staff positions in preparation for the winter busy season.

CloudContactAI Screenshots

CloudContactAI Pricing and Plans

Starting price: $25.00 per month

Free Trial

Free Version

Basic

$25.00

usage based, per month

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

CloudContactAI Features

Popular features found in Email Marketing
A/B Testing
Autoresponders
Campaign Analytics
Campaign Scheduling
CAN-SPAM Compliance
Contact Management
Customer Segmentation
Email Tracking
Event Triggered Actions
Subscriber Management
WYSIWYG Editor
More features of CloudContactAI
2-Way Messaging
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Automated Responses
Batch Communications
Campaign Planning
Chat/Messaging
Click Tracking
Collaboration Tools
Communication Management
Compliance Management
Content Management
CRM
Customer Database
Customer History
Customer Surveys
Customizable Branding
Customizable Fields
Customizable Templates
Drip Campaigns
Dynamic Content
Email Campaign Management
Email Management
Engagement Tracking
Feedback Management
Generative AI
Image Library
Inbox Management
Interaction Tracking
Interactive Content
Knowledge Base Management
Landing Pages/Web Forms
Lead Capture
List Management
Marketing Automation
Mass Texting
Message Personalization
Mobile Coupons
Mobile Optimization
Multi-Campaign
Multi-Channel Communication
Multi-Channel Marketing
Multi-Language
On-Demand Communications
Personalization
Polls/Voting
Real-Time Analytics
Reporting/Analytics
Reporting & Statistics
Scheduled Messaging
Shortcodes
SMS Messaging
Social Media Integration
Surveys & Feedback
Template Management
Text-to-Win
Third-Party Integrations
Video Support
Workflow Management

CloudContactAI Integrations

WordPress

Zapier

ActiveCampaign

HubSpot Sales Hub

HubSpot CRM

CloudContactAI User Reviews

Overall Rating

5.0

Ratings Breakdown

100%

Secondary Ratings

Ease of Use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Have you used CloudContactAI and would like to share your experience with others?

John S.

Verified reviewer

Sports

51-200 employees

Used daily for more than 2 years

Review source

Reviewed February 2023

We use CCAI as our primary tool for contacting customers

We love the product. We use it daily at all of our 25 facilities.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We use CloudContactAI to enhance our sales process because customers were no longer responding to emails or phone calls.

Cons:

The reporting needs to improve. We have some basic reports, but would like to be able to do more.

Reasons for choosing CloudContactAI

They were able to support our multi-tenant\facility configuration

Reasons for switching to CloudContactAI

We made the switch to CloudContactAI because we have 25 different facilities in 25 different locations. Each of the facilities requires there own contacts and DID. CloudContactAI enables us to maintain these multiple tenants within one account through the user of their Client functionality. Hence, we can provision a client for our Sacramento facility that has a Sacramento local caller id. Within this client, we only have contacts that reside in Sacramento. We can then have another client for Lansing Michigan. Obviously, we don't want to use the Sacramento phone number for people in Lansing. Nor do we want to have people in Sacramento contacted by the Lansing Facility.

Gary A.

Verified reviewer

Entertainment

201-500 employees

Used daily for more than 2 years

Review source

Reviewed March 2023

Email is dead ... You need to be using SMS

We use CCAI for everything. We have texted our customers about job openings and have filled those positions saving money on job boards. We have used it with our existing customers to notify them of changes in schedule or upcoming deadlines. We also use it with existing clients to upsell our products. We use it with new leads to move them through the sales process. Nothing works better than SMS. People don't respond to emails or answer their phones but they still read their text messages.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The fact that we can send mass sms to our customers and leads and respond to them in real time on our desktop/laptop computer is very effective. We have integrated it with our database so our people don't need to leave our software to access and respond to text messages.

Cons:

Character limits per text message. I think this is not something that CCAI can control and they make it clear how many characters you have left so they help you manage them to prevent writing a text message that is too long and getting charged for two text messages.

Reasons for choosing CloudContactAI

Price and ability to integrate with our current software

Reasons for switching to CloudContactAI

Google did not allow you to do mass texting so we have to text each person individually.Dial My Text allowed for mass texting but did not have the ability to individually respond.

Heather W.

Verified reviewer

Sports

51-200 employees

Used daily for more than 2 years

Review source

Reviewed April 2023

I use CCAI every day, and I really like it

CloudContactAI has really improved our business. Coming out Covid, we couldn't get anyone to come to the facilities. We tried calling and emailing, but they didn't work. CCAI's SMS solution is the way to go.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I can reach out to players at our facility easily from our Facility Console due to our integration with them. When players respond, the 2 way messaging feature enables me to respond in real time. When we blast out to a number of people, we're able to add multiple users to the account so we can address the responses all at once.

Cons:

The reporting could be improved, but we don't really even use the reports. The engagement with SMS is mind boggling, so we're happy with it.

Showing 1 - 3 of 3 Reviews