Sugar Market 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Sugar Market

4.1

(63)

Pricing

Starting at $1,000.00 per month

About Sugar Market

Sugar Market (previously Salesfusion) focuses on what matters most to marketers — streamlining campaign creation, understanding engagement, improving conversions and driving more revenue.

Attract traffic to your website using SEM, SEO and social media tools and then track their digital activities with a buyer journey view. Capture leads by creating conversion-focused landing pages and forms in minutes and construct engaging emails using templates, drag-and-drop builders or code.

Multi-step nurture campaigns and sophisticated lead scoring models help you to qualify leads which can automatically be sent to Sales via native CRM integrations with the most commonly used CRMs. Sugar Market is the intuitive, all-you-need marketing automation solution built to work for you.

Sugar Market Screenshots

Sugar Market Pricing and Plans

Starting price: $1,000.00 per month

Free Trial

Free Version

Sugar Market

$1,000.00

usage based, per month

Plan includes:

Phone Support and 4 Support-Authorized Contacts
Unlimited Emails and Landing Pages
Unlimited Users

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Sugar Market Features

Popular features found in Lead Generation
Campaign Management
CRM
Data Import/Export
Landing Pages/Web Forms
Lead Nurturing
Lead Qualification
Lead Segmentation
Lead Verification/Validation
Pipeline Management
Reporting & Statistics
More features of Sugar Market
A/B Testing
Activity Tracking
Autoresponders
Candidate Management
CAN-SPAM Compliance
Channel Management
Contact Database
Contact Management
Conversion Tracking
Customer Surveys
Customizable CTAs
Customizable Fields
Drip Campaigns
Dynamic Content
Email Campaign Management
Email Marketing
Event Triggered Actions
Generative AI
Image Library
Lead Capture
Lead Engagement
Lead Generation
Lead Management
Lead Notifications
Lead Scoring
List Management
Marketing Automation
Marketing Calendar
Mobile Optimization
Multi-Campaign
Multi-Channel Marketing
Multivariate Testing
Performance Metrics
Personalization
Prospecting Tools
Reporting/Analytics
ROI Tracking
Sales Analytics
Search Marketing
Segmentation
Self Service Portal
Social Marketing
Social Media Integration
Subscriber Management
Template Management
Website Visitor Tracking
Workflow Management
WYSIWYG Editor

Sugar Market Integrations

Salesforce Sales Cloud

Infor CRM

Sage CRM

SugarCRM

Bullhorn ATS & CRM

ProNavigator

Sugar Market User Reviews

Overall Rating

4.1

Ratings Breakdown

35%

48%

13%

Secondary Ratings

Ease of Use

4.0

Value for money

3.9

Customer support

4.4

Functionality

3.9

Have you used Sugar Market and would like to share your experience with others?

Verified

Reviewer

Information Technology and Services

51-200 employees

Used daily for less than 12 months

Review source

Reviewed September 2020

Fully-featured marketing automation software, but some areas need improvement

We reduced our marketing costs without losing any features our previous software had. However, we now spend more time organizing webinars as that module is deprecated and too complex to use.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Unlike other marketing automation software, Sugar Market has a single pricing plan at a competitive cost. Its CRM integration is also more streamlined that other competitors.

Cons:

Some areas haven't been improved upon in a while (such as webinar management) and can be overwhelming for less technical marketers. UX can also use some improvement even in areas where the UI has been updated.

Verified

Reviewer

Automotive

11-50 employees

Used daily for more than 2 years

Reviewed February 2019

Powerful Tool for Power Users

SalesFusion handles the demanding tasks we need it to but there is a bit of a learning curve involved. The interface seems to be designed purely to accomplish the tasks it needs to with the User Interface taking a backseat. This is fine for those who have more complex marketing tasks to complete but maybe not for the average consumer. I will say, however, they are working hard to make the interface more user-friendly and easy to use. In the 3 years I have personally been using the software they have added many new "drag and drop" features which have made things much easier.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Support is helpful. Constantly working on improvements. Can accomplish complex tasks.

Cons:

Too many layers to the interface. Not the most user-friendly.

Ashley A.

Information Technology and Services

Used daily for more than 2 years

Review source

Reviewed December 2016

It is never their fault

I have had many issues when it comes to this software. Their CRM is unable to search duplicates. It does communicate with my other software but it does not update properly. I have had emails sent out at 3 am because my user profile went from EST to some random time zone. I put multiple requests in the have this resolved but it was changed back with out a reason for it being changed in the first place. Emails scheduled for a nurture have just sent out prior to their scheduled release date. When I put a ticket in it was pushed off. I have gone weeks without a response from their support team and not a single time have they took responsibility. They like to blame Microsoft Dynamics or the user rather than take responsibility for their product. Their new user interface has made interactions improve but their customer service is still sub par.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Cons:

Horrible customer support and frequent malfunctions

Verified

Reviewer

Hospital & Health Care

201-500 employees

Used daily for less than 2 years

Reviewed January 2019

One year in

The onboarding training process was very thorough and I refer back to those videos often. Once I got hands on, everything was pretty user-friendly, but once in a while things don't work when they should work (have to be deleted and readded and then it works).

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

I really like the ease of use for certain parts of the system - the landing page builder and the nurture campaign flow come first to mind.

Cons:

I don't like that the different pieces of the system don't match each other (email builder vs landing page builder). And that they don't always work together (event module doesn't play nice with everything).

Verified

Reviewer

Information Technology and Services

201-500 employees

Used daily for more than 2 years

Reviewed February 2019

Great Value,

We are using Salesfusion to gain visibility into lead behavior and funneling leads to sales.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software is feature-rich. The team is focused on delivering new features and functionality regularly.

Cons:

More attention needs to be paid to the upgrade/improvement of existing features to align with a marketer's day-to-day tasks. (This seems to be a priority in 2019 however)

Verified

Reviewer

Human Resources

1001-5000 employees

Used weekly for more than 2 years

Reviewed January 2019

Easy-to-use platform with small hiccups

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Salesfusion is incredibly easy to use. Unlike other, more sophisticated email automation tools, Salesfusion is surprisingly intuitive with drag-and-drop email functionality and integration with CRM tools. The platform is straight-forward and clean, and the service requests we've made are typically handled quickly and professionally.

Cons:

Compared to other tools, Salesfusion is fairly basic. We've had a number of instances where the platform is down and our account reps aren't able to give us a reason as to why. Those instances have occasionally had an impact on our operations, but generally, the platform has many more positives than negatives for us.

Verified

Reviewer

Hospital & Health Care

11-50 employees

Used daily for less than 2 years

Reviewed January 2019

Great Customer Service

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The platform is really easy to use. Any question or issue I've run into has been quickly solved by the support team. They are easy to access via phone, chat, or email.

Cons:

The only feature I'm currently missing is an easier way to send an HTML email that appears to be text-only.

Verified

Reviewer

Semiconductors

1001-5000 employees

Used daily for less than 2 years

Reviewed January 2019

Salesfusion Excellent Software

Very positive with quick and accurate support from dedicated team

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use and understand Helps to track efficiently

Cons:

Everything is perfect . Only needs some video tutorials for quick guide on using the software.

Verified

Reviewer

Consumer Goods

201-500 employees

Used daily for less than 12 months

Review source

Reviewed April 2019

Amazing product for email campaigns!

Great product and wonderful customer support team...their Salesfusion University class is amazing!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of use for this software and the high level of customer support and responsiveness make this a must-have product for any business!

Cons:

It can take awhile to get the hang of at first but with continued use and insights from their support team, it is a worthwhile investment.

Verified

Reviewer

Machinery

1001-5000 employees

Used weekly for more than 2 years

Reviewed January 2019

Great for emails

Overall, my experience has been very positive. We get great analytics out of this program, and great customer support!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The email builder is easy to use and automatically optimizes for mobile. The integration between Salesfusion and our CRM has increased the communication and clarity between marketing and sales.

Cons:

I have experienced occasional slowness and trouble uploading images and distribution lists.

Showing 1 - 10 of 63 Reviews

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