OnSolve Platform 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

OnSolve Platform

4.7

(6)

Pricing

Pricing available upon request

About OnSolve Platform

OnSolve is a leading critical event management software provider that proactively mitigates physical threats, allowing organizations to remain agile when a crisis strikes. Using the most trusted expertise and reliable AI-powered risk intelligence, mass notification and incident management technology, the OnSolve Platform enables enterprises, SMB organizations and all levels of government to detect, anticipate and mitigate physical threats that impact their people, places and property.

With billions of alerts sent annually and proven support for both the public and private sectors, OnSolve makes it easy to communicate wherever you may be and through various channels such as call, text, email mobile app notification, social media and more.

Named a Leader in The Forrester Wave: Critical Event Management Platforms, Q4 2023, OnSolve is used by thousands of entities to save lives, protect communities, safeguard critical infrastructure and enable agility for the organizations that power our economy.

OnSolve maintains strict security compliance to ensure the safety of your data through various certifications such as (but not limited to) ISO, SOC, HIPPA, FedRAMP and more.

OnSolve Platform Screenshots

OnSolve Platform Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

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OnSolve Platform Features

Popular features found in Safety Management
Audit Management
Corrective and Preventive Actions (CAPA)
Incident Management
Incident Reporting
Inspection Management
Training Management
More features of OnSolve Platform
Access Controls/Permissions
Activity Dashboard
Activity Monitoring
Activity Tracking
AI/Machine Learning
Alerts/Notifications
API
Chat/Messaging
Communication Management
Communications Management
Contact Database
Contact Management
Crisis Management
Customizable Reports
Customizable Templates
Dashboard
Data Import/Export
Data Visualization
Email Alerts
Emergency Notification
Event Analysis
Event Triggered Actions
Geolocation
Interaction Tracking
IT Risk Management
Mass Notifications
Mobile Access
Mobile Alerts
Monitoring
Multi-Channel Communication
Multi-Language Alerts
Operational Risk Management
Predictive Analytics
Profiling
Progress Tracking
Push Notifications
Real-time Alerts
Real-Time Analytics
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Reporting
Real-Time Updates
Reminders
Reporting/Analytics
Reporting & Statistics
Response Management
Risk Alerts
Risk Analysis
Risk Assessment
Risk Management
Risk Reporting
Role-Based Permissions
Scheduling
Secure Data Storage
Self Service Portal
SMS Messaging
Status Tracking
Task Scheduling
Templates
Third-Party Integrations
Threat Intelligence
Threat Response
Two-Way Communication
User Management
Vulnerability Management

OnSolve Platform Integrations

UKG Pro

Microsoft Entra ID

Microsoft Teams

Twitter/X

BambooHR

Slack

See all 7 integrations

OnSolve Platform User Reviews

Overall Rating

4.7

Ratings Breakdown

83%

17%

Secondary Ratings

Ease of Use

4.5

Value for money

4.3

Customer support

4.0

Functionality

4.5

Have you used OnSolve Platform and would like to share your experience with others?

John H.

Verified reviewer

Non-Profit Organization Management

501-1000 employees

Used monthly for less than 2 years

Reviewed May 2024

Manage Situations Easily and Effectively with OnSolve

100% satisfied user of OnSolve and highly recommend.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The platform is easy to use and allows for mass notifications using phone/text/and email. Notifications to all three platforms are sent at the same time to speed up message notification. The dashboard allows for message impact to be viewed to ensure messages are reaching the intended target. You can also have different groups to send messages which makes situation management effective. OnSolve is a smart choice for organizations.

Cons:

We would like to see a Spanish translation service for messages which is more seamless and effective.

Vendor Response

Thank you for your review! We're glad to hear you find OnSolve easy to use and effective for mass notifications. Your feedback on improving the Spanish translation service is valuable, and we're working on enhancements. We appreciate your recommendation and are thrilled to have you as a satisfied user!

Replied June 2024

Andrew B.

Verified reviewer

Food & Beverages

5001-10000 employees

Used weekly for less than 2 years

Review source

Reviewed February 2021

Transitioning Emergency Notification Systems

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This software is extremely easy to navigate and user friendly.

Cons:

Sometimes the map feature will freeze and I need to refresh the page to get items to show up.

Reasons for switching to OnSolve Platform

Cost of the product was the main reason for switching.

Bryce P.

Verified reviewer

Food Production

5001-10000 employees

Used monthly for less than 2 years

Review source

Reviewed February 2021

MIR 3 Review

I had issues sending out alerts with Mir3 and customer service was not very helpful in this process.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I did not like using this software as it was hard to navigate. Our company switched to Alert Media

Cons:

The pricing for this software was higher than usual.

Reasons for choosing OnSolve Platform

at the time was the only available product

Reasons for switching to OnSolve Platform

more user friendly platform and to cut costs

Laura B.

Verified reviewer

Banking

51-200 employees

Used monthly for more than 2 years

Reviewed May 2024

OnSolve - Easy Messaging to keep your team in the know.

Great experience, platform meets the needs of our organization!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use in setup, ongoing maintenance of employees/users as well a ability to communicate quickly and through multiple platforms to our employees.

Cons:

Can take some time for initial set up to create templates but take the time, makes it much easier in the long run.

Vendor Response

Thank you for your review! We're thrilled that you find OnSolve easy to use for setup and ongoing maintenance and that our multi-platform communication capabilities benefit your team. We appreciate your patience with the initial template setup and are glad to know it has been worthwhile for your organization. Your positive experience means a lot to us!

Replied June 2024

Micah P.

Verified reviewer

Banking

1001-5000 employees

Used monthly for more than 2 years

Reviewed May 2024

Intuitive UI for Mass Notifications

Overall the experience implementing and utilizing the OnSolve Platform has been positive.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

The user interface for sending alerts is very intuitive. The learning curve for new alert initiators is minimal. The implementation team was extremely helpful and attentive.

Cons:

The support does not always directly answer the questions raised in support cases. Requires a lot of back and forth to address questions or minor issues.

Vendor Response

Thank you for your review! We're delighted to hear that you find the user interface intuitive and the implementation team helpful and attentive. We apologize for any inconvenience caused by the support process and appreciate your feedback. We're in the process of rolling out more support options to ensure our customers' needs are met more efficiently. Overall, we're glad to know your experience with implementing and using the OnSolve Platform has been positive.

Replied June 2024

David R.

Verified reviewer

Security and Investigations

501-1000 employees

Used daily for less than 2 years

Review source

Reviewed March 2021

MIR3 is good

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

MIR3 was easy to use and easy to access. When there was a weather event or a notification that need to be sent to certain Co workers or certain admins we could easily log on MIR3 and send notification.

Cons:

I feel there was nothing I did not like about MIR3 software. I feel like MIR3 had the correct software during the time the company had MIR3.

Showing 1 - 6 of 6 Reviews