Sparkrock 2026: Benefits, Features & Pricing

My overall experience with Sparkrock has been positive. There have been challenges, and usually because I didn't listen to their advice. I have learned over the years to trust their judgement, while I know my organization best, they know the product and have been through many more implementations and upgrades than I have.

I am currently working on creating reports for each of our programs/funders as required both in Sparkrock and in Jet Reports. I have asked about this previously, but have not been given an answer. It would useful for the program to have saved report settings so the date/dimensions/filters do not have to be applied every single time.

We implemented Sparkrock 2016 Finance in March 2018. Our organization has embraced the change to a new system and worked with Sparkrock to develop important changes to our processes. The system has provided our organization with the ability to have a complete paperless process for purchase requisitions, payment of invoices and employee expense reimbursements. We have utilized the Jet Reports to create effective reports for our end users. These reports have helped our managers stay on track with budget and have an up-to-date understanding of their financial position. Managers are seeing costs being charged to their budgets immediately and helping them make more accurate financial decisions. Financial Services has been able to utilize the system to create efficiencies in external reporting and seen increased ability to analysis our spending and key areas of performance. Throughout our journey with Sparkrock, we have always received excellent service from implementation through to support. Sparkrock is always willing to work with us to review new areas of efficiency and are here to help us implement new processes. We are very appreciative of our move to Sparkrock.

Great product. Great company. Would highly recommend.

overall once adequate training has been provided it is a highly effective system. Just make sure you plan an effective support system for users during the roll out.

Logging a support ticket is very easy and the response time is very quick.

Overall very happy with it.

We've been using Donor Engage for a little under a year. The system is integrating into our existing Dynamics CRM platform (using for an entirely different department in our organization since 2010) and the ease of that transition has been smooth and straight forward. Donor Engage is replacing a large number of individual systems for offices across Canada so the learning curve can be steep. With adequate support to end-user training users appear to adjust to the new system quickly. Feedback from a number of the offices now up and running remains positive with users noting that once they have adjusted to the 'sequence of events' for various procedures in the system it's smooth sailing moving forward. Users are also thrilled with the reporting capability and opportunity to review data that (in most cases) they've not had the ability to do before. The fact that Donor Engage is developed within Dynamics CRM opens up a great deal of reporting flexibility (though some challenges too, but all systems have those!). Dynamics CRM also brings a great deal of functionality to an organization in general which is helpful for those users who really want to push the system to it's full potential. We are excited by the roadmap for the product and Altus' clear commitment to the product moving forward, and we look forward to enhancements over time.