Intuit Field Service Management 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Intuit Field Service Management

2.8

(6)

Pricing

Starting at $35.00 per month

About Intuit Field Service Management

Intuit Field Service Management is a field service solution that provides real-time updates from the field, job scheduling, and intuitive invoicing. Intuit Field Service Management centralizes all customers, contacts, and equipment information in one place, providing technicians with all the information they need for any job. Intuit FSM seamlessly integrates with QuickBooks Desktop Enterprise to keep financial and field service data in sync.

With Intuit FSM, dispatchers have access to a comprehensive dashboard that shows technician’s work orders, location, and status. The solution makes scheduling work orders easy with drag and drop capabilities. Integration with Google Maps and GPS system allows dispatchers to track workers and locate customer sites without difficulty, minimizing travel time and streamlining order service.

For field technicians, Intuit FSM provides an iOS and Android app for mobile devices.

Intuit Field Service Management Screenshots

Intuit Field Service Management Pricing and Plans

Starting price: $35.00 per month

Free Trial

Free Version

Basic

$35.00

per user, per month

No plan information available

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Intuit Field Service Management Features

Popular features found in Field Service Management
Alerts/Notifications
Billing & Invoicing
Calendar Management
Contact Database
Electronic Signature
GPS
Inventory Management
Mobile Access
Online Time Clock
Quotes/Estimates
Routing
Service History
More features of Intuit Field Service Management
Accounting Integration
Contract/License Management
Contractor Management
CRM
Customer Database
Customer Management
Dispatch Management
Drag & Drop
Employee Management
Inventory Control
Job Management
Job Scheduling
Job Tracking
Maintenance Scheduling
Payment Collection in the Field
Performance Metrics
Preventive Maintenance
Real-Time Updates
Recurring Appointments
Scheduling
Self Service Portal
Task Management
Technician Management
Time Tracking
Work Order Creation
Work Order Management

Intuit Field Service Management Integrations

QuickBooks Enterprise

Intuit Field Service Management User Reviews

Overall Rating

2.8

Ratings Breakdown

17%

50%

17%

Secondary Ratings

Ease of Use

3.3

Value for money

2.6

Customer support

2.3

Functionality

2.3

Have you used Intuit Field Service Management and would like to share your experience with others?

Michael S.

Verified reviewer

Professional Training & Coaching

51-200 employees

Used weekly for more than 2 years

Review source

Reviewed April 2020

Connections

It was a big installation and training process. Ot took a little while to be up and running efficiently

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Intuit enables us to keep connected. The consultants in the field the different department heads. Also invoicing is also connected.

Cons:

Nothing I can think of. It works very well. Enables us to keep better control over consultants who are most6out of of6.

Amanda H.

Verified reviewer

Environmental Services

2-10 employees

Used daily for less than 2 years

Review source

Reviewed December 2021

Not helpful

I would not use this product again. It's super confusing on what your paying for. There are multiple people involved and noone wants to help. THey pass it along to QB and then QB says it's not them. SO much time is wasted trying to understand what is not working on the IFSM end.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

In the beginning support was available.

Cons:

Syncing issues, duplicate customers, duplicate payments and no answers from support.

Reasons for choosing Intuit Field Service Management

What I was told was NOT what I received.

Reasons for switching to Intuit Field Service Management

Wanted more features, dispatch board etc.

shirley v.

Verified reviewer

Construction

2-10 employees

Used daily for more than 2 years

Review source

Reviewed August 2019

I Hate this program

I can see no benefit as far as Quickbooks goes. Everything in QB is a mess. How can I clean this mess up. Do you people have a solution to my accounting problem?

Ratings Breakdown

Ease of use

Functionality

Pros:

1. Scheduling the guys and they can see w/o on phones. 2. Charging the clients on site.

Cons:

We've had this program for over 4 years and our Quickbooks is a mess. Does not synchronize well. When we try to enter checks on QB for deposits, the invoice does not always show up over 3/4 of the time. I looked at QB the other day and there are so many A/P open and I know it is not true. This is after 4 years of use. Imagine how sad I am that I choose this program for my office people.

Reasons for choosing Intuit Field Service Management

I choose IFS when I researched software and thought this would be the best because it supposedly integrated with QB. I now see that I was wrong.

Vendor Response

Hi there, Shirley. As a company executive, the last thing you should have to worry about is having an inaccurate A/P account. You may wish to consider contacting one of our QuickBooks certified accountants, known as ProAdvisors, to assist with resolving any discrepancies in your file. The following link provides a list of available ProAdvisors in your area: https://quickbooks.intuit.com/find-an-accountant/ Thank you for taking the time to share your thoughts on the program. David, the QuickBooks Team

Replied August 2019

Taylor B.

Verified reviewer

Information Technology and Services

11-50 employees

Used daily for more than 2 years

Review source

Reviewed March 2021

Field Service Review - KBS

Overall our experience has been positive, as far as customization and minimal issues with the product.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

We liked that it was customizable for what we needed it for and that we were able to add maintenance agreements that were easily visable.

Cons:

The look of Field Service is outdate, and we would like the option to be able to clearly schedule installations and a more modern GPS capability to see our technicians. These features are some what available just not as modern as we would have liked.

Reasons for choosing Intuit Field Service Management

We used Field Service for year but ultimately decided to switch to a new product, we still keep field serivce however because we have years worth of information in the application that we cannot lose. There are features of Field Service we loved like the customization of it for what we needed it for, so if the overall look does not bother you, I think that it would be perfect for other companies to use.

Danielle J.

Verified reviewer

Facilities Services

2-10 employees

Used daily for more than 2 years

Review source

Reviewed October 2020

Not great

We ended up switching to Service Fusion so that we could have additional features and upgrades.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is very basic, it follows a tab-type process.

Cons:

Nothing ever changes. There are no updates. If you need help, support is very hard to get ahold of. You pay by the user license.

Verified

Reviewer

Food & Beverages

51-200 employees

Used daily for free trial

Review source

Reviewed October 2018

Yikes

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

It’s technically a field service management tool.

Cons:

Everything. It’s poorly implemented, way overpriced, and just crusty. Features are fewer and less helpful across the board versus even the worst standalone FSM software I tried in our search.

Showing 1 - 6 of 6 Reviews