Foundation 3000 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

Foundation 3000

3.3

(9)

Pricing

Starting at $125.00 per month

About Foundation 3000

Foundation 3000 is field service management software for small to midsize enterprises. The software’s functionality includes billing and invoicing, inventory management, contact management, work order management, scheduling and dispatch, and GPS tracking.

The Business Operating System (BOS) also performs tasks such as job costing and estimating, preventative maintenance, and rental management. The system is deployed on-premise and supports MS Windows-based systems. Foundation 300 offers a remote native tablet app for mobile capability that allows the user to have on the job access to the corporate network and data.

The system is compatible with multiple devices including; Pocket PC, Windows Mobile devices, a Blackberry, iPhone or iPad. With mobile access, the user can view a customer’s sales history on site as well as enter orders, create quotes, and view inventory levels. The Field Service Management Software serves a wide range of businesses across many different industries.

Foundation 3000 Screenshots

Foundation 3000 Pricing and Plans

Starting price: $125.00 per month

Free Trial

Free Version

Basic

$125.00

per month

No plan information available

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Foundation 3000 Features

Popular features found in Enterprise Resource Planning
Accounting
Billing & Invoicing
Business Process Automation
CRM
HR Management
Inventory Management
Order Management
Project Management
Purchase Order Management
Reporting/Analytics
Supply Chain Management
Task Management
More features of Foundation 3000
Appointment Management
Archiving & Retention
AS2 Capability
Audit Trail
Barcode/Ticket Scanning
Contact Database
Contract/License Management
Customer Database
Customer History
Data Transformation
Drag & Drop
Electronic Signature
Equipment Rental
Equipment Tracking
GPS
Image Capture
Inspection Management
Invoice Management
Maintenance Management
Maintenance Scheduling
Mobile Access
Multi-Location
Online Time Clock
Order Entry
Payment Collection in the Field
Quotes/Estimates
Rate Management
Recurring Rentals
Report Templates
Route Optimization
Routing
Scheduling
Service History
Short/Long Term Rental
Warehouse Management
Work Order Management

Foundation 3000 User Reviews

Overall Rating

3.3

Ratings Breakdown

11%

44%

22%

11%

Secondary Ratings

Ease of Use

3.2

Value for money

2.8

Customer support

3.1

Functionality

3.1

Have you used Foundation 3000 and would like to share your experience with others?

Maria B.

Verified reviewer

Construction

51-200 employees

Used daily for more than 2 years

Reviewed August 2020

Looking forward to a milestone with Foundation 3000 and Softrend Team!

Foundation 3000 had saved us a great deal of time and and have increased our efficiency with Job Material Allocation process. They had integrated all of our needs by using Foundation 3000. [SENSITIVE CONTENT HIDDEN] have always been friendly, professional, excellent and hard working. Thanks to them, we were able to achieve our goal on time, and we look forward to continue working with them in the future.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Wonderful job in helping us develop our program since 2008 with Foundation ERP system such as all Accounting modules, Inventory, Job Costing, and integration of Service module.

Cons:

Need to optimize Service, Accounting & Inventory and Job Costing reports.

Reasons for choosing Foundation 3000

we've chosen Foundation 3000 over other alternative product because the software and Softrend team are from B.C. Support system has been excellent. most of all, we wanted to use an a well integrated ERP system.

Reasons for switching to Foundation 3000

to utilize and be more efficient by using ERP system.

John L.

Verified reviewer

Facilities Services

11-50 employees

Used daily for more than 2 years

Reviewed February 2020

Foundation just works great

We have been using Softrend’ s Foundation 3000 for over 15 years. The programs modules all work together to create a seamless one stop shop for all our needs from invoicing, purchase orders, inventory account payable and receivable. Invoices, statements, purchase orders can all be sent directly from the program saving money on postage and paper supplies. The inventory module allows for multiple pricing rates for different customers. We are able to upload new costs from vendors from a spreadsheet. This enable us to change an entire vendors costs as one time. We can customize forms as the need arises. There are so many great reports available and if you need a different one [SENSITIVE CONTENT HIDDEN] team is always willing to make you a new one. The mobile program is going to free up our technicians and office staff from using multiple programs to communicate information back and forth. The accounting department is very happy with the consolidated business reports. We have been very happy with Foundation and [SENSITIVE CONTENT HIDDEN] team. I highly recommend it for all types of businesses. John Latzen Operations Manager

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

One of the best features of Foundation is the ability to get to the information you are looking for from multiple screens. The modules tie together seamlessly. The same basic information is useful for all our departments. A customer name or address gets you to any information you need. There are so many reports in each module.

Cons:

Not much to dislike here. Start up is tough, but any software change is tough.

Rob S.

Verified reviewer

Construction

11-50 employees

Used weekly for more than 2 years

Review source

Reviewed September 2019

Proceed with Extreme Caution. Ensure you have "non performance" clauses in your contract.

Spent 10's of thousands of dollars plus countless hours with multiple staff members and the product was never put into full use after 3 years due to continued issues and a lack of faith in the reliability of the Foundations program. Staff voted unanimously to NOT impliment the Softrends Foundations program.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The sales pitch created a sense of this program being a one stop solution for everything

Cons:

Unknowingly purchased portions of the product that had not even been developed yet. Slow, clunky and unreliable. Solution for every issue was to spend more money. We paid for Foundations to develop software that was sold as functional and ready to use.

Reasons for choosing Foundation 3000

Sales Pitch. After 3 years of excuses and returning to the drawing board to rectify issues over and over. Finally pulled the pin after losing far too much $ on a product that never lived up to the sales pitch. Very Disappointing and cost my company enough to pay for a proven program such as Sage for literally decades to come. A stressful and wasted journey for myself and staff. Will never recover the $ nor the time spent.

Reasons for switching to Foundation 3000

Sales pitch created a sense of time savings and solutions to create a "streamlined and seamless system". It did not live up to this.

Vendor Response

Hello Rob, We appreciate you sharing your thoughts and we're sorry to hear about your experience. However, I do want to use this opportunity to clarify a few things. Sadly, a couple of able and enthusiastic key users left midway through, leaving a void never filled. There were frequent meeting cancellations and no-shows. We spent many hours at no charge fixing malformed data (contacts where cities should be, etc.) usually done by users. When our suggested hardware setup is followed, our system is quite fast, not clunky. You initially opted not to spend the < $1000 to Microsoft we advised. We ended up offering to pay it ourselves so you could see how fast it really is and never billed you for any extras, including customisation. We refunded the entire App cost. You ended up spending in the low teens on us, not 10s of 1000's as claimed. Your mention about spending money on every issue is just the opposite. But we will use what we learned here to improve future projects. Best, Michael

Replied March 2020

Alyssa B.

Verified reviewer

Electrical/ Electronic Manufacturing

11-50 employees

Used daily for less than 2 years

Reviewed May 2020

Foundation 3000 Review

Very good. We are running much more efficiently and we are on our way to being a paper-free office with the tablet capacity for our field technicians.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I liked that this software was easy to use and we were able to streamline all of our separate programs into one platform that can do it all. It is very efficient.

Cons:

The only major hurdle was that our existing software was very old so it was difficult to transfer data to the new system.

Reasons for choosing Foundation 3000

Ability to be custom tailored to our company and our industry.

Reasons for switching to Foundation 3000

Existing software was old and not user friendly. Programs were all running independently of each other which was inefficient.

Adam J.

Verified reviewer

Furniture

51-200 employees

Used daily for more than 2 years

Review source

Reviewed March 2018

the program is useful for smaller companies

the ability to sell and manage our product

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

the ease of editing data and the information it gives you with just s few clicks is great. it runs smoothly and offers a great point of sale experience.

Cons:

it is very hard to find the right report. there are many options for retorting but it is also very limited to specifics. and if there is a way to get the report you want, there is no easy way of finding it.

Shayle M.

Verified reviewer

Used daily for more than 2 years

Review source

Reviewed April 2018

Foundation is suited for a new small scale business, or one with minimal users.

Can build costs and parts to build items, good accounting features, lots of reports.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is good for accounting, ordering and cost building measures. It is very rarely down, a reliable system for sure in light of all the web based systems out there now. Lots of reporting options.

Cons:

No easy way to enter tracking on shipments. Cannot enter partial PO numbers, must have exact matches. Cannot search by name on orders. Have lots of work around options in place, as cannot adjust or change things easily.

Verified

Reviewer

Consumer Goods

51-200 employees

Used daily for more than 2 years

Review source

Reviewed April 2018

Overall, this software does what it is supposed to do. Nothing more.

Not a lot. It basically helps me to get the job done.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like that it has seperate areas for all functions. (accounts Payable/accounts receivable/sales orders etc..)

Cons:

When using the software, it feels that is is rather slow/sluggish. As a whole, I find that the software is not very intuitive.

Verified

Reviewer

Construction

11-50 employees

Used other for less than 2 years

Review source

Reviewed December 2018

Not ready yet

As I said above it has a lot of features but feels as if it’s being released in alpha

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It looks like this software will eventually be good, a lot of functionality, it ties a lot together.

Cons:

As I said above it will eventually be good. We tried to get this up and running for nearly a year before we gave up on the mobile functionality. A year after that we were still struggling to implement it.

Patrick Z.

Medical Devices

11-50 employees

Used daily for less than 6 months

Review source

Reviewed May 2017

it was quick and responsive