Ashbourne Membership Management 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

Ashbourne Membership Management

4.7

(31)

Pricing

Starting at £0.50 per month

About Ashbourne Membership Management

Ashbourne Membership Management have partnered with thousands of clubs, gyms and fitness studios around the world, gaining a unique perspective into what gym owners are doing to make their business a success.

Using these insights, we have created a tailored all-in-one club management platform which caters to each gym owners unique needs.

Offering hassle free direct debit collection, complete gym and membership management and marketing support, our integrated software makes running your gym as stress-free as possible.

Ashbourne Membership Management Screenshots

Ashbourne Membership Management Pricing and Plans

Starting price: £0.50 per month

Free Trial

Free Version

Basic

£0.50

per user, per month

No plan information available

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Ashbourne Membership Management Features

Popular features found in Fitness
Attendance Tracking
Billing & Invoicing
Calendar Management
Class Management
Communication Management
Customer Database
Employee Management
Marketing Automation
Online Booking
Payment Processing
Registration Management
More features of Ashbourne Membership Management
Activity Dashboard
Alerts/Notifications
Attendance Management
Booking Management
Class Scheduling
Client Management
Client Portal
Credit Card Processing
Customer Accounts
Customizable Branding
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Discount Management
Electronic Payments
Email Management
Email Marketing
Facility Scheduling
Instructor Management
Inventory Management
Member Accounts
Member Portal
Membership Management
Mobile Access
Multi-Location
Point of Sale (POS)
Recurring/Subscription Billing
Reminders
Reporting & Statistics
Self Check-In/Check-Out
Self Service Portal
SMS Messaging
Team Management
Visitor Management
Website Integration
Website Management

Ashbourne Membership Management User Reviews

Overall Rating

4.7

Ratings Breakdown

74%

23%

Secondary Ratings

Ease of Use

4.7

Value for money

4.8

Customer support

4.9

Functionality

4.4

Steve O.

Verified reviewer

Leisure, Travel & Tourism

51-200 employees

Used daily for less than 12 months

Review source

Reviewed October 2023

Great Transition

One contact with ease of use for the membership management system. We no longer need to engage with various companies for changes to the website and updates to pricing.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Great website design and speedy updates when requirements. Ease of use at front end of system for staff. Ease of transition from previous membership management company. Onboarding process was made simple and transition was very smooth. Ashbourne always work with us to ensure we have a system that fits our needs and business. Staff at club level have found the system very easy to use and like the functionality of the system.

Cons:

Transferring from one gym portal site to another is long winded and tedious. Bounce rate required within system for leavers. An excel data file would make filtering easier and would allow for financial manipulation to take place.

Reasons for choosing Ashbourne Membership Management

Personable approach and desire to meet the needs of our business. Worked with us closely on a step by step approach to implement the system and showed us in detail the benefits of the system against others.

Reasons for switching to Ashbourne Membership Management

We needed to simplify our system and wished to change to a membership management system that could also handle our payment processing. We also wished to have our website under the same umbrella.

Dominic M.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for less than 2 years

Review source

Reviewed August 2021

The best choice we made in years

Our expeirence has been fantastic.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy access made very simple by great team

Cons:

I can't find any the team are really great at what they do

Reasons for switching to Ashbourne Membership Management

They make everything so simple and streamline

Vendor Response

Hi Dominic, Thank you so much for leaving such a fantastic review for our team and software. We are overjoyed to hear that we are meeting the needs and expectations you had and hope we are able to do so for many years to come. Thanks, The Ashbourne Team

Replied August 2021

Rob K.

Verified reviewer

Leisure, Travel & Tourism

11-50 employees

Used daily for more than 2 years

Review source

Reviewed August 2021

Good system - could do with some integration

Very easy to communicate with and very quick to solve any issues

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use and pull reports from. New app and access system are also very good

Cons:

Would be nice if it integrated with external systems such as payment systems

Vendor Response

Hi Rob, Many thanks for taking the time to leave us a positive review. We are glad to hear that you are finding our software easy to use and that you have seen improvements following our more recent updates. We are certainly always looking for ways to improve what we offer, so it is great to gather your feedback and hear about the features which you would find beneficial. We look forward to continuing our partnership with you! Thanks, The Ashbourne Team

Replied August 2021

Jonny T.

Verified reviewer

Leisure, Travel & Tourism

51-200 employees

Used daily for less than 12 months

Review source

Reviewed October 2023

Simply Gym Review

Ashbourne have been very good at problem solving from day one and taken the stress away from what can be a time consuming and difficult process with handling payments, dd issues and front gate access control problems.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ashbourne are fantastic at dealing with customer issues and we very very rarely have complaints from customers that have issues with their direct debits ... which are usually through a fault of their own!

Cons:

System relies solely on the internet for access control in the clubs, if the internet drops out, so does the system and the drop outs tend to occasionally happen overnight when we are unstaffed.

Reasons for choosing Ashbourne Membership Management

The Ashbourne system is all rolled into one service meaning their's gaps between the customer joining, paying membership, being able to enter and access the club.

Reasons for switching to Ashbourne Membership Management

Poor customer service, dysfunction between having different dd collector and membership software provider.

Rachael T.

Verified reviewer

Leisure, Travel & Tourism

11-50 employees

Used daily for less than 12 months

Review source

Reviewed October 2023

Best Move!

Incredibly positive. There have been a few hiccups but we are overcoming the problems. Ashbournes ability to check in, update, over come any problems and also take on feedback from ourselves has been incredibly encouraging for us.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Their attention to detail! Listening to feedback from head office whilst also overcoming issues quickly both from a backend all the way to solving member enquires quickly!

Cons:

More integration through the app, being cloud based would be preferable

Wadge G.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for more than 2 years

Review source

Reviewed August 2021

It's so easy

Ashbourne have proved to be an excellent working partner in managing our centre, they answer the phone and speak in plain english. They get the job done when they say they will, unlike the two previous experiences with larger organisations that were appalling.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The support and help that came with it.

Cons:

Bigger screens would help, the interface that pops up could do with filling the screen

Reasons for choosing Ashbourne Membership Management

Simplicity and understanding of our needs firstly, it is operated by people with firsthand industry experience which is invaluable. Its a system thoroughly thought through and just works!

Reasons for switching to Ashbourne Membership Management

Totally un-professional and disorganised companies in our opinion.

Vendor Response

Hi Wadge, Thank you so much for leaving us such an outstanding review. We are so pleased to hear that we have provided you with a service that meets your expectations and suits your needs. Especially considering your 2 previous negative experiences with other membership management organisations. We look forward to continuing our partnership and hope that we continue to be a positive addition to your team! Thanks, The Ashbourne Team

Replied August 2021

Imogen F.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for less than 12 months

Review source

Reviewed November 2022

Great Software... even better customer services!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We transitioned to Ashbourne this year from a competitor software, and the process was so smooth and simple. It's a great piece of software. it's helped our gym management run so much smoother, and we're still learning/implementing more and more pieces of what Ashbourne offer. [SENSITIVE CONTENT] is fantastic as our account manager! No question or request is too big for her, she replies to queries promptly and checks in regularly. The software is great but [SENSITIVE CONTENT]'s customer services have definitely been the best part about the transition for us. Thanks so much!

Cons:

The club software to look at Member's accounts is a little old school. We have had some issues with our QR scanner too but the Ashbourne team can always resolve it really quickly.

Vendor Response

Hi Imogen, Thanks so much for leaving us such a wonderful review! We take pride in our customer service and believe this is what sets us apart from our competitors, so it is a delight to hear that you are having such a positive experience with Ashbourne! We look forward to many more years partnering with you. Thanks, The Ashbourne Team

Replied December 2022

Alex L.

Verified reviewer

Leisure, Travel & Tourism

11-50 employees

Used daily for less than 2 years

Review source

Reviewed August 2021

Best I've used so far

Overall very positive. I've used three member management software providers including Ashbourne and this is definitely the best. Customer service always outstanding

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like that its easy to use, and staff dont need extensive training on it

Cons:

I don't like that joint members are counted as one member in the reporting. I don't like that there are such limited spaces available for items on the till I dont like that we cant edit members basic information (email address, address etc)

Reasons for choosing Ashbourne Membership Management

I really cant remember who the other alternative was, but there was one

Reasons for switching to Ashbourne Membership Management

Clubright was awful

Vendor Response

Hi Alex, Many thanks for taking the time to leave us a wonderful review. We are delighted to hear that you are enjoying using our software and working with our team. We also take note of your comments and hope that these are some features that we will be able to implement in future updates. Thanks, The Ashbourne Team

Replied August 2021

Craig R.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for more than 2 years

Review source

Reviewed August 2021

An essential part of our day-to-day operations.

Positive. They've supported us as we've grown from a new business to an established one.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The Ashbourne office team and software products support our business at every stage of the customer journey.

Cons:

It's an essential part of our business, it would be difficult to replace.

Reasons for choosing Ashbourne Membership Management

I had a look at a few other collection companies, Ashbourne had everything we needed under one roof.

Vendor Response

Hi Craig, Thank you so much for taking the time to leave us such a positive review. We have been delighted to partner with you and are pleased to hear that you feel we have become an essential part of your business. We look forward to continuing to work with you and hope we continue to meet your needs! Many thanks, The Ashbourne Team

Replied September 2021

Isaac F.

Verified reviewer

Health, Wellness and Fitness

Self-Employed

Used daily for less than 6 months

Review source

Reviewed September 2023

Overall experience

The members of staff have been excellent.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I can honestly say [sensitive content hidden] and [sensitive content hidden] have been so great. I'm new to the gym ownership and with them both helping and assisting me with membership shift overs and collections its been so great. From asking [sensitive content hidden] silly questions to messaging [sensitive content hidden] about a cancellation they both have been brilliant and service level is on point. Both them and the team around them are my go too and will be going forward. Thank you both

Cons:

No cons at all. Everything thus far has been very good and simple. Very happy with the system.

Reasons for choosing Ashbourne Membership Management

I gained it from previous ownership

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