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Smart Fleet 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • User Reviews

Overview

Smart Fleet
Smart Fleet
4.4
(19)

Pricing

Pricing available upon request

About Smart Fleet

Smart Fleet is an all-in-one solution that works with small and enterprise fleet businesses. Our Cloud Based Dash Cameras, GPS Tracking, and Field Service Software solutions provide valuable insights to help improve fleet operations. Get real-time tracking data and helpful reports to assist in streamlining your business. Our safety driven approach focuses on improving driver behavior and ensuring safety on the road.

Smart Fleet Screenshots

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Smart Fleet Pricing and Plans

Free Trial
Free Version
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Smart Fleet Features

  • Popular features found in HVAC
    Billing & Invoicing
    Calendar Management
    Customer Database
    Electronic Payments
    Inventory Management
    Location Tracking
    Maintenance Scheduling
    Mobile Access
    Service History
    Technician Management
  • More features of Smart Fleet
    Activity Dashboard
    Activity Tracking
    Alerts/Escalation
    Alerts/Notifications
    API
    Asset Tracking
    Compliance Management
    Customizable Reports
    Dispatch Management
    Driver Management
    Geographic Maps
    Geolocation
    GPS
    Historical Reporting
    Mobile Alerts
    Monitoring
    Real-Time Data
    Real-Time Monitoring
    Real-Time Notifications
    Real-Time Reporting
    Real-Time Updates
    Reporting & Statistics
    Scheduling
    Status Tracking
    Third-Party Integrations
    Time Tracking
    Transportation Management
    Vehicle Tracking

Smart Fleet User Reviews

Overall Rating

4.4

Ratings Breakdown

5

58%

4

32%

3

5%

2

5%

1

0%

Secondary Ratings

Ease of Use

4.2

Value for money

4.4

Customer support

4.8

Functionality

4.4

Jim's profile

Jim S.

Verified reviewer

Construction

11-50 employees

Used daily for more than 2 years

Reviewed July 2021

How can you do without it?

5

excellent

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
I've been using Smart Fleet to dispatch our service trucks for years. I can't imagine running my company without this valuable information. [SENSITIVE CONTENT] is very personable and always helpful. His team never misses on support. I highly recommend this company.
Cons:
No down side to this product.... I'm very happy

Reasons for choosing Smart Fleet

The product was recommended to me by [SENSITIVE CONTENT] and once I spoke with [SENSITIVE CONTENT] it was clear to me that this company was a good fit for us.

Vendor Response

Hi Jim! Glad we could be there to support you in customer service and in tracking your fleet!

Replied July 2021

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BR

Barbara R.

Verified reviewer

Consumer Services

11-50 employees

Used daily for more than 2 years

Reviewed August 2021

Review

5

Ratings Breakdown

4
Ease of use
4
Value for money
5
Customer support
4
Functionality
icon
Pros:
Was easy to set up. The customer service has been helpful.
Cons:
Too many clicks to get the info I need. Wish the default was snap to route instead of as the crow flies.

Reasons for switching to Smart Fleet

had met the sales rep at a tradeshow and liked him. Prices were competitive.

Vendor Response

Hi Barbara! Thank you for the feedback! Glad we could be there to support you in customer service and in tracking your fleet! I see you are having some difficulties navigating the map, please give us a call at the office and we can help you!

Replied September 2021

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AK

Anthony K.

Verified reviewer

Construction

11-50 employees

Used daily for less than 2 years

Review source

Reviewed July 2022

Disappointment

3

My experience overall was OK unfortunately I'm in a position where we need to cancel our services but we are locked in to a antiquated two-year contract. Competitors in the market and modern day business are all ran on a month to month basis. I will be sure to update this review on on Google and social platforms as well.

Ratings Breakdown

2
Ease of use
1
Value for money
4
Customer support
5
Functionality
icon
Pros:
It's functional tracking abilities but the software seems dated
Cons:
Locked in contract.. Very difficult to track vehicles previous route from the day. As we are trying to become a more environmentally friendly company we have switched to fully electric EV vans and your software does not do any of the updated EV KPI trackings

Reasons for choosing Smart Fleet

egia website

Reasons for switching to Smart Fleet

Cost and referred to us by EGIA

Vendor Response

We have always offered a no contract option. The equipment must be purchased outright to not have a contract. That is an industry standard for SAAS when there is equipment involved. You came to us from a 3-year contract with Verizon. We do also offer EV KPI indicators which can be added to your account since you have switched to fully electric since signing up with us. We have since reviewed these features with you and offered to have you test it before adding it to your account. We hope that our training to show how easily you can track vehicles routes has benefited you. Our one-on-one trainings are an unlimited service we offer. We are always here to help should you ever have any questions on how to get the most out of your system. We never want to see a disappointed customer. We are a family-owned business and pride ourselves on service and doing right by our customers. If there is anything else we can do to better your experience, please do not hesitate to let us know.

Replied October 2022

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SF

Scott F.

Verified reviewer

Construction

2-10 employees

Used daily for more than 2 years

Reviewed September 2021

GPS tracking for trucks

4

Smartfleet has been very helpful with when we have any issues with the devices we use, or help with printing out reports if needed.

Ratings Breakdown

4
Ease of use
4
Value for money
4
Customer support
4
Functionality
icon
Pros:
What I like most about the GPS tracking program with our vehicles is the ability to find out where our trucks are at any given time, and that the trucks location is updated frequently. This allows me to dispatch the location to other employees or customers in a timely fashion.
Cons:
What I like least is when I am printing out multiple reports on trucks for the day, that sometimes the system glitches out and I have to log out of the system and then log back in, in order to be able to print out a report.

Vendor Response

Hi Scott! Thank you for the feedback! We are happy to hear the system is helping you with your business! We are sorry to hear you are experiencing difficulties with your reports. Please give us a call at the office so we can open up a service case and get this resolved for you!

Replied November 2021

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JM

Jerry M.

Verified reviewer

Construction

11-50 employees

Used daily for more than 2 years

Reviewed August 2021

I love Smart Fleet

5

Great - been using it for 10+ years

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Great dashboard layout - Excellent customer support
Cons:
none we don't have any complaints - thanks

Reasons for choosing Smart Fleet

better reports and lower cost

Reasons for switching to Smart Fleet

better reports and lower cost

Vendor Response

Hi Jerry! Thank you for the feedback! Glad we could be there to support you in customer service and in tracking your fleet!

Replied August 2021

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CE

Curisa E.

Verified reviewer

Consumer Services

11-50 employees

Used daily for more than 2 years

Reviewed July 2021

User of SmartFleet GPS

4

It has been a good experience. All the people I have worked with have been so very helpful and nice.

Ratings Breakdown

3
Ease of use
4
Value for money
5
Customer support
3
Functionality
icon
Pros:
I can find out where the guys are without asking them.
Cons:
I find it hard to keep track of services done to the Trucks

Vendor Response

Hi Curisa! Glad we could help keep track of your trucks! There are ways the system can keep track of maintenance/service completed on each vehicle (repairs/costs/etc). If you need some assistance setting this up, please call our office and we'd be more than happy to walk you through it!

Replied July 2021

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VG

Vicki G.

Verified reviewer

Construction

51-200 employees

Used daily for more than 2 years

Reviewed July 2021

Highly Recommend Smart Fleet for GPS Supplier

4

Smart Fleet has excellent customer service. They respond immediately if we have a problem and always finds us a solution.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Smart Fleet's products are easy to implement and use. The features give us the information we need. The price is very reasonable.
Cons:
Some of the GPS units quit working or didn't work. This is more the manufacturer's fault and not Smart Fleet's.

Reasons for switching to Smart Fleet

We have been with Smart Fleet for years. We recently switched from one project they rep. to another because the technology was becoming outdated on the system we were using.

Vendor Response

Hi Vicki! Thank you for your feedback. We're glad we could help with your customer service needs and to track your vehicles!

Replied July 2021

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AN

Annette N.

Verified reviewer

Machinery

11-50 employees

Used daily for more than 2 years

Reviewed July 2021

GPS tracking

2

I really liked the older version better. We are a smaller company & do not need all of the extras that the updated extras that the new versions offers.

Ratings Breakdown

1
Ease of use
5
Value for money
5
Customer support
1
Functionality
icon
Pros:
You can see where my technicians are at any given moment.
Cons:
The reports are not as good as the older version.

Vendor Response

Hi Annette! We're sorry you don't like the updated version of the system as much, but if you give our office a call we'd be more than happy to work with you about the reports and in the system in general. We offer free one-on-one training and anyone in our office would be more than happy to review the software with you. We may also be able to get you back to your older system, if that's what you would prefer.

Replied July 2021

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ad

angel d.

Verified reviewer

Environmental Services

2-10 employees

Used daily for more than 2 years

Review source

Reviewed October 2021

the cache

4

great experience .. especially with customer service. you get to speak to a live rep.

Ratings Breakdown

4
Ease of use
4
Value for money
5
Customer support
5
Functionality
icon
Pros:
the ease of use on my cell phone. very clear notifications
Cons:
takes a bit to calebrate as well as the need to close out program in order to get a fresh gps location on vehicle

Reasons for choosing Smart Fleet

customer service . verizon was to big and info gets mixed up in translation

Vendor Response

Hi Angel! Glad we could be there to support you in customer service and in tracking your fleet! We do see you mentioned experiencing some difficulties with the system. Please give us a call at the office so we can look into this for you and get it resolved as soon as possible!

Replied November 2021

Read More

TR

Tk R.

Verified reviewer

Construction

201-500 employees

Used daily for more than 2 years

Reviewed August 2021

Smart Fleet Review

4

Ratings Breakdown

2
Ease of use
3
Value for money
4
Customer support
2
Functionality
icon
Pros:
Real time features allow us in the office to view our trucks in the field and allow us to send help if needed.
Cons:
Difficult to navigate the various pages.

Vendor Response

Hi TK! Thank you for the feedback! We are happy to hear the system is helping you with your business! We do see you mentioned having some difficulty navigating the system. Please give us a call at the office and we can set you up with some training and provide some helpful tips!

Replied August 2021

Read More

Showing 1 - 10 of 19 Reviews

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