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SpikeFli Analytics

Overview

SpikeFli Analytics 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • User Reviews

Overview

SpikeFli Analytics
SpikeFli Analytics
4.6
(23)

Pricing

Starting at $500.00 per month

About SpikeFli Analytics

Enterprise Information Management Software (EIM) by HPCI is a cloud-based telecom expense management solution that helps IT and communications managers handle vendor contracts and services. Key features include invoice and contract review, telecom asset management, geo-mapping, procurement management, contract negotiation and plan optimization.

EIM allows users to send customized notifications and alerts based on company policies. Role-based access can also be set up, so team members can view only their assets and managers can view the entire team. Executives can view management reports for asset allocation, vendor spend, data usage, cost comparisons and more.

EIM helps users track service history and send group messages, and it provides a client-branded portal. It also provides a user dashboard, which provides users a view of year-to-date expenses, cost per asset and more. Support to the solution is offered through phone and email.

SpikeFli Analytics Screenshots

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SpikeFli Analytics Pricing and Plans

Starting price: $500.00 per month
Free Trial
Free Version

Medium

$500.00

flat rate, per month

No plan information available

    Large

    $1,000.00

    per month

    No plan information available

      Enterprise

      $1,500.00

      flat rate, per month

      No plan information available

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        SpikeFli Analytics Features

        • Popular features found in Inventory Management
          Alerts/Notifications
          Barcode/Ticket Scanning
          Forecasting
          Inventory Control
          Kitting
          Multi-Channel Management
          Order Management
          Reporting/Analytics
          Search/Filter
          Shipping Management
          Supplier Management
          Warehouse Management
        • More features of SpikeFli Analytics
          Access Controls/Permissions
          Accounting Integration
          Accounts Payable
          ACH Payment Processing
          Activity Dashboard
          Activity Tracking
          Ad hoc Reporting
          Aging Tracking
          API
          Approval Process Control
          Asset Lifecycle Management
          Asset Tracking
          Audit Management
          Audit Trail
          Benchmarking
          Billing for Data
          Billing for Voice
          Billing & Invoicing
          Billing Portal
          Budgeting/Forecasting
          Budget Tracking
          Call Monitoring
          Catalog Management
          Change Management
          Chargeback Tracking
          Compliance Management
          Compliance Tracking
          Contingency Billing
          Contract/License Management
          Contract Negotiation
          Cost Analysis
          Cost Tracking
          Credit Card Processing
          CRM
          Customer Database
          Customizable Branding
          Customizable Invoices
          Customizable Reports
          Customization
          Data Import/Export
          Data Storage Management
          Data Synchronization
          Data Verification
          Data Visualization
          Discount Management
          Document Management
          Dynamic Pricing
          Electronic Funds Transfer
          Electronic Payments
          Email Management
          Expense Tracking
          File Encryption
          Financial Analysis
          Financial Management
          Fixed Line Compatibility
          For Telecommunications Industry
          Fraud Detection
          Help Desk Management
          Historical Reporting
          Incident Management
          Internal Cost Allocation
          Inventory Auditing
          Inventory Management
          Inventory Optimization
          Inventory Tracking
          Invoice Creation
          Invoice History
          Invoice Management
          Invoice Processing
          IoT Integration
          Knowledge Base Management
          Metered Billing
          Mobile Line Compatibility
          Move/Add/Change Options
          Multi-Currency
          Multi-Location
          Multiple Payment Options
          Online Invoicing
          Payment Processing
          Prioritization
          Problem Management
          Procurement Management
          Project Billing
          Purchase Order Management
          Purchase Order Reconciliation
          Purchasing & Receiving
          Quotes/Estimates
          Real-Time Data
          Real-Time Reporting
          Recurring Payments
          Recurring/Subscription Billing
          Reporting & Statistics
          Scheduled/Automated Reports
          Self Service Portal
          Service Level Agreement (SLA) Management
          Split Billing
          Support Ticket Management
          Tax Calculation
          Third-Party Integrations
          Trouble Ticketing
          Usage Tracking/Analytics
          User Management
          Vendor Managed Inventory
          Vendor Management
          Workflow Management

        SpikeFli Analytics User Reviews

        Overall Rating

        4.6

        Ratings Breakdown

        5

        61%

        4

        35%

        3

        4%

        2

        0%

        1

        0%

        Secondary Ratings

        Ease of Use

        4.6

        Value for money

        4.5

        Customer support

        4.8

        Functionality

        4.2

        Have you used SpikeFli Analytics and would like to share your experience with others?

        VR

        Verified
        Reviewer

        Civil Engineering

        1001-5000 employees

        Used daily for less than 6 months

        Review source

        Reviewed February 2019

        SpikeFli is a smart choice TEMS platform to better manage our wireless program of over 6000 devices

        5

        This is a SaaS solution that is extremely easy to use. There was no formal training needed to be able to use it right off the bat and derive value from it. The Asset management area is wonderful, giving you quick, informative access to your devices and where they are deployed. The alerts area is fantastic to help you deal with the low hanging fruit to better manage your wireless program on a day to day basis. From alerts on unassigned devices to alerts on no usage devices this is a fantastic area to look for cost savings. SpikeFli's unique mapping feature makes it easy to see if your wireless program is over-deployed in some areas and too thin in others. One or the reasons SpikeFli was our choice was that the analytics displayed on the screen were meeting ready and printed out exactly like they appeared without being truncated or needing reformatting. This saves so much time. The people at SpikeFli are the kindest, most responsive and willing to help I have found. They are always approachable and willing to listen, solve problems and collaborate on everything. I consider them assets and part of our team. They constantly challenge convention and evaluate ways to improve SpikeFli and deliver easy to use solutions to their clients. This program is tough to beat fro a value and ease of use standpoint. Many TEMS programs out there that we looked at were too intricate and too costly making it difficult to realize ROI. Not SpikeFli, it was a no brainer. Already saved thousands.

        Ratings Breakdown

        5
        Ease of use
        5
        Value for money
        5
        Customer support
        5
        Functionality
        icon
        Pros:
        Overall likes that moved us to choose SpikeFli were 1. Ease of use compared to others on the market with a clean, graphical interface. No long difficult set up or credits to purchase for lengthy training. You can use it easily with almost no help right away. 2. Excellent value for the money compared to more well known programs that made it easy to begin a relationship with them and stand up the environment. 3. Ability to integrate information from many carriers and manage both telecom and IT assets in one place.
        Cons:
        Did not have a defined billing component at the time we adopted this program, but leadership at SpikeFli was committed to custom developing this area with us (for a cost) because it was vital to how we managed our wireless program. They are always approachable and willing to listen to suggestions and ideas to move their platform forward.

        Vendor Response

        Thank you for that amazing review, SpikeFli user! We are grateful to be part of each and and every one of our clients business. Thank you for challenging us to be the best Telecom & IT management software out there.

        Replied February 2019

        Read More

        JF

        Janice F.

        Used daily for more than 2 years

        Review source

        Reviewed November 2017

        HPCI Vendor & Expense Mgmt.......could not scale without SpikeFli.

        5

        Ratings Breakdown

        5
        Ease of use
        5
        Value for money
        5
        Customer support
        5
        Functionality
        icon
        Pros:
        Reduced human resources required to produce quality results for our clients. Has improved our sales cycles. Clients are more apt to do business with companies that invest in technology to make their life easier. Product has evolved to manage more than just wireless telecom. Which means our services have evolved for our clients. The pricing model is hands down, a drop in the bucket compared to the money we'd spend compiling the data, and creating the deliverables for our clients if we were doing it manually. Or had to buy expensive software licenses. The back-end CRM allows us to ensure our SLA's are in line with our promises. Able to produce high quality results reports for our clients instantly, which highlight the wow factor we bring to our clients business every day.
        Cons:
        We look forward to being able to customize the Dashboard, and Alerts section. We wish that it allowed for real-time usage monitoring like a traditional MDM software ($$)

        Read More

        GG

        Giri G.

        Used unspecified for unspecified

        Review source

        Reviewed November 2016

        Satisfied

        3

        The customer service and response time is great. However, we would appreciate that our original bills(Telus) to be attached to the monthly report from HPCI as support. This will enable us to make time payments to the vendor.

        Ratings Breakdown

        3
        Ease of use
        4
        Value for money
        4
        Customer support
        3
        Functionality

        Vendor Response

        Hi Giri, Thank you for that feedback. I have forward your request to your account manager. Chances are very good that if you need that, then the rest of our clients need it too. Look forward to that change being implemented immediately. Cheers, Your HPCI Team

        Replied November 2016

        Read More

        Jeniriana's profile

        Jeniriana R.

        Verified reviewer

        Used daily for less than 6 months

        Review source

        Reviewed September 2017

        Great Service

        5

        Ratings Breakdown

        5
        Ease of use
        5
        Value for money
        5
        Customer support
        5
        Functionality
        icon
        Pros:
        The service is amazing, I had a problem at first but I was sorted out soon, they are people who know what they are doing and I was delighted with the work received.
        Cons:
        I have no complaints everything was a quality service and I was very satisfied with everything I received.

        Read More

        SE

        Sheena E.

        Medical Practice

        201-500 employees

        Used weekly for less than 2 years

        Review source

        Reviewed October 2016

        Canadian Industrial Paramedics, Ltd. and the HPCI Portal

        5

        HPCI as a company focuses strongly on customer service, and it shows. We have never been happier with a vendor or the products that they provide. That being said, when the HPCI customer portal was introduced, it added yet another layer to the prompt, effective service that this company offers. With endless uses, reports, and strategic data, we find it so easy to view where we are overspending and where we can make changes to save money -- if HPCI hasn't pointed it out already!

        Ratings Breakdown

        5
        Ease of use
        4
        Value for money
        5
        Customer support
        4
        Functionality
        icon
        Pros:
        Functionality and reports
        Cons:
        At times, when reporting a troubleshooting service request, the details of the request do not come through to the service team.

        Vendor Response

        Hi Sheena, Thanks for the great comments, and even more importantly the feedback to help us get better! Your HPCI Service Team.

        Replied October 2016

        Read More

        JG

        Jennifer G.

        Farming

        2-10 employees

        Used weekly for more than 2 years

        Review source

        Reviewed November 2016

        HPCI Telecom

        5

        HPCI is an amazing company always has your best interest I would recommend them to anyone. The program they use is easy navigation. They always stay on top of our account and change as required.

        Ratings Breakdown

        5
        Ease of use
        5
        Value for money
        5
        Customer support
        5
        Functionality

        Vendor Response

        Thanks, Jennifer! Sims has been a long term client for many years. We have appreciated your loyalty. Your HPCI Team.

        Replied November 2016

        Read More

        MP

        María José P.

        Verified reviewer

        Used weekly for less than 12 months

        Review source

        Reviewed September 2017

        Excellent =)

        5

        Ratings Breakdown

        5
        Ease of use
        5
        Value for money
        5
        Customer support
        5
        Functionality
        icon
        Pros:
        Good pay, Great staff to work with, Flexible, Employers are personable, Ability to work on own time, Accommodating with employees' schedules
        Cons:
        Strong personalities, Small office - lots of noise from phone calls and other employees talking, Not transit friendly - there is only one bus stop near the office.

        Read More

        CC

        Chris C.

        Construction

        51-200 employees

        Used weekly for less than 2 years

        Review source

        Reviewed November 2016

        Very Satisfied!

        4

        The software works well and has what I need easily accessible. I have been using the software for over 1 year.

        Ratings Breakdown

        4
        Ease of use
        4
        Value for money
        5
        Customer support
        4
        Functionality
        icon
        Pros:
        Easily accessible
        Cons:
        Menu items not laid out quite how I would prefer.

        Vendor Response

        Great feedback, Chris! We have added that lay out option to V5 roll out for 2017. V4 will be launched in the next 45 days. Look forward to that! Cheers, Your HPCI Team.

        Replied November 2016

        Read More

        CM

        Charles M.

        Verified reviewer

        Used daily for less than 6 months

        Review source

        Reviewed September 2017

        Great experience

        5

        Ratings Breakdown

        5
        Ease of use
        5
        Value for money
        5
        Customer support
        5
        Functionality
        icon
        Pros:
        For me it is a software of the best quality of the market, I really like the attention they gave me when I purchased the service.
        Cons:
        For me nothing was wrong just that the design did not completely convince me, but it is still easy to use.

        Read More

        JS

        Jaida S.

        Construction

        11-50 employees

        Used monthly for more than 2 years

        Review source

        Reviewed October 2016

        HPCI has helped us greatly in saving money and time.

        5

        All of the people at HPCI are extremely helpful and very quick to reply whether it be through the website or direct email. The savings they have been able to get for us has been amazing and how easy the process was. They've completely taken away a giant headache and have made it so easy to utilize their services. Thank you for all of your hard work!

        Ratings Breakdown

        5
        Ease of use
        5
        Value for money
        5
        Customer support
        5
        Functionality
        icon
        Pros:
        How easy it is.
        Cons:
        None, I receive all the information I need plus more!

        Vendor Response

        Happy to be of service, Jaida! Thanks for the nice feedback. Your HPCI service team.

        Replied October 2016

        Read More

        Showing 1 - 10 of 23 Reviews
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