Twine 2026: Benefits, Features & Pricing

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

How Software Advice ensures transparency

Software Advice lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Users can talk to our advisors for free to receive software recommendations matching their needs. Software providers pay us for sponsored profiles to reach users interested in their products.

How Software Advice verifies reviews

Software Advice carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Independent research methodology

Researchers at Software Advice use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or talk to an advisor, this has no influence on our research or methodology.

Wondering if Twine is right for your organization?

Our Knowledge Management Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Twine

4.4

(9)

Pricing

Starting at €5.50 per month

About Twine

Twine is a cloud-based intranet solution that offers news and blogs, groups, people directory, knowledge library, file manager, calendar, surveys and workflow builder.

Twine’s knowledge library allows users to create content with editable HTML pages, revision history and permissions control. Users can upload images, videos, rich media embeds and documents with a WYSIWYG editor. They can also import files from Google Drive, OneDrive and other applications to the knowledge library. New blogs can be broadcasted by sending notifications to departments, groups or offices.

Users can create multiple groups and invite peers to join the group. The privacy level of different groups can be configured by administrators. Employees can search other members through Twine’s People Directory with mini-profiles. Instant messaging enable users to create individual chats or group chats and users can send files during the chat.

Twine provides integration with Salesforce, Google Apps, LinkedIn, OneDrive and other major files services.

Twine Screenshots

Twine Pricing and Plans

Starting price: €5.50 per month

Free Trial

Free Version

Basic

€5.50

per user, per month

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

Twine Features

Popular features found in Knowledge Management
Access Controls/Permissions
Catalog Management
Collaboration Tools
Commenting/Notes
Content Management
Data Import/Export
Discussions/Forums
Document Management
Self Service Portal
Text Editing
More features of Twine
Activity Dashboard
Activity/News Feed
Alerts/Notifications
Blogs
Calendar Management
Chat/Messaging
Communication Management
Configurable Workflow
Contact Management
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Templates
Data Security
Document Storage
Drag & Drop
Employee Database
Employee Directory
Employee Photos
Event Calendar
Feedback Management
File Management
File Sharing
Full Text Search
Knowledge Base Management
Knowledge Management
Live Chat
Meeting Management
Policy Management
Real-Time Chat
Search/Filter
Survey/Poll Management
Surveys & Feedback
Tagging
Task Management
Third-Party Integrations
Unified Directory
Wiki
Workflow Management

Twine Integrations

OneDrive

LinkedIn for Business

Box

Dropbox Business

Google Drive

Okta

See all 9 integrations

Twine User Reviews

Overall Rating

4.4

Ratings Breakdown

44%

56%

Secondary Ratings

Ease of Use

4.6

Value for money

4.3

Customer support

4.7

Functionality

4.2

Have you used Twine and would like to share your experience with others?

Siti Saleha A.

Verified reviewer

Telecommunications

10000+ employees

Used daily for less than 12 months

Review source

Reviewed March 2022

Twine as internal communication platform

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

It has a simple and modern twist with the dashboard design and layout, that can be captivate to the user interest. Simple messenger, file sharing and document sender are the most used feature on this software.

Cons:

Some of the feature are not matured and has bugs on it. Previewing an image that are sent to me on the messenger wasn't helpful as the image previewed is too small and not properly ratio-ed.

Barry T.

Verified reviewer

Aviation & Aerospace

51-200 employees

Used daily for more than 2 years

Review source

Reviewed April 2021

Excellent intranet solution!

I’ve always had the best experience using Twine including the customer support I have received. I wouldn’t hesitate to recommend to anyone on the market for a complete solution.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The most important things for us was choosing the right product in a hybrid environment. It’s user friendly and navigation is easy and overall is an excellent Intranet for our users.

Cons:

Believe it or not - nothing. It ticked all the boxes required for us committing to a purchase!

Reasons for switching to Twine

Sharepoint needed lots of admin time and resource.

Cynthia J.

Verified reviewer

Real Estate

51-200 employees

Used weekly for less than 6 months

Review source

Reviewed May 2021

Great tool to connect

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Simple interface. Cool features. Not complex in the daily useage

Cons:

No real issues or complaints. Updates are made regularly

Hazel S.

Law Practice

51-200 employees

Used daily for less than 2 years

Review source

Reviewed August 2017

Twine have been very patient and willing to listen. They have accommodated us wherever possible.

See the comments in 'Pros'.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's user-friendly, you don't need to be an IT expert to either set things up or to use it on a day-to-day basis. Visually it looks good, clear and simple. The search feature within the Knowledge section is really helpful. We've been advised that global search should be implemented by the end of 2017 which will be even better. Most importantly we have been able to link the software to our document management system so not only can we get our information out there for all our users but also ensure that the information they are accessing is the current version without having to constantly update the intranet. Please note that my star rating for 'Value for Money' should be disregarded - I have no involvement in the finance side so cannot give an accurate rating but this review site forces you to enter a rating.

Cons:

The limits on customisation. Although Twine will always listen to requests, if it doesn't fit their plans you can't have it. Inserting images into news items is rarely straightforward - the image is often chopped and as you can only preview the appearance of the text and not the image, you have to upload it, hope for the best, then go back in and change it. As the amount of information on the intranet increases the lack of a site map is a growing issue.

Alex D.

Verified reviewer

Financial Services

51-200 employees

Used daily for less than 12 months

Review source

Reviewed November 2017

Twine has enhanced our communication channels and acts as an excellent base for our document library

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I really like the staff directory, it really puts a face to a name and helps newbies to integrate into the company. The new notification system also works a treat. We deliver a number of important messages to staff via the posts function and now that the notification system is automatically able to email staff about the new post, we have seen engagement jump considerably. We have also had great success using forms for company events. The ability to add pages to the navigation side bar has also proven very useful for us.

Cons:

Related items in the knowledge area could perhaps use some work, some of our staff have suggested this. Also most recent comments first on new posts would be helpful.

Harv N.

Design

11-50 employees

Used daily for less than 12 months

Review source

Reviewed July 2017

An easy to use (and easy on the eyes) Intranet tool that allows you to get started quickly.

Allowed us to easily and quickly set up a company communication and knowledge-sharing platform.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Twine was very easy to set up and looks / works like a modern web platform. Other tools we'd explored looked dated in comparison, and either weren't as customisable, or needed a lot more effort to set up and get running.

Cons:

In being a new tool, we've come across some bugs and some UX issues that need to be resolved (for both users and admins) in order to improve the overall experience. However, on the plus, the Twine team has been uber responsive and has been very open to our feedback. We're confident this is the right tool for us, and that things are only going to get better.

Rosie C.

Financial Services

11-50 employees

Used daily for less than 12 months

Review source

Reviewed March 2018

Setting up Twine was easy for our team and their were people on hand to help us get it right.

Keeps our team informed and up to date with what is happening in the business. Easy reference to materials they need in the Knowledge Section and good to be able to see everyone's faces in the people section which provides quick access to contact details. I also like the layout, it is nice and clean.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The layout of Twine is nice and clean, makes it easy for people to find what they are looking for, and makes for a fabulous Intranet site for businesses.

Cons:

I think the polls could be improved, to make them more like a survey. I found it a little too restrictive for my needs but it is good for gaining some quick numbers/interest.

Ella K.

Events Services

5001-10000 employees

Used daily for less than 6 months

Review source

Reviewed August 2017

Very friendly, very helpful, energetic, lots of knowledge

better client experience, better customized service for our clients.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I am very impressed by the ease of usability. This is great for us to change the portal quickly to our customer needs.

Cons:

Currently I am having troubles to get the statistics and analytics on of the portal. This is not very straight forward.

Anna H.

Non-Profit Organization Management

201-500 employees

Used daily for less than 6 months

Review source

Reviewed November 2017

Excellent support and service from start to finish

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Intuitive, responsive, easy to use, good layout that is already receiving positive feedback from staff.

Cons:

The template has some limitations e.g. layout and widget updates. More flexibility would be good but I appreciate this will be addressed in future updates.

Showing 1 - 9 of 9 Reviews